FY2020 PMMR Agency Services and Goals

LAW

LAW DEPARTMENT

Prosecute juvenile delinquency cases in Family Court.

2a

Balance the needs of juveniles and the community in delinquency cases.

LAW

LAW DEPARTMENT

Establish and enforce child support orders in interstate cases.

3a

Increase the percentage of out-of-state families that receive child support.

LAW

LAW DEPARTMENT

Customer Service

4a

Customer Service Indicators

LPC

LANDMARKS PRESERVATION COMMISSION

Identify and protect qualifying architectural, historical, cultural and archaeological assets in all five boroughs.

1a

Identify and designate as landmarks eligible individual buildings, interiors, scenic landmarks and historic districts.

LPC

LANDMARKS PRESERVATION COMMISSION

Identify and protect qualifying architectural, historical, cultural and archaeological assets in all five boroughs.

1b

Facilitate appropriate work on landmark buildings through technical assistance and timely issuance of permits.

LPC

LANDMARKS PRESERVATION COMMISSION

Identify and protect qualifying architectural, historical, cultural and archaeological assets in all five boroughs.

1c

Increase compliance with landmark regulations.

LPC

LANDMARKS PRESERVATION COMMISSION

Identify and protect qualifying architectural, historical, cultural and archaeological assets in all five boroughs.

1d

Evaluate potential impacts to archaeological resources in a timely manner.

NYCEM

DEPARTMENT OF EMERGENCY MANAGEMENT

Ensure that City government is ready for emergencies.

1a

Efficiently coordinate emergency response, recovery and mitigation.

NYCEM

DEPARTMENT OF EMERGENCY MANAGEMENT

Ensure that City government is ready for emergencies.

1b

Regularly conduct planning, training, drills and exercises.

NYCEM

DEPARTMENT OF EMERGENCY MANAGEMENT

Prepare New York City residents and private sector entities for emergencies.

2a

Increase emergency preparedness and awareness among City residents, the private sector, faith-based organizations and nonprofit organizations.

NYCEM

DEPARTMENT OF EMERGENCY MANAGEMENT

Prepare New York City residents and private sector entities for emergencies.

2b

Increase disaster volunteerism through the Community Emergency Response Team (CERT) program.

NYCEM

DEPARTMENT OF EMERGENCY MANAGEMENT

Prepare New York City residents and private sector entities for emergencies.

2c

Collect and disseminate timely, accurate information.

NYCEM

DEPARTMENT OF EMERGENCY MANAGEMENT

Customer Service

3a

Customer Service Indicators

NYCHA

NEW YORK CITY HOUSING AUTHORITY

1 Operate as an effective and efficient landlord.

1a

1a Improve rent collection.

NYCHA

NEW YORK CITY HOUSING AUTHORITY

1 Operate as an effective and efficient landlord.

1b

1b Expedite maintenance and repairs.

NYCHA

NEW YORK CITY HOUSING AUTHORITY

1 Operate as an effective and efficient landlord.

1c

1c Optimize apartment usage and ensure rental equity.

NYCHA

NEW YORK CITY HOUSING AUTHORITY

1 Operate as an effective and efficient landlord.

1d

1d Improve safety and security.

NYCHA

NEW YORK CITY HOUSING AUTHORITY

2 (Re)build, expand and preserve public housing and affordable housing stock

2a

2a Preserve the public and affordable housing asset.

NYCHA

NEW YORK CITY HOUSING AUTHORITY

2 (Re)build, expand and preserve public housing and affordable housing stock

2b

2b Optimize access to affordable housing in public housing developments to income-eligible families.

NYCHA

NEW YORK CITY HOUSING AUTHORITY

2 (Re)build, expand and preserve public housing and affordable housing stock

2c

2c Increase access to affordable housing in privately-owned units.

NYCHA

NEW YORK CITY HOUSING AUTHORITY

2 (Re)build, expand and preserve public housing and affordable housing stock

2d

2d Develop new, mixed-use, mixed-income housing and resources.

NYCHA

NEW YORK CITY HOUSING AUTHORITY

3 Engage residents and connect them to best-in-class social services.

3a

3a Connect all residents to critical services in their communities.

NYCHA

NEW YORK CITY HOUSING AUTHORITY

3 Engage residents and connect them to best-in-class social services.

3b

3b Increase employment opportunities among NYCHA residents.

NYCHH

HEALTH AND HOSPITALS CORP

Provide medical, mental health and substance abuse services to New York City residents regardless of their ability to pay.

1a

Expand access to care.

NYCHH

HEALTH AND HOSPITALS CORP

Provide medical, mental health and substance abuse services to New York City residents regardless of their ability to pay.

1b

Enhance the sustainability of the Health+Hospitals system.

NYPD

POLICE DEPARTMENT

Manage public safety programs related to criminal activity.

1b

Prevent terrorist attacks.

NYPD

POLICE DEPARTMENT

Manage public safety programs related to criminal activity.

1c

Respond to police emergencies quickly.

NYPD

POLICE DEPARTMENT

Manage public safety programs related to traffic safety.

2a

Reduce the incidence of traffic collisions, injuries and fatalities.

NYPD

POLICE DEPARTMENT

Manage public safety programs related to quality of life.

3a

Reduce the incidence of quality-of-life violations.

NYPD

POLICE DEPARTMENT

Ensure courteous, professional and respectful interactions with the community.

4a

Improve police/community relations.

NYPL

NEW YORK PUBLIC LIBRARY

NA

NA

NA

OATH

OFFICE OF ADMINISTRATIVE TRIALS AND HEARINGS

Adjudicate alleged violations of State and City administrative laws.

1a

Hear cases promptly and issue timely and fair decisions at the OATH Trials Division.

OATH

OFFICE OF ADMINISTRATIVE TRIALS AND HEARINGS

Adjudicate alleged violations of City administrative laws.

2a

Hear cases promptly and issue timely and fair decisions at the OATH Hearings Division.

OCME

OFFICE OF CHIEF MEDICAL EXAMINER

Perform the processes necessary to certify deaths falling within the agency's jurisdiction.

1a

Respond promptly to scenes of reportable fatalities and conduct related investigations.

OCME

OFFICE OF CHIEF MEDICAL EXAMINER

Perform the processes necessary to certify deaths falling within the agency's jurisdiction.

1b

Perform autopsies and examinations necessary to issue timely death certificates.

OCME

OFFICE OF CHIEF MEDICAL EXAMINER

Perform the processes necessary to certify deaths falling within the agency's jurisdiction.

1c

Provide diligent investigation for all cremation requests.

OCME

OFFICE OF CHIEF MEDICAL EXAMINER

Perform the processes necessary to certify deaths falling within the agency's jurisdiction.

1d

Certify death certificates in a timely manner.

OCME

OFFICE OF CHIEF MEDICAL EXAMINER

Provide mortuary services to the City.

2a

Recover and transport decedents to City mortuary facilities in a timely manner.

OCME

OFFICE OF CHIEF MEDICAL EXAMINER

Respond to disasters and emergencies when fatalities are involved.

3a

Provide rapid response and safe fatality management services to the City.

OCME

OFFICE OF CHIEF MEDICAL EXAMINER

Provide services to the City for forensic purposes.

4a

Provide timely and accurate laboratory services for criminal justice purposes.

QPL

QUEENS PUBLIC LIBRARY

NA

NA

NA

SBS

SMALL BUSINESS SERVICES

Help businesses start, operate and expand in New York City.

1a

Ensure that businesses and entrepreneurs have easy access to a variety of high quality support services.

SBS

SMALL BUSINESS SERVICES

Help businesses start, operate and expand in New York City.

1b

Retain jobs and businesses in New York City by administering incentive programs for facility renovation and promoting retention of NYC businesses and relocation of businesses to NYC.

SBS

SMALL BUSINESS SERVICES

Match businesses in need of workers with qualified applicants.

2a

Ensure that businesses have timely access to qualified job applicants.

SBS

SMALL BUSINESS SERVICES

Provide financial support and technical assistance for New York City's commercial districts throughout the five boroughs.

3a

Strengthen and expand New York City's Business Improvement District (BID) program and other local economic development organizations.

SBS

SMALL BUSINESS SERVICES

Help minority and women-owned businesses identify and compete for City contracts.

4a

Increase the number of minority and women-owned business enterprises (M/WBEs) that obtain City contracts.

TLC

TAXI AND LIMOUSINE COMMISSION

Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards and licensing requirements.

1a

Increase access to for-hire transportation service.

TLC

TAXI AND LIMOUSINE COMMISSION

Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards and licensing requirements.

1b

Ensure that all licensed vehicles meet safety and emissions standards.

TLC

TAXI AND LIMOUSINE COMMISSION

Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards and licensing requirements.

1c

Ensure all vehicles operating for-hire follow TLC rules and regulations.

TLC

TAXI AND LIMOUSINE COMMISSION

Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards and licensing requirements.

1d

Provide excellent customer service to licensees.