Agency: ACS • Agency Name: ADMIN FOR CHILDREN'S SERVICES • Servicename: Customer Service
Agency
ACS
Agency Name
ADMIN FOR CHILDREN'S SERVICES
Servicename
Customer Service
Goal
5a
Goal Description
Customer Service Indicators
BUSINESS INTEGRITY COMMISSION
Agency: BIC • Agency Name: BUSINESS INTEGRITY COMMISSION • Servicename: Regulate the City's commercial waste hauling industry.
Agency
BIC
Agency Name
BUSINESS INTEGRITY COMMISSION
Servicename
Regulate the City's commercial waste hauling industry.
Goal
1a
Goal Description
Ensure that all businesses in the commercial waste hauling industry abide by the law.
BUSINESS INTEGRITY COMMISSION
Agency: BIC • Agency Name: BUSINESS INTEGRITY COMMISSION • Servicename: Regulate the City's commercial waste hauling industry.
Agency
BIC
Agency Name
BUSINESS INTEGRITY COMMISSION
Servicename
Regulate the City's commercial waste hauling industry.
Goal
1b
Goal Description
Process license and registration applications for the waste hauling industry in a timely manner.
BUSINESS INTEGRITY COMMISSION
Agency: BIC • Agency Name: BUSINESS INTEGRITY COMMISSION • Servicename: Regulate businesses in and around the City's public wholesale markets.
Agency
BIC
Agency Name
BUSINESS INTEGRITY COMMISSION
Servicename
Regulate businesses in and around the City's public wholesale markets.
Goal
2a
Goal Description
Ensure that businesses in and around public wholesale markets abide by the law.
BUSINESS INTEGRITY COMMISSION
Agency: BIC • Agency Name: BUSINESS INTEGRITY COMMISSION • Servicename: Regulate businesses in and around the City's public wholesale markets.
Agency
BIC
Agency Name
BUSINESS INTEGRITY COMMISSION
Servicename
Regulate businesses in and around the City's public wholesale markets.
Goal
2b
Goal Description
Process registration applications for public wholesale businesses in a timely manner.
BUSINESS INTEGRITY COMMISSION
Agency: BIC • Agency Name: BUSINESS INTEGRITY COMMISSION • Servicename: Customer Service
Agency
BIC
Agency Name
BUSINESS INTEGRITY COMMISSION
Servicename
Customer Service
Goal
3a
Goal Description
Customer Service Indicators
BOARD OF ELECTIONS
Agency: BOE • Agency Name: BOARD OF ELECTIONS • Servicename: NA
Agency
BOE
Agency Name
BOARD OF ELECTIONS
Servicename
NA
Goal
NA
Goal Description
NA
BROOKLYN PUBLIC LIBRARY
Agency: BPL • Agency Name: BROOKLYN PUBLIC LIBRARY • Servicename: NA
Agency
BPL
Agency Name
BROOKLYN PUBLIC LIBRARY
Servicename
NA
Goal
NA
Goal Description
NA
COMMISSION ON HUMAN RIGHTS
Agency: CCHR • Agency Name: COMMISSION ON HUMAN RIGHTS • Servicename: Enforce the NYC Human Rights Law.
Agency
CCHR
Agency Name
COMMISSION ON HUMAN RIGHTS
Servicename
Enforce the NYC Human Rights Law.
Goal
1a
Goal Description
Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.
COMMISSION ON HUMAN RIGHTS
Agency: CCHR • Agency Name: COMMISSION ON HUMAN RIGHTS • Servicename: Educate the community on the NYC Human Rights Law.
Agency
CCHR
Agency Name
COMMISSION ON HUMAN RIGHTS
Servicename
Educate the community on the NYC Human Rights Law.
Goal
2a
Goal Description
Increase community awareness of the NYCHRL through know-your-rights presentations aimed at the general public; through know-your-obligations presentations aimed at housing providers, employers, and small businesses; and other initiatives.
CIVILIAN COMPLAINT REVIEW BOARD
Agency: CCRB • Agency Name: CIVILIAN COMPLAINT REVIEW BOARD • Servicename: Investigate, prosecute and resolve claims of police misconduct.
Agency
CCRB
Agency Name
CIVILIAN COMPLAINT REVIEW BOARD
Servicename
Investigate, prosecute and resolve claims of police misconduct.
Goal
1a
Goal Description
Improve the quality and timeliness of investigations.
CIVILIAN COMPLAINT REVIEW BOARD
Agency: CCRB • Agency Name: CIVILIAN COMPLAINT REVIEW BOARD • Servicename: Investigate, prosecute and resolve claims of police misconduct.
Agency
CCRB
Agency Name
CIVILIAN COMPLAINT REVIEW BOARD
Servicename
Investigate, prosecute and resolve claims of police misconduct.
Goal
1b
Goal Description
Increase the use of mediation to resolve complaints.
CIVILIAN COMPLAINT REVIEW BOARD
Agency: CCRB • Agency Name: CIVILIAN COMPLAINT REVIEW BOARD • Servicename: Investigate, prosecute and resolve claims of police misconduct.
Agency
CCRB
Agency Name
CIVILIAN COMPLAINT REVIEW BOARD
Servicename
Investigate, prosecute and resolve claims of police misconduct.
Goal
1c
Goal Description
Improve the quality and timeliness of prosecutions.
CIVILIAN COMPLAINT REVIEW BOARD
Agency: CCRB • Agency Name: CIVILIAN COMPLAINT REVIEW BOARD • Servicename: Inform and educate the public about the agency.
Agency
CCRB
Agency Name
CIVILIAN COMPLAINT REVIEW BOARD
Servicename
Inform and educate the public about the agency.
Goal
2a
Goal Description
Increase outreach and education of City residents.
CITY UNIVERSITY OF NEW YORK
Agency: CUNY • Agency Name: CITY UNIVERSITY OF NEW YORK • Servicename: NA
Agency
CUNY
Agency Name
CITY UNIVERSITY OF NEW YORK
Servicename
NA
Goal
NA
Goal Description
NA
DEPARTMENT OF CONSUMER AFFAIRS
Agency: DCA • Agency Name: DEPARTMENT OF CONSUMER AFFAIRS • Servicename: Protect and advocate for consumers.
Agency
DCA
Agency Name
DEPARTMENT OF CONSUMER AFFAIRS
Servicename
Protect and advocate for consumers.
Goal
1a
Goal Description
Mediate consumer complaints with businesses to achieve fair and timely outcomes.
DEPARTMENT OF CONSUMER AFFAIRS
Agency: DCA • Agency Name: DEPARTMENT OF CONSUMER AFFAIRS • Servicename: Protect and advocate for consumers.
Agency
DCA
Agency Name
DEPARTMENT OF CONSUMER AFFAIRS
Servicename
Protect and advocate for consumers.
Goal
1b
Goal Description
Ensure all businesses comply with NYC’s Consumer Protection Law and related laws.
DEPARTMENT OF CONSUMER AFFAIRS
Agency: DCA • Agency Name: DEPARTMENT OF CONSUMER AFFAIRS • Servicename: Protect and advocate for consumers.
Agency
DCA
Agency Name
DEPARTMENT OF CONSUMER AFFAIRS
Servicename
Protect and advocate for consumers.
Goal
1c
Goal Description
Promptly negotiate settlements on violations issued to businesses.
DEPARTMENT OF CONSUMER AFFAIRS
Agency: DCA • Agency Name: DEPARTMENT OF CONSUMER AFFAIRS • Servicename: Assist and educate businesses and promote a fair marketplace.
Agency
DCA
Agency Name
DEPARTMENT OF CONSUMER AFFAIRS
Servicename
Assist and educate businesses and promote a fair marketplace.
Goal
2a
Goal Description
Ensure that business licensing is easy.
DEPARTMENT OF CONSUMER AFFAIRS
Agency: DCA • Agency Name: DEPARTMENT OF CONSUMER AFFAIRS • Servicename: Assist and educate businesses and promote a fair marketplace.
Agency
DCA
Agency Name
DEPARTMENT OF CONSUMER AFFAIRS
Servicename
Assist and educate businesses and promote a fair marketplace.
Goal
2b
Goal Description
Educate businesses to help them understand their responsibilities toward consumers and their employees.
DEPARTMENT OF CONSUMER AFFAIRS
Agency: DCA • Agency Name: DEPARTMENT OF CONSUMER AFFAIRS • Servicename: Educate and empower New Yorkers with low incomes.
Agency
DCA
Agency Name
DEPARTMENT OF CONSUMER AFFAIRS
Servicename
Educate and empower New Yorkers with low incomes.
Goal
3a
Goal Description
Help residents with low incomes achieve financial stability.
DEPARTMENT OF CONSUMER AFFAIRS
Agency: DCA • Agency Name: DEPARTMENT OF CONSUMER AFFAIRS • Servicename: Protect and advocate for workers.
Agency
DCA
Agency Name
DEPARTMENT OF CONSUMER AFFAIRS
Servicename
Protect and advocate for workers.
Goal
4a
Goal Description
Investigate complaints in a timely manner to ensure employers' compliance with the Paid Safe and Sick Leave Law.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Servicename: Help City agencies fulfill their workforce needs.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Servicename
Help City agencies fulfill their workforce needs.
Goal
1a
Goal Description
Increase the public’s access to information about employment opportunities in City government.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Servicename: Help City agencies fulfill their workforce needs.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Servicename
Help City agencies fulfill their workforce needs.
Goal
1b
Goal Description
Ensure a competitive and diverse candidate pool for City employment opportunities.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Servicename: Help City agencies fulfill their workforce needs.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Servicename
Help City agencies fulfill their workforce needs.
Goal
1c
Goal Description
Ensure timely administration of civil service exams.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Servicename: Help City agencies fulfill their workforce needs.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Servicename
Help City agencies fulfill their workforce needs.
Goal
1d
Goal Description
Provide a wide range of training opportunities.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Servicename: Manage and operate City-owned office buildings.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Servicename
Manage and operate City-owned office buildings.
Goal
2a
Goal Description
Improve cleanliness and maintenance ratings for DCAS-managed facilities.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Servicename: Manage and operate City-owned office buildings.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Servicename
Manage and operate City-owned office buildings.
Goal
2b
Goal Description
Meet timeliness standards for maintenance service requests and repair work.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Servicename: Manage and operate City-owned office buildings.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Servicename
Manage and operate City-owned office buildings.
Goal
2c
Goal Description
Consolidate and reduce City office space.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Servicename: Manage the City’s surplus real and personal property.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Servicename
Manage the City’s surplus real and personal property.
Goal
3a
Goal Description
Maximize revenue from the sale of real property, surplus goods and savings from the reallocation of usable surplus items.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Servicename: Procure goods and select services for City agencies.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Servicename
Procure goods and select services for City agencies.
Goal
4a
Goal Description
Maximize competition in the procurement process.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Servicename: Procure goods and select services for City agencies.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Servicename
Procure goods and select services for City agencies.
Goal
4b
Goal Description
Use citywide buying power to achieve and maximize best value for goods and services.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Servicename: Manage energy use by City agencies.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Servicename
Manage energy use by City agencies.
Goal
5a
Goal Description
Maximize citywide efforts to monitor and reduce energy use to reach greenhouse gas reduction goals.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Servicename: Manage energy use by City agencies.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Servicename
Manage energy use by City agencies.
Goal
5b
Goal Description
Reduce the energy-related carbon footprint of City buildings.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Servicename: Manage energy use by City agencies.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Servicename
Manage energy use by City agencies.
Goal
5c
Goal Description
Increase the City's renewable energy capacity.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Servicename: Manage the City’s fleet and fuel resources.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Servicename
Manage the City’s fleet and fuel resources.
Goal
6a
Goal Description
Reduce fuel use and emissions.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Servicename: Manage the City’s fleet and fuel resources.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Servicename
Manage the City’s fleet and fuel resources.
Goal
6b
Goal Description
Optimize fleet resources to meet agency needs.
DEPARTMENT OF CULTURAL AFFAIRS
Agency: DCLA • Agency Name: DEPARTMENT OF CULTURAL AFFAIRS • Goal: 1a
Agency
DCLA
Agency Name
DEPARTMENT OF CULTURAL AFFAIRS
Servicename
Provide financial support to the City’s non-profit arts and cultural sector for operations, programs and activities.
Goal
1a
Goal Description
Process grant payments promptly.
DEPARTMENT OF CULTURAL AFFAIRS
Agency: DCLA • Agency Name: DEPARTMENT OF CULTURAL AFFAIRS • Goal: 1b
Agency
DCLA
Agency Name
DEPARTMENT OF CULTURAL AFFAIRS
Servicename
Provide financial support to the City’s non-profit arts and cultural sector for operations, programs and activities.
Goal
1b
Goal Description
Strengthen the infrastructure of cultural facilities by funding capital improvements.
