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BP Assist Helpline Requests
Helpline Requests reported to the BP Assist App Annually
City Government
Office of the Staten Island Borough President
Dataset 3fes-huds
4 fields
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Dataset fields
Request Type
Number of Complaints FY 18 (7/1/2017-6/30/2018)
Number of Complaints FY 19 (7/1/2018-6/30/2019)
number_of_complaints_fy_20_7_1_2019_6_30_2020
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Showing 39 real records
Other
Request Type: Other • Number Of Complaints Fy 18: 116 • Number Of Complaints Fy 19: 185
Request Type
Other
Number Of Complaints Fy 18
116
Number Of Complaints Fy 19
185
Number Of Complaints Fy 20 7 1 2019 6 30 2020
115
Pothole
Request Type: Pothole • Number Of Complaints Fy 18: 93 • Number Of Complaints Fy 19: 89
Request Type
Pothole
Number Of Complaints Fy 18
93
Number Of Complaints Fy 19
89
Number Of Complaints Fy 20 7 1 2019 6 30 2020
91
Litter
Request Type: Litter • Number Of Complaints Fy 18: 72 • Number Of Complaints Fy 19: 59
Request Type
Litter
Number Of Complaints Fy 18
72
Number Of Complaints Fy 19
59
Number Of Complaints Fy 20 7 1 2019 6 30 2020
71
Illegal Dumping
Request Type: Illegal Dumping • Number Of Complaints Fy 18: 29 • Number Of Complaints Fy 19: 31
Request Type
Illegal Dumping
Number Of Complaints Fy 18
29
Number Of Complaints Fy 19
31
Number Of Complaints Fy 20 7 1 2019 6 30 2020
28
Street Resurfacing
Request Type: Street Resurfacing • Number Of Complaints Fy 18: 25 • Number Of Complaints Fy 19: 38
Request Type
Street Resurfacing
Number Of Complaints Fy 18
25
Number Of Complaints Fy 19
38
Number Of Complaints Fy 20 7 1 2019 6 30 2020
24
Weeds
Request Type: Weeds • Number Of Complaints Fy 18: 24 • Number Of Complaints Fy 19: 35
Request Type
Weeds
Number Of Complaints Fy 18
24
Number Of Complaints Fy 19
35
Number Of Complaints Fy 20 7 1 2019 6 30 2020
22
Street Light
Request Type: Street Light • Number Of Complaints Fy 18: 24 • Number Of Complaints Fy 19: 21
Request Type
Street Light
Number Of Complaints Fy 18
24
Number Of Complaints Fy 19
21
Number Of Complaints Fy 20 7 1 2019 6 30 2020
24
Garbage/Recycling Pickup
Request Type: Garbage/Recycling Pickup • Number Of Complaints Fy 18: 22 • Number Of Complaints Fy 19: 25
Request Type
Garbage/Recycling Pickup
Number Of Complaints Fy 18
22
Number Of Complaints Fy 19
25
Number Of Complaints Fy 20 7 1 2019 6 30 2020
22
MTA Bus Complaint
Request Type: MTA Bus Complaint • Number Of Complaints Fy 18: 19 • Number Of Complaints Fy 19: 38
Request Type
MTA Bus Complaint
Number Of Complaints Fy 18
19
Number Of Complaints Fy 19
38
Number Of Complaints Fy 20 7 1 2019 6 30 2020
19
Tree Pruning
Request Type: Tree Pruning • Number Of Complaints Fy 18: 17 • Number Of Complaints Fy 19: 32
Request Type
Tree Pruning
Number Of Complaints Fy 18
17
Number Of Complaints Fy 19
32
Number Of Complaints Fy 20 7 1 2019 6 30 2020
17
Traffic Safety
Request Type: Traffic Safety • Number Of Complaints Fy 18: 17 • Number Of Complaints Fy 19: 42
Request Type
Traffic Safety
Number Of Complaints Fy 18
17
Number Of Complaints Fy 19
42
Number Of Complaints Fy 20 7 1 2019 6 30 2020
17
Graffiti
Request Type: Graffiti • Number Of Complaints Fy 18: 16 • Number Of Complaints Fy 19: 24
Request Type
Graffiti
Number Of Complaints Fy 18
16
Number Of Complaints Fy 19
24
Number Of Complaints Fy 20 7 1 2019 6 30 2020
16
Storm Water Drainage
Request Type: Storm Water Drainage • Number Of Complaints Fy 18: 15 • Number Of Complaints Fy 19: 27
Request Type
Storm Water Drainage
Number Of Complaints Fy 18
15
Number Of Complaints Fy 19
27
Number Of Complaints Fy 20 7 1 2019 6 30 2020
14
Unsanitary Conditions
Request Type: Unsanitary Conditions • Number Of Complaints Fy 18: 14 • Number Of Complaints Fy 19: 11
Request Type
Unsanitary Conditions
Number Of Complaints Fy 18
14
Number Of Complaints Fy 19
11
Number Of Complaints Fy 20 7 1 2019 6 30 2020
14
Flooding
Request Type: Flooding • Number Of Complaints Fy 18: 10 • Number Of Complaints Fy 19: 11
Request Type
Flooding
Number Of Complaints Fy 18
10
Number Of Complaints Fy 19
11
Number Of Complaints Fy 20 7 1 2019 6 30 2020
10
Staten Island Railway
Request Type: Staten Island Railway • Number Of Complaints Fy 18: 9 • Number Of Complaints Fy 19: 11
Request Type
Staten Island Railway
Number Of Complaints Fy 18
9
Number Of Complaints Fy 19
11
Number Of Complaints Fy 20 7 1 2019 6 30 2020
9
Curb Condition
Request Type: Curb Condition • Number Of Complaints Fy 18: 9 • Number Of Complaints Fy 19: 20
Request Type
Curb Condition
Number Of Complaints Fy 18
9
Number Of Complaints Fy 19
20
Number Of Complaints Fy 20 7 1 2019 6 30 2020
9
Questionable Occupancy
Request Type: Questionable Occupancy • Number Of Complaints Fy 18: 9 • Number Of Complaints Fy 19: 10
Request Type
Questionable Occupancy
Number Of Complaints Fy 18
9
Number Of Complaints Fy 19
10
Number Of Complaints Fy 20 7 1 2019 6 30 2020
9
Unauthorized Construction
Request Type: Unauthorized Construction • Number Of Complaints Fy 18: 8 • Number Of Complaints Fy 19: 7
Request Type
Unauthorized Construction
Number Of Complaints Fy 18
8
Number Of Complaints Fy 19
7
Number Of Complaints Fy 20 7 1 2019 6 30 2020
5
Abandoned Structure
Request Type: Abandoned Structure • Number Of Complaints Fy 18: 8 • Number Of Complaints Fy 19: 10
Request Type
Abandoned Structure
Number Of Complaints Fy 18
8
Number Of Complaints Fy 19
10
Number Of Complaints Fy 20 7 1 2019 6 30 2020
8
Animal Issues
Request Type: Animal Issues • Number Of Complaints Fy 18: 7 • Number Of Complaints Fy 19: 13
Request Type
Animal Issues
Number Of Complaints Fy 18
7
Number Of Complaints Fy 19
13
Number Of Complaints Fy 20 7 1 2019 6 30 2020
7
Traffic Signals
Request Type: Traffic Signals • Number Of Complaints Fy 18: 7 • Number Of Complaints Fy 19: 16
Request Type
Traffic Signals
Number Of Complaints Fy 18
7
Number Of Complaints Fy 19
16
Number Of Complaints Fy 20 7 1 2019 6 30 2020
7
Ponding
Request Type: Ponding • Number Of Complaints Fy 18: 6 • Number Of Complaints Fy 19: 15
Request Type
Ponding
Number Of Complaints Fy 18
6
Number Of Complaints Fy 19
15
Number Of Complaints Fy 20 7 1 2019 6 30 2020
6
Mosquito Complaints
Request Type: Mosquito Complaints • Number Of Complaints Fy 18: 6 • Number Of Complaints Fy 19: 3
Request Type
Mosquito Complaints
Number Of Complaints Fy 18
6
Number Of Complaints Fy 19
3
Number Of Complaints Fy 20 7 1 2019 6 30 2020
5
Pest Control
Request Type: Pest Control • Number Of Complaints Fy 18: 5 • Number Of Complaints Fy 19: 10
Request Type
Pest Control
Number Of Complaints Fy 18
5
Number Of Complaints Fy 19
10
Number Of Complaints Fy 20 7 1 2019 6 30 2020
5
Highway Issues
Request Type: Highway Issues • Number Of Complaints Fy 18: 5 • Number Of Complaints Fy 19: 9
Request Type
Highway Issues
Number Of Complaints Fy 18
5
Number Of Complaints Fy 19
9
Number Of Complaints Fy 20 7 1 2019 6 30 2020
4
Unsafe Building Conditions
Request Type: Unsafe Building Conditions • Number Of Complaints Fy 18: 5 • Number Of Complaints Fy 19: 9
Request Type
Unsafe Building Conditions
Number Of Complaints Fy 18
5
Number Of Complaints Fy 19
9
Number Of Complaints Fy 20 7 1 2019 6 30 2020
5
Street Sign
Request Type: Street Sign • Number Of Complaints Fy 18: 5 • Number Of Complaints Fy 19: 21
Request Type
Street Sign
Number Of Complaints Fy 18
5
Number Of Complaints Fy 19
21
Number Of Complaints Fy 20 7 1 2019 6 30 2020
5
Staten Island Ferry Complaints
Request Type: Staten Island Ferry Complaints • Number Of Complaints Fy 18: 4 • Number Of Complaints Fy 19: 9
Request Type
Staten Island Ferry Complaints
Number Of Complaints Fy 18
4
Number Of Complaints Fy 19
9
Number Of Complaints Fy 20 7 1 2019 6 30 2020
3
New Tree Request
Request Type: New Tree Request • Number Of Complaints Fy 18: 3 • Number Of Complaints Fy 19: 7
Request Type
New Tree Request
Number Of Complaints Fy 18
3
Number Of Complaints Fy 19
7
Number Of Complaints Fy 20 7 1 2019 6 30 2020
3
Snow Removal
Request Type: Snow Removal • Number Of Complaints Fy 18: 2 • Number Of Complaints Fy 19: 1
Request Type
Snow Removal
Number Of Complaints Fy 18
2
Number Of Complaints Fy 19
1
Number Of Complaints Fy 20 7 1 2019 6 30 2020
2
Icing Condition
Request Type: Icing Condition • Number Of Complaints Fy 18: 2 • Number Of Complaints Fy 19: 4
Request Type
Icing Condition
Number Of Complaints Fy 18
2
Number Of Complaints Fy 19
4
Number Of Complaints Fy 20 7 1 2019 6 30 2020
2
Noise Control
Request Type: Noise Control • Number Of Complaints Fy 18: 2 • Number Of Complaints Fy 19: 12
Request Type
Noise Control
Number Of Complaints Fy 18
2
Number Of Complaints Fy 19
12
Number Of Complaints Fy 20 7 1 2019 6 30 2020
2
Private Bus Company Complaint
Request Type: Private Bus Company Complaint • Number Of Complaints Fy 18: 1 • Number Of Complaints Fy 19: 3
Request Type
Private Bus Company Complaint
Number Of Complaints Fy 18
1
Number Of Complaints Fy 19
3
Number Of Complaints Fy 20 7 1 2019 6 30 2020
1
Parking Meters
Request Type: Parking Meters • Number Of Complaints Fy 18: 1 • Number Of Complaints Fy 19: 0
Request Type
Parking Meters
Number Of Complaints Fy 18
1
Number Of Complaints Fy 19
0
Number Of Complaints Fy 20 7 1 2019 6 30 2020
0
Sewer Backup
Request Type: Sewer Backup • Number Of Complaints Fy 18: 1 • Number Of Complaints Fy 19: 7
Request Type
Sewer Backup
Number Of Complaints Fy 18
1
Number Of Complaints Fy 19
7
Number Of Complaints Fy 20 7 1 2019 6 30 2020
1
Mold
Request Type: Mold • Number Of Complaints Fy 18: 1 • Number Of Complaints Fy 19: 1
Request Type
Mold
Number Of Complaints Fy 18
1
Number Of Complaints Fy 19
1
Number Of Complaints Fy 20 7 1 2019 6 30 2020
1
Noxious Odors/Fumes
Request Type: Noxious Odors/Fumes • Number Of Complaints Fy 18: 0 • Number Of Complaints Fy 19: 3
Request Type
Noxious Odors/Fumes
Number Of Complaints Fy 18
0
Number Of Complaints Fy 19
3
Number Of Complaints Fy 20 7 1 2019 6 30 2020
0
Subway Complaints
Request Type: Subway Complaints • Number Of Complaints Fy 18: 0 • Number Of Complaints Fy 19: 0
Request Type
Subway Complaints
Number Of Complaints Fy 18
0
Number Of Complaints Fy 19
0
Number Of Complaints Fy 20 7 1 2019 6 30 2020
0
