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FY2013 PMMR Agency Performance Indicators
City Government
Mayor's Office of Operations (OPS)
Dataset 4fnu-iufz
20 fields
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Dataset fields
Agency
Indicator ID
Indicator Name
Indicator Sequence
Sub-Indicator
Subindicator Sequence
Record Type
Desired Direction
Critical Flag
Geography
Measure Type
Fiscal Year
Conditional Format
Raw Value
Format Type
Value Percent
Value Number
Value Currency
Value Time
Value Ratio
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Showing 50 real records
DCAS
Agency: DCAS • Indicator Id: 5820 • Indicator Name: CORE customer experience rating of facilities (0-100)
Agency
DCAS
Indicator Id
5820
Indicator Name
CORE customer experience rating of facilities (0-100)
Indicator Sequence
18
Sub Indicator
CORE customer experience rating of facilities (0-100)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
N
Geography
Citywide
Fiscal Year
2011
Raw Value
86
Format Type
N
Value Number
86.0000
DCAS
Agency: DCAS • Indicator Id: 5820 • Indicator Name: CORE customer experience rating of facilities (0-100)
Agency
DCAS
Indicator Id
5820
Indicator Name
CORE customer experience rating of facilities (0-100)
Indicator Sequence
18
Sub Indicator
CORE customer experience rating of facilities (0-100)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
N
Geography
Citywide
Fiscal Year
2010
Raw Value
92
Format Type
N
Value Number
92.0000
DCAS
Agency: DCAS • Indicator Id: 5820 • Indicator Name: CORE customer experience rating of facilities (0-100)
Agency
DCAS
Indicator Id
5820
Indicator Name
CORE customer experience rating of facilities (0-100)
Indicator Sequence
18
Sub Indicator
CORE customer experience rating of facilities (0-100)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
N
Geography
Citywide
Measure Type
Target
Fiscal Year
2014
Raw Value
78
Format Type
N
Value Number
78.0000
DCAS
Agency: DCAS • Indicator Id: 5820 • Indicator Name: CORE customer experience rating of facilities (0-100)
Agency
DCAS
Indicator Id
5820
Indicator Name
CORE customer experience rating of facilities (0-100)
Indicator Sequence
18
Sub Indicator
CORE customer experience rating of facilities (0-100)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
N
Geography
Citywide
Measure Type
Target
Fiscal Year
2013
Raw Value
78
Format Type
N
Value Number
78.0000
DCAS
Agency: DCAS • Indicator Id: 5820 • Indicator Name: CORE customer experience rating of facilities (0-100)
Agency
DCAS
Indicator Id
5820
Indicator Name
CORE customer experience rating of facilities (0-100)
Indicator Sequence
18
Sub Indicator
CORE customer experience rating of facilities (0-100)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
N
Geography
Citywide
Measure Type
PMMR
Fiscal Year
2012
Format Type
N
DCAS
Agency: DCAS • Indicator Id: 5820 • Indicator Name: CORE customer experience rating of facilities (0-100)
Agency
DCAS
Indicator Id
5820
Indicator Name
CORE customer experience rating of facilities (0-100)
Indicator Sequence
18
Sub Indicator
CORE customer experience rating of facilities (0-100)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
N
Geography
Citywide
Measure Type
PMMR
Fiscal Year
2013
Format Type
N
DOITT
Agency: DOITT • Indicator Id: 295 • Indicator Name: Cable complaints resolved within 30 days (%)
Agency
DOITT
Indicator Id
295
Indicator Name
Cable complaints resolved within 30 days (%)
Indicator Sequence
39
Sub Indicator
Cable complaints resolved within 30 days (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
Y
Geography
Citywide
Fiscal Year
2010
Raw Value
98.7
Format Type
P
Value Percent
98.7
DCLA
Agency: DCLA • Indicator Id: 3279 • Indicator Name: Capital projects initiated (%)
Agency
DCLA
Indicator Id
3279
Indicator Name
Capital projects initiated (%)
Indicator Sequence
7
Sub Indicator
Capital projects initiated (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
Y
Geography
Citywide
Fiscal Year
2011
Raw Value
99
Format Type
P
Value Percent
99
DOITT
Agency: DOITT • Indicator Id: 295 • Indicator Name: Cable complaints resolved within 30 days (%)
Agency
DOITT
Indicator Id
295
Indicator Name
Cable complaints resolved within 30 days (%)
Indicator Sequence
39
Sub Indicator
Cable complaints resolved within 30 days (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
Y
Geography
Citywide
Measure Type
Target
Fiscal Year
2014
Raw Value
98
Format Type
P
Value Percent
98.0
DOITT
Agency: DOITT • Indicator Id: 295 • Indicator Name: Cable complaints resolved within 30 days (%)
Agency
DOITT
Indicator Id
295
Indicator Name
Cable complaints resolved within 30 days (%)
Indicator Sequence
39
Sub Indicator
Cable complaints resolved within 30 days (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
Y
Geography
Citywide
Fiscal Year
2011
Raw Value
98.7
Format Type
P
Value Percent
98.7
DOITT
Agency: DOITT • Indicator Id: 295 • Indicator Name: Cable complaints resolved within 30 days (%)
Agency
DOITT
Indicator Id
295
Indicator Name
Cable complaints resolved within 30 days (%)
Indicator Sequence
39
Sub Indicator
Cable complaints resolved within 30 days (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
Y
Geography
Citywide
Measure Type
Target
Fiscal Year
2013
Format Type
P
DOITT
Agency: DOITT • Indicator Id: 295 • Indicator Name: Cable complaints resolved within 30 days (%)
Agency
DOITT
Indicator Id
295
Indicator Name
Cable complaints resolved within 30 days (%)
Indicator Sequence
39
Sub Indicator
Cable complaints resolved within 30 days (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
Y
Geography
Citywide
Fiscal Year
2012
Raw Value
99.2
Format Type
P
Value Percent
99.2
DOITT
Agency: DOITT • Indicator Id: 295 • Indicator Name: Cable complaints resolved within 30 days (%)
Agency
DOITT
Indicator Id
295
Indicator Name
Cable complaints resolved within 30 days (%)
Indicator Sequence
39
Sub Indicator
Cable complaints resolved within 30 days (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
Y
Geography
Citywide
Measure Type
PMMR
Fiscal Year
2012
Raw Value
98.9
Format Type
P
Value Percent
98.9
DOITT
Agency: DOITT • Indicator Id: 295 • Indicator Name: Cable complaints resolved within 30 days (%)
Agency
DOITT
Indicator Id
295
Indicator Name
Cable complaints resolved within 30 days (%)
Indicator Sequence
39
Sub Indicator
Cable complaints resolved within 30 days (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
Y
Geography
Citywide
Measure Type
PMMR
Fiscal Year
2013
Raw Value
99.2
Format Type
P
Value Percent
99.2
311
Agency: 311 • Indicator Id: 272 • Indicator Name: Call takers time occupied (%)
Agency
311
Indicator Id
272
Indicator Name
Call takers time occupied (%)
Indicator Sequence
8
Sub Indicator
Call takers time occupied (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Fiscal Year
2010
Raw Value
155.34
Format Type
P
Value Percent
78
311
Agency: 311 • Indicator Id: 272 • Indicator Name: Call takers time occupied (%)
Agency
311
Indicator Id
272
Indicator Name
Call takers time occupied (%)
Indicator Sequence
8
Sub Indicator
Call takers time occupied (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Fiscal Year
2011
Raw Value
160.96
Format Type
P
Value Percent
80
311
Agency: 311 • Indicator Id: 272 • Indicator Name: Call takers time occupied (%)
Agency
311
Indicator Id
272
Indicator Name
Call takers time occupied (%)
Indicator Sequence
8
Sub Indicator
Call takers time occupied (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Fiscal Year
2012
Raw Value
159.32
Format Type
P
Value Percent
80
311
Agency: 311 • Indicator Id: 272 • Indicator Name: Call takers time occupied (%)
Agency
311
Indicator Id
272
Indicator Name
Call takers time occupied (%)
Indicator Sequence
8
Sub Indicator
Call takers time occupied (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Measure Type
PMMR
Fiscal Year
2013
Raw Value
152.5
Format Type
P
Value Percent
76
311
Agency: 311 • Indicator Id: 272 • Indicator Name: Call takers time occupied (%)
Agency
311
Indicator Id
272
Indicator Name
Call takers time occupied (%)
Indicator Sequence
8
Sub Indicator
Call takers time occupied (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Measure Type
PMMR
Fiscal Year
2012
Raw Value
168.74
Format Type
P
Value Percent
84
311
Agency: 311 • Indicator Id: 272 • Indicator Name: Call takers time occupied (%)
Agency
311
Indicator Id
272
Indicator Name
Call takers time occupied (%)
Indicator Sequence
8
Sub Indicator
Call takers time occupied (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Measure Type
Target
Fiscal Year
2014
Format Type
P
311
Agency: 311 • Indicator Id: 272 • Indicator Name: Call takers time occupied (%)
Agency
311
Indicator Id
272
Indicator Name
Call takers time occupied (%)
Indicator Sequence
8
Sub Indicator
Call takers time occupied (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Measure Type
Target
Fiscal Year
2013
Format Type
P
311
Agency: 311 • Indicator Id: 271 • Indicator Name: Calls answered in 30 seconds (%)
Agency
311
Indicator Id
271
Indicator Name
Calls answered in 30 seconds (%)
Indicator Sequence
6
Sub Indicator
Calls answered in 30 seconds (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
Y
Geography
Citywide
Measure Type
PMMR
Fiscal Year
2013
Raw Value
163.44
Format Type
P
Value Percent
82
311
Agency: 311 • Indicator Id: 271 • Indicator Name: Calls answered in 30 seconds (%)
Agency
311
Indicator Id
271
Indicator Name
Calls answered in 30 seconds (%)
Indicator Sequence
6
Sub Indicator
Calls answered in 30 seconds (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
Y
Geography
Citywide
Measure Type
PMMR
Fiscal Year
2012
Raw Value
102.44
Format Type
P
Value Percent
51
311
Agency: 311 • Indicator Id: 271 • Indicator Name: Calls answered in 30 seconds (%)
Agency
311
Indicator Id
271
Indicator Name
Calls answered in 30 seconds (%)
Indicator Sequence
6
Sub Indicator
Calls answered in 30 seconds (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
Y
Geography
Citywide
Measure Type
Target
Fiscal Year
2013
Raw Value
160
Format Type
P
Value Percent
80
311
Agency: 311 • Indicator Id: 271 • Indicator Name: Calls answered in 30 seconds (%)
Agency
311
Indicator Id
271
Indicator Name
Calls answered in 30 seconds (%)
Indicator Sequence
6
Sub Indicator
Calls answered in 30 seconds (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
Y
Geography
Citywide
Measure Type
Target
Fiscal Year
2014
Raw Value
160
Format Type
P
Value Percent
80
311
Agency: 311 • Indicator Id: 271 • Indicator Name: Calls answered in 30 seconds (%)
Agency
311
Indicator Id
271
Indicator Name
Calls answered in 30 seconds (%)
Indicator Sequence
6
Sub Indicator
Calls answered in 30 seconds (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
Y
Geography
Citywide
Fiscal Year
2010
Raw Value
164.78
Format Type
P
Value Percent
82
311
Agency: 311 • Indicator Id: 271 • Indicator Name: Calls answered in 30 seconds (%)
Agency
311
Indicator Id
271
Indicator Name
Calls answered in 30 seconds (%)
Indicator Sequence
6
Sub Indicator
Calls answered in 30 seconds (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
Y
Geography
Citywide
Fiscal Year
2011
Raw Value
155.22
Format Type
P
Value Percent
78
311
Agency: 311 • Indicator Id: 271 • Indicator Name: Calls answered in 30 seconds (%)
Agency
311
Indicator Id
271
Indicator Name
Calls answered in 30 seconds (%)
Indicator Sequence
6
Sub Indicator
Calls answered in 30 seconds (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
Y
Geography
Citywide
Fiscal Year
2012
Raw Value
142.66
Format Type
P
Value Percent
71
311
Agency: 311 • Indicator Id: 266 • Indicator Name: Calls handled in languages other than English (%)
Agency
311
Indicator Id
266
Indicator Name
Calls handled in languages other than English (%)
Indicator Sequence
3
Sub Indicator
Calls handled in languages other than English (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Fiscal Year
2012
Raw Value
4.48
Format Type
P
Value Percent
2.2
311
Agency: 311 • Indicator Id: 266 • Indicator Name: Calls handled in languages other than English (%)
Agency
311
Indicator Id
266
Indicator Name
Calls handled in languages other than English (%)
Indicator Sequence
3
Sub Indicator
Calls handled in languages other than English (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Fiscal Year
2011
Raw Value
5.48
Format Type
P
Value Percent
2.7
311
Agency: 311 • Indicator Id: 266 • Indicator Name: Calls handled in languages other than English (%)
Agency
311
Indicator Id
266
Indicator Name
Calls handled in languages other than English (%)
Indicator Sequence
3
Sub Indicator
Calls handled in languages other than English (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Fiscal Year
2010
Raw Value
6.8
Format Type
P
Value Percent
3.4
311
Agency: 311 • Indicator Id: 266 • Indicator Name: Calls handled in languages other than English (%)
Agency
311
Indicator Id
266
Indicator Name
Calls handled in languages other than English (%)
Indicator Sequence
3
Sub Indicator
Calls handled in languages other than English (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Measure Type
PMMR
Fiscal Year
2013
Raw Value
4.76
Format Type
P
Value Percent
2.4
311
Agency: 311 • Indicator Id: 266 • Indicator Name: Calls handled in languages other than English (%)
Agency
311
Indicator Id
266
Indicator Name
Calls handled in languages other than English (%)
Indicator Sequence
3
Sub Indicator
Calls handled in languages other than English (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Measure Type
PMMR
Fiscal Year
2012
Raw Value
4.38
Format Type
P
Value Percent
2.2
311
Agency: 311 • Indicator Id: 266 • Indicator Name: Calls handled in languages other than English (%)
Agency
311
Indicator Id
266
Indicator Name
Calls handled in languages other than English (%)
Indicator Sequence
3
Sub Indicator
Calls handled in languages other than English (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Measure Type
Target
Fiscal Year
2014
Format Type
P
311
Agency: 311 • Indicator Id: 266 • Indicator Name: Calls handled in languages other than English (%)
Agency
311
Indicator Id
266
Indicator Name
Calls handled in languages other than English (%)
Indicator Sequence
3
Sub Indicator
Calls handled in languages other than English (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Measure Type
Target
Fiscal Year
2013
Format Type
P
311
Agency: 311 • Indicator Id: 273 • Indicator Name: Calls resolved at 311 without transfer to agency for resolution (%)
Agency
311
Indicator Id
273
Indicator Name
Calls resolved at 311 without transfer to agency for resolution (%)
Indicator Sequence
9
Sub Indicator
Calls resolved at 311 without transfer to agency for resolution (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
N
Geography
Citywide
Measure Type
PMMR
Fiscal Year
2013
Raw Value
178.48
Format Type
P
Value Percent
89
311
Agency: 311 • Indicator Id: 273 • Indicator Name: Calls resolved at 311 without transfer to agency for resolution (%)
Agency
311
Indicator Id
273
Indicator Name
Calls resolved at 311 without transfer to agency for resolution (%)
Indicator Sequence
9
Sub Indicator
Calls resolved at 311 without transfer to agency for resolution (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
N
Geography
Citywide
Measure Type
PMMR
Fiscal Year
2012
Raw Value
181.14000000000001
Format Type
P
Value Percent
91
311
Agency: 311 • Indicator Id: 273 • Indicator Name: Calls resolved at 311 without transfer to agency for resolution (%)
Agency
311
Indicator Id
273
Indicator Name
Calls resolved at 311 without transfer to agency for resolution (%)
Indicator Sequence
9
Sub Indicator
Calls resolved at 311 without transfer to agency for resolution (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
N
Geography
Citywide
Measure Type
Target
Fiscal Year
2013
Format Type
P
311
Agency: 311 • Indicator Id: 273 • Indicator Name: Calls resolved at 311 without transfer to agency for resolution (%)
Agency
311
Indicator Id
273
Indicator Name
Calls resolved at 311 without transfer to agency for resolution (%)
Indicator Sequence
9
Sub Indicator
Calls resolved at 311 without transfer to agency for resolution (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
N
Geography
Citywide
Measure Type
Target
Fiscal Year
2014
Format Type
P
311
Agency: 311 • Indicator Id: 273 • Indicator Name: Calls resolved at 311 without transfer to agency for resolution (%)
Agency
311
Indicator Id
273
Indicator Name
Calls resolved at 311 without transfer to agency for resolution (%)
Indicator Sequence
9
Sub Indicator
Calls resolved at 311 without transfer to agency for resolution (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
N
Geography
Citywide
Fiscal Year
2012
Raw Value
179.84
Format Type
P
Value Percent
90
311
Agency: 311 • Indicator Id: 273 • Indicator Name: Calls resolved at 311 without transfer to agency for resolution (%)
Agency
311
Indicator Id
273
Indicator Name
Calls resolved at 311 without transfer to agency for resolution (%)
Indicator Sequence
9
Sub Indicator
Calls resolved at 311 without transfer to agency for resolution (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
N
Geography
Citywide
Fiscal Year
2011
Raw Value
178.56
Format Type
P
Value Percent
89
311
Agency: 311 • Indicator Id: 273 • Indicator Name: Calls resolved at 311 without transfer to agency for resolution (%)
Agency
311
Indicator Id
273
Indicator Name
Calls resolved at 311 without transfer to agency for resolution (%)
Indicator Sequence
9
Sub Indicator
Calls resolved at 311 without transfer to agency for resolution (%)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Up
Critical Flag
N
Geography
Citywide
Fiscal Year
2010
Raw Value
171.52
Format Type
P
Value Percent
86
DOITT
Agency: DOITT • Indicator Id: 9153 • Indicator Name: Calls to Citywide Service Desk
Agency
DOITT
Indicator Id
9153
Indicator Name
Calls to Citywide Service Desk
Indicator Sequence
13
Sub Indicator
Calls to Citywide Service Desk
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Measure Type
Target
Fiscal Year
2013
Format Type
N
DOITT
Agency: DOITT • Indicator Id: 9153 • Indicator Name: Calls to Citywide Service Desk
Agency
DOITT
Indicator Id
9153
Indicator Name
Calls to Citywide Service Desk
Indicator Sequence
13
Sub Indicator
Calls to Citywide Service Desk
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Fiscal Year
2012
Raw Value
30585
Format Type
N
Value Number
30585
DOITT
Agency: DOITT • Indicator Id: 9153 • Indicator Name: Calls to Citywide Service Desk
Agency
DOITT
Indicator Id
9153
Indicator Name
Calls to Citywide Service Desk
Indicator Sequence
13
Sub Indicator
Calls to Citywide Service Desk
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Measure Type
Target
Fiscal Year
2014
Format Type
N
DOITT
Agency: DOITT • Indicator Id: 9153 • Indicator Name: Calls to Citywide Service Desk
Agency
DOITT
Indicator Id
9153
Indicator Name
Calls to Citywide Service Desk
Indicator Sequence
13
Sub Indicator
Calls to Citywide Service Desk
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Fiscal Year
2011
Raw Value
32967
Format Type
N
Value Number
32967
DOITT
Agency: DOITT • Indicator Id: 9153 • Indicator Name: Calls to Citywide Service Desk
Agency
DOITT
Indicator Id
9153
Indicator Name
Calls to Citywide Service Desk
Indicator Sequence
13
Sub Indicator
Calls to Citywide Service Desk
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Fiscal Year
2010
Raw Value
26115
Format Type
N
Value Number
26115
DOITT
Agency: DOITT • Indicator Id: 9153 • Indicator Name: Calls to Citywide Service Desk
Agency
DOITT
Indicator Id
9153
Indicator Name
Calls to Citywide Service Desk
Indicator Sequence
13
Sub Indicator
Calls to Citywide Service Desk
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Measure Type
PMMR
Fiscal Year
2012
Raw Value
9632
Format Type
N
Value Number
9632
DOITT
Agency: DOITT • Indicator Id: 9153 • Indicator Name: Calls to Citywide Service Desk
Agency
DOITT
Indicator Id
9153
Indicator Name
Calls to Citywide Service Desk
Indicator Sequence
13
Sub Indicator
Calls to Citywide Service Desk
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Measure Type
PMMR
Fiscal Year
2013
Raw Value
19392
Format Type
N
Value Number
19392
DOHMH
Agency: DOHMH • Indicator Id: 3636 • Indicator Name: Calls to LifeNet (000)
Agency
DOHMH
Indicator Id
3636
Indicator Name
Calls to LifeNet (000)
Indicator Sequence
32
Sub Indicator
Calls to LifeNet (000)
Subindicator Sequence
0
Record Type
IND
Desired Direction
Neutral
Critical Flag
N
Geography
Citywide
Fiscal Year
2010
Raw Value
97.2
Format Type
N
Value Number
97.2
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