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311 Resolution Satisfaction Survey

Every customer who makes a Service Request to 311 and provides their contact information is offered the 311 Resolution Satisfaction Survey to provide feedback on their satisfaction with how a City Agency resolved their problem. Each row of data represents a survey response, and contains information about the survey response and the underlying service request.

In order to protect the anonymity of survey responses, the time the response is completed is aggregated to the month, and the location the service request pertains to is aggregated to the borough.

See the 311 Customer Satisfaction Survey dataset for customer feedback on the performance of 311 call takers.

City Government Office of Technology and Innovation (OTI) Dataset 5ijn-vbdv 11 fields
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Dataset fields
Showing 50 real records
Smoking
Unique Key: 81905052-00208441 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
81905052-00208441
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Smoking
Descriptor
Smoking Violation
Borough
BROOKLYN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Status updates were unhelpful, inaccurate, incomplete, and/or confusing.
New Tree Request
Unique Key: 59024125-00040603 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
59024125-00040603
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
STATEN ISLAND
Resolution Description
NYC Parks determined that the requested location cannot receive a new tree because of conflicts with surrounding infrastructure.
Year
2023
Month
1
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Smoking
Unique Key: 84109366-00210035 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
84109366-00210035
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Smoking
Descriptor
Smoking Violation
Borough
MANHATTAN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
New Tree Request
Unique Key: 85454038-00096171 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
85454038-00096171
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
MANHATTAN
Resolution Description
The location was inspected and is suitable for tree planting. Barring any unforeseen issues such as underground utilities and based on available funding, the requested tree will be placed on an upcoming contract. Please note that this process can take up to two years, depending on capacity and the location. To find out where and when trees will be planted, please visit the Tree Work Hub at nyc.gov/parks/treework.To learn more about the trees in your neighborhood, visit the NYC Street Tree Map at nyc.gov/parks/treemap.
Year
2023
Month
5
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
Food Establishment
Unique Key: 29674115-00208005 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
29674115-00208005
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Food Establishment
Descriptor
Food Contains Foreign Object
Borough
MANHATTAN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
New Tree Request
Unique Key: 14798347-00257174 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
14798347-00257174
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
BRONX
Resolution Description
NYC Parks determined that the requested location cannot receive a new tree because of conflicts with surrounding infrastructure.
Year
2024
Month
9
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Status updates were unhelpful, inaccurate, incomplete, and/or confusing.
New Tree Request
Unique Key: 67633936-00348203 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
67633936-00348203
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
BROOKLYN
Resolution Description
In an effort to more fully and efficiently service each city block, NYC Parks is shifting their street tree planting program to a neighborhood approach.If the site that you requested meets the criteria for planting, NYC Parks will plant a tree through their new Neighborhood Tree Planting Program. NYC Parks is no longer accepting new tree planting requests. Each neighborhood will be surveyed, inspected, and planted sequentially. NYC Parks foresters will be conducting tree removal, stump removal, and planting block by block and closing all unplantable tree beds. The most heat-vulnerable neighborhoods will be prioritized first.To learn more about this program, visit nyc.gov/parks/street-tree-planting.To learn more about the trees in your neighborhood, visit the NYC Tree Map at nyc.gov/parks/treemap.
Year
2025
Month
4
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue and this Service Request should be reopened.
Smoking
Unique Key: 74223968-00208774 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
74223968-00208774
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Smoking
Descriptor
Smoking Violation
Borough
MANHATTAN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Status updates were unhelpful, inaccurate, incomplete, and/or confusing.
Smoking
Unique Key: 93995395-00208784 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
93995395-00208784
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Smoking
Descriptor
Shisha
Borough
QUEENS
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not provide enough status updates.
Smoking
Unique Key: 20627294-00212073 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
20627294-00212073
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Smoking
Descriptor
Smoking Violation
Borough
BROOKLYN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Non-Residential Heat
Unique Key: 12504304-00208125 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
12504304-00208125
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Non-Residential Heat
Descriptor
Inadequate or No Heat
Borough
QUEENS
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Food Establishment
Unique Key: 72293110-00207835 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
72293110-00207835
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Food Establishment
Descriptor
Rodents/Insects/Garbage
Borough
MANHATTAN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency corrected the issue, but they took too long to respond.
Food Establishment
Unique Key: 26473167-00207585 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
26473167-00207585
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Food Establishment
Descriptor
Food Contains Foreign Object
Borough
MANHATTAN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Food Establishment
Unique Key: 20135021-00207550 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
20135021-00207550
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Food Establishment
Descriptor
No Permit or License
Borough
BRONX
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Neutral
Smoking
Unique Key: 95836448-00208543 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
95836448-00208543
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Smoking
Descriptor
Smoking Violation
Borough
BRONX
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
New Tree Request
Unique Key: 99890588-00147269 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
99890588-00147269
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
QUEENS
Resolution Description
The location was inspected and is suitable for tree planting. Barring any unforeseen issues such as underground utilities and based on available funding, the requested tree will be placed on an upcoming contract. Please note that this process can take up to two years, depending on capacity and the location. To find out where and when trees will be planted, please visit the Tree Work Hub at nyc.gov/parks/treework.To learn more about the trees in your neighborhood, visit the NYC Street Tree Map at nyc.gov/parks/treemap.
Year
2023
Month
12
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Food Establishment
Unique Key: 84179374-00209381 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
84179374-00209381
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Food Establishment
Descriptor
Food Temperature
Borough
BRONX
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
New Tree Request
Unique Key: 41383129-00107553 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
41383129-00107553
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
QUEENS
Resolution Description
The location was inspected and is suitable for tree planting. Barring any unforeseen issues such as underground utilities and based on available funding, the requested tree will be placed on an upcoming contract. Please note that this process can take up to two years, depending on capacity and the location. To find out where and when trees will be planted, please visit the Tree Work Hub at nyc.gov/parks/treework.To learn more about the trees in your neighborhood, visit the NYC Street Tree Map at nyc.gov/parks/treemap.
Year
2023
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
Dead/Dying Tree
Unique Key: 89491469-00072838 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
89491469-00072838
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
Dead/Dying Tree
Descriptor
Planted More Than 2 Years Ago
Resolution Description
NYC Parks performed the work necessary to correct the condition.
Year
2023
Month
3
Overall Satisfaction
Neutral
New Tree Request
Unique Key: 51598242-00348114 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
51598242-00348114
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
BROOKLYN
Resolution Description
In an effort to more fully and efficiently service each city block, NYC Parks is shifting their street tree planting program to a neighborhood approach.If the site that you requested meets the criteria for planting, NYC Parks will plant a tree through their new Neighborhood Tree Planting Program. NYC Parks is no longer accepting new tree planting requests. Each neighborhood will be surveyed, inspected, and planted sequentially. NYC Parks foresters will be conducting tree removal, stump removal, and planting block by block and closing all unplantable tree beds. The most heat-vulnerable neighborhoods will be prioritized first.To learn more about this program, visit nyc.gov/parks/street-tree-planting.To learn more about the trees in your neighborhood, visit the NYC Tree Map at nyc.gov/parks/treemap.
Year
2025
Month
4
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency said I did not provide complete or accurate information, but I did.
New Tree Request
Unique Key: 44807995-00348108 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
44807995-00348108
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
BROOKLYN
Resolution Description
In an effort to more fully and efficiently service each city block, NYC Parks is shifting their street tree planting program to a neighborhood approach.If the site that you requested meets the criteria for planting, NYC Parks will plant a tree through their new Neighborhood Tree Planting Program. NYC Parks is no longer accepting new tree planting requests. Each neighborhood will be surveyed, inspected, and planted sequentially. NYC Parks foresters will be conducting tree removal, stump removal, and planting block by block and closing all unplantable tree beds. The most heat-vulnerable neighborhoods will be prioritized first.To learn more about this program, visit nyc.gov/parks/street-tree-planting.To learn more about the trees in your neighborhood, visit the NYC Tree Map at nyc.gov/parks/treemap.
Year
2025
Month
4
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Status updates were unhelpful, inaccurate, incomplete, and/or confusing.
Overgrown Tree/Branches
Unique Key: 71652543-00014221 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
71652543-00014221
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
Overgrown Tree/Branches
Descriptor
Hitting Power/Phone Lines
Borough
BROOKLYN
Resolution Description
The Department of Parks and Recreation has informed the responsible public utility who will correct the condition.
Year
2022
Month
10
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
Smoking
Unique Key: 62247529-00210442 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
62247529-00210442
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Smoking
Descriptor
Smoking Violation
Borough
BROOKLYN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
New Tree Request
Unique Key: 60752959-00110709 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
60752959-00110709
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
MANHATTAN
Resolution Description
NYC Parks determined that the requested location cannot receive a new tree because of conflicts with surrounding infrastructure.
Year
2023
Month
7
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Smoking
Unique Key: 79660982-00208406 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
79660982-00208406
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Smoking
Descriptor
Smoking Violation
Borough
BROOKLYN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
New Tree Request
Unique Key: 29111450-00348597 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
29111450-00348597
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
MANHATTAN
Resolution Description
In an effort to more fully and efficiently service each city block, NYC Parks is shifting their street tree planting program to a neighborhood approach.If the site that you requested meets the criteria for planting, NYC Parks will plant a tree through their new Neighborhood Tree Planting Program. NYC Parks is no longer accepting new tree planting requests. Each neighborhood will be surveyed, inspected, and planted sequentially. NYC Parks foresters will be conducting tree removal, stump removal, and planting block by block and closing all unplantable tree beds. The most heat-vulnerable neighborhoods will be prioritized first.To learn more about this program, visit nyc.gov/parks/street-tree-planting.To learn more about the trees in your neighborhood, visit the NYC Tree Map at nyc.gov/parks/treemap.
Year
2025
Month
4
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Food Establishment
Unique Key: 14062230-00207595 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
14062230-00207595
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Food Establishment
Descriptor
Letter Grading
Borough
BROOKLYN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not provide enough status updates.
Root/Sewer/Sidewalk Condition
Unique Key: 80959353-00303393 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
80959353-00303393
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
Root/Sewer/Sidewalk Condition
Descriptor
Affecting Sewer or Foundation
Borough
BRONX
Resolution Description
NYC Parks visited the site and inspected the condition. No work is necessary at this time.
Year
2025
Month
1
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
New Tree Request
Unique Key: 91385203-00348244 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
91385203-00348244
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
QUEENS
Resolution Description
In an effort to more fully and efficiently service each city block, NYC Parks is shifting their street tree planting program to a neighborhood approach.If the site that you requested meets the criteria for planting, NYC Parks will plant a tree through their new Neighborhood Tree Planting Program. NYC Parks is no longer accepting new tree planting requests. Each neighborhood will be surveyed, inspected, and planted sequentially. NYC Parks foresters will be conducting tree removal, stump removal, and planting block by block and closing all unplantable tree beds. The most heat-vulnerable neighborhoods will be prioritized first.To learn more about this program, visit nyc.gov/parks/street-tree-planting.To learn more about the trees in your neighborhood, visit the NYC Tree Map at nyc.gov/parks/treemap.
Year
2025
Month
4
Overall Satisfaction
Agree
New Tree Request
Unique Key: 85210141-00147839 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
85210141-00147839
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
QUEENS
Resolution Description
The location was inspected and is suitable for tree planting. Barring any unforeseen issues such as underground utilities and based on available funding, the requested tree will be placed on an upcoming contract. Please note that this process can take up to two years, depending on capacity and the location. To find out where and when trees will be planted, please visit the Tree Work Hub at nyc.gov/parks/treework.To learn more about the trees in your neighborhood, visit the NYC Street Tree Map at nyc.gov/parks/treemap.
Year
2023
Month
12
Overall Satisfaction
Neutral
Overgrown Tree/Branches
Unique Key: 98440792-00127422 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
98440792-00127422
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
Overgrown Tree/Branches
Descriptor
Hitting Power/Phone Lines
Borough
BRONX
Resolution Description
The Department of Parks and Recreation performed the work necessary to correct the condition.
Year
2023
Month
10
Overall Satisfaction
Agree
Food Establishment
Unique Key: 50226093-00207571 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
50226093-00207571
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Food Establishment
Descriptor
Bare Hands in Contact w/ Food
Borough
QUEENS
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
Food Establishment
Unique Key: 92322373-00207559 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
92322373-00207559
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Food Establishment
Descriptor
Food Temperature
Borough
BROOKLYN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
Smoking
Unique Key: 32546502-00209198 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
32546502-00209198
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Smoking
Descriptor
Smoking Violation
Borough
BROOKLYN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Agree
Damaged Tree
Unique Key: 40687487-00127424 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
40687487-00127424
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
Damaged Tree
Descriptor
Tree Leaning/Uprooted
Borough
BRONX
Resolution Description
NYC Parks performed the work necessary to correct the condition.
Year
2023
Month
10
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Smoking
Unique Key: 37655040-00209730 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
37655040-00209730
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Smoking
Descriptor
Smoking Violation
Borough
BROOKLYN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Root/Sewer/Sidewalk Condition
Unique Key: 47827045-00173570 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
47827045-00173570
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
Root/Sewer/Sidewalk Condition
Descriptor
Affecting Sewer or Foundation
Borough
BROOKLYN
Resolution Description
The Service Request submitted did not have sufficient location or complaint information for NYC Parks to respond. Please submit a new Service Request with adequate site details, including a full street address and descriptive location information.
Year
2024
Month
2
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency said I did not provide complete or accurate information, but I did.
Smoking
Unique Key: 46259834-00208440 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
46259834-00208440
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Smoking
Descriptor
Smoking Violation
Borough
BROOKLYN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
New Tree Request
Unique Key: 75073480-00338845 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
75073480-00338845
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
QUEENS
Resolution Description
In an effort to more fully and efficiently service each city block, NYC Parks is shifting their street tree planting program to a neighborhood approach.If the site that you requested meets the criteria for planting, NYC Parks will plant a tree through their new Neighborhood Tree Planting Program. NYC Parks is no longer accepting new tree planting requests. Each neighborhood will be surveyed, inspected, and planted sequentially. NYC Parks foresters will be conducting tree removal, stump removal, and planting block by block and closing all unplantable tree beds. The most heat-vulnerable neighborhoods will be prioritized first.To learn more about this program, visit nyc.gov/parks/street-tree-planting.To learn more about the trees in your neighborhood, visit the NYC Tree Map at nyc.gov/parks/treemap.
Year
2025
Month
4
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
New Tree Request
Unique Key: 39196263-00113432 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
39196263-00113432
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
MANHATTAN
Resolution Description
NYC Parks determined that the requested location cannot receive a new tree because of conflicts with surrounding infrastructure.
Year
2023
Month
7
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
New Tree Request
Unique Key: 76722639-00348102 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
76722639-00348102
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
QUEENS
Resolution Description
In an effort to more fully and efficiently service each city block, NYC Parks is shifting their street tree planting program to a neighborhood approach.If the site that you requested meets the criteria for planting, NYC Parks will plant a tree through their new Neighborhood Tree Planting Program. NYC Parks is no longer accepting new tree planting requests. Each neighborhood will be surveyed, inspected, and planted sequentially. NYC Parks foresters will be conducting tree removal, stump removal, and planting block by block and closing all unplantable tree beds. The most heat-vulnerable neighborhoods will be prioritized first.To learn more about this program, visit nyc.gov/parks/street-tree-planting.To learn more about the trees in your neighborhood, visit the NYC Tree Map at nyc.gov/parks/treemap.
Year
2025
Month
4
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
New Tree Request
Unique Key: 49299167-00348088 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
49299167-00348088
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
QUEENS
Resolution Description
In an effort to more fully and efficiently service each city block, NYC Parks is shifting their street tree planting program to a neighborhood approach.If the site that you requested meets the criteria for planting, NYC Parks will plant a tree through their new Neighborhood Tree Planting Program. NYC Parks is no longer accepting new tree planting requests. Each neighborhood will be surveyed, inspected, and planted sequentially. NYC Parks foresters will be conducting tree removal, stump removal, and planting block by block and closing all unplantable tree beds. The most heat-vulnerable neighborhoods will be prioritized first.To learn more about this program, visit nyc.gov/parks/street-tree-planting.To learn more about the trees in your neighborhood, visit the NYC Tree Map at nyc.gov/parks/treemap.
Year
2025
Month
4
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
New Tree Request
Unique Key: 36958940-00282695 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
36958940-00282695
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
QUEENS
Resolution Description
The location was inspected and is suitable for tree planting. Barring any unforeseen issues such as underground utilities and based on available funding, the requested tree will be placed on an upcoming contract. Please note that this process can take up to two years, depending on capacity and the location. To find out where and when trees will be planted, please visit the Tree Work Hub at nyc.gov/parks/treework.To learn more about the trees in your neighborhood, visit the NYC Street Tree Map at nyc.gov/parks/treemap.
Year
2024
Month
11
Overall Satisfaction
Agree
Food Establishment
Unique Key: 97300813-00208049 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
97300813-00208049
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Food Establishment
Descriptor
Bare Hands in Contact w/ Food
Borough
MANHATTAN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Smoking
Unique Key: 74804508-00208419 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
74804508-00208419
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Smoking
Descriptor
Smoking Violation
Borough
BROOKLYN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Smoking
Unique Key: 99899320-00209601 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
99899320-00209601
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Smoking
Descriptor
Smoking Violation
Borough
BROOKLYN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Agree
New Tree Request
Unique Key: 97612101-00348460 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
97612101-00348460
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
QUEENS
Resolution Description
In an effort to more fully and efficiently service each city block, NYC Parks is shifting their street tree planting program to a neighborhood approach.If the site that you requested meets the criteria for planting, NYC Parks will plant a tree through their new Neighborhood Tree Planting Program. NYC Parks is no longer accepting new tree planting requests. Each neighborhood will be surveyed, inspected, and planted sequentially. NYC Parks foresters will be conducting tree removal, stump removal, and planting block by block and closing all unplantable tree beds. The most heat-vulnerable neighborhoods will be prioritized first.To learn more about this program, visit nyc.gov/parks/street-tree-planting.To learn more about the trees in your neighborhood, visit the NYC Tree Map at nyc.gov/parks/treemap.
Year
2025
Month
4
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue and this Service Request should be reopened.
Smoking
Unique Key: 29623149-00208711 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
29623149-00208711
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Smoking
Descriptor
Smoking Violation
Borough
MANHATTAN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Smoking
Unique Key: 12416706-00209368 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
12416706-00209368
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Smoking
Descriptor
Smoking Violation
Borough
BROOKLYN
Resolution Description
This SR was administratively closed. The issue you reported was addressed.
Year
2024
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
New Tree Request
Unique Key: 85657288-00348456 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
85657288-00348456
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
New Tree Request
Descriptor
For One Address
Borough
QUEENS
Resolution Description
In an effort to more fully and efficiently service each city block, NYC Parks is shifting their street tree planting program to a neighborhood approach.If the site that you requested meets the criteria for planting, NYC Parks will plant a tree through their new Neighborhood Tree Planting Program. NYC Parks is no longer accepting new tree planting requests. Each neighborhood will be surveyed, inspected, and planted sequentially. NYC Parks foresters will be conducting tree removal, stump removal, and planting block by block and closing all unplantable tree beds. The most heat-vulnerable neighborhoods will be prioritized first.To learn more about this program, visit nyc.gov/parks/street-tree-planting.To learn more about the trees in your neighborhood, visit the NYC Tree Map at nyc.gov/parks/treemap.
Year
2025
Month
4
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
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