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311 Resolution Satisfaction Survey

Every customer who makes a Service Request to 311 and provides their contact information is offered the 311 Resolution Satisfaction Survey to provide feedback on their satisfaction with how a City Agency resolved their problem. Each row of data represents a survey response, and contains information about the survey response and the underlying service request.

In order to protect the anonymity of survey responses, the time the response is completed is aggregated to the month, and the location the service request pertains to is aggregated to the borough.

See the 311 Customer Satisfaction Survey dataset for customer feedback on the performance of 311 call takers.

City Government Office of Technology and Innovation (OTI) Dataset 5ijn-vbdv 11 fields
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Dataset fields
Showing 50 real records
Noise - Residential
Unique Key: 95376933-00461712 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
95376933-00461712
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Noise - Residential
Descriptor
Loud Music/Party
Borough
BROOKLYN
Resolution Description
The New York City Police Department responded to the complaint and their investigation determined that no criminal violation existed. The condition was corrected without the need to issue a summons or effect an arrest. If the problem persists, please contact 311 to create another complaint. If possible, provide contact information so responding officers may reach out to you for more details. If necessary, your complaint may be referred to your local precinct's special operations units (Quality of Life, etc.). Thank you for your attention to this matter. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention.
Year
2026
Month
1
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
Plumbing
Unique Key: 11460730-00460485 • Agency: HPD • Agency Name: Department of Housing Preservation and Development
Unique Key
11460730-00460485
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Complaint Type
Plumbing
Descriptor
Basin/Sink
Borough
BROOKLYN
Resolution Description
The Department of Housing Preservation and Development conducted or attempted to conduct an inspection. More information about inspection results can be found through HPD's website at www.nyc.gov/hpd by using HPDONLINE (enter your address on the home page) and entering your SR number under the complaint status option.
Year
2026
Month
1
Overall Satisfaction
Strongly Agree
Noise - Helicopter
Unique Key: 81457105-00266906 • Agency: EDC • Agency Name: Economic Development Corporation
Unique Key
81457105-00266906
Agency
EDC
Agency Name
Economic Development Corporation
Complaint Type
Noise - Helicopter
Descriptor
Other
Borough
MANHATTAN
Resolution Description
The New York City Economic Development Corporation determined that this issue is not within its jurisdiction because the helicopter did not belong to a tour company departing from a NYC heliport. Instead, it was most likely a law enforcement or news gathering helicopter not subject to the routing protocols established for tour helicopters. It may also have been a helicopter that departed as a charter or tour from another City but flew over NYC airspace. Helicopter tours originating from outside NYC are not subject to the same City regulations as tours departing from heliports managed by NYCEDC. Any City regulation of these flights is pre-empted by federal law and subject only to the jurisdiction of the Federal Aviation Administration. To file a complaint with the FAA, you can contact the New York Flight Standards District Office at the following web address:https://www.faa.gov/about/office_org/field_offices/fsdo/
Year
2024
Month
10
Overall Satisfaction
Disagree
Dissatisfaction Reason
The Agency corrected the issue, but they took too long to respond.
Noise - Street/Sidewalk
Unique Key: 30814588-00036597 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
30814588-00036597
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Noise - Street/Sidewalk
Descriptor
Loud Music/Party
Borough
MANHATTAN
Resolution Description
The Police Department responded to the complaint and took action to fix the condition.
Year
2022
Month
12
Overall Satisfaction
Strongly Agree
Illegal Parking
Unique Key: 52728461-00475830 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
52728461-00475830
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Illegal Parking
Descriptor
Blocked Hydrant
Borough
BROOKLYN
Resolution Description
The New York City Police Department responded to the complaint and their investigation determined that a violation of law occurred. Police issued a summons in response to the complaint. Thank you for attention to this matter. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention.
Year
2026
Month
2
Overall Satisfaction
Strongly Agree
Illegal Parking
Unique Key: 37799316-00573678 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
37799316-00573678
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Illegal Parking
Descriptor
Blocked Sidewalk
Borough
QUEENS
Resolution Description
The New York City Police Department responded to the complaint and their investigation determined that no criminal violation existed. The condition was corrected without the need to issue a summons or effect an arrest. If the problem persists, please contact 311 to create another complaint. If possible, provide contact information so responding officers may reach out to you for more details. If necessary, your complaint may be referred to your local precinct's special operations units (Quality of Life, etc.). Thank you for your attention to this matter. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention.
Year
2026
Month
9
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
DOF Property - Payment Issue
Unique Key: 29608455-00173020 • Agency: DOF • Agency Name: Department of Finance
Unique Key
29608455-00173020
Agency
DOF
Agency Name
Department of Finance
Complaint Type
DOF Property - Payment Issue
Descriptor
Property Refunds and Credits
Borough
QUEENS
Resolution Description
The Department of Finance resolved this issue.
Year
2024
Month
2
Overall Satisfaction
Strongly Agree
Illegal Dumping
Unique Key: 61532536-00367913 • Agency: DSNY • Agency Name: Department of Sanitation
Unique Key
61532536-00367913
Agency
DSNY
Agency Name
Department of Sanitation
Complaint Type
Illegal Dumping
Descriptor
Removal Request
Borough
BROOKLYN
Resolution Description
The Department of Sanitation cleaned the location.
Year
2025
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Illegal Parking
Unique Key: 47417587-00354629 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
47417587-00354629
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Illegal Parking
Descriptor
Blocked Sidewalk
Borough
BROOKLYN
Resolution Description
The Police Department responded to the complaint and determined that police action was not necessary.
Year
2025
Month
5
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
Sewer Maintenance
Unique Key: 76626957-00443445 • Agency: DEP • Agency Name: Department of Environmental Protection
Unique Key
76626957-00443445
Agency
DEP
Agency Name
Department of Environmental Protection
Complaint Type
Sewer Maintenance
Descriptor
Catch Basin Clogged
Borough
BROOKLYN
Resolution Description
The Department of Environmental Protection has investigated this complaint and found that debris was obstructing the catch basin.
Year
2025
Month
11
Overall Satisfaction
Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Damaged Tree
Unique Key: 87781905-00562036 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
87781905-00562036
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
Damaged Tree
Descriptor
Branch or Limb Has Fallen Down
Borough
QUEENS
Resolution Description
NYC Parks created a work order for the tree condition. Please note that addressing this work can take up to a year or more depending on the higher priority work identified during this period and resources available to address this work. NYC Parks work priority categories range from Category A through D, with A being the most critical and time-sensitive. We will complete all work in Category A first and address work in lower priority categories in accordance with available resources. For more information about the Tree Risk Management Program, visit the NYC Urban Forest page on the NYC Parks website at nyc.gov/parks/trees. Alternatively, you may choose complete the work yourself by hiring an independent contractor. The contractor must complete a Tree Work Permit application on the NYC Parks website at nyc.gov/parks/trees.
Year
2026
Month
8
Overall Satisfaction
Strongly Agree
Non-Emergency Police Matter
Unique Key: 50207046-00174700 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
50207046-00174700
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Non-Emergency Police Matter
Descriptor
Other (complaint details)
Borough
BROOKLYN
Resolution Description
This complaint does not fall under the Police Department's jurisdiction.
Year
2024
Month
3
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
Electric
Unique Key: 27469417-00103193 • Agency: HPD • Agency Name: Department of Housing Preservation and Development
Unique Key
27469417-00103193
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Complaint Type
Electric
Descriptor
No Lighting
Borough
STATEN ISLAND
Resolution Description
The Department of Housing Preservation and Development conducted or attempted to conduct an inspection. More information about inspection results can be found through HPD's website at www.nyc.gov/hpd by using HPDONLINE (enter your address on the home page) and entering your SR number under the complaint status option.
Year
2023
Month
6
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Noise - Residential
Unique Key: 59259071-00099835 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
59259071-00099835
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Noise - Residential
Descriptor
Loud Music/Party
Borough
MANHATTAN
Resolution Description
The Police Department responded to the complaint and with the information available observed no evidence of the violation at that time.
Year
2023
Month
6
Overall Satisfaction
Agree
Blocked Driveway
Unique Key: 77558696-00415802 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
77558696-00415802
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Blocked Driveway
Descriptor
Partial Access
Borough
QUEENS
Resolution Description
The Police Department responded and upon arrival those responsible for the condition were gone.
Year
2025
Month
9
Overall Satisfaction
Agree
DOF Property - Update Account
Unique Key: 12210811-00558303 • Agency: DOF • Agency Name: Department of Finance
Unique Key
12210811-00558303
Agency
DOF
Agency Name
Department of Finance
Complaint Type
DOF Property - Update Account
Descriptor
Billing Address Incorrect
Borough
MANHATTAN
Resolution Description
See notes.
Year
2026
Month
8
Overall Satisfaction
Strongly Agree
Missed Collection
Unique Key: 25179367-00537127 • Agency: DSNY • Agency Name: Department of Sanitation
Unique Key
25179367-00537127
Agency
DSNY
Agency Name
Department of Sanitation
Complaint Type
Missed Collection
Descriptor
Compost
Borough
BROOKLYN
Resolution Description
The Department of Sanitation collected the requested items.
Year
2026
Month
6
Overall Satisfaction
Strongly Agree
Sidewalk Condition
Unique Key: 27720302-00105124 • Agency: DOT • Agency Name: Department of Transportation
Unique Key
27720302-00105124
Agency
DOT
Agency Name
Department of Transportation
Complaint Type
Sidewalk Condition
Descriptor
Sidewalk Violation
Borough
BROOKLYN
Resolution Description
The Department of Transportation inspected the condition you reported. You can find additional information in the "Notes to Customer" field.
Year
2023
Month
6
Overall Satisfaction
Neutral
Illegal Parking
Unique Key: 39684813-00436565 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
39684813-00436565
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Illegal Parking
Descriptor
Blocked Sidewalk
Borough
BROOKLYN
Resolution Description
The Police Department responded to the complaint and determined that police action was not necessary.
Year
2025
Month
11
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
Sewer Maintenance
Unique Key: 47240164-00166108 • Agency: DEP • Agency Name: Department of Environmental Protection
Unique Key
47240164-00166108
Agency
DEP
Agency Name
Department of Environmental Protection
Complaint Type
Sewer Maintenance
Descriptor
Backup
Borough
QUEENS
Resolution Description
The Department of Environmental Protection has investigated this complaint. Surcharge conditions have been confirmed and attributed to grease. Work was performed to relieve the blockage.
Year
2024
Month
2
Overall Satisfaction
Agree
Appliance
Unique Key: 35713654-00466212 • Agency: HPD • Agency Name: Department of Housing Preservation and Development
Unique Key
35713654-00466212
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Complaint Type
Appliance
Descriptor
Electric/Gas Range
Borough
BRONX
Resolution Description
The Department of Housing Preservation and Development conducted or attempted to conduct an inspection. More information about inspection results can be found through HPD's website at www.nyc.gov/hpd by using HPDONLINE (enter your address on the home page) and entering your SR number under the complaint status option.
Year
2026
Month
1
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency corrected the issue, but they took too long to respond.
Heat/Hot Water
Unique Key: 37472513-00149174 • Agency: HPD • Agency Name: Department of Housing Preservation and Development
Unique Key
37472513-00149174
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Complaint Type
Heat/Hot Water
Descriptor
Apartment Only
Borough
BROOKLYN
Resolution Description
The Department of Housing Preservation and Development conducted or attempted to conduct an inspection. More information about inspection results can be found through HPD's website at www.nyc.gov/hpd by using HPDONLINE (enter your address on the home page) and entering your SR number under the complaint status option.
Year
2023
Month
12
Overall Satisfaction
Agree
Illegal Parking
Unique Key: 97909329-00193280 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
97909329-00193280
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Illegal Parking
Descriptor
Posted Parking Sign Violation
Borough
BROOKLYN
Resolution Description
The Police Department responded to the complaint and took action to fix the condition.
Year
2024
Month
4
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Flooring/Stairs
Unique Key: 92225936-00154900 • Agency: HPD • Agency Name: Department of Housing Preservation and Development
Unique Key
92225936-00154900
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Complaint Type
Flooring/Stairs
Descriptor
Floor
Borough
BRONX
Resolution Description
The Department of Housing Preservation and Development conducted or attempted to conduct an inspection. More information about inspection results can be found through HPD's website at www.nyc.gov/hpd by using HPDONLINE (enter your address on the home page) and entering your SR number under the complaint status option.
Year
2024
Month
1
Overall Satisfaction
Agree
Street Sign - Missing
Unique Key: 51377020-00476358 • Agency: DOT • Agency Name: Department of Transportation
Unique Key
51377020-00476358
Agency
DOT
Agency Name
Department of Transportation
Complaint Type
Street Sign - Missing
Descriptor
Stop
Borough
QUEENS
Resolution Description
The Department of Transportation has completed the request or corrected the condition.
Year
2026
Month
2
Overall Satisfaction
Strongly Agree
Noise - Residential
Unique Key: 38419767-00391355 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
38419767-00391355
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Noise - Residential
Descriptor
Loud Music/Party
Borough
MANHATTAN
Resolution Description
The Police Department responded to the complaint and took action to fix the condition.
Year
2025
Month
7
Overall Satisfaction
Agree
Illegal Use
Unique Key: 70032881-00501880 • Agency: DOB • Agency Name: Department of Buildings
Unique Key
70032881-00501880
Agency
DOB
Agency Name
Department of Buildings
Complaint Type
Illegal Use
Descriptor
Used as Hotel/Vacation Rental/Short Stay
Borough
MANHATTAN
Resolution Description
The Department of Buildings determined that the conditions described in this complaint were addressed under another service request number. Click on "Learn More" in the "Did You Know" section below for more information.
Year
2026
Month
3
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
Street Condition
Unique Key: 52656365-00225135 • Agency: DOT • Agency Name: Department of Transportation
Unique Key
52656365-00225135
Agency
DOT
Agency Name
Department of Transportation
Complaint Type
Street Condition
Descriptor
Defective Hardware
Borough
MANHATTAN
Resolution Description
The Department of Transportation inspected the condition and issued a Corrective Action Repair (CAR) to the contractor or utility company. The responsible party has a maximum of 30 days to correct the condition. If the condition still exists, a summons will be issued. In some cases, the Department of Transportation will make the repairs and charge the responsible party for the costs.
Year
2024
Month
7
Overall Satisfaction
Agree
Maintenance or Facility
Unique Key: 36414700-00070923 • Agency: DPR • Agency Name: Department of Parks and Recreation
Unique Key
36414700-00070923
Agency
DPR
Agency Name
Department of Parks and Recreation
Complaint Type
Maintenance or Facility
Descriptor
Rodent Sighting
Borough
MANHATTAN
Resolution Description
NYC Parks has completed the requested work order and corrected the problem.
Year
2023
Month
3
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
Blocked Driveway
Unique Key: 87420009-00534789 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
87420009-00534789
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Blocked Driveway
Descriptor
Partial Access
Borough
BROOKLYN
Resolution Description
The New York City Police Department responded to the complaint and their investigation determined that a violation of law occurred. Police issued a summons in response to the complaint. Thank you for attention to this matter. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention.
Year
2026
Month
6
Overall Satisfaction
Strongly Agree
Illegal Parking
Unique Key: 63673658-00315735 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
63673658-00315735
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Illegal Parking
Descriptor
Blocked Sidewalk
Borough
BROOKLYN
Resolution Description
The Police Department responded to the complaint and determined that police action was not necessary.
Year
2025
Month
2
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
Unsanitary Pigeon Condition
Unique Key: 64166813-00236350 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
64166813-00236350
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Unsanitary Pigeon Condition
Descriptor
Pigeon Waste
Borough
MANHATTAN
Resolution Description
This service request was closed because the Department of Health and Mental Hygiene received an earlier complaint about the same location. You can find inspection results for this address by going to the online Rat Portal at www.nyc.gov/rats.
Year
2024
Month
8
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Food Poisoning
Unique Key: 42303694-00134004 • Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene
Unique Key
42303694-00134004
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Complaint Type
Food Poisoning
Descriptor
1 or 2
Borough
MANHATTAN
Resolution Description
The Department of Health and Mental Hygiene has determined that the reported incident is isolated. The establishment will be inspected according to its normal schedule for sanitary inspections.
Year
2023
Month
11
Overall Satisfaction
Strongly Agree
Noise - Residential
Unique Key: 55312584-00143780 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
55312584-00143780
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Noise - Residential
Descriptor
Banging/Pounding
Borough
BROOKLYN
Resolution Description
The Police Department responded to the complaint and took action to fix the condition.
Year
2023
Month
12
Overall Satisfaction
Strongly Agree
Noise - Street/Sidewalk
Unique Key: 16180246-00328772 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
16180246-00328772
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Noise - Street/Sidewalk
Descriptor
Loud Music/Party
Borough
QUEENS
Resolution Description
The Police Department responded to the complaint and took action to fix the condition.
Year
2025
Month
3
Overall Satisfaction
Strongly Agree
Consumer Complaint
Unique Key: 62396159-00439403 • Agency: DCWP • Agency Name: Department of Consumer and Worker Protection
Unique Key
62396159-00439403
Agency
DCWP
Agency Name
Department of Consumer and Worker Protection
Complaint Type
Consumer Complaint
Descriptor
Street Fair Vendor
Borough
BROOKLYN
Resolution Description
The Department of Consumer and Worker Protection (DCWP) Enforcement Division inspected the business.To get inspection results, visit nyc.gov/dcwp. If you have any questions, call DCWP Consumer Services at (212) 487-4110. You must provide your NYC311 Service Request number.
Year
2025
Month
11
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Status updates were unhelpful, inaccurate, incomplete, and/or confusing.
Unsanitary Condition
Unique Key: 43417134-00243903 • Agency: HPD • Agency Name: Department of Housing Preservation and Development
Unique Key
43417134-00243903
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Complaint Type
Unsanitary Condition
Descriptor
Pests
Borough
MANHATTAN
Resolution Description
The Department of Housing Preservation and Development conducted or attempted to conduct an inspection. More information about inspection results can be found through HPD's website at www.nyc.gov/hpd by using HPDONLINE (enter your address on the home page) and entering your SR number under the complaint status option.
Year
2024
Month
8
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Water Maintenance
Unique Key: 14244281-00312559 • Agency: DEP • Agency Name: Department of Environmental Protection
Unique Key
14244281-00312559
Agency
DEP
Agency Name
Department of Environmental Protection
Complaint Type
Water Maintenance
Descriptor
Leak
Borough
BROOKLYN
Resolution Description
The Department of Environmental Protection determined that this complaint is a duplicate of a previously filed complaint. The original complaint is being addressed.
Year
2025
Month
2
Overall Satisfaction
Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Missed Collection
Unique Key: 48131060-00143956 • Agency: DSNY • Agency Name: Department of Sanitation
Unique Key
48131060-00143956
Agency
DSNY
Agency Name
Department of Sanitation
Complaint Type
Missed Collection
Descriptor
Trash
Borough
BROOKLYN
Resolution Description
The Department of Sanitation collected the requested items.
Year
2023
Month
12
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Water Maintenance
Unique Key: 77182192-00258019 • Agency: DEP • Agency Name: Department of Environmental Protection
Unique Key
77182192-00258019
Agency
DEP
Agency Name
Department of Environmental Protection
Complaint Type
Water Maintenance
Descriptor
No Water
Borough
BROOKLYN
Resolution Description
The Department of Environmental Protection investigated this complaint and determined it is an inside condition within the complainant's property.
Year
2024
Month
10
Overall Satisfaction
Strongly Agree
Appliance
Unique Key: 92131609-00440017 • Agency: HPD • Agency Name: Department of Housing Preservation and Development
Unique Key
92131609-00440017
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Complaint Type
Appliance
Descriptor
Electric/Gas Range
Borough
BRONX
Resolution Description
The Department of Housing Preservation and Development contacted an occupant of the apartment or building and verified that the complaint was addressed. The complaint has been closed.
Year
2025
Month
11
Overall Satisfaction
Agree
Illegal Parking
Unique Key: 27132783-00284812 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
27132783-00284812
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Illegal Parking
Descriptor
Posted Parking Sign Violation
Borough
BROOKLYN
Resolution Description
The Police Department responded to the complaint and determined that police action was not necessary.
Year
2024
Month
12
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Illegal Parking
Unique Key: 81239596-00531601 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
81239596-00531601
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Illegal Parking
Descriptor
Blocked Sidewalk
Borough
BROOKLYN
Resolution Description
The New York City Police Department responded to the complaint and their investigation determined that police action was not necessary. If the problem persists, please contact 311 to create another complaint. If possible, provide contact information so responding officers may reach out to you for more details. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention.
Year
2026
Month
5
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
Other
Heat/Hot Water
Unique Key: 32469649-00286717 • Agency: HPD • Agency Name: Department of Housing Preservation and Development
Unique Key
32469649-00286717
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Complaint Type
Heat/Hot Water
Descriptor
Entire Building
Borough
MANHATTAN
Resolution Description
The Department of Housing Preservation and Development conducted or attempted to conduct an inspection. More information about inspection results can be found through HPD's website at www.nyc.gov/hpd by using HPDONLINE (enter your address on the home page) and entering your SR number under the complaint status option.
Year
2024
Month
12
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Dirty Condition
Unique Key: 56857810-00495969 • Agency: DSNY • Agency Name: Department of Sanitation
Unique Key
56857810-00495969
Agency
DSNY
Agency Name
Department of Sanitation
Complaint Type
Dirty Condition
Descriptor
Trash
Borough
STATEN ISLAND
Resolution Description
The Department of Sanitation found an open service request already exists for the same location.
Year
2026
Month
3
Overall Satisfaction
Agree
Abandoned Vehicle
Unique Key: 24380991-00261666 • Agency: DSNY • Agency Name: Department of Sanitation
Unique Key
24380991-00261666
Agency
DSNY
Agency Name
Department of Sanitation
Complaint Type
Abandoned Vehicle
Descriptor
Without License Plate
Borough
MANHATTAN
Resolution Description
The Department of Sanitation (DSNY) couldn't find the condition. Please file a new Service Request with more details about the location.
Year
2024
Month
10
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
Noise - Residential
Unique Key: 23237082-00269001 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
23237082-00269001
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Noise - Residential
Descriptor
Banging/Pounding
Borough
BRONX
Resolution Description
The Police Department responded to the complaint and with the information available observed no evidence of the violation at that time.
Year
2024
Month
10
Overall Satisfaction
Disagree
Dissatisfaction Reason
Status updates were unhelpful, inaccurate, incomplete, and/or confusing.
Illegal Parking
Unique Key: 21878479-00095588 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
21878479-00095588
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Illegal Parking
Descriptor
Blocked Sidewalk
Borough
BRONX
Resolution Description
The Police Department issued a summons in response to the complaint.
Year
2023
Month
5
Overall Satisfaction
Strongly Agree
Plumbing
Unique Key: 50622795-00141350 • Agency: HPD • Agency Name: Department of Housing Preservation and Development
Unique Key
50622795-00141350
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Complaint Type
Plumbing
Descriptor
Water Supply
Borough
BRONX
Resolution Description
The Department of Housing Preservation and Development conducted or attempted to conduct an inspection. More information about inspection results can be found through HPD's website at www.nyc.gov/hpd by using HPDONLINE (enter your address on the home page) and entering your SR number under the complaint status option.
Year
2023
Month
11
Overall Satisfaction
Strongly Agree
Noise - Commercial
Unique Key: 70608589-00027902 • Agency: NYPD • Agency Name: New York City Police Department
Unique Key
70608589-00027902
Agency
NYPD
Agency Name
New York City Police Department
Complaint Type
Noise - Commercial
Descriptor
Loud Music/Party
Borough
MANHATTAN
Resolution Description
The Police Department responded to the complaint and with the information available observed no evidence of the violation at that time.
Year
2022
Month
12
Overall Satisfaction
Strongly Disagree
Dissatisfaction Reason
The Agency did not correct the issue.
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