FY2020 MMR Agency Services and Goals

Goals and services for agencies as defined by the Mayor's Management Report (MMR)

City Government Mayor's Office of Operations (OPS) Dataset 88m5-5vz3 5 fields
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DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Service Name: Manage energy use by City agencies.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Service Name
Manage energy use by City agencies.
Goal
5c
Goal Description
Increase the City's renewable energy capacity.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Service Name: Manage the City’s fleet and fuel resources.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Service Name
Manage the City’s fleet and fuel resources.
Goal
6a
Goal Description
Reduce fuel use and emissions.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Service Name: Manage the City’s fleet and fuel resources.
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Service Name
Manage the City’s fleet and fuel resources.
Goal
6b
Goal Description
Optimize fleet resources to meet agency needs.
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Service Name: Agency-wide Management
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Service Name
Agency-wide Management
Goal
7a
Goal Description
agencywide indicators
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Agency: DCAS • Agency Name: DEPARTMENT OF CITYWIDE ADMIN SERVICE • Service Name: Customer Service
Agency
DCAS
Agency Name
DEPARTMENT OF CITYWIDE ADMIN SERVICE
Service Name
Customer Service
Goal
8a
Goal Description
Customer Service Indicators
DEPARTMENT OF CULTURAL AFFAIRS
Agency: DCLA • Agency Name: DEPARTMENT OF CULTURAL AFFAIRS • Goal: 1a
Agency
DCLA
Agency Name
DEPARTMENT OF CULTURAL AFFAIRS
Service Name
Provide financial support to the City’s non-profit arts and cultural sector for operations, programs and activities.
Goal
1a
Goal Description
Process grant payments promptly.
DEPARTMENT OF CULTURAL AFFAIRS
Agency: DCLA • Agency Name: DEPARTMENT OF CULTURAL AFFAIRS • Goal: 1b
Agency
DCLA
Agency Name
DEPARTMENT OF CULTURAL AFFAIRS
Service Name
Provide financial support to the City’s non-profit arts and cultural sector for operations, programs and activities.
Goal
1b
Goal Description
Strengthen the infrastructure of cultural facilities by funding capital improvements.
DEPARTMENT OF CULTURAL AFFAIRS
Agency: DCLA • Agency Name: DEPARTMENT OF CULTURAL AFFAIRS • Goal: 1c
Agency
DCLA
Agency Name
DEPARTMENT OF CULTURAL AFFAIRS
Service Name
Provide financial support to the City’s non-profit arts and cultural sector for operations, programs and activities.
Goal
1c
Goal Description
Expand resources for arts programs and public schools by increasing the supply and use of donated materials.
DEPARTMENT OF CULTURAL AFFAIRS
Agency: DCLA • Agency Name: DEPARTMENT OF CULTURAL AFFAIRS • Service Name: Promote public appreciation of non-profit arts and culture.
Agency
DCLA
Agency Name
DEPARTMENT OF CULTURAL AFFAIRS
Service Name
Promote public appreciation of non-profit arts and culture.
Goal
2a
Goal Description
Increase public awareness of the cultural programming offered throughout the five boroughs.
DEPARTMENT OF CULTURAL AFFAIRS
Agency: DCLA • Agency Name: DEPARTMENT OF CULTURAL AFFAIRS • Service Name: Customer Service
Agency
DCLA
Agency Name
DEPARTMENT OF CULTURAL AFFAIRS
Service Name
Customer Service
Goal
3a
Goal Description
Customer service indicators
DEPARTMENT OF CITY PLANNING
Agency: DCP • Agency Name: DEPARTMENT OF CITY PLANNING • Goal: 1a
Agency
DCP
Agency Name
DEPARTMENT OF CITY PLANNING
Service Name
Shape the use and development of land in the City’s neighborhoods, business districts and waterfront through participatory planning and zoning changes.
Goal
1a
Goal Description
Advance land use projects and proposals for public review that promote housing and affordability, economic development, sustainability and neighborhood quality of life.
DEPARTMENT OF CITY PLANNING
Agency: DCP • Agency Name: DEPARTMENT OF CITY PLANNING • Goal: 2a
Agency
DCP
Agency Name
DEPARTMENT OF CITY PLANNING
Service Name
Prepare information and policy analysis for the public, other government agencies and elected officials.
Goal
2a
Goal Description
Provide quality technical and strategic planning expertise to the public, other City agencies and elected officials to support decision making.
DEPARTMENT OF CITY PLANNING
Agency: DCP • Agency Name: DEPARTMENT OF CITY PLANNING • Goal: 3a
Agency
DCP
Agency Name
DEPARTMENT OF CITY PLANNING
Service Name
Manage land use and environmental review processes to facilitate public and private development citywide.
Goal
3a
Goal Description
Conduct timely and thorough review of land use and environmental review projects subject to City Planning Commission review to ensure project submissions are technically complete and adhere to all applicable requirements and procedures.
DEPARTMENT OF CITY PLANNING
Agency: DCP • Agency Name: DEPARTMENT OF CITY PLANNING • Service Name: Customer Service
Agency
DCP
Agency Name
DEPARTMENT OF CITY PLANNING
Service Name
Customer Service
Goal
4a
Goal Description
Customer service indicators
DEPARTMENT OF DESIGN & CONSTRUCTION
Agency: DDC • Agency Name: DEPARTMENT OF DESIGN & CONSTRUCTION • Service Name: Design and build quality public buildings and infrastructure.
Agency
DDC
Agency Name
DEPARTMENT OF DESIGN & CONSTRUCTION
Service Name
Design and build quality public buildings and infrastructure.
Goal
1a
Goal Description
Complete projects on time and within budget.
DEPARTMENT OF DESIGN & CONSTRUCTION
Agency: DDC • Agency Name: DEPARTMENT OF DESIGN & CONSTRUCTION • Service Name: Customer Service
Agency
DDC
Agency Name
DEPARTMENT OF DESIGN & CONSTRUCTION
Service Name
Customer Service
Goal
1b
Goal Description
Meet quality assurance and site safety standards for all active projects.
DEPARTMENT OF DESIGN & CONSTRUCTION
Agency: DDC • Agency Name: DEPARTMENT OF DESIGN & CONSTRUCTION • Service Name: Design and build quality public buildings and infrastructure.
Agency
DDC
Agency Name
DEPARTMENT OF DESIGN & CONSTRUCTION
Service Name
Design and build quality public buildings and infrastructure.
Goal
1c
Goal Description
Improve customer satisfaction ratings.
DEPARTMENT OF DESIGN & CONSTRUCTION
Agency: DDC • Agency Name: DEPARTMENT OF DESIGN & CONSTRUCTION • Service Name: Customer Service
Agency
DDC
Agency Name
DEPARTMENT OF DESIGN & CONSTRUCTION
Service Name
Customer Service
Goal
2a
Goal Description
Customer service indicators
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Goal: 1a
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service Name
Ensure the sufficiency, quality and security of the City’s drinking water supply.
Goal
1a
Goal Description
Comply with all federal and State drinking water quality standards.
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Goal: 1b
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service Name
Ensure the sufficiency, quality and security of the City’s drinking water supply.
Goal
1b
Goal Description
Assure the integrity of the drinking water supply and distribution systems.
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Service Name: Maintain the City’s water delivery and sewer collection systems.
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service Name
Maintain the City’s water delivery and sewer collection systems.
Goal
2a
Goal Description
Resolve emergencies and perform preventive maintenance and required repairs to the water distribution and wastewater collection systems in a timely manner.
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Goal: 3a
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service Name
Treat wastewater and sewage to protect water quality in the receiving waters surrounding the City.
Goal
3a
Goal Description
Maintain high levels of compliance with federal and State treatment standards for wastewater and sewage entering receiving waters.
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Service Name: Bill and collect revenue for water and sewer usage.
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service Name
Bill and collect revenue for water and sewer usage.
Goal
4a
Goal Description
Ensure that customer billing is accurate, transparent and fair.
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Service Name: Bill and collect revenue for water and sewer usage.
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service Name
Bill and collect revenue for water and sewer usage.
Goal
4b
Goal Description
Meet revenue targets established by the NYC Water Board.
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Goal: 5a
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service Name
Enforce City laws relating to air pollution, noise pollution and hazardous materials.
Goal
5a
Goal Description
Investigate complaints in a timely manner.
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Service Name: Agency-wide Management
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service Name
Agency-wide Management
Goal
6a
Goal Description
Agency-wide management indicators
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Service Name: Customer Service
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service Name
Customer Service
Goal
7a
Goal Description
Customer service indicators
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Service Name: Customer Service
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service Name
Customer Service
Goal
7b
Goal Description
Service Level Agreement Indicators
DEPARTMENT FOR THE AGING
Agency: DFTA • Agency Name: DEPARTMENT FOR THE AGING • Service Name: Provide nutrition opportunities to older New Yorkers.
Agency
DFTA
Agency Name
DEPARTMENT FOR THE AGING
Service Name
Provide nutrition opportunities to older New Yorkers.
Goal
1a
Goal Description
Increase utilization of senior centers.
DEPARTMENT FOR THE AGING
Agency: DFTA • Agency Name: DEPARTMENT FOR THE AGING • Service Name: Provide supportive services for seniors.
Agency
DFTA
Agency Name
DEPARTMENT FOR THE AGING
Service Name
Provide supportive services for seniors.
Goal
2a
Goal Description
Increase supportive services to caregivers.
DEPARTMENT FOR THE AGING
Agency: DFTA • Agency Name: DEPARTMENT FOR THE AGING • Service Name: Provide supportive services for seniors.
Agency
DFTA
Agency Name
DEPARTMENT FOR THE AGING
Service Name
Provide supportive services for seniors.
Goal
2b
Goal Description
Increase supportive services to the homebound.
DEPARTMENT FOR THE AGING
Agency: DFTA • Agency Name: DEPARTMENT FOR THE AGING • Service Name: Customer Service
Agency
DFTA
Agency Name
DEPARTMENT FOR THE AGING
Service Name
Customer Service
Goal
3a
Goal Description
Customer Service Indicators
DEPARTMENT FOR THE AGING
Agency: DFTA • Agency Name: DEPARTMENT FOR THE AGING • Service Name: Customer Service
Agency
DFTA
Agency Name
DEPARTMENT FOR THE AGING
Service Name
Customer Service
Goal
3b
Goal Description
Customer Service SLA
DEPARTMENT OF HOMELESS SERVICES
Agency: DHS • Agency Name: DEPARTMENT OF HOMELESS SERVICES • Service Name: Provide temporary emergency housing to homeless individuals and families.
Agency
DHS
Agency Name
DEPARTMENT OF HOMELESS SERVICES
Service Name
Provide temporary emergency housing to homeless individuals and families.
Goal
1a
Goal Description
Ensure that individuals and families have access to emergency shelter and are connected to appropriate mainstream resources.
DEPARTMENT OF HOMELESS SERVICES
Agency: DHS • Agency Name: DEPARTMENT OF HOMELESS SERVICES • Service Name: Provide temporary emergency housing to homeless individuals and families.
Agency
DHS
Agency Name
DEPARTMENT OF HOMELESS SERVICES
Service Name
Provide temporary emergency housing to homeless individuals and families.
Goal
1b
Goal Description
Ensure that all temporary shelters for homeless individuals and families are clean, safe and well-run.
DEPARTMENT OF HOMELESS SERVICES
Agency: DHS • Agency Name: DEPARTMENT OF HOMELESS SERVICES • Goal: 2a
Agency
DHS
Agency Name
DEPARTMENT OF HOMELESS SERVICES
Service Name
Coordinate and/or provide support services to help individuals and families who are homeless to exit shelter as quickly as possible.
Goal
2a
Goal Description
Facilitate exits and minimize clients’ length of stay in shelters.
DEPARTMENT OF HOMELESS SERVICES
Agency: DHS • Agency Name: DEPARTMENT OF HOMELESS SERVICES • Goal: 2b
Agency
DHS
Agency Name
DEPARTMENT OF HOMELESS SERVICES
Service Name
Coordinate and/or provide support services to help individuals and families who are homeless to exit shelter as quickly as possible.
Goal
2b
Goal Description
Minimize re-entries into the shelter services system.
DEPARTMENT OF HOMELESS SERVICES
Agency: DHS • Agency Name: DEPARTMENT OF HOMELESS SERVICES • Goal: 3a
Agency
DHS
Agency Name
DEPARTMENT OF HOMELESS SERVICES
Service Name
Help chronically unsheltered homeless individuals find stable, safe living situations.
Goal
3a
Goal Description
Reduce the number of unsheltered homeless individuals.
DEPARTMENT OF HOMELESS SERVICES
Agency: DHS • Agency Name: DEPARTMENT OF HOMELESS SERVICES • Service Name: Agency-wide Management
Agency
DHS
Agency Name
DEPARTMENT OF HOMELESS SERVICES
Service Name
Agency-wide Management
Goal
4a
Goal Description
agency-wide indicators
DEPARTMENT OF HOMELESS SERVICES
Agency: DHS • Agency Name: DEPARTMENT OF HOMELESS SERVICES • Service Name: Customer Service
Agency
DHS
Agency Name
DEPARTMENT OF HOMELESS SERVICES
Service Name
Customer Service
Goal
5a
Goal Description
Customer Service Indicators
DEPARTMENT OF BUILDINGS
Agency: DOB • Agency Name: DEPARTMENT OF BUILDINGS • Service Name: Facilitate safe and compliant development.
Agency
DOB
Agency Name
DEPARTMENT OF BUILDINGS
Service Name
Facilitate safe and compliant development.
Goal
1a
Goal Description
Improve processing efficiency.
DEPARTMENT OF BUILDINGS
Agency: DOB • Agency Name: DEPARTMENT OF BUILDINGS • Service Name: Facilitate safe and compliant development.
Agency
DOB
Agency Name
DEPARTMENT OF BUILDINGS
Service Name
Facilitate safe and compliant development.
Goal
1b
Goal Description
Promptly review initial construction plans.
DEPARTMENT OF BUILDINGS
Agency: DOB • Agency Name: DEPARTMENT OF BUILDINGS • Service Name: Facilitate safe and compliant development.
Agency
DOB
Agency Name
DEPARTMENT OF BUILDINGS
Service Name
Facilitate safe and compliant development.
Goal
1c
Goal Description
Promptly schedule development inspections.
DEPARTMENT OF BUILDINGS
Agency: DOB • Agency Name: DEPARTMENT OF BUILDINGS • Goal: 2a
Agency
DOB
Agency Name
DEPARTMENT OF BUILDINGS
Service Name
Ensure the safe and lawful use of buildings and properties by enforcing the Building Code and the Zoning Resolution.
Goal
2a
Goal Description
Promptly address complaints.
DEPARTMENT OF BUILDINGS
Agency: DOB • Agency Name: DEPARTMENT OF BUILDINGS • Goal: 2b
Agency
DOB
Agency Name
DEPARTMENT OF BUILDINGS
Service Name
Ensure the safe and lawful use of buildings and properties by enforcing the Building Code and the Zoning Resolution.
Goal
2b
Goal Description
Rigorously enforce building and zoning laws.
DEPARTMENT OF BUILDINGS
Agency: DOB • Agency Name: DEPARTMENT OF BUILDINGS • Goal: 2c
Agency
DOB
Agency Name
DEPARTMENT OF BUILDINGS
Service Name
Ensure the safe and lawful use of buildings and properties by enforcing the Building Code and the Zoning Resolution.
Goal
2c
Goal Description
Prevent construction-related fatalities and injuries.
DEPARTMENT OF BUILDINGS
Agency: DOB • Agency Name: DEPARTMENT OF BUILDINGS • Service Name: Agency-wide Management
Agency
DOB
Agency Name
DEPARTMENT OF BUILDINGS
Service Name
Agency-wide Management
Goal
3a
Goal Description
Agency-wide management indicators
DEPARTMENT OF BUILDINGS
Agency: DOB • Agency Name: DEPARTMENT OF BUILDINGS • Service Name: Customer Service
Agency
DOB
Agency Name
DEPARTMENT OF BUILDINGS
Service Name
Customer Service
Goal
4a
Goal Description
Customer service indicators
DEPARTMENT OF BUILDINGS
Agency: DOB • Agency Name: DEPARTMENT OF BUILDINGS • Service Name: Customer Service
Agency
DOB
Agency Name
DEPARTMENT OF BUILDINGS
Service Name
Customer Service
Goal
4b
Goal Description
Service Level Agreement Indicators
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Service Name: Provide a safe and secure environment for inmates, staff and host communities.
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service Name
Provide a safe and secure environment for inmates, staff and host communities.
Goal
1a
Goal Description
Ensure the security and safety of inmates in DOC custody.