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FY2020 MMR Agency Services and Goals
Goals and services for agencies as defined by the Mayor's Management Report (MMR)
City Government
Mayor's Office of Operations (OPS)
Dataset 88m5-5vz3
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Dataset fields
Agency
Agency Name
Service Name
Goal
Goal Description
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DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Service Name: Provide a safe and secure environment for inmates, staff and host communities.
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service Name
Provide a safe and secure environment for inmates, staff and host communities.
Goal
1b
Goal Description
Ensure that use of force is authorized and appropriate.
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Service Name: Provide a safe and secure environment for inmates, staff and host communities.
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service Name
Provide a safe and secure environment for inmates, staff and host communities.
Goal
1c
Goal Description
Provide inmates with timely access to health services.
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Service Name: Provide a safe and secure environment for inmates, staff and host communities.
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service Name
Provide a safe and secure environment for inmates, staff and host communities.
Goal
1d
Goal Description
Maximize bed capacity and address cell maintenance and repairs in a timely manner.
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Service Name: Provide a safe and secure environment for inmates, staff and host communities.
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service Name
Provide a safe and secure environment for inmates, staff and host communities.
Goal
1e
Goal Description
Ensure timely transport of inmates to courts throughout the City.
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Goal: 2a
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service Name
Prepare inmates for return to their neighborhoods as civil and contributing members.
Goal
2a
Goal Description
Prepare as many inmates as possible for release.
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Goal: 2b
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service Name
Prepare inmates for return to their neighborhoods as civil and contributing members.
Goal
2b
Goal Description
Reduce idleness by increasing inmate participation in mandated and other programs, service and activities.
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Service Name: Provide correction-related services and information to the public.
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service Name
Provide correction-related services and information to the public.
Goal
3a
Goal Description
Provide timely notifications to crime victims.
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Service Name: Agency-wide Management
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service Name
Agency-wide Management
Goal
4a
Goal Description
agency-wide indicators
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Service Name: Customer Service
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service Name
Customer Service
Goal
5a
Goal Description
Customer Service Indicators
DEPARTMENT OF EDUCATION
Agency: DOE • Agency Name: DEPARTMENT OF EDUCATION • Service Name: Educate New York City’s children.
Agency
DOE
Agency Name
DEPARTMENT OF EDUCATION
Service Name
Educate New York City’s children.
Goal
1a
Goal Description
Improve academic achievement.
DEPARTMENT OF EDUCATION
Agency: DOE • Agency Name: DEPARTMENT OF EDUCATION • Service Name: Educate New York City’s children.
Agency
DOE
Agency Name
DEPARTMENT OF EDUCATION
Service Name
Educate New York City’s children.
Goal
1b
Goal Description
Promote parental involvement in education.
DEPARTMENT OF EDUCATION
Agency: DOE • Agency Name: DEPARTMENT OF EDUCATION • Service Name: Support children with special needs.
Agency
DOE
Agency Name
DEPARTMENT OF EDUCATION
Service Name
Support children with special needs.
Goal
2a
Goal Description
Improve the ability of English Language Learners to learn English and improve academic progress.
DEPARTMENT OF EDUCATION
Agency: DOE • Agency Name: DEPARTMENT OF EDUCATION • Service Name: Support children with special needs.
Agency
DOE
Agency Name
DEPARTMENT OF EDUCATION
Service Name
Support children with special needs.
Goal
2b
Goal Description
Improve the ability of students with disabilities to progress academically and socially.
DEPARTMENT OF EDUCATION
Agency: DOE • Agency Name: DEPARTMENT OF EDUCATION • Service Name: Prepare children to become productive, engaged adults.
Agency
DOE
Agency Name
DEPARTMENT OF EDUCATION
Service Name
Prepare children to become productive, engaged adults.
Goal
3a
Goal Description
Increase the percentage of high school graduates enrolling in post-secondary education or training.
DEPARTMENT OF EDUCATION
Agency: DOE • Agency Name: DEPARTMENT OF EDUCATION • Service Name: Prepare children to become productive, engaged adults.
Agency
DOE
Agency Name
DEPARTMENT OF EDUCATION
Service Name
Prepare children to become productive, engaged adults.
Goal
3b
Goal Description
Increase the percentage of elementary, middle and high school students taking coursework that prepares them for future success.
DEPARTMENT OF EDUCATION
Agency: DOE • Agency Name: DEPARTMENT OF EDUCATION • Service Name: EarlyLearn NYC
Agency
DOE
Agency Name
DEPARTMENT OF EDUCATION
Service Name
EarlyLearn NYC
Goal
4a
Goal Description
Ensure access to quality early child care services in communities of need and achieve maximum capacity
DEPARTMENT OF EDUCATION
Agency: DOE • Agency Name: DEPARTMENT OF EDUCATION • Service Name: Maintain and enhance the City’s educational facilities.
Agency
DOE
Agency Name
DEPARTMENT OF EDUCATION
Service Name
Maintain and enhance the City’s educational facilities.
Goal
5a
Goal Description
Work with SCA to design, construct, modernize and repair durable, functional and attractive educational facilities, on schedule and within budget.
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT
Agency: SCA • Agency Name: DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT • Service Name: Agency-wide Management
Agency
SCA
Agency Name
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT
Service Name
Agency-wide Management
Goal
6a
Goal Description
agency-wide indicators
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT
Agency: SCA • Agency Name: DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT • Goal: 7a
Agency
SCA
Agency Name
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT
Service Name
Design and construct new schools, additions and capital
improvement projects authorized by the Department of
Education’s Five-Year Capital Plan.
Goal
7a
Goal Description
Produce the number of new school seats authorized by the Department of Education.
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT
Agency: SCA • Agency Name: DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT • Goal: 7b
Agency
SCA
Agency Name
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT
Service Name
Design and construct new schools, additions and capital
improvement projects authorized by the Department of
Education’s Five-Year Capital Plan.
Goal
7b
Goal Description
Improve cost efficiencies in construction.
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT
Agency: SCA • Agency Name: DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT • Goal: 7c
Agency
SCA
Agency Name
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT
Service Name
Design and construct new schools, additions and capital
improvement projects authorized by the Department of
Education’s Five-Year Capital Plan.
Goal
7c
Goal Description
Increase the number of capital improvement projects completed on schedule and within budget.
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT
Agency: SCA • Agency Name: DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT • Goal: 7d
Agency
SCA
Agency Name
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT
Service Name
Design and construct new schools, additions and capital
improvement projects authorized by the Department of
Education’s Five-Year Capital Plan.
Goal
7d
Goal Description
Maximize project safety and quality.
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT
Agency: SCA • Agency Name: DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT • Service Name: Customer Service
Agency
SCA
Agency Name
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORIT
Service Name
Customer Service
Goal
8a
Goal Description
Customer Service Indicators
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service Name: Bill and collect property and other taxes.
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service Name
Bill and collect property and other taxes.
Goal
1a
Goal Description
Increase the proportion of individuals and businesses that are in compliance with tax and revenue laws.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service Name: Bill and collect property and other taxes.
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service Name
Bill and collect property and other taxes.
Goal
1b
Goal Description
Promptly review requests for refunds.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service Name: Bill, adjudicate and collect on parking tickets.
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service Name
Bill, adjudicate and collect on parking tickets.
Goal
2a
Goal Description
Increase the proportion of parking tickets that are resolved.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service Name: Bill, adjudicate and collect on parking tickets.
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service Name
Bill, adjudicate and collect on parking tickets.
Goal
2b
Goal Description
Assure that all respondents are offered convenient options for paying and challenging tickets.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service Name: Administer rent and property owner exemption programs
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service Name
Administer rent and property owner exemption programs
Goal
3a
Goal Description
Promptly review applications for exemption programs.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service Name: Help NYC taxpayers resolve tax issues
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service Name
Help NYC taxpayers resolve tax issues
Goal
4a
Goal Description
Through the Office of the Taxpayer Advocate, promptly address inquiries and resolve cases
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service Name: Record property-related documents
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service Name
Record property-related documents
Goal
5a
Goal Description
Increase the percentage of online property recording transactions
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service Name: Serve and execute legal processes and mandates
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service Name
Serve and execute legal processes and mandates
Goal
6a
Goal Description
Increase the proportion of judgments, orders and warrants that are successfully served/executed.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service Name: Agency-wide Management
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service Name
Agency-wide Management
Goal
7a
Goal Description
Agency-wide management indicators
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service Name: Customer Service
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service Name
Customer Service
Goal
8a
Goal Description
Customer service indicators
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Service Name: Detect and control infectious diseases.
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service Name
Detect and control infectious diseases.
Goal
1a
Goal Description
Reduce new cases of HIV and other sexually transmitted infections.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Service Name: Detect and control infectious diseases.
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service Name
Detect and control infectious diseases.
Goal
1b
Goal Description
Prevent the spread of other infectious diseases.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Goal: 2a
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service Name
Prevent chronic disease by promoting healthy behaviors and preventive health care.
Goal
2a
Goal Description
Reduce tobacco use and promote physical activity and healthy eating.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Goal: 2b
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service Name
Prevent chronic disease by promoting healthy behaviors and preventive health care.
Goal
2b
Goal Description
Improve preventive health care.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Service Name: Promote a safe environment.
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service Name
Promote a safe environment.
Goal
3a
Goal Description
Reduce hazards to children in homes and child care programs.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Service Name: Promote a safe environment.
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service Name
Promote a safe environment.
Goal
3b
Goal Description
Reduce the threat of foodborne illness.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Service Name: Promote a safe environment.
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service Name
Promote a safe environment.
Goal
3c
Goal Description
Reduce animal-related risks to human health.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Goal: 4a
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service Name
Prevent and address mental Illness, developmental disabilities, and substance abuse.
Goal
4a
Goal Description
Reduce the adverse health consequences of substance abuse.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Goal: 4b
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service Name
Prevent and address mental Illness, developmental disabilities, and substance abuse.
Goal
4b
Goal Description
Facilitate access to services for New Yorkers with or at-risk of developing mental illnesses or developmental disabilities.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Service Name: Provide high quality and timely services to the public.
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service Name
Provide high quality and timely services to the public.
Goal
5a
Goal Description
Provide birth and death certificates to the public quick and efficiently.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Service Name: Agency-wide Management
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service Name
Agency-wide Management
Goal
6a
Goal Description
agency-wide indicators
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Service Name: Customer Service
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service Name
Customer Service
Goal
7a
Goal Description
Customer Service Indicators
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Service Name: Customer Service
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service Name
Customer Service
Goal
7b
Goal Description
Customer Service SLA
DEPARTMENT OF INVESTIGATION
Agency: DOI • Agency Name: DEPARTMENT OF INVESTIGATION • Goal: 1a
Agency
DOI
Agency Name
DEPARTMENT OF INVESTIGATION
Service Name
Investigate possible corruption, fraud, waste and unethical conduct in City government.
Goal
1a
Goal Description
Maintain the integrity of City agencies, employees, contract vendors and other recipients of City funds.
DEPARTMENT OF INVESTIGATION
Agency: DOI • Agency Name: DEPARTMENT OF INVESTIGATION • Goal: 1b
Agency
DOI
Agency Name
DEPARTMENT OF INVESTIGATION
Service Name
Investigate possible corruption, fraud, waste and unethical conduct in City government.
Goal
1b
Goal Description
Improve the impact and effectiveness of investigations.
DEPARTMENT OF INVESTIGATION
Agency: DOI • Agency Name: DEPARTMENT OF INVESTIGATION • Goal: 2a
Agency
DOI
Agency Name
DEPARTMENT OF INVESTIGATION
Service Name
Conduct background and fingerprint checks for certain City employees, contractors and day care workers.
Goal
2a
Goal Description
Ensure that all background investigations and fingerprint checks are conducted in a timely manner.
DEPARTMENT OF INVESTIGATION
Agency: DOI • Agency Name: DEPARTMENT OF INVESTIGATION • Service Name: Customer Service
Agency
DOI
Agency Name
DEPARTMENT OF INVESTIGATION
Service Name
Customer Service
Goal
3a
Goal Description
Customer Service Indicators
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