NYCEM Emergency Notifications

28221

2024-08-18T19:37:00.000

Weather

Twitter Only - Special Weather Statement

28220

2024-08-18T19:26:00.000

Weather

Flash Flood Warning - Manhattan, Staten Island

Alert issued 08-18-2024 at 7:26 PM. The National Weather Service has issued the following: What: Flash Flood Warning Where: Manhattan, Staten Island When: Until 10:15PM on 8/18 Hazards: Heavy rain of an additional 1-3 inches will cause flooding in the city, including on highways, streets, and underpasses as well as other poor drainage areas and low-lying spots. Preparedness Actions: If you are in a basement, move to the highest floor possible. Do not drive your car into areas where the water covers the roadway. The water depth may be too great to allow your car to cross safely. Move to higher ground. If you lose power and have a disability, access and functional needs, or use life-sustaining equipment (LSE) and need immediate assistance, dial 911. Residential oil tanks in flooded basements may leak or rupture. If you suspect an oil spill in your home, call the NYSDEC Spill Hotline at (800) 457-7362. For more information on home heating oil spills, visit http://www.dec.ny.gov/chemical/8428.html#re

28218

2024-08-18T19:00:00.000

Public Health

Update: Public Beach Closure - 8/19

Notification issued 08-18-2024 at ASAP UPDATE: Due to rip currents, a beach closure is in effect tomorrow, 8/19, for the following NYC beaches: All Brooklyn Beaches, Rockaway Beaches, and Riis Beach. Swimming and wading are not permitted. For more information call 3-1-1, text BEACH to 55676 or go to http://on.nyc.gov/2eJRxxz.

28219

2024-08-18T18:16:00.000

Weather

Twitter Only - Special Weather Statement - Staten Island

28217

2024-08-18T14:12:00.000

Weather

Severe Thunderstorm Watch - 8/18

Notification issued 08-18-2024 at 02:12 PM. The National Weather Service has issued the following: What: Severe Thunderstorm Watch Where: NYC When: Until 10:00 PM on Sunday, 8/18 Hazards: Severe thunderstorms may bring strong winds, heavy rain, and hail. Strong winds can cause flying debris, turn unsecured objects into projectiles, and cause power outages. Preparedness Actions: Exercise caution when walking, biking, or driving. Remain alert for threatening weather and possible warnings. Before an outage - Charge cell phones - Gather supplies - Turn refrigerators/freezers to a colder setting During an Outage -Stay clear of downed power lines -Turn off all appliances -Keep refrigerator/freezer doors closed to prevent food spoilage -Do not use generators indoors -If you have a disability/access needs, or use life sustaining equipment (LSE) and need immediate assistance, dial 911. For the latest weather info: www.weather.gov/okx.

28215

2024-08-18T08:33:00.000

Weather

Flood Advisory - The Bronx, Queens

Notification issued 08-18-2024 at 08:33 AM. The National Weather Service has issued the following: What: Flood Advisory Where: The Bronx, Queens When: until 9:30 AM on 8/18 Hazards: between 0.5 and 1 inch of rain expected. Heavy rainfall will cause flooding of small creeks and streams, urban areas, highways, streets and underpasses as well as other poor drainage areas and low lying spots. Preparedness Actions: - Do not drive your vehicle or walk into areas where water covers the roadway as the water depth may be too great to allow you to cross safely. For the latest weather info: www.weather.gov/okx/.

28216

2024-08-18T06:37:00.000

Weather

Flood Advisory - Queens

Notification issued 08-18-2024 at 06:37 AM. The National Weather Service has issued the following: What: Flood Advisory Where: Queens When: until 8:00 AM on 8/18 Hazards: 1 inch of rain expected. Heavy rainfall will cause flooding of small creeks and streams, urban areas, highways, streets and underpasses as well as other poor drainage areas and low lying spots. Preparedness Actions: - Do not drive your vehicle or walk into areas where water covers the roadway as the water depth may be too great to allow you to cross safely. For the latest weather info: www.weather.gov/okx/.

28214

2024-08-18T06:37:00.000

Weather

Flood Advisory - Queens

Notification issued 08-18-2024 at 06:37 AM. The National Weather Service has issued the following: What: Flood Advisory Where: Queens When: until 8:00 AM on 8/18 Hazards: 1 inch of rain expected. Heavy rainfall will cause flooding of small creeks and streams, urban areas, highways, streets and underpasses as well as other poor drainage areas and low lying spots. Preparedness Actions: - Do not drive your vehicle or walk into areas where water covers the roadway as the water depth may be too great to allow you to cross safely. For the latest weather info: www.weather.gov/okx/.

28213

2024-08-18T04:21:00.000

Weather

Flood Advisory - NYC - 8/18

Notification issued 08-18-2024 at 04:21 AM. The National Weather Service has issued the following: What: Flood Advisory Where: NYC When: Until 6:00 AM on 8/18 Hazards: 0.5 to 1.5 inches of rain expected. Heavy rainfall will cause flooding of small creeks and streams, urban areas, highways, streets and underpasses as well as other poor drainage areas and low lying spots. Preparedness Actions: - Do not drive your vehicle or walk into areas where water covers the roadway as the water depth may be too great to allow you to cross safely. For the latest weather info: www.weather.gov/okx/.

28211

2024-08-17T21:00:00.000

Local Mass Transit

Mass Transit Restoration - 2, 3 Trains

Notification issued 08-17-2024 at 09:00 PM. Following a prior service disruption, 2,3 train service has resumed in both directions. Expect residual delays. To view this message in American Sign Language (ASL), ???????, ??????, ??, Français, Kreyòl Ayisyen, Italiano, ???, Polski, P??????, Español, ???? or ?????? : http://on.nyc.gov/2qxH91g.

28210

2024-08-17T20:27:00.000

Local Mass Transit

MTA Suspension - 2, 3 Trains

Notification issued 08-17-2024 at 08:25 PM. Due to a person struck by a train, 2, 3 train service is suspended in both directions between Chambers Street and Atlantic Av- Barclays Ctr. Consider alternate routes and allow for additional travel time. For more information, please visit www.mta.info. To view this message in American Sign Language (ASL), ???????, ??????, ??, Français, Kreyòl Ayisyen, Italiano, ???, Polski, P??????, Español, ???? or ?????? : http://on.nyc.gov/2gFqaVT.

28209

2024-08-17T19:08:00.000

Local Mass Transit

Mass Transit Restoration - 7 Train (QN)

Notification issued 08-17-2024 at 07:05 PM. Following a prior service disruption, 7 train service has resumed in both directions. Expect residual delays. To view this message in American Sign Language (ASL), ???????, ??????, ??, Français, Kreyòl Ayisyen, Italiano, ???, Polski, P??????, Español, ???? or ?????? : http://on.nyc.gov/2qxH91g.

28208

2024-08-17T18:50:00.000

Local Mass Transit

MTA Suspension - 7 Train (QN)

Notification issued 08-17-2024 at 06:50 PM. Due to a person struck by a train, 7 train service is suspended in both directions between Mets-Willets Point and Flushing-Main St. Consider alternate routes and allow for additional travel time. For more information, please visit www.mta.info. To view this message in American Sign Language (ASL), ???????, ??????, ??, Français, Kreyòl Ayisyen, Italiano, ???, Polski, P??????, Español, ???? or ?????? : http://on.nyc.gov/2gFqaVT.

28207

2024-08-17T18:29:00.000

Transportation

Traffic Delays - Gowanus Expressway (BK)

Notification issued 08-17-2024 at 06:29 PM. Due to a vehicle collision, expect extensive eastbound traffic delays on the Gowanus Expressway approaching 65th Street in Brooklyn. Consider alternate routes and allow for additional travel time. To view this message in American Sign Language (ASL), ???????, ??????, ??, Français, Kreyòl Ayisyen, Italiano, ???, Polski, P??????, Español, ???? or ?????? : http://on.nyc.gov/2hjFYBK.

28206

2024-08-17T18:08:00.000

Emergency Activity

Protest Activity - Duffy Square (MN)

Notification issued 08-17-2024 at 06:08 PM. Due to protest activity, expect intermittent road closures, traffic delays and a heavy presence of emergency personnel near Duffy Square in Manhattan. Consider alternate routes and allow for additional travel time.

28201

2024-08-17T17:00:00.000

Public Health

Mosquito Ground Adulticiding - 8/19 - 8/22 (BX,SI)

Notification issued 08-17-2024 at 5:00 PM Weather permitting, the NYC Department of Health and Mental Hygiene will conduct ground-based spraying of mosquito adulticide to help prevent West Nile Virus between 8:30 PM on 08/19 and 6:00 AM on 8/22. Application will be conducted in parts of the following: The Bronx Zip codes: 10302, 10303, 10306, and 10314, Staten Island Zip codes: 10451, 10454, 10455, 10456, 10457, 10458, 10459, 10460, 10462, 10473, and 10474. In the case of inclement weather, the alternate start times for these events are between 8:30 PM on 8/22 and 6:00 AM on 8/23. For a map of specific locations, visit: https://flic.kr/p/2qag72V For more information, please visit https://on.nyc.gov/3aHuKQ7 call 311.

28193

2024-08-17T17:00:00.000

Public Health

Mosquito Ground Adulticiding - 8/19 - 8/22 (BX,SI)

Notification issued 08-17-2024 at 5:00 PM Weather permitting, the NYC Department of Health and Mental Hygiene will conduct ground-based spraying of mosquito adulticide to help prevent West Nile Virus between 8:30 PM on 08/19 and 6:00 AM on 8/22. Application will be conducted in parts of the following: The Bronx Zip codes: 10302, 10303, 10306, and 10314, Staten Island Zip codes: 10451, 10454, 10455, 10456, 10457, 10458, 10459, 10460, 10462, 10473, and 10474. In the case of inclement weather, the alternate start times for these events are between 8:30 PM on 8/22 and 6:00 AM on 8/23. For a map of specific locations, visit: https://flic.kr/p/2qag72V For more information, please visit https://on.nyc.gov/3aHuKQ7 call 311.

28205

2024-08-17T16:20:00.000

Weather

Risk of Rip Currents - Until 8/19

Notification issued 08-17-2024 at 04:20 PM. Life-threatening rip currents are likely for all people entering the surf zone until 8/19 at 9:00 PM. Please refrain from swimming on red-flagged beaches where a lifeguard is not present. Rip currents can sweep even the best swimmers away from shore into deeper water. If you are caught in a rip current, do not swim against the current. Instead, relax and float, or if possible, swim parallel to the shoreline. For the latest on Rip Current Risks: https://www.weather.gov/beach/okx

28146

2024-08-17T15:00:00.000

Transportation

India Day Parade - 8/18 (MN)

Notification issued 08-17-2024 at 3:00 PM In support of the Indian Day Parade, Madison Avenue between East 38th Street and East 27th Street in Manhattan will be closed from 12 PM to 6 PM on Sunday, 8/18. Please consider alternate routes and allow for additional travel time. For more information, please visit: https://fianynjct.org

28203

2024-08-17T15:00:00.000

Emergency Activity

FDNY Activity - East 36 Street & Quentin Road (BK)

Notification issued 08-17-2024 at 02:47 PM. Due to FDNY activity, expect road closures, traffic delays and a heavy presence of emergency personnel in the area of East 36th Street and Quentin Road in Brooklyn. Consider alternate routes and allow for additional travel time.

28204

2024-08-16T19:00:00.000

Public Health

Public Beach Closure - 8/17 - 8/18 (CW)

Notification issued 08-16-2024 at 08:18 PM. Due to rip currents, a beach closure is in effect for tomorrow 8/17 to Sunday, 8/18, for the following NYC beaches: Brooklyn Beaches, Rockaway Beaches and Riis Beach. Swimming and wading are not permitted.  For more information call 3-1-1, text BEACH to 55676 or go to http://on.nyc.gov/2eJRxxz.

28202

2024-08-16T15:32:00.000

Weather

Risk of Rip Currents - Until 8/18

Notification issued 08-16-2024 at 03:32 PM. Life-threatening rip currents are likely for all people entering the surf zone until 8/18 at 9:00 PM. Please refrain from swimming on red-flagged beaches where a lifeguard is not present. Rip currents can sweep even the best swimmers away from shore into deeper water. If you are caught in a rip current, do not swim against the current. Instead, relax and float, or if possible, swim parallel to the shoreline. For the latest on Rip Current Risks: https://www.weather.gov/beach/okx

28199

2024-08-16T15:00:00.000

Utility

Planned Natural Gas Work - 8/17 - 188th St (QN)

Notification issued 08-16-2024 at 3:00 PM National Grid is scheduled to conduct planned natural gas work on 8/16, which may result in an odor of natural gas near 188th Street between Hillside Avenue and Jamaica Avenue in Queens. The work is scheduled to take place between 8 AM and 8 PM. Please report natural gas emergencies to 9-1-1 if they occur.

28200

2024-08-16T13:17:00.000

Public Health

Public Pool Closures - 8/16

Notification issued 08-16-2024 at 01:17 PM. The following NYC Parks pools are temporarily closed: Wagner Wading Pool, Tottenville Wading Pool, Claremont Wading Pool, and John Jay Diving Pool. For continued updates on this closure, or to find a different pool near you, visit: nyc.gov/parks/outdoor-pools or call 311 (212-639-9675).

28195

2024-08-16T10:48:00.000

Planned Events

Planned Flyover - 8/16 - Hudson River

Notification issued 08-16-2024 at 10:48 AM. 6 T-38 aircraft will be conducting a Hudson River flyover at 12 PM today, 8/16. The aircraft will fly at approximately 2,500 feet.

28196

2024-08-15T19:00:00.000

Transportation

Traffic Delays - 12th Avenue (MN)

Due to FDNY Activity, expect extensive traffic delays in both directions on 12th Avenue between 39th Street and 30th Street in Manhattan. Consider alternate routes and allow for additional travel time. To view this message in American Sign Language (ASL), ???????, ??????, ??, Français, Kreyòl Ayisyen, Italiano, ???, Polski, P??????, Español, ???? or ?????? : http://on.nyc.gov/2hjFYBK.

28197

2024-08-15T18:09:00.000

Weather

Risk of Rip Currents - 8/16 - 8/17 (BK,QN.S)

Notification issued 08-15-2024 at 06:09 PM. Life-threatening rip currents are likely for all people entering the surf zone from 8/16, 6:00 AM to 8/17, 9:00 PM. Please refrain from swimming on red-flagged beaches where a lifeguard is not present. Rip currents can sweep even the best swimmers away from shore into deeper water. If you are caught in a rip current, do not swim against the current. Instead, relax

28194

2024-08-15T18:00:00.000

Missing Person

Notify NYC - Missing Child Alert Cancellation - Jasiah Jones

Notification issued 08-15-2024 at 05:20 PM. The Missing Child Alert issued for Jasiah Jones has been cancelled. To view this message in American Sign Language (ASL), ???????, ??????, ??, Français, Kreyòl Ayisyen, Italiano, ???, Polski, P??????, Español, ???? or ?????? : http://on.nyc.gov/1QGqB19.

28198

2024-08-15T17:31:00.000

Utility

Con Edison Power Outage - Huguenot section (SI)

Notification issued 08-15-2024 at 05:31 PM. Con Edison is responding to a power outage in the Huguenot section of Staten Island, including zip code: 10309. If you are affected by an outage: - Report it at www.coned.com/ReportOutage or call 1-800-75-CONED (26633), or if you have a speech or hearing disability, report outages to 1-800-642-2308. - Please stay safe. Never go near or touch a fallen power line. If you see a downed wire, call 1-800-75-CONED immediately. - Do not use generators indoors. - Keep refrigerator and freezer doors closed to prevent food spoilage. - If you are having a life-threatening medical emergency and need immediate assistance, please dial 9-1-1.

27588

2024-08-15T15:00:00.000

Planned Events

Fireworks Display - 8/16 - Coney Island (BK)

Notification issued 08-15-2024 at 3:00 PM. There will be a fireworks display near Coney Island Beach in Brooklyn, tomorrow, 8/16, at approximately 9:45 PM.

28192

2024-08-15T14:00:00.000

Missing Person

Missing Child Alert Cancellation - Jasiah Jones (M/B/18)

28191

2024-08-15T03:27:00.000

Missing Person

Missing Child Alert - Jasiah Jones (M/B/18)

A Missing Child Alert has been issued for Jasiah Jones, a 18-year-old black male from Yonkers, NY. The child is suicidal and may be in imminent danger. Child Description: 5'5' tall, 150lbs, with black hair and brown eyes. Wearing a black t-shirt, black shorts, white sneakers, and a red hooded sweatshirt over his shoulder. Last Seen: Jackson Ave in Yonkers, NY at approximately 10:20 PM on 08-14-2024. If you see the missing person, please call Yonkers City Police Department at (914) 377 - 7900, or call 9-1-1. A photo of the missing is available here: https://flic.kr/p/2qa7EjS To view this message in American Sign Language (ASL), ???????, ??????, ??, Français, Kreyòl Ayisyen, Italiano, ???, Polski, P??????, Español, ???? or ?????? : http://on.nyc.gov/1PgUeTK.

28190

2024-08-14T22:00:00.000

Utility

Water Main Break - Dwight St & Coffey St (BK)

The NYC Department of Environmental Protection is on the scene of a water main break in the area of Dwight Street and Coffey Street in Brooklyn. Water service in the vicinity may be temporarily disrupted while repairs are made. If you experience a loss of water service or discolored water at the tap, report it by calling 311 or filling out the online form located here: https://on.nyc.gov/384rpZe. For more info on discolored or brown water, please visit https://on.nyc.gov/38cXH4n.

28189

2024-08-14T19:27:00.000

Transportation

Road Reopened - Long Island Expressway (QN)

Notification issued 08-14-2024 at 07:27 PM. Following a prior closure, all lanes of the Long Island Expressway have reopened at the Van Wyck Expressway in Queens. Expect residual delays.

28188

2024-08-14T18:54:00.000

Weather

Special Weather Statement - SI (8/14)

28187

2024-08-14T16:00:00.000

Transportation

Unplanned Road Closure - Long Island Expressway (QN)

Notification issued 08-14-2024 at 03:44 PM. Due to a vehicle collision, all westbound lanes of the Long Island Expressway are closed approaching Van Wyck Expressway in Queens. Consider alternate routes and allow for additional travel time. To view this message in American Sign Language (ASL), ???????, ??????, ??, Français, Kreyòl Ayisyen, Italiano, ???, Polski, P??????, Español, ???? or ?????? : http://on.nyc.gov/2gnTjHH.

28186

2024-08-14T15:03:00.000

Emergency Activity

FDNY Activity - E 42nd Street & Park Avenue (MN)

Notification issued 08-14-2024 at 03:03 PM. Due to FDNY activity, expect traffic delays, road closures, mass transit disruptions and a heavy presence of emergency personnel in the area of East 42nd Street and Park Avenue in Manhattan. Consider alternate routes and allow for additional travel time.

28185

2024-08-14T15:00:00.000

Public Health

Public Pool Closure - Wagner Wading Pool

Notification issued 08-14-2024 at 02:55 PM. The following NYC Parks pool is temporarily closed: Wagner Wading Pool. For continued updates on this closure, or to find a different pool near you, visit: nyc.gov/parks/outdoor-pools or call 311 (212-639-9675)

28184

2024-08-14T10:18:00.000

Local Mass Transit

MTA Suspension - B, Q Train Service

Notification issued 08-14-2024 at 10:18 AM. Due to train brakes activation, B and Q train service is suspended in both directions between Brighton Beach and DeKalb Avenue. Consider alternate routes and allow for additional travel time. For more information, please visit www.mta.info.

28183

2024-08-14T02:15:00.000

Transportation

Road Reopened - FDR Drive (MN)

Following a prior closure, all lanes of the FDR Drive have reopened at 70th Street in Manhattan. Expect residual delays. To view this message in American Sign Language (ASL), ???????, ??????, ??, Français, Kreyòl Ayisyen, Italiano, ???, Polski, P??????, Español, ???? or ?????? : http://on.nyc.gov/2shvDYi.

28182

2024-08-14T01:54:00.000

Transportation

Unplanned Road Closure - FDR Drive (MN)

Due to a vehicle collision, all northbound lanes of the FDR Drive are closed at 70th Street in Manhattan. Consider alternate routes and allow for additional travel time. To view this message in American Sign Language (ASL), ???????, ??????, ??, Français, Kreyòl Ayisyen, Italiano, ???, Polski, P??????, Español, ???? or ?????? : http://on.nyc.gov/2gnTjHH.

28181

2024-08-13T12:54:00.000

Transportation

Road Reopened - Jackie Robinson Prkwy (QN)

Notification issued 08-13-2024 at 12:54 PM. Following a prior closure, all lanes of the Jackie Robinson Parkway have reopened at Queens Boulevard in Queens. Expect residual delays.

28180

2024-08-13T12:00:00.000

Transportation

Unplanned Road Closure - Jackie Robinson Prkwy (QN)

Notification issued 08-13-2024 at 12:00 PM. Due to a vehicle collision, all eastbound lanes of the Jackie Robinson Parkway are closed at Queens Boulevard in Queens. Consider alternate routes and allow for additional travel time.

28179

2024-08-13T05:58:00.000

Mass Transit Restoration

Mass Transit Restoration - 2 Train

Notification issued 08-13-2024 at 05:58 AM. Following a prior service disruption, 2 train service has resumed in both directions. Expect residual delays.

28178

2024-08-13T04:57:00.000

Local Mass Transit

MTA Suspension - 2 Train (BK)

Due to a person struck by a train, southbound 2 train service is suspended. The last stop will be Atlantic Av in Brooklyn. Consider alternate routes and allow for additional travel time. For more information, please visit www.mta.info. To view this message in American Sign Language (ASL), ???????, ??????, ??, Français, Kreyòl Ayisyen, Italiano, ???, Polski, P??????, Español, ???? or ?????? : http://on.nyc.gov/2gFqaVT.

28177

2024-08-12T17:53:00.000

Missing Person

Missing Vulnerable Adult Alert - Gem Elizabeth Clarke (F/B/70)

Alert issued 08-12-2024 at 05:53 PM. A Missing Vulnerable Adult Alert has been issued for Gem Elizabeth Clarke, a 70-year-old black female from Point Lookout, Nassau County. The missing has dementia and may be in need of medical attention. Description: 5'5' tall, 225lbs, with black hair and brown eyes. Wearing a black headwrap, black hooded sweatshirt, black shoes and was using a walking cane. Last Seen: Jones Beach State Park west end parking lot at approximately 9:45 PM on 08-11-2024. If you see the missing person, please call the NY State Police - East Meadow at (631) 756-3300 or call 9-1-1. A photo of the missing is available here:

28176

2024-08-12T17:08:00.000

Missing Person

Missing Vulnerable Adult Alert - Maria Hernandez (F/W/74)

Alert issued 08-12-2024 at 05:08 PM. A Missing Vulnerable Adult Alert has been issued for Maria Hernandez, a 74-year-old white female from North Valley Stream, Nassau County. The missing has dementia and may be in need of medical attention. Description: 5'4' tall, 150lbs, with brown hair and brown eyes. Wearing a white shirt, dark pants, and green slippers. Last Seen: Wyngate Drive W in the hamlet of North Valley Stream at approximately 9:30 AM on 08-12-2024. If you see the missing person, please call the Nassau County Police Department at (516) 573-7347 or call 9-1-1. A photo of the missing is available here:

28175

2024-08-12T16:23:00.000

Local Mass Transit

Mass Transit Restoration - 7 Train (MN/QN)

Notification issued 08-12-2024 at 04:23 PM. Following a prior service disruption, 7 train service has resumed in both directions. Expect residual delays.

28172

2024-08-12T15:37:00.000

Local Mass Transit

MTA Suspension - 7 Train (MN/QN)

Notification issued 08-12-2024 at 03:33 PM. Due to a signal problem, 7 train service is suspended in both directions between 34 Street - Hudson Yards and Queensborough Plaza. Consider alternate routes and allow for additional travel time. For more information, please visit www.mta.info.

28158

2024-08-10T17:00:00.000

Public Health

Mosquito Ground Adulticiding - 8/12 to 8/14 (BK)

Notification issued 08-10-2024 at 05:00 PM. Weather permitting, the NYC Department of Health and Mental Hygiene will conduct ground-based spraying of mosquito adulticide to help prevent West Nile Virus between 8:30 PM and 6:00 AM on Monday, 8/12 and Wednesday, 8/14. Application will be conducted in parts of the following Brooklyn ZIP codes: 11203, 11207, 11210, 11215, 11216, 11217, 11218, 11219, 11220, 11223, 11225, 11226, 11229, 11232, 11234, 11235, 11236, 11238, 11239. In the case of inclement weather, the alternate start times for these events are between 8:30 PM and 6:00 AM on Tuesday, 8/13 and Thursday, 8/15. For a map of specific locations, visit: https://flic.kr/p/2q8Wh4c. For more information, please visit https://on.nyc.gov/3aHuKQ7 call 311.