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FY 2017 PMMR Data Extract
City Government
Dataset a6zp-tcs3
11 fields
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Dataset fields
Agency
PMMR Goal
Critical
Performance Indicator
Actual FY14
Actual FY15
Actual FY16
Target FY17
Target FY18
4-Month Actual FY16
4-Month Actual FY17
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DEP
Agency: DEP • Pmmr Goal: 1a • Critical: 1
Agency
DEP
Pmmr Goal
1a
Critical
1
Performance Indicator
In-City samples meeting water quality standards for coliform bacteria (%)
Actual Fy14
100%
Actual Fy15
100%
Actual Fy16
100%
Target Fy17
100%
Target Fy18
100%
4 Month Actual Fy16
100%
4 Month Actual Fy17
100%
DEP
Agency: DEP • Pmmr Goal: 1a • Critical: 0
Agency
DEP
Pmmr Goal
1a
Critical
0
Performance Indicator
Acres of land solicited in watershed area
Actual Fy14
44,316
Actual Fy15
32,865
Actual Fy16
45,569
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
12,380
4 Month Actual Fy17
13,060
DEP
Agency: DEP • Pmmr Goal: 1a • Critical: 0
Agency
DEP
Pmmr Goal
1a
Critical
0
Performance Indicator
Acres of land acquired in watershed area
Actual Fy14
5,139
Actual Fy15
3,633
Actual Fy16
2,521
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
744
4 Month Actual Fy17
1,157
DEP
Agency: DEP • Pmmr Goal: 1a • Critical: 0
Agency
DEP
Pmmr Goal
1a
Critical
0
Performance Indicator
Cost per watershed acre acquired ($)
Actual Fy14
$5,142
Actual Fy15
$3,663
Actual Fy16
$3,349
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
$2,918
4 Month Actual Fy17
$2,583
DEP
Agency: DEP • Pmmr Goal: 1b • Critical: 0
Agency
DEP
Pmmr Goal
1b
Critical
0
Performance Indicator
Water supply - Critical equipment out of service (%)
Actual Fy14
1.4%
Actual Fy15
1.3%
Actual Fy16
1.0%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
1.2%
4 Month Actual Fy17
0.9%
DEP
Agency: DEP • Pmmr Goal: 1b • Critical: 1
Agency
DEP
Pmmr Goal
1b
Critical
1
Performance Indicator
Facility security checks
Actual Fy14
289,759
Actual Fy15
278,439
Actual Fy16
293,199
Target Fy17
275,000
Target Fy18
275,000
4 Month Actual Fy16
91,350
4 Month Actual Fy17
98,528
DEP
Agency: DEP • Pmmr Goal: 1b • Critical: 0
Agency
DEP
Pmmr Goal
1b
Critical
0
Performance Indicator
Deficiency reports as percent of security checks (%)
Actual Fy14
0.3%
Actual Fy15
0.3%
Actual Fy16
0.3%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
0.3%
4 Month Actual Fy17
0.3%
DEP
Agency: DEP • Pmmr Goal: 1b • Critical: 0
Agency
DEP
Pmmr Goal
1b
Critical
0
Performance Indicator
Overall enforcement activity
Actual Fy14
1,207
Actual Fy15
1,206
Actual Fy16
1,658
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
458
4 Month Actual Fy17
927
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
Sewer backup complaints received
Actual Fy14
11,637
Actual Fy15
11,435
Actual Fy16
10,469
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
3,191
4 Month Actual Fy17
3,666
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
Sewer backup complaints resolved - Confirmed (on City infrastructure)
Actual Fy14
3,224
Actual Fy15
2,846
Actual Fy16
2,503
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
719
4 Month Actual Fy17
703
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
- Unconfirmed (not on City infrastructure or unfounded)
Actual Fy14
8,417
Actual Fy15
8,589
Actual Fy16
7,960
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
2,464
4 Month Actual Fy17
2,967
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 1
Agency
DEP
Pmmr Goal
2a
Critical
1
Performance Indicator
Sewer backup resolution time (hours)
Actual Fy14
3.9
Actual Fy15
3.9
Actual Fy16
3.7
Target Fy17
7.0
Target Fy18
7.0
4 Month Actual Fy16
3.5
4 Month Actual Fy17
3.6
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
Street segments with confirmed sewer backup in the last 12 months (% of total segments)
Actual Fy14
1.4%
Actual Fy15
1.2%
Actual Fy16
1.1%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
1.2%
4 Month Actual Fy17
1.0%
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 1
Agency
DEP
Pmmr Goal
2a
Critical
1
Performance Indicator
Street segments with recurring confirmed sewer backups in the last 12 months (% of total segments)
Actual Fy14
0.4%
Actual Fy15
0.3%
Actual Fy16
0.3%
Target Fy17
1.0%
Target Fy18
1.0%
4 Month Actual Fy16
0.3%
4 Month Actual Fy17
0.3%
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
Street cave-in complaints received
Actual Fy14
3,737
Actual Fy15
4,073
Actual Fy16
4,174
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
1,815
4 Month Actual Fy17
1,681
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
Street cave-in complaints resolved
Actual Fy14
3,444
Actual Fy15
3,835
Actual Fy16
3,491
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
1,528
4 Month Actual Fy17
1,487
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
Average time to respond to street cave-in complaints and make safe (days)
Actual Fy14
2.5
Actual Fy15
2.5
Actual Fy16
4.6
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
4.2
4 Month Actual Fy17
2.3
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
Water main breaks
Actual Fy14
513
Actual Fy15
563
Actual Fy16
397
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
89
4 Month Actual Fy17
88
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
Water main breaks per 100 miles of main in the last 12 months
Actual Fy14
7.3
Actual Fy15
8.0
Actual Fy16
5.7
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
8.2
4 Month Actual Fy17
5.7
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 1
Agency
DEP
Pmmr Goal
2a
Critical
1
Performance Indicator
Average time to restore water to customers after confirming breaks (hours)
Actual Fy14
4.4
Actual Fy15
5.1
Actual Fy16
4.2
Target Fy17
6.0
Target Fy18
6.0
4 Month Actual Fy16
5.3
4 Month Actual Fy17
6.0
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 1
Agency
DEP
Pmmr Goal
2a
Critical
1
Performance Indicator
Broken and inoperative hydrants (%)
Actual Fy14
0.44%
Actual Fy15
0.50%
Actual Fy16
0.52%
Target Fy17
1.00%
Target Fy18
1.00%
4 Month Actual Fy16
0.56%
4 Month Actual Fy17
0.47%
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 1
Agency
DEP
Pmmr Goal
2a
Critical
1
Performance Indicator
Average time to repair or replace high-priority broken or inoperative hydrants (days)
Actual Fy14
3.1
Actual Fy15
2.5
Actual Fy16
2.9
Target Fy17
7.0
Target Fy18
7.0
4 Month Actual Fy16
3.1
4 Month Actual Fy17
2.9
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
Catch basin complaints received
Actual Fy14
8,576
Actual Fy15
8,851
Actual Fy16
8,020
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
3,041
4 Month Actual Fy17
2,937
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 1
Agency
DEP
Pmmr Goal
2a
Critical
1
Performance Indicator
Catch basin backup resolution time (days)
Actual Fy14
3.9
Actual Fy15
3.1
Actual Fy16
4.0
Target Fy17
9.0
Target Fy18
9.0
4 Month Actual Fy16
3.5
4 Month Actual Fy17
5.6
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
Catch basins surveyed/inspected (%) (cumulative)
Actual Fy14
31.0%
Actual Fy15
31.4%
Actual Fy16
31.7%
Target Fy17
100.0%
Target Fy18
100.0%
4 Month Actual Fy16
7.1%
4 Month Actual Fy17
18.8%
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
Catch basins cleaned
Actual Fy14
29,730
Actual Fy15
31,086
Actual Fy16
30,778
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
8,931
4 Month Actual Fy17
10,124
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
- Programmed cleaning
Actual Fy14
21,405
Actual Fy15
21,603
Actual Fy16
22,065
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
5,285
4 Month Actual Fy17
6,370
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
- Complaint cleaning
Actual Fy14
8,325
Actual Fy15
9,483
Actual Fy16
8,713
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
3,646
4 Month Actual Fy17
3,754
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 1
Agency
DEP
Pmmr Goal
2a
Critical
1
Performance Indicator
Backlog of catch basin repairs (% of system)
Actual Fy14
0.3%
Actual Fy15
0.4%
Actual Fy16
0.7%
Target Fy17
1.0%
Target Fy18
1.0%
4 Month Actual Fy16
0.6%
4 Month Actual Fy17
1.0%
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
Leak complaints received
Actual Fy14
3,601
Actual Fy15
3,622
Actual Fy16
3,642
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
1,027
4 Month Actual Fy17
1,064
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
- City infrastructure
Actual Fy14
738
Actual Fy15
655
Actual Fy16
662
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
195
4 Month Actual Fy17
261
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 0
Agency
DEP
Pmmr Goal
2a
Critical
0
Performance Indicator
- Private infrastructure
Actual Fy14
2,863
Actual Fy15
2,967
Actual Fy16
2,980
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
832
4 Month Actual Fy17
803
DEP
Agency: DEP • Pmmr Goal: 2a • Critical: 1
Agency
DEP
Pmmr Goal
2a
Critical
1
Performance Indicator
Leak resolution time (days) (City infrastructure only)
Actual Fy14
9.8
Actual Fy15
9.3
Actual Fy16
10.2
Target Fy17
12.0
Target Fy18
12.0
4 Month Actual Fy16
9.2
4 Month Actual Fy17
11.0
DEP
Agency: DEP • Pmmr Goal: 3a • Critical: 1
Agency
DEP
Pmmr Goal
3a
Critical
1
Performance Indicator
Wastewater treatment plant (WWTP) effluent meeting federal standards (%)
Actual Fy14
99.6%
Actual Fy15
99.5%
Actual Fy16
99.5%
Target Fy17
100.0%
Target Fy18
100.0%
4 Month Actual Fy16
99.8%
4 Month Actual Fy17
99.9%
DEP
Agency: DEP • Pmmr Goal: 3a • Critical: 0
Agency
DEP
Pmmr Goal
3a
Critical
0
Performance Indicator
Harbor survey stations meeting the fishable standard of 5mg/L for dissolved oxygen (%)
Actual Fy14
91%
Actual Fy15
94%
Actual Fy16
90%
Target Fy17
89%
Target Fy18
89%
4 Month Actual Fy16
73%
4 Month Actual Fy17
76%
DEP
Agency: DEP • Pmmr Goal: 3a • Critical: 1
Agency
DEP
Pmmr Goal
3a
Critical
1
Performance Indicator
WWTPs - Critical equipment out-of-service (% below minimum)
Actual Fy14
1.9%
Actual Fy15
2.5%
Actual Fy16
2.1%
Target Fy17
5.0%
Target Fy18
5.0%
4 Month Actual Fy16
1.7%
4 Month Actual Fy17
0.7%
DEP
Agency: DEP • Pmmr Goal: 4a • Critical: 1
Agency
DEP
Pmmr Goal
4a
Critical
1
Performance Indicator
Estimated bills (%)
Actual Fy14
3.7%
Actual Fy15
3.2%
Actual Fy16
3.0%
Target Fy17
5.0%
Target Fy18
5.0%
4 Month Actual Fy16
3.2%
4 Month Actual Fy17
3.0%
DEP
Agency: DEP • Pmmr Goal: 4b • Critical: 0
Agency
DEP
Pmmr Goal
4b
Critical
0
Performance Indicator
Total revenue collected ($000,000)
Actual Fy14
$3,612.3
Actual Fy15
$3,808.9
Actual Fy16
$3,852.6
Target Fy17
$3,622.8
Target Fy18
$3,783.0
4 Month Actual Fy16
$1,690.9
4 Month Actual Fy17
$1,720.9
DEP
Agency: DEP • Pmmr Goal: 4b • Critical: 1
Agency
DEP
Pmmr Goal
4b
Critical
1
Performance Indicator
Total revenue as percent of target (%)
Actual Fy14
105.2%
Actual Fy15
105.3%
Actual Fy16
104.5%
Target Fy17
100.0%
Target Fy18
100.0%
4 Month Actual Fy16
102.0%
4 Month Actual Fy17
101.9%
DEP
Agency: DEP • Pmmr Goal: 4b • Critical: 0
Agency
DEP
Pmmr Goal
4b
Critical
0
Performance Indicator
Accounts receivable - Total balance ($000,000)
Actual Fy14
$1,750
Actual Fy15
$1,640
Actual Fy16
$1,666
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
$938
4 Month Actual Fy17
$928
DEP
Agency: DEP • Pmmr Goal: 4b • Critical: 0
Agency
DEP
Pmmr Goal
4b
Critical
0
Performance Indicator
- Delinquent for more than 180 days ($000,000)
Actual Fy14
$493
Actual Fy15
$517
Actual Fy16
$519
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
$529
4 Month Actual Fy17
$541
DEP
Agency: DEP • Pmmr Goal: 4b • Critical: 0
Agency
DEP
Pmmr Goal
4b
Critical
0
Performance Indicator
- Delinquent for more than 1 year ($000,000)
Actual Fy14
$362
Actual Fy15
$380
Actual Fy16
$393
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
$394
4 Month Actual Fy17
$412
DEP
Agency: DEP • Pmmr Goal: 4b • Critical: 0
Agency
DEP
Pmmr Goal
4b
Critical
0
Performance Indicator
Billed amount collected in 30 days (%)
Actual Fy14
56.7%
Actual Fy15
61.8%
Actual Fy16
63.1%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
60.8%
4 Month Actual Fy17
62.1%
DEP
Agency: DEP • Pmmr Goal: 5a • Critical: 0
Agency
DEP
Pmmr Goal
5a
Critical
0
Performance Indicator
Air complaints received
Actual Fy14
7,896
Actual Fy15
8,776
Actual Fy16
9,858
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
3,427
4 Month Actual Fy17
3,188
DEP
Agency: DEP • Pmmr Goal: 5a • Critical: 0
Agency
DEP
Pmmr Goal
5a
Critical
0
Performance Indicator
Air inspections conducted
Actual Fy14
7,363
Actual Fy15
7,423
Actual Fy16
8,267
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
2,856
4 Month Actual Fy17
2,702
DEP
Agency: DEP • Pmmr Goal: 5a • Critical: 1
Agency
DEP
Pmmr Goal
5a
Critical
1
Performance Indicator
Average days to close air quality complaints
Actual Fy14
3.8
Actual Fy15
4.3
Actual Fy16
4.0
Target Fy17
9.0
Target Fy18
9.0
4 Month Actual Fy16
4.1
4 Month Actual Fy17
3.4
DEP
Agency: DEP • Pmmr Goal: 5a • Critical: 0
Agency
DEP
Pmmr Goal
5a
Critical
0
Performance Indicator
Air complaints responded to within seven days (%)
Actual Fy14
98%
Actual Fy15
95%
Actual Fy16
95%
Target Fy17
85%
Target Fy18
85%
4 Month Actual Fy16
96%
4 Month Actual Fy17
96%
DEP
Agency: DEP • Pmmr Goal: 5a • Critical: 0
Agency
DEP
Pmmr Goal
5a
Critical
0
Performance Indicator
Noise complaints received
Actual Fy14
45,584
Actual Fy15
53,862
Actual Fy16
61,784
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
19,857
4 Month Actual Fy17
18,668
DEP
Agency: DEP • Pmmr Goal: 5a • Critical: 0
Agency
DEP
Pmmr Goal
5a
Critical
0
Performance Indicator
Noise inspections conducted
Actual Fy14
25,571
Actual Fy15
29,021
Actual Fy16
34,943
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
11,606
4 Month Actual Fy17
11,017
DEP
Agency: DEP • Pmmr Goal: 5a • Critical: 1
Agency
DEP
Pmmr Goal
5a
Critical
1
Performance Indicator
Average days to close noise complaints
Actual Fy14
5.2
Actual Fy15
5.9
Actual Fy16
5.6
Target Fy17
9.0
Target Fy18
9.0
4 Month Actual Fy16
7.1
4 Month Actual Fy17
4.5
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