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FY 2017 PMMR Data Extract
City Government
Dataset a6zp-tcs3
11 fields
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Dataset fields
Agency
PMMR Goal
Critical
Performance Indicator
Actual FY14
Actual FY15
Actual FY16
Target FY17
Target FY18
4-Month Actual FY16
4-Month Actual FY17
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DPR
Agency: DPR • Pmmr Goal: 4a • Critical: 0
Agency
DPR
Pmmr Goal
4a
Critical
0
Performance Indicator
- Seniors
Actual Fy14
690,146
Actual Fy15
694,276
Actual Fy16
734,707
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
239,016
4 Month Actual Fy17
253,276
DPR
Agency: DPR • Pmmr Goal: 4a • Critical: 0
Agency
DPR
Pmmr Goal
4a
Critical
0
Performance Indicator
- Adults
Actual Fy14
1,377,699
Actual Fy15
1,407,958
Actual Fy16
1,400,993
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
450,038
4 Month Actual Fy17
433,618
DPR
Agency: DPR • Pmmr Goal: 4a • Critical: 0
Agency
DPR
Pmmr Goal
4a
Critical
0
Performance Indicator
- Young adults (subset of adults)
Actual Fy14
271,914
Actual Fy15
353,246
Actual Fy16
337,517
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
104,938
4 Month Actual Fy17
98,868
DPR
Agency: DPR • Pmmr Goal: 4a • Critical: 0
Agency
DPR
Pmmr Goal
4a
Critical
0
Performance Indicator
- Youth and children
Actual Fy14
799,707
Actual Fy15
792,944
Actual Fy16
801,861
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
254,823
4 Month Actual Fy17
225,238
DPR
Agency: DPR • Pmmr Goal: 4a • Critical: 0
Agency
DPR
Pmmr Goal
4a
Critical
0
Performance Indicator
- Visitors
Actual Fy14
530,880
Actual Fy15
527,505
Actual Fy16
1,339,788
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
120,916
4 Month Actual Fy17
177,532
DPR
Agency: DPR • Pmmr Goal: 4a • Critical: 1
Agency
DPR
Pmmr Goal
4a
Critical
1
Performance Indicator
Attendance at outdoor Olympic and intermediate pools (pool season)
Actual Fy14
1,434,011
Actual Fy15
1,790,628
Actual Fy16
1,759,235
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DPR
Agency: DPR • Pmmr Goal: 4a • Critical: 0
Agency
DPR
Pmmr Goal
4a
Critical
0
Performance Indicator
Attendance at historic house museums
Actual Fy14
833,929
Actual Fy15
825,541
Actual Fy16
746,304
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
432,494
4 Month Actual Fy17
429,775
DPR
Agency: DPR • Pmmr Goal: 4a • Critical: 0
Agency
DPR
Pmmr Goal
4a
Critical
0
Performance Indicator
Attendance at skating rinks
Actual Fy14
595,887
Actual Fy15
548,677
Actual Fy16
564,696
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DSNY
Agency: DSNY • Pmmr Goal: 2a • Critical: 0
Agency
DSNY
Pmmr Goal
2a
Critical
0
Performance Indicator
Missed refuse collections (%)
Actual Fy14
0.0%
Actual Fy15
0.0%
Actual Fy16
0.4%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
0.8%
4 Month Actual Fy17
0.1%
DPR
Agency: DPR • Pmmr Goal: 4a • Critical: 0
Agency
DPR
Pmmr Goal
4a
Critical
0
Performance Indicator
Total attendance at non-recreation center programs
Actual Fy14
503,919
Actual Fy15
1,076,194
Actual Fy16
934,404
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
632,833
4 Month Actual Fy17
713,018
DPR
Agency: DPR • Pmmr Goal: 4a • Critical: 0
Agency
DPR
Pmmr Goal
4a
Critical
0
Performance Indicator
- Youth programming
Actual Fy14
358,074
Actual Fy15
875,365
Actual Fy16
728,196
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
555,444
4 Month Actual Fy17
639,722
DPR
Agency: DPR • Pmmr Goal: 4a • Critical: 0
Agency
DPR
Pmmr Goal
4a
Critical
0
Performance Indicator
- Adult fitness programming
Actual Fy14
67,665
Actual Fy15
127,250
Actual Fy16
127,400
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
43,250
4 Month Actual Fy17
42,000
DPR
Agency: DPR • Pmmr Goal: 4a • Critical: 0
Agency
DPR
Pmmr Goal
4a
Critical
0
Performance Indicator
- Urban Park Ranger programming
Actual Fy14
78,180
Actual Fy15
73,579
Actual Fy16
78,808
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
34,139
4 Month Actual Fy17
31,296
DPR
Agency: DPR • Pmmr Goal: 4b • Critical: 0
Agency
DPR
Pmmr Goal
4b
Critical
0
Performance Indicator
Parks with an affiliated volunteer group (%)
Actual Fy14
NA
Actual Fy15
NA
Actual Fy16
29%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
27%
DPR
Agency: DPR • Pmmr Goal: 4b • Critical: 0
Agency
DPR
Pmmr Goal
4b
Critical
0
Performance Indicator
Volunteer turnout
Actual Fy14
34,137
Actual Fy15
40,932
Actual Fy16
44,212
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
18,993
4 Month Actual Fy17
18,418
DPR
Agency: DPR • Pmmr Goal: 5a • Critical: 0
Agency
DPR
Pmmr Goal
5a
Critical
0
Performance Indicator
Cases commenced against the City in state and federal court
Actual Fy14
294
Actual Fy15
292
Actual Fy16
349
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
109
4 Month Actual Fy17
109
DPR
Agency: DPR • Pmmr Goal: 5a • Critical: 0
Agency
DPR
Pmmr Goal
5a
Critical
0
Performance Indicator
Payout ($000)
Actual Fy14
$16,760
Actual Fy15
$12,690
Actual Fy16
$13,079
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
$4,561
4 Month Actual Fy17
$5,960
DPR
Agency: DPR • Pmmr Goal: 5a • Critical: 0
Agency
DPR
Pmmr Goal
5a
Critical
0
Performance Indicator
Collisions involving City vehicles
Actual Fy14
496
Actual Fy15
540
Actual Fy16
576
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
187
4 Month Actual Fy17
180
DPR
Agency: DPR • Pmmr Goal: 5a • Critical: 0
Agency
DPR
Pmmr Goal
5a
Critical
0
Performance Indicator
Workplace injuries reported
Actual Fy14
397
Actual Fy15
396
Actual Fy16
374
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
152
4 Month Actual Fy17
114
DPR
Agency: DPR • Pmmr Goal: 6a • Critical: 0
Agency
DPR
Pmmr Goal
6a
Critical
0
Performance Indicator
E-mails sent to agency (through NYC.gov or a publicized agency e-mail address) that were routed
Actual Fy14
6,920
Actual Fy15
6,065
Actual Fy16
5,219
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
2,411
4 Month Actual Fy17
1,056
DPR
Agency: DPR • Pmmr Goal: 6a • Critical: 0
Agency
DPR
Pmmr Goal
6a
Critical
0
Performance Indicator
E-mails routed and responded to in 14 days (%)
Actual Fy14
38%
Actual Fy15
52%
Actual Fy16
60%
Target Fy17
60%
Target Fy18
60%
4 Month Actual Fy16
51%
4 Month Actual Fy17
71%
DPR
Agency: DPR • Pmmr Goal: 6a • Critical: 0
Agency
DPR
Pmmr Goal
6a
Critical
0
Performance Indicator
Letters sent to agency that were routed
Actual Fy14
10,380
Actual Fy15
11,399
Actual Fy16
12,323
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
5,412
4 Month Actual Fy17
4,248
DPR
Agency: DPR • Pmmr Goal: 6a • Critical: 0
Agency
DPR
Pmmr Goal
6a
Critical
0
Performance Indicator
Letters routed and responded to in 14 days (%)
Actual Fy14
30%
Actual Fy15
43%
Actual Fy16
47%
Target Fy17
60%
Target Fy18
60%
4 Month Actual Fy16
35%
4 Month Actual Fy17
70%
DPR
Agency: DPR • Pmmr Goal: 6a • Critical: 0
Agency
DPR
Pmmr Goal
6a
Critical
0
Performance Indicator
Completed customer requests for interpretation
Actual Fy14
60
Actual Fy15
81
Actual Fy16
122
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DPR
Agency: DPR • Pmmr Goal: 6a • Critical: 0
Agency
DPR
Pmmr Goal
6a
Critical
0
Performance Indicator
CORE customer experience rating (0-100)
Actual Fy14
91
Actual Fy15
93
Actual Fy16
91
Target Fy17
85
Target Fy18
85
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DPR
Agency: DPR • Pmmr Goal: 6b • Critical: 0
Agency
DPR
Pmmr Goal
6b
Critical
0
Performance Indicator
Damaged Tree - Branch or Limb Has Fallen Down - # of Service Requests
Actual Fy14
5,744
Actual Fy15
7,292
Actual Fy16
6,764
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
2,593
4 Month Actual Fy17
3,901
DPR
Agency: DPR • Pmmr Goal: 6b • Critical: 0
Agency
DPR
Pmmr Goal
6b
Critical
0
Performance Indicator
Percent meeting time to first action - Damaged Tree - Branch or Limb Has Fallen Down (8 days)
Actual Fy14
82%
Actual Fy15
83%
Actual Fy16
94%
Target Fy17
95%
Target Fy18
95%
4 Month Actual Fy16
94%
4 Month Actual Fy17
96%
DPR
Agency: DPR • Pmmr Goal: 6b • Critical: 0
Agency
DPR
Pmmr Goal
6b
Critical
0
Performance Indicator
Dead Tree - Dead/Dying Tree - # of Service Requests
Actual Fy14
7,802
Actual Fy15
7,592
Actual Fy16
6,536
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
3,712
4 Month Actual Fy17
1,733
DPR
Agency: DPR • Pmmr Goal: 6b • Critical: 0
Agency
DPR
Pmmr Goal
6b
Critical
0
Performance Indicator
Percent meeting time to first action - Dead Tree - Dead/Dying Tree (7 days)
Actual Fy14
69%
Actual Fy15
69%
Actual Fy16
72%
Target Fy17
90%
Target Fy18
90%
4 Month Actual Fy16
71%
4 Month Actual Fy17
40%
DPR
Agency: DPR • Pmmr Goal: 6b • Critical: 0
Agency
DPR
Pmmr Goal
6b
Critical
0
Performance Indicator
New Tree Request - For One Address - # of Service Requests
Actual Fy14
19,134
Actual Fy15
11,901
Actual Fy16
10,049
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
4,397
4 Month Actual Fy17
2,513
DPR
Agency: DPR • Pmmr Goal: 6b • Critical: 0
Agency
DPR
Pmmr Goal
6b
Critical
0
Performance Indicator
Percent meeting time to first action - New Tree Request - For One Address (180 days)
Actual Fy14
98%
Actual Fy15
99%
Actual Fy16
90%
Target Fy17
90%
Target Fy18
90%
4 Month Actual Fy16
98%
4 Month Actual Fy17
93%
DPR
Agency: DPR • Pmmr Goal: 6b • Critical: 0
Agency
DPR
Pmmr Goal
6b
Critical
0
Performance Indicator
Overgrown Tree/Branches - Hitting Building - # of Service Requests
Actual Fy14
2,968
Actual Fy15
4,901
Actual Fy16
2,202
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
757
4 Month Actual Fy17
1,097
DPR
Agency: DPR • Pmmr Goal: 6b • Critical: 0
Agency
DPR
Pmmr Goal
6b
Critical
0
Performance Indicator
Percent meeting time to first action - Overgrown Tree/Branches - Hitting Building (30 days)
Actual Fy14
88%
Actual Fy15
57%
Actual Fy16
48%
Target Fy17
95%
Target Fy18
95%
4 Month Actual Fy16
58%
4 Month Actual Fy17
45%
DPR
Agency: DPR • Pmmr Goal: 6b • Critical: 0
Agency
DPR
Pmmr Goal
6b
Critical
0
Performance Indicator
Root/Sewer/Sidewalk Condition - Trees and Sidewalks Program - # of Service Requests
Actual Fy14
5,851
Actual Fy15
5,810
Actual Fy16
5,665
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
1,090
4 Month Actual Fy17
2,045
DPR
Agency: DPR • Pmmr Goal: 6b • Critical: 0
Agency
DPR
Pmmr Goal
6b
Critical
0
Performance Indicator
Percent meeting time to first action - Root/Sewer/Sidewalk Condition - Trees and Sidewalks Program (30 days)
Actual Fy14
60%
Actual Fy15
64%
Actual Fy16
71%
Target Fy17
85%
Target Fy18
85%
4 Month Actual Fy16
74%
4 Month Actual Fy17
60%
DSNY
Agency: DSNY • Pmmr Goal: 1a • Critical: 1
Agency
DSNY
Pmmr Goal
1a
Critical
1
Performance Indicator
Streets rated acceptably clean (%)
Actual Fy14
93.3%
Actual Fy15
92.7%
Actual Fy16
95.0%
Target Fy17
92.0%
Target Fy18
92.0%
4 Month Actual Fy16
94.4%
4 Month Actual Fy17
96.1%
DSNY
Agency: DSNY • Pmmr Goal: 1a • Critical: 0
Agency
DSNY
Pmmr Goal
1a
Critical
0
Performance Indicator
Streets rated filthy (%)
Actual Fy14
0.4%
Actual Fy15
0.4%
Actual Fy16
0.2%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
0.2%
4 Month Actual Fy17
0.1%
DSNY
Agency: DSNY • Pmmr Goal: 1a • Critical: 0
Agency
DSNY
Pmmr Goal
1a
Critical
0
Performance Indicator
Dirty/marginal sanitation sections (of 232)
Actual Fy14
0
Actual Fy15
0
Actual Fy16
0
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
1
4 Month Actual Fy17
1
DSNY
Agency: DSNY • Pmmr Goal: 1a • Critical: 0
Agency
DSNY
Pmmr Goal
1a
Critical
0
Performance Indicator
Number of Districts (of 59) rated between 0.0% and 69.9%
Actual Fy14
0
Actual Fy15
0
Actual Fy16
0
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
0
4 Month Actual Fy17
0
DSNY
Agency: DSNY • Pmmr Goal: 1a • Critical: 0
Agency
DSNY
Pmmr Goal
1a
Critical
0
Performance Indicator
Number of Districts (of 59) rated between 70.0% and 79.9%
Actual Fy14
0
Actual Fy15
0
Actual Fy16
0
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
0
4 Month Actual Fy17
0
DSNY
Agency: DSNY • Pmmr Goal: 1a • Critical: 0
Agency
DSNY
Pmmr Goal
1a
Critical
0
Performance Indicator
Number of Districts (of 59) rated between 80.0% and 89.9%
Actual Fy14
23
Actual Fy15
23
Actual Fy16
6
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
12
4 Month Actual Fy17
5
DSNY
Agency: DSNY • Pmmr Goal: 1a • Critical: 0
Agency
DSNY
Pmmr Goal
1a
Critical
0
Performance Indicator
Number of Districts (of 59) rated between 90.0% and 100%
Actual Fy14
36
Actual Fy15
36
Actual Fy16
53
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
47
4 Month Actual Fy17
54
DSNY
Agency: DSNY • Pmmr Goal: 1a • Critical: 0
Agency
DSNY
Pmmr Goal
1a
Critical
0
Performance Indicator
Streets cleaned on schedule (%)
Actual Fy14
100%
Actual Fy15
99%
Actual Fy16
98%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DSNY
Agency: DSNY • Pmmr Goal: 1a • Critical: 1
Agency
DSNY
Pmmr Goal
1a
Critical
1
Performance Indicator
Sidewalks rated acceptably clean (%)
Actual Fy14
96.0%
Actual Fy15
95.5%
Actual Fy16
96.5%
Target Fy17
97.0%
Target Fy18
97.0%
4 Month Actual Fy16
96.1%
4 Month Actual Fy17
96.7%
DSNY
Agency: DSNY • Pmmr Goal: 1a • Critical: 0
Agency
DSNY
Pmmr Goal
1a
Critical
0
Performance Indicator
Sidewalks rated filthy (%)
Actual Fy14
0.3%
Actual Fy15
0.4%
Actual Fy16
0.3%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
0.3%
4 Month Actual Fy17
0.2%
DSNY
Agency: DSNY • Pmmr Goal: 1a • Critical: 0
Agency
DSNY
Pmmr Goal
1a
Critical
0
Performance Indicator
Violations issued for dirty sidewalks
Actual Fy14
39,975
Actual Fy15
49,828
Actual Fy16
64,693
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
25,858
4 Month Actual Fy17
27,342
DSNY
Agency: DSNY • Pmmr Goal: 1a • Critical: 0
Agency
DSNY
Pmmr Goal
1a
Critical
0
Performance Indicator
Violations issued for illegal posting
Actual Fy14
18,217
Actual Fy15
11,601
Actual Fy16
8,209
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
272
4 Month Actual Fy17
2,641
DSNY
Agency: DSNY • Pmmr Goal: 1b • Critical: 1
Agency
DSNY
Pmmr Goal
1b
Critical
1
Performance Indicator
Vacant lot cleaning requests
Actual Fy14
2,539
Actual Fy15
2,367
Actual Fy16
2,779
Target Fy17
2,500
Target Fy18
2,500
4 Month Actual Fy16
1,287
4 Month Actual Fy17
1,440
DSNY
Agency: DSNY • Pmmr Goal: 1b • Critical: 1
Agency
DSNY
Pmmr Goal
1b
Critical
1
Performance Indicator
Lots cleaned citywide
Actual Fy14
2,997
Actual Fy15
3,206
Actual Fy16
3,638
Target Fy17
3,200
Target Fy18
3,200
4 Month Actual Fy16
1,175
4 Month Actual Fy17
1,217
DSNY
Agency: DSNY • Pmmr Goal: 1b • Critical: 0
Agency
DSNY
Pmmr Goal
1b
Critical
0
Performance Indicator
City-owned vacant lots cleaned
Actual Fy14
1,943
Actual Fy15
2,284
Actual Fy16
2,520
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
825
4 Month Actual Fy17
852
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