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FY 2017 PMMR Data Extract
City Government
Dataset a6zp-tcs3
11 fields
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Dataset fields
Agency
PMMR Goal
Critical
Performance Indicator
Actual FY14
Actual FY15
Actual FY16
Target FY17
Target FY18
4-Month Actual FY16
4-Month Actual FY17
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ACS
Agency: ACS • Pmmr Goal: 3b • Critical: 1
Agency
ACS
Pmmr Goal
3b
Critical
1
Performance Indicator
General health care cost per youth per day, detention ($)
Actual Fy14
$62
Actual Fy15
$80
Actual Fy16
$121
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
ACS
Agency: ACS • Pmmr Goal: 3c • Critical: 1
Agency
ACS
Pmmr Goal
3c
Critical
1
Performance Indicator
Youth admitted to detention with previous admission(s) to detention (%)
Actual Fy14
60.9%
Actual Fy15
63.3%
Actual Fy16
56.1%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
ACS
Agency: ACS • Pmmr Goal: 3c • Critical: 0
Agency
ACS
Pmmr Goal
3c
Critical
0
Performance Indicator
Number of releases from Close to Home placement to aftercare
Actual Fy14
274
Actual Fy15
283
Actual Fy16
201
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
67
4 Month Actual Fy17
73
ACS
Agency: ACS • Pmmr Goal: 3c • Critical: 1
Agency
ACS
Pmmr Goal
3c
Critical
1
Performance Indicator
Number in Close to Home aftercare (average)
Actual Fy14
93
Actual Fy15
122
Actual Fy16
121
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
138
4 Month Actual Fy17
122
ACS
Agency: ACS • Pmmr Goal: 4a • Critical: 0
Agency
ACS
Pmmr Goal
4a
Critical
0
Performance Indicator
Collisions involving City vehicles
Actual Fy14
35
Actual Fy15
46
Actual Fy16
34
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
13
4 Month Actual Fy17
6
ACS
Agency: ACS • Pmmr Goal: 4a • Critical: 0
Agency
ACS
Pmmr Goal
4a
Critical
0
Performance Indicator
Workplace injuries reported
Actual Fy14
217
Actual Fy15
184
Actual Fy16
226
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
84
4 Month Actual Fy17
64
ACS
Agency: ACS • Pmmr Goal: 5a • Critical: 0
Agency
ACS
Pmmr Goal
5a
Critical
0
Performance Indicator
Completed requests for interpretation
Actual Fy14
63,351
Actual Fy15
79,347
Actual Fy16
87,775
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
25,705
4 Month Actual Fy17
26,233
ACS
Agency: ACS • Pmmr Goal: 5a • Critical: 0
Agency
ACS
Pmmr Goal
5a
Critical
0
Performance Indicator
Letters responded to in 14 days (%)
Actual Fy14
87.4%
Actual Fy15
85.4%
Actual Fy16
97.1%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
100.0%
4 Month Actual Fy17
86.4%
ACS
Agency: ACS • Pmmr Goal: 5a • Critical: 0
Agency
ACS
Pmmr Goal
5a
Critical
0
Performance Indicator
E-mails responded to in 14 days (%)
Actual Fy14
92.6%
Actual Fy15
89.7%
Actual Fy16
97.8%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
99.4%
4 Month Actual Fy17
98.5%
BIC
Agency: BIC • Pmmr Goal: 1a • Critical: 1
Agency
BIC
Pmmr Goal
1a
Critical
1
Performance Indicator
Violations issued to private waste haulers
Actual Fy14
888
Actual Fy15
1,166
Actual Fy16
892
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
239
4 Month Actual Fy17
265
BIC
Agency: BIC • Pmmr Goal: 1a • Critical: 1
Agency
BIC
Pmmr Goal
1a
Critical
1
Performance Indicator
Violations issued to legally operating private waste haulers
Actual Fy14
733
Actual Fy15
827
Actual Fy16
709
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
178
4 Month Actual Fy17
115
BIC
Agency: BIC • Pmmr Goal: 1a • Critical: 1
Agency
BIC
Pmmr Goal
1a
Critical
1
Performance Indicator
Violations issued to illegally operating private waste haulers
Actual Fy14
155
Actual Fy15
339
Actual Fy16
183
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
61
4 Month Actual Fy17
150
BIC
Agency: BIC • Pmmr Goal: 1a • Critical: 1
Agency
BIC
Pmmr Goal
1a
Critical
1
Performance Indicator
Total waste hauling applications denied (%)
Actual Fy14
3.9%
Actual Fy15
4.2%
Actual Fy16
4.4%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
4.4%
4 Month Actual Fy17
4.4%
BIC
Agency: BIC • Pmmr Goal: 1a • Critical: 0
Agency
BIC
Pmmr Goal
1a
Critical
0
Performance Indicator
Violations admitted to or upheld at the Office of Administrative Trials and Hearings (%)
Actual Fy14
90.5%
Actual Fy15
91.5%
Actual Fy16
98.0%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
100.0%
4 Month Actual Fy17
100.0%
BIC
Agency: BIC • Pmmr Goal: 1b • Critical: 1
Agency
BIC
Pmmr Goal
1b
Critical
1
Performance Indicator
Average time to approve waste hauling applications (days) - New and Renewal
Actual Fy14
96
Actual Fy15
234
Actual Fy16
235
Target Fy17
↓
Target Fy18
↓
4 Month Actual Fy16
197
4 Month Actual Fy17
232
BIC
Agency: BIC • Pmmr Goal: 1b • Critical: 1
Agency
BIC
Pmmr Goal
1b
Critical
1
Performance Indicator
Average time to approve waste hauling applications (days) - New
Actual Fy14
103
Actual Fy15
235
Actual Fy16
154
Target Fy17
↓
Target Fy18
↓
4 Month Actual Fy16
158
4 Month Actual Fy17
150
BIC
Agency: BIC • Pmmr Goal: 1b • Critical: 1
Agency
BIC
Pmmr Goal
1b
Critical
1
Performance Indicator
Average time to approve waste hauling applications (days) - Renewal
Actual Fy14
94
Actual Fy15
234
Actual Fy16
254
Target Fy17
↓
Target Fy18
↓
4 Month Actual Fy16
206
4 Month Actual Fy17
258
BIC
Agency: BIC • Pmmr Goal: 1b • Critical: 1
Agency
BIC
Pmmr Goal
1b
Critical
1
Performance Indicator
Average age of pending waste hauling applications (days)
Actual Fy14
221
Actual Fy15
208
Actual Fy16
214
Target Fy17
180
Target Fy18
180
4 Month Actual Fy16
199
4 Month Actual Fy17
228
BIC
Agency: BIC • Pmmr Goal: 1b • Critical: 0
Agency
BIC
Pmmr Goal
1b
Critical
0
Performance Indicator
Average age of pending waste hauling applications (days) - New
Actual Fy14
434
Actual Fy15
387
Actual Fy16
303
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
321
4 Month Actual Fy17
142
BIC
Agency: BIC • Pmmr Goal: 1b • Critical: 0
Agency
BIC
Pmmr Goal
1b
Critical
0
Performance Indicator
Average age of pending waste hauling applications (days) - Renewal
Actual Fy14
147
Actual Fy15
165
Actual Fy16
201
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
179
4 Month Actual Fy17
247
BIC
Agency: BIC • Pmmr Goal: 1b • Critical: 1
Agency
BIC
Pmmr Goal
1b
Critical
1
Performance Indicator
Waste hauling applications pending
Actual Fy14
523
Actual Fy15
762
Actual Fy16
600
Target Fy17
300
Target Fy18
300
4 Month Actual Fy16
830
4 Month Actual Fy17
494
BIC
Agency: BIC • Pmmr Goal: 1b • Critical: 0
Agency
BIC
Pmmr Goal
1b
Critical
0
Performance Indicator
Waste hauling applications pending - New
Actual Fy14
139
Actual Fy15
117
Actual Fy16
85
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
119
4 Month Actual Fy17
106
BIC
Agency: BIC • Pmmr Goal: 1b • Critical: 0
Agency
BIC
Pmmr Goal
1b
Critical
0
Performance Indicator
Waste hauling applications pending - Renewal
Actual Fy14
384
Actual Fy15
645
Actual Fy16
515
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
711
4 Month Actual Fy17
388
BIC
Agency: BIC • Pmmr Goal: 1b • Critical: 0
Agency
BIC
Pmmr Goal
1b
Critical
0
Performance Indicator
Waste hauling applications approved - New and Renewal
Actual Fy14
770
Actual Fy15
737
Actual Fy16
994
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
205
4 Month Actual Fy17
244
BIC
Agency: BIC • Pmmr Goal: 1b • Critical: 0
Agency
BIC
Pmmr Goal
1b
Critical
0
Performance Indicator
Waste hauling applications approved - New
Actual Fy14
128
Actual Fy15
166
Actual Fy16
187
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
38
4 Month Actual Fy17
59
BIC
Agency: BIC • Pmmr Goal: 1b • Critical: 0
Agency
BIC
Pmmr Goal
1b
Critical
0
Performance Indicator
Waste hauling applications approved - Renewal
Actual Fy14
642
Actual Fy15
571
Actual Fy16
807
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
167
4 Month Actual Fy17
185
BIC
Agency: BIC • Pmmr Goal: 2a • Critical: 0
Agency
BIC
Pmmr Goal
2a
Critical
0
Performance Indicator
Violations issued at public wholesale markets
Actual Fy14
79
Actual Fy15
45
Actual Fy16
97
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
40
4 Month Actual Fy17
24
BIC
Agency: BIC • Pmmr Goal: 2a • Critical: 0
Agency
BIC
Pmmr Goal
2a
Critical
0
Performance Indicator
Violations admitted to or upheld at the Environmental Control Board (%)
Actual Fy14
94.0%
Actual Fy15
99.4%
Actual Fy16
98.3%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
100.0%
4 Month Actual Fy17
100.0%
BIC
Agency: BIC • Pmmr Goal: 2a • Critical: 1
Agency
BIC
Pmmr Goal
2a
Critical
1
Performance Indicator
Public wholesale market applications denied (%)
Actual Fy14
3.2%
Actual Fy15
2.5%
Actual Fy16
2.5%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
2.5%
4 Month Actual Fy17
2.5%
BIC
Agency: BIC • Pmmr Goal: 2b • Critical: 1
Agency
BIC
Pmmr Goal
2b
Critical
1
Performance Indicator
Average time to approve public wholesale market applications (days)
Actual Fy14
152
Actual Fy15
382
Actual Fy16
309
Target Fy17
200
Target Fy18
200
4 Month Actual Fy16
259
4 Month Actual Fy17
299
BIC
Agency: BIC • Pmmr Goal: 2b • Critical: 0
Agency
BIC
Pmmr Goal
2b
Critical
0
Performance Indicator
Average time to approve public wholesale market applications (days) - New
Actual Fy14
157
Actual Fy15
459
Actual Fy16
205
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
193
4 Month Actual Fy17
126
BIC
Agency: BIC • Pmmr Goal: 2b • Critical: 0
Agency
BIC
Pmmr Goal
2b
Critical
0
Performance Indicator
Average time to approve public wholesale market applications (days) - Renewal
Actual Fy14
152
Actual Fy15
339
Actual Fy16
367
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
459
4 Month Actual Fy17
328
BIC
Agency: BIC • Pmmr Goal: 2b • Critical: 0
Agency
BIC
Pmmr Goal
2b
Critical
0
Performance Indicator
Average age of pending public wholesale market applications (days)
Actual Fy14
256
Actual Fy15
324
Actual Fy16
215
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
188
4 Month Actual Fy17
220
BIC
Agency: BIC • Pmmr Goal: 2b • Critical: 0
Agency
BIC
Pmmr Goal
2b
Critical
0
Performance Indicator
Average age of pending public wholesale market applications (days) - New
Actual Fy14
399
Actual Fy15
449
Actual Fy16
373
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
408
4 Month Actual Fy17
253
BIC
Agency: BIC • Pmmr Goal: 2b • Critical: 0
Agency
BIC
Pmmr Goal
2b
Critical
0
Performance Indicator
Average age of pending public wholesale market applications (days) - Renewal
Actual Fy14
177
Actual Fy15
264
Actual Fy16
192
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
138
4 Month Actual Fy17
214
BIC
Agency: BIC • Pmmr Goal: 2b • Critical: 0
Agency
BIC
Pmmr Goal
2b
Critical
0
Performance Indicator
Public wholesale market applications approved
Actual Fy14
68
Actual Fy15
49
Actual Fy16
62
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
13
4 Month Actual Fy17
54
BIC
Agency: BIC • Pmmr Goal: 2b • Critical: 0
Agency
BIC
Pmmr Goal
2b
Critical
0
Performance Indicator
Public wholesale market applications approved - New
Actual Fy14
12
Actual Fy15
18
Actual Fy16
16
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
6
4 Month Actual Fy17
8
BIC
Agency: BIC • Pmmr Goal: 2b • Critical: 0
Agency
BIC
Pmmr Goal
2b
Critical
0
Performance Indicator
Public wholesale market applications approved - Renewal
Actual Fy14
56
Actual Fy15
31
Actual Fy16
46
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
7
4 Month Actual Fy17
46
BIC
Agency: BIC • Pmmr Goal: 3a • Critical: 0
Agency
BIC
Pmmr Goal
3a
Critical
0
Performance Indicator
Letters responded to in 14 days (%)
Actual Fy14
100%
Actual Fy15
100%
Actual Fy16
100%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
100%
4 Month Actual Fy17
100%
BIC
Agency: BIC • Pmmr Goal: 3a • Critical: 0
Agency
BIC
Pmmr Goal
3a
Critical
0
Performance Indicator
E-mails responded to in 14 days (%)
Actual Fy14
100%
Actual Fy15
100%
Actual Fy16
100%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
100%
4 Month Actual Fy17
100%
BIC
Agency: BIC • Pmmr Goal: 3a • Critical: 0
Agency
BIC
Pmmr Goal
3a
Critical
0
Performance Indicator
Completed customer requests for interpretation
Actual Fy14
56
Actual Fy15
26
Actual Fy16
93
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
BIC
Agency: BIC • Pmmr Goal: 3a • Critical: 0
Agency
BIC
Pmmr Goal
3a
Critical
0
Performance Indicator
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Actual Fy14
193
Actual Fy15
166
Actual Fy16
157
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
62
4 Month Actual Fy17
61
BIC
Agency: BIC • Pmmr Goal: 3a • Critical: 0
Agency
BIC
Pmmr Goal
3a
Critical
0
Performance Indicator
Number of letters sent to an agency
Actual Fy14
34
Actual Fy15
31
Actual Fy16
24
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
11
4 Month Actual Fy17
7
BIC
Agency: BIC • Pmmr Goal: 3a • Critical: 0
Agency
BIC
Pmmr Goal
3a
Critical
0
Performance Indicator
Average wait time to speak with a customer service agent (minutes)
Actual Fy14
2:07
Actual Fy15
3:42
Actual Fy16
3:02
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
BIC
Agency: BIC • Pmmr Goal: 3a • Critical: 0
Agency
BIC
Pmmr Goal
3a
Critical
0
Performance Indicator
Number of visits made to an agency walk-in facility
Actual Fy14
2,303
Actual Fy15
1,956
Actual Fy16
2,104
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
BIC
Agency: BIC • Pmmr Goal: 3a • Critical: 0
Agency
BIC
Pmmr Goal
3a
Critical
0
Performance Indicator
CORE customer experience rating of facilities (0-100)
Actual Fy14
93
Actual Fy15
93
Actual Fy16
100
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
BOE
Agency: BOE • Pmmr Goal: 1a • Critical: 0
Agency
BOE
Pmmr Goal
1a
Critical
0
Performance Indicator
Voter turnout - general election (000)
Actual Fy14
1,102
Actual Fy15
1,042
Actual Fy16
236
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
BOE
Agency: BOE • Pmmr Goal: 1a • Critical: 0
Agency
BOE
Pmmr Goal
1a
Critical
0
Performance Indicator
Voter Registration forms processed
Actual Fy14
254,404
Actual Fy15
145,809
Actual Fy16
166,961
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
BOE
Agency: BOE • Pmmr Goal: 1a • Critical: 0
Agency
BOE
Pmmr Goal
1a
Critical
0
Performance Indicator
Total registered voters (000)
Actual Fy14
4,610
Actual Fy15
4,568
Actual Fy16
4,552
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
BOE
Agency: BOE • Pmmr Goal: 1a • Critical: 0
Agency
BOE
Pmmr Goal
1a
Critical
0
Performance Indicator
Total active voters (000)
Actual Fy14
4,276
Actual Fy15
4,160
Actual Fy16
4,108
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
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