Youth who attend a training program while in school and are placed in post-secondary education, employment, or advanced training during the 1st quarter after exiting the program (%)
Actual Fy14
78%
Actual Fy15
82%
Actual Fy16
85%
Target Fy17
69%
Target Fy18
69%
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 2b • Critical: 0
Agency
DYCD
Pmmr Goal
2b
Critical
0
Performance Indicator
Youth who are out-of-school, attend a DYCD-funded training or employment program, and attain a degree or certificate by the end of the 3rd quarter after exiting the program (%)
Actual Fy14
65%
Actual Fy15
68%
Actual Fy16
70%
Target Fy17
63%
Target Fy18
63%
4 Month Actual Fy16
81%
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 2b • Critical: 0
Agency
DYCD
Pmmr Goal
2b
Critical
0
Performance Indicator
Youth who attend a DYCD-funded training or employment program while in school and attain a degree or certificate by the end of the 3rd quarter after exiting the program (%)
Actual Fy14
77%
Actual Fy15
78%
Actual Fy16
83%
Target Fy17
63%
Target Fy18
63%
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 3a • Critical: 1
Agency
DYCD
Pmmr Goal
3a
Critical
1
Performance Indicator
Community anti-poverty program participants achieving target outcomes designated for clients in each program area (%)
Actual Fy14
61%
Actual Fy15
67%
Actual Fy16
64%
Target Fy17
60%
Target Fy18
60%
4 Month Actual Fy16
22%
4 Month Actual Fy17
33%
DYCD
Agency: DYCD • Pmmr Goal: 3a • Critical: 0
Agency
DYCD
Pmmr Goal
3a
Critical
0
Performance Indicator
Participants in community anti-poverty programs
Actual Fy14
23,403
Actual Fy15
19,128
Actual Fy16
19,480
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 3a • Critical: 0
Agency
DYCD
Pmmr Goal
3a
Critical
0
Performance Indicator
Number of community anti-poverty programs
Actual Fy14
270
Actual Fy15
270
Actual Fy16
247
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 3a • Critical: 0
Agency
DYCD
Pmmr Goal
3a
Critical
0
Performance Indicator
Value of community anti-poverty program contracts ($000)
Actual Fy14
$19,800
Actual Fy15
$31,168
Actual Fy16
$31,734
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 3b • Critical: 0
Agency
DYCD
Pmmr Goal
3b
Critical
0
Performance Indicator
Participants in DYCD-funded English literacy programs
Actual Fy14
4,306
Actual Fy15
4,068
Actual Fy16
6,003
Target Fy17
5,100
Target Fy18
5,100
4 Month Actual Fy16
2,772
4 Month Actual Fy17
4,372
DYCD
Agency: DYCD • Pmmr Goal: 3b • Critical: 1
Agency
DYCD
Pmmr Goal
3b
Critical
1
Performance Indicator
Participants in DYCD-funded English literacy programs meeting federal standards of improvement in their ability to read, write, and speak English (%)
Actual Fy14
54%
Actual Fy15
52%
Actual Fy16
54%
Target Fy17
55%
Target Fy18
55%
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 3b • Critical: 0
Agency
DYCD
Pmmr Goal
3b
Critical
0
Performance Indicator
Students served in English for Speakers of Other Languages (ESOL) programs
Actual Fy14
3,385
Actual Fy15
3,196
Actual Fy16
4,502
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 3b • Critical: 0
Agency
DYCD
Pmmr Goal
3b
Critical
0
Performance Indicator
Students served in Adult Basic Education programs
Actual Fy14
921
Actual Fy15
872
Actual Fy16
1,501
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 3b • Critical: 0
Agency
DYCD
Pmmr Goal
3b
Critical
0
Performance Indicator
Students served in Adolescent Literacy programs
Actual Fy14
186
Actual Fy15
174
Actual Fy16
175
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 3b • Critical: 0
Agency
DYCD
Pmmr Goal
3b
Critical
0
Performance Indicator
Number of English for Speakers of Other Languages (ESOL) programs
Actual Fy14
23
Actual Fy15
23
Actual Fy16
26
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 3b • Critical: 0
Agency
DYCD
Pmmr Goal
3b
Critical
0
Performance Indicator
Number of Adult Basic Education programs
Actual Fy14
8
Actual Fy15
9
Actual Fy16
11
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 3c • Critical: 0
Agency
DYCD
Pmmr Goal
3c
Critical
0
Performance Indicator
Participants achieving positive outcomes in immigration assistance programs (%)
Actual Fy14
58%
Actual Fy15
59%
Actual Fy16
58%
Target Fy17
50%
Target Fy18
50%
4 Month Actual Fy16
31%
4 Month Actual Fy17
31%
DYCD
Agency: DYCD • Pmmr Goal: 3c • Critical: 0
Agency
DYCD
Pmmr Goal
3c
Critical
0
Performance Indicator
Participants in immigration assistance programs
Actual Fy14
5,422
Actual Fy15
7,058
Actual Fy16
3,505
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 4a • Critical: 0
Agency
DYCD
Pmmr Goal
4a
Critical
0
Performance Indicator
Contracts terminated
Actual Fy14
4
Actual Fy15
2
Actual Fy16
13
Target Fy17
2
Target Fy18
0
4 Month Actual Fy16
10
4 Month Actual Fy17
0
DYCD
Agency: DYCD • Pmmr Goal: 4a • Critical: 1
Agency
DYCD
Pmmr Goal
4a
Critical
1
Performance Indicator
Agency assessments completed as a percent of total agency contracts (%)
Actual Fy14
91%
Actual Fy15
56%
Actual Fy16
90%
Target Fy17
90%
Target Fy18
90%
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 4a • Critical: 0
Agency
DYCD
Pmmr Goal
4a
Critical
0
Performance Indicator
Fiscal audits conducted
Actual Fy14
305
Actual Fy15
290
Actual Fy16
344
Target Fy17
345
Target Fy18
345
4 Month Actual Fy16
0
4 Month Actual Fy17
0
DYCD
Agency: DYCD • Pmmr Goal: 4a • Critical: 0
Agency
DYCD
Pmmr Goal
4a
Critical
0
Performance Indicator
Expenditure report reviews
Actual Fy14
25,352
Actual Fy15
21,687
Actual Fy16
25,433
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 4a • Critical: 1
Agency
DYCD
Pmmr Goal
4a
Critical
1
Performance Indicator
Programmatic reviews/contract monitoring
Actual Fy14
11,008
Actual Fy15
14,622
Actual Fy16
16,832
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 4a • Critical: 0
Agency
DYCD
Pmmr Goal
4a
Critical
0
Performance Indicator
Agency assessments completed
Actual Fy14
1,579
Actual Fy15
732
Actual Fy16
1,356
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 4a • Critical: 0
Agency
DYCD
Pmmr Goal
4a
Critical
0
Performance Indicator
Contracts funded
Actual Fy14
2,691
Actual Fy15
3,046
Actual Fy16
2,502
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 4a • Critical: 0
Agency
DYCD
Pmmr Goal
4a
Critical
0
Performance Indicator
Value of agency contracts ($000)
Actual Fy14
$328,301
Actual Fy15
$478,784
Actual Fy16
$548,747
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 4a • Critical: 0
Agency
DYCD
Pmmr Goal
4a
Critical
0
Performance Indicator
Value of intracity agreements ($000)
Actual Fy14
$5,366
Actual Fy15
$9,460
Actual Fy16
$6,945
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
DYCD
Agency: DYCD • Pmmr Goal: 5a • Critical: 0
Agency
DYCD
Pmmr Goal
5a
Critical
0
Performance Indicator
Completed customer requests for interpretation
Actual Fy14
1,515
Actual Fy15
1,986
Actual Fy16
2,380
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
899
4 Month Actual Fy17
712
DYCD
Agency: DYCD • Pmmr Goal: 5a • Critical: 0
Agency
DYCD
Pmmr Goal
5a
Critical
0
Performance Indicator
Letters responded to in 14 days (%)
Actual Fy14
100%
Actual Fy15
100%
Actual Fy16
100%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
100%
4 Month Actual Fy17
100%
DYCD
Agency: DYCD • Pmmr Goal: 5a • Critical: 0
Agency
DYCD
Pmmr Goal
5a
Critical
0
Performance Indicator
E-mails responded to in 14 days (%)
Actual Fy14
100%
Actual Fy15
100%
Actual Fy16
100%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
100%
4 Month Actual Fy17
100%
DYCD
Agency: DYCD • Pmmr Goal: 5a • Critical: 0
Agency
DYCD
Pmmr Goal
5a
Critical
0
Performance Indicator
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Actual Fy14
243
Actual Fy15
411
Actual Fy16
274
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
109
4 Month Actual Fy17
116
DYCD
Agency: DYCD • Pmmr Goal: 5a • Critical: 0
Agency
DYCD
Pmmr Goal
5a
Critical
0
Performance Indicator
Number of letters sent to an agency
Actual Fy14
248
Actual Fy15
212
Actual Fy16
144
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
38
4 Month Actual Fy17
37
DYCD
Agency: DYCD • Pmmr Goal: 5a • Critical: 0
Agency
DYCD
Pmmr Goal
5a
Critical
0
Performance Indicator
Agency website unique visitors
Actual Fy14
16,843
Actual Fy15
159,479
Actual Fy16
337,571
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
85,000
4 Month Actual Fy17
63,729
DYCD
Agency: DYCD • Pmmr Goal: 5a • Critical: 0
Agency
DYCD
Pmmr Goal
5a
Critical
0
Performance Indicator
Agency website page views
Actual Fy14
154,294
Actual Fy15
956,717
Actual Fy16
1,860,428
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
527,504
4 Month Actual Fy17
410,046
DYCD
Agency: DYCD • Pmmr Goal: 5a • Critical: 0
Agency
DYCD
Pmmr Goal
5a
Critical
0
Performance Indicator
Average call wait time (in seconds)
Actual Fy14
11
Actual Fy15
103
Actual Fy16
146
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
153
4 Month Actual Fy17
45
DYCD
Agency: DYCD • Pmmr Goal: 5a • Critical: 0
Agency
DYCD
Pmmr Goal
5a
Critical
0
Performance Indicator
Calls answered in 30 seconds (%)
Actual Fy14
94%
Actual Fy15
47%
Actual Fy16
47.82%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
51%
4 Month Actual Fy17
78%
DYCD
Agency: DYCD • Pmmr Goal: 5a • Critical: 0
Agency
DYCD
Pmmr Goal
5a
Critical
0
Performance Indicator
Number of calls made to agency call center
Actual Fy14
34,191
Actual Fy15
47,281
Actual Fy16
58,924
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
17,983
4 Month Actual Fy17
16,794
DYCD
Agency: DYCD • Pmmr Goal: 5a • Critical: 0
Agency
DYCD
Pmmr Goal
5a
Critical
0
Performance Indicator
Number of agency customers surveyed for overall customer satisfaction
Actual Fy14
297
Actual Fy15
272
Actual Fy16
126
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
EDC
Agency: EDC • Pmmr Goal: 1a • Critical: 1
Agency
EDC
Pmmr Goal
1a
Critical
1
Performance Indicator
Private investment leveraged on the sale/long-term lease of City-owned property ($000,000)
Actual Fy14
$6,020.5
Actual Fy15
$2,003.3
Actual Fy16
$1,213.6
Target Fy17
$534.0
Target Fy18
$534.0
4 Month Actual Fy16
$326.0
4 Month Actual Fy17
$316.3
EDC
Agency: EDC • Pmmr Goal: 1a • Critical: 0
Agency
EDC
Pmmr Goal
1a
Critical
0
Performance Indicator
Capital expenditures ($000,000) (excludes asset management and funding agreements)
Actual Fy14
$296.3
Actual Fy15
$253.2
Actual Fy16
$303.4
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
$59.0
4 Month Actual Fy17
$14.3
EDC
Agency: EDC • Pmmr Goal: 1a • Critical: 0
Agency
EDC
Pmmr Goal
1a
Critical
0
Performance Indicator
Graffiti sites cleaned
Actual Fy14
7,909
Actual Fy15
10,295
Actual Fy16
9,189
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
4,496
4 Month Actual Fy17
3,948
EDC
Agency: EDC • Pmmr Goal: 1a • Critical: 0
Agency
EDC
Pmmr Goal
1a
Critical
0
Performance Indicator
Square feet of graffiti removed (000)
Actual Fy14
4,325
Actual Fy15
5,913
Actual Fy16
5,650
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
2,350
4 Month Actual Fy17
2,410
EDC
Agency: EDC • Pmmr Goal: 1a • Critical: 0
Agency
EDC
Pmmr Goal
1a
Critical
0
Performance Indicator
East River Ferry - Average monthly ridership
Actual Fy14
107,494
Actual Fy15
113,366
Actual Fy16
131,896
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
170,944
4 Month Actual Fy17
173,265
EDC
Agency: EDC • Pmmr Goal: 2a • Critical: 0
Agency
EDC
Pmmr Goal
2a
Critical
0
Performance Indicator
Capital expenditures on asset management ($000,000)
Actual Fy14
$49.9
Actual Fy15
$38.8
Actual Fy16
$45.8
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
$11.6
4 Month Actual Fy17
$8.8
EDC
Agency: EDC • Pmmr Goal: 2a • Critical: 1
Agency
EDC
Pmmr Goal
2a
Critical
1
Performance Indicator
Occupancy rate of NYCEDC-managed property (%)
Actual Fy14
97.3%
Actual Fy15
93.3%
Actual Fy16
93.7%
Target Fy17
95.0%
Target Fy18
95.0%
4 Month Actual Fy16
93.2%
4 Month Actual Fy17
93.2%
EDC
Agency: EDC • Pmmr Goal: 2a • Critical: 0
Agency
EDC
Pmmr Goal
2a
Critical
0
Performance Indicator
Portfolio revenue generated ($000,000)
Actual Fy14
$199.4
Actual Fy15
$192.4
Actual Fy16
$191.2
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
EDC
Agency: EDC • Pmmr Goal: 2a • Critical: 0
Agency
EDC
Pmmr Goal
2a
Critical
0
Performance Indicator
Square footage of assets actively managed by NYCEDC (000)
Actual Fy14
66,394.3
Actual Fy15
67,266.8
Actual Fy16
66,321.4
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
EDC
Agency: EDC • Pmmr Goal: 2a • Critical: 0
Agency
EDC
Pmmr Goal
2a
Critical
0
Performance Indicator
Outstanding violations at beginning of the period
Actual Fy14
35
Actual Fy15
25
Actual Fy16
64
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
27
4 Month Actual Fy17
80
EDC
Agency: EDC • Pmmr Goal: 2a • Critical: 0
Agency
EDC
Pmmr Goal
2a
Critical
0
Performance Indicator
Outstanding violations closed during the period
Actual Fy14
23
Actual Fy15
22
Actual Fy16
31
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
1
4 Month Actual Fy17
52
EDC
Agency: EDC • Pmmr Goal: 3a • Critical: 1
Agency
EDC
Pmmr Goal
3a
Critical
1
Performance Indicator
Businesses served by industry-focused programmatic initiatives
Actual Fy14
1,290
Actual Fy15
1,366
Actual Fy16
2,722
Target Fy17
↑
Target Fy18
↑
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
EDC
Agency: EDC • Pmmr Goal: 3a • Critical: 0
Agency
EDC
Pmmr Goal
3a
Critical
0
Performance Indicator
Private sector jobs in innovation industries (%) (calendar year)