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FY 2017 PMMR Data Extract
City Government
Dataset a6zp-tcs3
11 fields
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Dataset fields
Agency
PMMR Goal
Critical
Performance Indicator
Actual FY14
Actual FY15
Actual FY16
Target FY17
Target FY18
4-Month Actual FY16
4-Month Actual FY17
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FDNY
Agency: FDNY • Pmmr Goal: 2a • Critical: 0
Agency
FDNY
Pmmr Goal
2a
Critical
0
Performance Indicator
Non life-threatening medical emergency incidents
Actual Fy14
861,859
Actual Fy15
868,666
Actual Fy16
871,337
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
299,706
4 Month Actual Fy17
299,715
FDNY
Agency: FDNY • Pmmr Goal: 2a • Critical: 0
Agency
FDNY
Pmmr Goal
2a
Critical
0
Performance Indicator
Total emergency medical incidents (ambulances)
Actual Fy14
1,323,198
Actual Fy15
1,395,570
Actual Fy16
1,441,931
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
499,761
4 Month Actual Fy17
489,671
FDNY
Agency: FDNY • Pmmr Goal: 2b • Critical: 0
Agency
FDNY
Pmmr Goal
2b
Critical
0
Performance Indicator
Segment one incidents (cardiac arrest and choking)
Actual Fy14
24,985
Actual Fy15
29,719
Actual Fy16
33,096
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
11,379
4 Month Actual Fy17
11,052
FDNY
Agency: FDNY • Pmmr Goal: 2b • Critical: 1
Agency
FDNY
Pmmr Goal
2b
Critical
1
Performance Indicator
Cardiac arrest patients revived (%)
Actual Fy14
25%
Actual Fy15
26%
Actual Fy16
24%
Target Fy17
↑
Target Fy18
↑
4 Month Actual Fy16
27%
4 Month Actual Fy17
18%
FDNY
Agency: FDNY • Pmmr Goal: 2b • Critical: 1
Agency
FDNY
Pmmr Goal
2b
Critical
1
Performance Indicator
- Witnessed cardiac arrest patients revived (%)
Actual Fy14
45%
Actual Fy15
45%
Actual Fy16
46%
Target Fy17
↑
Target Fy18
↑
4 Month Actual Fy16
44%
4 Month Actual Fy17
48%
FDNY
Agency: FDNY • Pmmr Goal: 2b • Critical: 0
Agency
FDNY
Pmmr Goal
2b
Critical
0
Performance Indicator
Average ambulance tours per day (total 911 system)
Actual Fy14
1,025
Actual Fy15
1,057
Actual Fy16
1,105
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
1,086
4 Month Actual Fy17
1,122
FDNY
Agency: FDNY • Pmmr Goal: 2b • Critical: 0
Agency
FDNY
Pmmr Goal
2b
Critical
0
Performance Indicator
Average cost of ambulance tour per day ($)
Actual Fy14
$1,876
Actual Fy15
$1,901
Actual Fy16
$1,937
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
$1,934
4 Month Actual Fy17
$1,982
FDNY
Agency: FDNY • Pmmr Goal: 2b • Critical: 0
Agency
FDNY
Pmmr Goal
2b
Critical
0
Performance Indicator
Ambulance tours per day - Advanced Life Support (ALS) average tours per day (municipal only)
Actual Fy14
226
Actual Fy15
231
Actual Fy16
233
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
229
4 Month Actual Fy17
217
FDNY
Agency: FDNY • Pmmr Goal: 2b • Critical: 0
Agency
FDNY
Pmmr Goal
2b
Critical
0
Performance Indicator
Ambulance tours per day - Basic Life Support (BLS) average tours per day (municipal only)
Actual Fy14
437
Actual Fy15
457
Actual Fy16
508
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
484
4 Month Actual Fy17
542
FDNY
Agency: FDNY • Pmmr Goal: 2b • Critical: 0
Agency
FDNY
Pmmr Goal
2b
Critical
0
Performance Indicator
Voluntary ambulance tours per day - ALS average tours per day
Actual Fy14
143
Actual Fy15
149
Actual Fy16
143
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
148
4 Month Actual Fy17
137
FDNY
Agency: FDNY • Pmmr Goal: 2b • Critical: 0
Agency
FDNY
Pmmr Goal
2b
Critical
0
Performance Indicator
Voluntary ambulance tours per day - BLS average tours per day
Actual Fy14
218
Actual Fy15
221
Actual Fy16
221
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
225
4 Month Actual Fy17
226
FDNY
Agency: FDNY • Pmmr Goal: 3a • Critical: 0
Agency
FDNY
Pmmr Goal
3a
Critical
0
Performance Indicator
Apparatus collisions (fire companies)
Actual Fy14
451
Actual Fy15
480
Actual Fy16
464
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
149
4 Month Actual Fy17
164
FDNY
Agency: FDNY • Pmmr Goal: 3a • Critical: 0
Agency
FDNY
Pmmr Goal
3a
Critical
0
Performance Indicator
Ambulance collisions
Actual Fy14
730
Actual Fy15
806
Actual Fy16
1,056
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
330
4 Month Actual Fy17
384
FDNY
Agency: FDNY • Pmmr Goal: 3a • Critical: 0
Agency
FDNY
Pmmr Goal
3a
Critical
0
Performance Indicator
Fire workplace injuries reported (uniform and civilian)
Actual Fy14
7,655
Actual Fy15
7,850
Actual Fy16
8,113
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
2,869
4 Month Actual Fy17
3,188
FDNY
Agency: FDNY • Pmmr Goal: 3a • Critical: 0
Agency
FDNY
Pmmr Goal
3a
Critical
0
Performance Indicator
EMS workplace injuries reported
Actual Fy14
1,663
Actual Fy15
1,651
Actual Fy16
1,601
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
526
4 Month Actual Fy17
497
FDNY
Agency: FDNY • Pmmr Goal: 3a • Critical: 0
Agency
FDNY
Pmmr Goal
3a
Critical
0
Performance Indicator
Average annual cost of an engine company ($000,000)
Actual Fy14
$6.9
Actual Fy15
$6.8
Actual Fy16
$7.1
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
FDNY
Agency: FDNY • Pmmr Goal: 3a • Critical: 0
Agency
FDNY
Pmmr Goal
3a
Critical
0
Performance Indicator
Average annual cost of a ladder company ($000,000)
Actual Fy14
$8.6
Actual Fy15
$8.6
Actual Fy16
$8.8
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
FDNY
Agency: FDNY • Pmmr Goal: 3a • Critical: 0
Agency
FDNY
Pmmr Goal
3a
Critical
0
Performance Indicator
Average time from inspection request until inspection (days) - Fire alarm inspections
Actual Fy14
32
Actual Fy15
32
Actual Fy16
45
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
32
4 Month Actual Fy17
60
FDNY
Agency: FDNY • Pmmr Goal: 3a • Critical: 0
Agency
FDNY
Pmmr Goal
3a
Critical
0
Performance Indicator
Average time from inspection request until inspection (days) - Rangehood inspections
Actual Fy14
5
Actual Fy15
5
Actual Fy16
5
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
5
4 Month Actual Fy17
5
FDNY
Agency: FDNY • Pmmr Goal: 3a • Critical: 0
Agency
FDNY
Pmmr Goal
3a
Critical
0
Performance Indicator
Violations admitted to or upheld at the Environmental Control Board (%)
Actual Fy14
91%
Actual Fy15
93%
Actual Fy16
93%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
92%
4 Month Actual Fy17
93%
FDNY
Agency: FDNY • Pmmr Goal: 4a • Critical: 0
Agency
FDNY
Pmmr Goal
4a
Critical
0
Performance Indicator
Completed requests for interpretation
Actual Fy14
3,721
Actual Fy15
4,501
Actual Fy16
5,484
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
FDNY
Agency: FDNY • Pmmr Goal: 4a • Critical: 0
Agency
FDNY
Pmmr Goal
4a
Critical
0
Performance Indicator
Letters responded to in 14 days (%)
Actual Fy14
95%
Actual Fy15
92%
Actual Fy16
97%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
97%
4 Month Actual Fy17
98%
FDNY
Agency: FDNY • Pmmr Goal: 4a • Critical: 0
Agency
FDNY
Pmmr Goal
4a
Critical
0
Performance Indicator
E-mails responded to in 14 days (%)
Actual Fy14
97%
Actual Fy15
37%
Actual Fy16
54%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
50%
4 Month Actual Fy17
69%
FDNY
Agency: FDNY • Pmmr Goal: 4a • Critical: 0
Agency
FDNY
Pmmr Goal
4a
Critical
0
Performance Indicator
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Actual Fy14
2,232
Actual Fy15
2,789
Actual Fy16
2,490
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
1,014
4 Month Actual Fy17
824
FDNY
Agency: FDNY • Pmmr Goal: 4a • Critical: 0
Agency
FDNY
Pmmr Goal
4a
Critical
0
Performance Indicator
Number of letters sent to an agency
Actual Fy14
808
Actual Fy15
793
Actual Fy16
699
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
249
4 Month Actual Fy17
318
FDNY
Agency: FDNY • Pmmr Goal: 4a • Critical: 0
Agency
FDNY
Pmmr Goal
4a
Critical
0
Performance Indicator
Average wait time to speak with a customer service agent (minutes)
Actual Fy14
13:14
Actual Fy15
11:22
Actual Fy16
13:53
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
FDNY
Agency: FDNY • Pmmr Goal: 4a • Critical: 0
Agency
FDNY
Pmmr Goal
4a
Critical
0
Performance Indicator
CORE facility rating
Actual Fy14
99
Actual Fy15
91
Actual Fy16
98
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
HHC
Agency: HHC • Pmmr Goal: 1a • Critical: 1
Agency
HHC
Pmmr Goal
1a
Critical
1
Performance Indicator
Eligible women receiving a mammogram screening (%)
Actual Fy14
75.6%
Actual Fy15
77.8%
Actual Fy16
76.4%
Target Fy17
80.0%
Target Fy18
80.0%
4 Month Actual Fy16
76.8%
4 Month Actual Fy17
75.9%
HHC
Agency: HHC • Pmmr Goal: 1a • Critical: 1
Agency
HHC
Pmmr Goal
1a
Critical
1
Performance Indicator
Emergency room revisits for adult asthma patients (%)
Actual Fy14
6.2%
Actual Fy15
6.1%
Actual Fy16
6.2%
Target Fy17
5.0%
Target Fy18
5.0%
4 Month Actual Fy16
6.6%
4 Month Actual Fy17
8.2%
HHC
Agency: HHC • Pmmr Goal: 1a • Critical: 1
Agency
HHC
Pmmr Goal
1a
Critical
1
Performance Indicator
Emergency room revisits for pediatric asthma patients (%)
Actual Fy14
2.9%
Actual Fy15
3.1%
Actual Fy16
3.2%
Target Fy17
3.2%
Target Fy18
3.2%
4 Month Actual Fy16
2.1%
4 Month Actual Fy17
3.0%
HHC
Agency: HHC • Pmmr Goal: 1a • Critical: 0
Agency
HHC
Pmmr Goal
1a
Critical
0
Performance Indicator
Adult patients discharged with a principal psychiatry diagnosis who are readmitted within 30 days (%)
Actual Fy14
7.4%
Actual Fy15
7.4%
Actual Fy16
6.8%
Target Fy17
8.5%
Target Fy18
8.5%
4 Month Actual Fy16
7.0%
4 Month Actual Fy17
7.3%
HHC
Agency: HHC • Pmmr Goal: 1a • Critical: 0
Agency
HHC
Pmmr Goal
1a
Critical
0
Performance Indicator
Inpatient satisfaction rate (%)
Actual Fy14
60.0%
Actual Fy15
63.0%
Actual Fy16
62.0%
Target Fy17
65.0%
Target Fy18
65.0%
4 Month Actual Fy16
62.0%
4 Month Actual Fy17
60.0%
HHC
Agency: HHC • Pmmr Goal: 1a • Critical: 0
Agency
HHC
Pmmr Goal
1a
Critical
0
Performance Indicator
Outpatient satisfaction rate (%)
Actual Fy14
76.9%
Actual Fy15
77.6%
Actual Fy16
77.8%
Target Fy17
80.0%
Target Fy18
80.0%
4 Month Actual Fy16
77.9%
4 Month Actual Fy17
76.8%
HHC
Agency: HHC • Pmmr Goal: 1a • Critical: 0
Agency
HHC
Pmmr Goal
1a
Critical
0
Performance Indicator
Hospital-acquired Central Line-acquired Bloodstream Infection (CLABSI) rate
Actual Fy14
0.890
Actual Fy15
0.940
Actual Fy16
0.900
Target Fy17
1.000
Target Fy18
1.000
4 Month Actual Fy16
0.820
4 Month Actual Fy17
0.700
HHC
Agency: HHC • Pmmr Goal: 1a • Critical: 1
Agency
HHC
Pmmr Goal
1a
Critical
1
Performance Indicator
HIV patients retained in care (%) (annual)
Actual Fy14
86.6%
Actual Fy15
86.1%
Actual Fy16
85.7%
Target Fy17
85.0%
Target Fy18
85.0%
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
HHC
Agency: HHC • Pmmr Goal: 1a • Critical: 0
Agency
HHC
Pmmr Goal
1a
Critical
0
Performance Indicator
Calendar days to third next available new appointment - adult medicine
Actual Fy14
NA
Actual Fy15
26.0
Actual Fy16
23.0
Target Fy17
14.0
Target Fy18
14.0
4 Month Actual Fy16
21.0
4 Month Actual Fy17
24.0
HHC
Agency: HHC • Pmmr Goal: 1a • Critical: 0
Agency
HHC
Pmmr Goal
1a
Critical
0
Performance Indicator
Calendar days to third next available new appointment - pediatric medicine
Actual Fy14
NA
Actual Fy15
6.5
Actual Fy16
5.0
Target Fy17
5.0
Target Fy18
5.0
4 Month Actual Fy16
10.0
4 Month Actual Fy17
9.0
HHC
Agency: HHC • Pmmr Goal: 1b • Critical: 1
Agency
HHC
Pmmr Goal
1b
Critical
1
Performance Indicator
Number of unique patients
Actual Fy14
1,176,275
Actual Fy15
1,172,405
Actual Fy16
1,168,663
Target Fy17
↑
Target Fy18
↑
4 Month Actual Fy16
654,155
4 Month Actual Fy17
644,481
HHC
Agency: HHC • Pmmr Goal: 1b • Critical: 1
Agency
HHC
Pmmr Goal
1b
Critical
1
Performance Indicator
MetroPlus membership
Actual Fy14
468,020
Actual Fy15
472,251
Actual Fy16
501,134
Target Fy17
↑
Target Fy18
↑
4 Month Actual Fy16
466,843
4 Month Actual Fy17
507,335
HHC
Agency: HHC • Pmmr Goal: 1b • Critical: 1
Agency
HHC
Pmmr Goal
1b
Critical
1
Performance Indicator
Uninsured patients served
Actual Fy14
469,239
Actual Fy15
421,647
Actual Fy16
425,089
Target Fy17
↓
Target Fy18
↓
4 Month Actual Fy16
207,787
4 Month Actual Fy17
211,846
HHC
Agency: HHC • Pmmr Goal: 1b • Critical: 1
Agency
HHC
Pmmr Goal
1b
Critical
1
Performance Indicator
Prenatal patients retained in care through delivery (%)
Actual Fy14
85.5%
Actual Fy15
87.1%
Actual Fy16
87.0%
Target Fy17
90.0%
Target Fy18
90.0%
4 Month Actual Fy16
90.7%
4 Month Actual Fy17
86.8%
HHC
Agency: HHC • Pmmr Goal: 1c • Critical: 1
Agency
HHC
Pmmr Goal
1c
Critical
1
Performance Indicator
General care average length of stay (days)
Actual Fy14
5.0
Actual Fy15
5.1
Actual Fy16
5.2
Target Fy17
4.9
Target Fy18
4.9
4 Month Actual Fy16
5.2
4 Month Actual Fy17
5.3
HHC
Agency: HHC • Pmmr Goal: 1c • Critical: 1
Agency
HHC
Pmmr Goal
1c
Critical
1
Performance Indicator
Net days of revenue for accounts receivable
Actual Fy14
54.6
Actual Fy15
57.2
Actual Fy16
51.1
Target Fy17
56.0
Target Fy18
56.0
4 Month Actual Fy16
56.9
4 Month Actual Fy17
52.6
HHC
Agency: HHC • Pmmr Goal: 1c • Critical: 0
Agency
HHC
Pmmr Goal
1c
Critical
0
Performance Indicator
Total correctional health clinical visits (includes intake exams, sick calls, follow-up, mental health and dental)
Actual Fy14
802,405
Actual Fy15
769,459
Actual Fy16
674,825
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
227,227
4 Month Actual Fy17
212,780
HHC
Agency: HHC • Pmmr Goal: 1c • Critical: 0
Agency
HHC
Pmmr Goal
1c
Critical
0
Performance Indicator
Patients with a substance abuse diagnosis in a jail-based substance abuse program (%)
Actual Fy14
NA
Actual Fy15
10.0%
Actual Fy16
10.0%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
8.0%
4 Month Actual Fy17
9.0%
HPD
Agency: HPD • Pmmr Goal: 1a • Critical: 0
Agency
HPD
Pmmr Goal
1a
Critical
0
Performance Indicator
Total complaints reported
Actual Fy14
548,626
Actual Fy15
553,135
Actual Fy16
549,640
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
178,383
4 Month Actual Fy17
165,202
HPD
Agency: HPD • Pmmr Goal: 1a • Critical: 1
Agency
HPD
Pmmr Goal
1a
Critical
1
Performance Indicator
- Emergency complaints reported
Actual Fy14
363,501
Actual Fy15
348,447
Actual Fy16
337,791
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
100,430
4 Month Actual Fy17
91,899
HPD
Agency: HPD • Pmmr Goal: 1a • Critical: 0
Agency
HPD
Pmmr Goal
1a
Critical
0
Performance Indicator
- Heat and hot water
Actual Fy14
120,136
Actual Fy15
122,612
Actual Fy16
109,950
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
18,790
4 Month Actual Fy17
16,832
HPD
Agency: HPD • Pmmr Goal: 1a • Critical: 0
Agency
HPD
Pmmr Goal
1a
Critical
0
Performance Indicator
- Lead
Actual Fy14
33,821
Actual Fy15
32,527
Actual Fy16
31,984
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
11,563
4 Month Actual Fy17
10,374
HPD
Agency: HPD • Pmmr Goal: 1a • Critical: 0
Agency
HPD
Pmmr Goal
1a
Critical
0
Performance Indicator
- Other emergency
Actual Fy14
209,544
Actual Fy15
193,308
Actual Fy16
195,857
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
70,077
4 Month Actual Fy17
64,693
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