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FY 2017 PMMR Data Extract
City Government
Dataset a6zp-tcs3
11 fields
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Dataset fields
Agency
PMMR Goal
Critical
Performance Indicator
Actual FY14
Actual FY15
Actual FY16
Target FY17
Target FY18
4-Month Actual FY16
4-Month Actual FY17
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OATH
Agency: OATH • Pmmr Goal: 2a • Critical: 0
Agency
OATH
Pmmr Goal
2a
Critical
0
Performance Indicator
Dockets received by the OATH Health Hearings Division
Actual Fy14
40,255
Actual Fy15
37,776
Actual Fy16
30,051
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
10,843
4 Month Actual Fy17
9,711
OATH
Agency: OATH • Pmmr Goal: 2a • Critical: 0
Agency
OATH
Pmmr Goal
2a
Critical
0
Performance Indicator
OATH Health Hearings Division hearings conducted
Actual Fy14
37,932
Actual Fy15
34,013
Actual Fy16
23,354
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
8,979
4 Month Actual Fy17
6,682
OATH
Agency: OATH • Pmmr Goal: 2a • Critical: 0
Agency
OATH
Pmmr Goal
2a
Critical
0
Performance Indicator
OATH Health Hearings Division decisions rendered
Actual Fy14
26,043
Actual Fy15
23,731
Actual Fy16
21,398
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
8,186
4 Month Actual Fy17
6,312
OATH
Agency: OATH • Pmmr Goal: 2a • Critical: 0
Agency
OATH
Pmmr Goal
2a
Critical
0
Performance Indicator
Summonses received by the OATH Vehicle for Hire Hearings Division
Actual Fy14
97,392
Actual Fy15
97,986
Actual Fy16
96,270
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
33,899
4 Month Actual Fy17
30,445
OATH
Agency: OATH • Pmmr Goal: 2a • Critical: 0
Agency
OATH
Pmmr Goal
2a
Critical
0
Performance Indicator
OATH Vehicle for Hire Hearings Division hearings conducted
Actual Fy14
59,929
Actual Fy15
75,402
Actual Fy16
53,777
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
21,582
4 Month Actual Fy17
15,855
OATH
Agency: OATH • Pmmr Goal: 2a • Critical: 0
Agency
OATH
Pmmr Goal
2a
Critical
0
Performance Indicator
OATH Vehicle for Hire Hearings Division decisions rendered
Actual Fy14
50,264
Actual Fy15
63,060
Actual Fy16
42,473
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
17,856
4 Month Actual Fy17
13,118
OATH
Agency: OATH • Pmmr Goal: 3a • Critical: 0
Agency
OATH
Pmmr Goal
3a
Critical
0
Performance Indicator
Completed customer requests for interpretation
Actual Fy14
9,240
Actual Fy15
9,419
Actual Fy16
10,185
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
3,240
4 Month Actual Fy17
3,761
OATH
Agency: OATH • Pmmr Goal: 3a • Critical: 0
Agency
OATH
Pmmr Goal
3a
Critical
0
Performance Indicator
Letters responded to in 14 days (%)
Actual Fy14
100%
Actual Fy15
100%
Actual Fy16
100%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
100%
4 Month Actual Fy17
100%
OATH
Agency: OATH • Pmmr Goal: 3a • Critical: 0
Agency
OATH
Pmmr Goal
3a
Critical
0
Performance Indicator
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Actual Fy14
686
Actual Fy15
779
Actual Fy16
987
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
281
4 Month Actual Fy17
385
OATH
Agency: OATH • Pmmr Goal: 3a • Critical: 0
Agency
OATH
Pmmr Goal
3a
Critical
0
Performance Indicator
Number of letters sent to an agency
Actual Fy14
170
Actual Fy15
245
Actual Fy16
192
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
89
4 Month Actual Fy17
46
OATH
Agency: OATH • Pmmr Goal: 3a • Critical: 0
Agency
OATH
Pmmr Goal
3a
Critical
0
Performance Indicator
Number of visits made to an agency walk-in facility
Actual Fy14
198,223
Actual Fy15
180,915
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
OATH
Agency: OATH • Pmmr Goal: 3a • Critical: 0
Agency
OATH
Pmmr Goal
3a
Critical
0
Performance Indicator
CORE customer experience rating (0-100)
Actual Fy14
97
Actual Fy15
94
Actual Fy16
98
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
OATH
Agency: OATH • Pmmr Goal: 3a • Critical: 0
Agency
OATH
Pmmr Goal
3a
Critical
0
Performance Indicator
Number of agency customers surveyed for overall customer satisfaction
Actual Fy14
NA
Actual Fy15
1,105
Actual Fy16
TBD
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
NA
4 Month Actual Fy17
NA
OCME
Agency: OCME • Pmmr Goal: 1a • Critical: 1
Agency
OCME
Pmmr Goal
1a
Critical
1
Performance Indicator
Median time for scene arrivals by medicolegal investigators (MLIs) (hours)
Actual Fy14
1.8
Actual Fy15
1.9
Actual Fy16
2.4
Target Fy17
1.7
Target Fy18
1.7
4 Month Actual Fy16
2.0
4 Month Actual Fy17
2.0
OCME
Agency: OCME • Pmmr Goal: 1a • Critical: 0
Agency
OCME
Pmmr Goal
1a
Critical
0
Performance Indicator
Deaths reported
Actual Fy14
27,505
Actual Fy15
27,984
Actual Fy16
27,674
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
9,015
4 Month Actual Fy17
9,316
OCME
Agency: OCME • Pmmr Goal: 1a • Critical: 0
Agency
OCME
Pmmr Goal
1a
Critical
0
Performance Indicator
Cases where Chief Medical Examiner takes jurisdiction
Actual Fy14
7,109
Actual Fy15
7,136
Actual Fy16
7,375
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
2,444
4 Month Actual Fy17
2,642
OCME
Agency: OCME • Pmmr Goal: 1a • Critical: 0
Agency
OCME
Pmmr Goal
1a
Critical
0
Performance Indicator
Scene investigations
Actual Fy14
4,496
Actual Fy15
4,926
Actual Fy16
5,499
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
1,675
4 Month Actual Fy17
2,016
OCME
Agency: OCME • Pmmr Goal: 1b • Critical: 1
Agency
OCME
Pmmr Goal
1b
Critical
1
Performance Indicator
Median time to complete autopsy reports (days)
Actual Fy14
56.0
Actual Fy15
77.0
Actual Fy16
69.0
Target Fy17
60.0
Target Fy18
60.0
4 Month Actual Fy16
57.0
4 Month Actual Fy17
59.0
OCME
Agency: OCME • Pmmr Goal: 1b • Critical: 0
Agency
OCME
Pmmr Goal
1b
Critical
0
Performance Indicator
Autopsies performed
Actual Fy14
5,176
Actual Fy15
4,960
Actual Fy16
5,077
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
1,641
4 Month Actual Fy17
1,811
OCME
Agency: OCME • Pmmr Goal: 1b • Critical: 0
Agency
OCME
Pmmr Goal
1b
Critical
0
Performance Indicator
External examinations performed to determine cause and manner of death
Actual Fy14
2,008
Actual Fy15
1,872
Actual Fy16
2,069
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
702
4 Month Actual Fy17
798
OCME
Agency: OCME • Pmmr Goal: 1c • Critical: 0
Agency
OCME
Pmmr Goal
1c
Critical
0
Performance Indicator
Median time to process cremation requests (minutes)
Actual Fy14
136.0
Actual Fy15
184.5
Actual Fy16
174.7
Target Fy17
180.0
Target Fy18
180.0
4 Month Actual Fy16
173.2
4 Month Actual Fy17
132.3
OCME
Agency: OCME • Pmmr Goal: 1c • Critical: 0
Agency
OCME
Pmmr Goal
1c
Critical
0
Performance Indicator
Cremation requests
Actual Fy14
14,618
Actual Fy15
15,358
Actual Fy16
15,386
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
5,011
4 Month Actual Fy17
5,136
OCME
Agency: OCME • Pmmr Goal: 2a • Critical: 0
Agency
OCME
Pmmr Goal
2a
Critical
0
Performance Indicator
Number of decedents' remains transported and stored by OCME
Actual Fy14
10,456
Actual Fy15
10,721
Actual Fy16
10,108
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
3,363
4 Month Actual Fy17
3,449
OCME
Agency: OCME • Pmmr Goal: 2a • Critical: 0
Agency
OCME
Pmmr Goal
2a
Critical
0
Performance Indicator
Median time to remove decedents from scene (non-hospital) after investigation (minutes)
Actual Fy14
40.1
Actual Fy15
49.3
Actual Fy16
56.7
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
58.2
4 Month Actual Fy17
60.1
OCME
Agency: OCME • Pmmr Goal: 3a • Critical: 0
Agency
OCME
Pmmr Goal
3a
Critical
0
Performance Indicator
Remains recovered following a disaster or mass fatality incident (cumulative)
Actual Fy14
21,914
Actual Fy15
21,916
Actual Fy16
21,916
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
21,916
4 Month Actual Fy17
21,916
OCME
Agency: OCME • Pmmr Goal: 3b • Critical: 0
Agency
OCME
Pmmr Goal
3b
Critical
0
Performance Indicator
Remains identified following a disaster (cumulative)
Actual Fy14
13,979
Actual Fy15
14,202
Actual Fy16
14,308
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
14,254
4 Month Actual Fy17
14,332
OCME
Agency: OCME • Pmmr Goal: 4a • Critical: 0
Agency
OCME
Pmmr Goal
4a
Critical
0
Performance Indicator
Median days to complete analysis of a DNA case
Actual Fy14
92.0
Actual Fy15
92.0
Actual Fy16
45.0
Target Fy17
30.0
Target Fy18
30.0
4 Month Actual Fy16
46.0
4 Month Actual Fy17
44.0
OCME
Agency: OCME • Pmmr Goal: 4a • Critical: 1
Agency
OCME
Pmmr Goal
4a
Critical
1
Performance Indicator
Median time to complete DNA homicide cases, from evidence submission to report (days)
Actual Fy14
100.0
Actual Fy15
62.0
Actual Fy16
39.0
Target Fy17
30.0
Target Fy18
30.0
4 Month Actual Fy16
39.0
4 Month Actual Fy17
38.5
OCME
Agency: OCME • Pmmr Goal: 4a • Critical: 1
Agency
OCME
Pmmr Goal
4a
Critical
1
Performance Indicator
Median time to complete DNA sexual assault cases, from evidence submission to report (days)
Actual Fy14
59.0
Actual Fy15
50.0
Actual Fy16
36.0
Target Fy17
30.0
Target Fy18
30.0
4 Month Actual Fy16
37.0
4 Month Actual Fy17
31.0
OCME
Agency: OCME • Pmmr Goal: 4a • Critical: 1
Agency
OCME
Pmmr Goal
4a
Critical
1
Performance Indicator
Median time to complete DNA property crime cases, from evidence submission to report (days)
Actual Fy14
119.0
Actual Fy15
188.0
Actual Fy16
57.0
Target Fy17
30.0
Target Fy18
30.0
4 Month Actual Fy16
62.0
4 Month Actual Fy17
54.0
OCME
Agency: OCME • Pmmr Goal: 4a • Critical: 0
Agency
OCME
Pmmr Goal
4a
Critical
0
Performance Indicator
DNA matches with profiles in database
Actual Fy14
2,621
Actual Fy15
6,008
Actual Fy16
7,758
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
2,802
4 Month Actual Fy17
3,039
OCME
Agency: OCME • Pmmr Goal: 4a • Critical: 0
Agency
OCME
Pmmr Goal
4a
Critical
0
Performance Indicator
Evidence submissions received for DNA analysis
Actual Fy14
15,738
Actual Fy15
13,739
Actual Fy16
17,660
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
5,439
4 Month Actual Fy17
7,658
OCME
Agency: OCME • Pmmr Goal: 4a • Critical: 1
Agency
OCME
Pmmr Goal
4a
Critical
1
Performance Indicator
Median time to complete toxicology cases (days)
Actual Fy14
29.0
Actual Fy15
31.0
Actual Fy16
56.0
Target Fy17
45.0
Target Fy18
45.0
4 Month Actual Fy16
108.0
4 Month Actual Fy17
22.0
OCME
Agency: OCME • Pmmr Goal: 4a • Critical: 0
Agency
OCME
Pmmr Goal
4a
Critical
0
Performance Indicator
Toxicology cases received
Actual Fy14
5,002
Actual Fy15
4,850
Actual Fy16
5,140
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
1,625
4 Month Actual Fy17
1,857
OCME
Agency: OCME • Pmmr Goal: 4a • Critical: 0
Agency
OCME
Pmmr Goal
4a
Critical
0
Performance Indicator
Median time to complete toxicology DUI (driving under the influence) cases (days)
Actual Fy14
20.0
Actual Fy15
30.0
Actual Fy16
43.0
Target Fy17
10.0
Target Fy18
10.0
4 Month Actual Fy16
58.0
4 Month Actual Fy17
19.0
OCME
Agency: OCME • Pmmr Goal: 4a • Critical: 0
Agency
OCME
Pmmr Goal
4a
Critical
0
Performance Indicator
Toxicology DUI cases
Actual Fy14
139
Actual Fy15
141
Actual Fy16
200
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
54
4 Month Actual Fy17
70
OCME
Agency: OCME • Pmmr Goal: 4a • Critical: 0
Agency
OCME
Pmmr Goal
4a
Critical
0
Performance Indicator
Median time to complete toxicology sexual assault cases (days)
Actual Fy14
27.0
Actual Fy15
43.0
Actual Fy16
84.0
Target Fy17
17.0
Target Fy18
17.0
4 Month Actual Fy16
164.0
4 Month Actual Fy17
24.0
OCME
Agency: OCME • Pmmr Goal: 4a • Critical: 0
Agency
OCME
Pmmr Goal
4a
Critical
0
Performance Indicator
Toxicology sexual assault cases
Actual Fy14
252
Actual Fy15
279
Actual Fy16
281
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
96
4 Month Actual Fy17
92
OCME
Agency: OCME • Pmmr Goal: 5a • Critical: 0
Agency
OCME
Pmmr Goal
5a
Critical
0
Performance Indicator
Completed customer requests for interpretation
Actual Fy14
188
Actual Fy15
304
Actual Fy16
664
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
164
4 Month Actual Fy17
297
OCME
Agency: OCME • Pmmr Goal: 5a • Critical: 0
Agency
OCME
Pmmr Goal
5a
Critical
0
Performance Indicator
Letters responded to in 14 days (%)
Actual Fy14
100%
Actual Fy15
100%
Actual Fy16
100%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
100%
4 Month Actual Fy17
100%
OCME
Agency: OCME • Pmmr Goal: 5a • Critical: 0
Agency
OCME
Pmmr Goal
5a
Critical
0
Performance Indicator
E-mails responded to in 14 days (%)
Actual Fy14
100%
Actual Fy15
100%
Actual Fy16
100%
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
100%
4 Month Actual Fy17
100%
OCME
Agency: OCME • Pmmr Goal: 5a • Critical: 0
Agency
OCME
Pmmr Goal
5a
Critical
0
Performance Indicator
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Actual Fy14
254
Actual Fy15
310
Actual Fy16
359
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
103
4 Month Actual Fy17
167
OCME
Agency: OCME • Pmmr Goal: 5a • Critical: 0
Agency
OCME
Pmmr Goal
5a
Critical
0
Performance Indicator
Number of letters sent to an agency
Actual Fy14
10,318
Actual Fy15
9,881
Actual Fy16
9,793
Target Fy17
*
Target Fy18
*
4 Month Actual Fy16
3,653
4 Month Actual Fy17
3,044
QPL
Agency: QPL • Pmmr Goal: 1a • Critical: 1
Agency
QPL
Pmmr Goal
1a
Critical
1
Performance Indicator
Average weekly scheduled hours
Actual Fy14
39.6
Actual Fy15
40.2
Actual Fy16
46.3
Target Fy17
45.6
Target Fy18
45.6
4 Month Actual Fy16
41.6
4 Month Actual Fy17
45.0
QPL
Agency: QPL • Pmmr Goal: 1a • Critical: 0
Agency
QPL
Pmmr Goal
1a
Critical
0
Performance Indicator
Libraries open seven days per week (%)
Actual Fy14
5%
Actual Fy15
3%
Actual Fy16
3%
Target Fy17
3%
Target Fy18
3%
4 Month Actual Fy16
3%
4 Month Actual Fy17
3%
QPL
Agency: QPL • Pmmr Goal: 1a • Critical: 1
Agency
QPL
Pmmr Goal
1a
Critical
1
Performance Indicator
Libraries open six days per week (%)
Actual Fy14
33%
Actual Fy15
33%
Actual Fy16
100%
Target Fy17
100%
Target Fy18
100%
4 Month Actual Fy16
33%
4 Month Actual Fy17
100%
QPL
Agency: QPL • Pmmr Goal: 1a • Critical: 1
Agency
QPL
Pmmr Goal
1a
Critical
1
Performance Indicator
Circulation (000)
Actual Fy14
15,759
Actual Fy15
13,587
Actual Fy16
13,091
Target Fy17
13,500
Target Fy18
13,500
4 Month Actual Fy16
4,673
4 Month Actual Fy17
4,536
QPL
Agency: QPL • Pmmr Goal: 1a • Critical: 0
Agency
QPL
Pmmr Goal
1a
Critical
0
Performance Indicator
Reference queries (000)
Actual Fy14
4,351
Actual Fy15
2,955
Actual Fy16
3,443
Target Fy17
4,000
Target Fy18
4,200
4 Month Actual Fy16
1,207
4 Month Actual Fy17
1,246
QPL
Agency: QPL • Pmmr Goal: 1a • Critical: 0
Agency
QPL
Pmmr Goal
1a
Critical
0
Performance Indicator
Electronic visits to website (000)
Actual Fy14
6,926
Actual Fy15
7,854
Actual Fy16
7,725
Target Fy17
8,000
Target Fy18
8,500
4 Month Actual Fy16
2,704
4 Month Actual Fy17
2,555
QPL
Agency: QPL • Pmmr Goal: 1a • Critical: 0
Agency
QPL
Pmmr Goal
1a
Critical
0
Performance Indicator
Computers for public use
Actual Fy14
1,904
Actual Fy15
1,963
Actual Fy16
1,967
Target Fy17
10,000
Target Fy18
12,000
4 Month Actual Fy16
1,967
4 Month Actual Fy17
8,630
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