311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

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Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Funeral Home
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Funeral Home
Additional Details
Lost or Stolen Property
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Funeral Home
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Funeral Home
Additional Details
High-Pressure Sales
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Funeral Home
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Funeral Home
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Funeral Home
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Funeral Home
Additional Details
Fees or Surcharges Not Disclosed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Funeral Home
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Funeral Home
Additional Details
Billing Dispute
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Funeral Home
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Funeral Home
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Funeral Home
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Funeral Home
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Funeral Home
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Funeral Home
Additional Details
Breach of Contract
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Furniture Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Furniture Store
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Furniture Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Furniture Store
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Furniture Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Furniture Store
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Furniture Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Furniture Store
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Furniture Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Furniture Store
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Furniture Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Furniture Store
Additional Details
Goods Damaged or Defective
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Furniture Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Furniture Store
Additional Details
Layaway Terms Not Provided
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Furniture Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Furniture Store
Additional Details
Installation or Repair Faulty
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Furniture Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Furniture Store
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Furniture Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Furniture Store
Additional Details
Price Not Posted or Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Furniture Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Furniture Store
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Furniture Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Furniture Store
Additional Details
Refund or Return Policy Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Furniture Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Furniture Store
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Furniture Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Furniture Store
Additional Details
Used or Refurbished Goods Sold as New
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Games of Chance
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Games of Chance
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Games of Chance
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Games of Chance
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Games of Chance
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Games of Chance
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Games of Chance
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Games of Chance
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Games of Chance
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Games of Chance
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Games of Chance
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Games of Chance
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Games of Chance
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Games of Chance
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Gaming Cafe
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Gaming Cafe
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Gaming Cafe
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Gaming Cafe
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Gaming Cafe
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Gaming Cafe
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Gaming Cafe
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Gaming Cafe
Additional Details
Age Restrictions Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Gaming Cafe
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Gaming Cafe
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Gaming Cafe
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Gaming Cafe
Additional Details
Minors Present
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Garage or Parking Lot
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Garage or Parking Lot
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Garage or Parking Lot
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Garage or Parking Lot
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Garage or Parking Lot
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Garage or Parking Lot
Additional Details
Car Not Available
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Garage or Parking Lot
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Garage or Parking Lot
Additional Details
Cars Parked on Sidewalk or Street
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Garage or Parking Lot
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Garage or Parking Lot
Additional Details
Different Cash or Credit Card Prices Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Garage or Parking Lot
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Garage or Parking Lot
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Garage or Parking Lot
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Garage or Parking Lot
Additional Details
Overcapacity
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Garage or Parking Lot
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Garage or Parking Lot
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Garage or Parking Lot
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Garage or Parking Lot
Additional Details
Rates Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Garage or Parking Lot
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Garage or Parking Lot
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Garage or Parking Lot
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Garage or Parking Lot
Additional Details
Vehicle Damage
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Gas Station Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Gas Station Convenience Store
Additional Details
Spray Paint Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Gas Station Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Gas Station Convenience Store
Additional Details
Spray Paint Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Gas Station Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Gas Station Convenience Store
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Gas Station Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Gas Station Convenience Store
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days