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311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Home Improvement Contractor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Home Improvement Contractor
Additional Details
Contract or Billing Dispute
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Home Improvement Contractor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Home Improvement Contractor
Additional Details
Contract Terms Misleading or Not Disclosed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Home Improvement Contractor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Home Improvement Contractor
Additional Details
Contact Sign Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Home Improvement Contractor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Home Improvement Contractor
Additional Details
Repair or Installation Without Consent
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Home Improvement Contractor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Home Improvement Contractor
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Home Improvement Contractor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Home Improvement Contractor
Additional Details
Used or Refurbished Goods Sold as New
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Home Improvement Contractor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Home Improvement Contractor
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Home Improvement Contractor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Home Improvement Contractor
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Horse-Drawn Cab
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Horse-Drawn Cab
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Horse-Drawn Cab
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Horse-Drawn Cab
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Horse-Drawn Cab
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Horse-Drawn Cab
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Horse-Drawn Cab
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Horse-Drawn Cab
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Hotel or Motel
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Hotel or Motel
Additional Details
Fees or Surcharges Not Disclosed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Hotel or Motel
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Hotel or Motel
Additional Details
Contract or Billing Dispute
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Hotel or Motel
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Hotel or Motel
Additional Details
Cancelation Without Notice
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Hotel or Motel
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Hotel or Motel
Additional Details
Cancelation Fee Charged
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Hotel or Motel
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Hotel or Motel
Additional Details
Required Sign Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Hotel or Motel
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Hotel or Motel
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Immigration Services Provider
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Immigration Services Provider
Additional Details
Qualifications or Other Disclosure Not Made
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Immigration Services Provider
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Immigration Services Provider
Additional Details
Written Contract Not Provided
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Immigration Services Provider
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Immigration Services Provider
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Immigration Services Provider
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Immigration Services Provider
Additional Details
Contract or Billing Dispute
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Immigration Services Provider
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Immigration Services Provider
Additional Details
Consumer Bill of Rights Not Posted or Provided
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Immigration Services Provider
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Immigration Services Provider
Additional Details
Document Copies Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Immigration Services Provider
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Immigration Services Provider
Additional Details
Documents Not Returned
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Immigration Services Provider
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Immigration Services Provider
Additional Details
False Promise of Government Action
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Immigration Services Provider
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Immigration Services Provider
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Jewelry Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Jewelry Store
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Jewelry Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Jewelry Store
Additional Details
Layaway Terms Not Provided
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Jewelry Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Jewelry Store
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Jewelry Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Jewelry Store
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Jewelry Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Jewelry Store
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Jewelry Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Jewelry Store
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Jewelry Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Jewelry Store
Additional Details
Scale Inspection Seal Missing or Expired
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Jewelry Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Jewelry Store
Additional Details
Scale Inaccurate or Broken
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Jewelry Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Jewelry Store
Additional Details
Tare Weight
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Jewelry Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Jewelry Store
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Jewelry Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Jewelry Store
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Jewelry Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Jewelry Store
Additional Details
Refund or Return Policy Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Jewelry Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Jewelry Store
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Laundromat
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Laundromat
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Laundromat
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Laundromat
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Laundromat
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Laundromat
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Laundromat
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Laundromat
Additional Details
Price Gouging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Laundromat
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Laundromat
Additional Details
Price Not Posted or Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Laundromat
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Laundromat
Additional Details
Tare Weight
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Laundromat
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Laundromat
Additional Details
Scale Inaccurate or Broken
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Laundromat
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Laundromat
Additional Details
Scale Inspection Seal Missing or Expired
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Laundromat
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Laundromat
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Laundromat
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Laundromat
Additional Details
Broken Machine Not Labeled
Sla Days
4 days
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