311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

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Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Laundromat
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Laundromat
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Laundromat
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Laundromat
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Laundromat
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Laundromat
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Laundromat
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Laundromat
Additional Details
Contact Sign Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Laundromat
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Laundromat
Additional Details
Lost or Stolen Property
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Laundromat
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Laundromat
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Locksmith
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Locksmith
Additional Details
Misrepresentation of Services or Qualifications
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Locksmith
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Locksmith
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Locksmith
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Locksmith
Additional Details
Demand for Cash Payment
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Locksmith
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Locksmith
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Locksmith
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Locksmith
Additional Details
Property or Home Damage
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Locksmith
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Locksmith
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Mobile Food Vendor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Mobile Food Vendor
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Mobile Food Vendor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Mobile Food Vendor
Additional Details
Price Gouging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Mobile Food Vendor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Mobile Food Vendor
Additional Details
Price Not Posted or Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Mobile Food Vendor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Mobile Food Vendor
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Movie Theater
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Movie Theater
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Movie Theater
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Movie Theater
Additional Details
Minor Present During School Hours
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Movie Theater
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Movie Theater
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Movie Theater
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Movie Theater
Additional Details
Open Caption Showings Not Advertised
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Movie Theater
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Movie Theater
Additional Details
Open Captions Not Provided
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Moving Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Moving Company
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Moving Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Moving Company
Additional Details
Property or Home Damage
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Moving Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Moving Company
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Moving Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Moving Company
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Moving Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Moving Company
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Moving Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Moving Company
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Moving Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Moving Company
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Newsstand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Newsstand
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Newsstand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Newsstand
Additional Details
Box Cutter Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Newsstand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Newsstand
Additional Details
Box Cutter Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Newsstand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Newsstand
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Newsstand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Newsstand
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Newsstand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Newsstand
Additional Details
Laser Pointer Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Newsstand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Newsstand
Additional Details
Laser Pointer Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Newsstand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Newsstand
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Newsstand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Newsstand
Additional Details
Realistic Toy Gun
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Newsstand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Newsstand
Additional Details
Price Gouging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Newsstand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Newsstand
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Newsstand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Newsstand
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Newsstand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Newsstand
Additional Details
Spray Paint Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Newsstand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Newsstand
Additional Details
Spray Paint Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Newsstand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Newsstand
Additional Details
Sidewalk Blocked
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Office Supply or Stationery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Office Supply or Stationery Store
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Office Supply or Stationery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Office Supply or Stationery Store
Additional Details
Price Gouging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Office Supply or Stationery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Office Supply or Stationery Store
Additional Details
Price Not Posted or Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Office Supply or Stationery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Office Supply or Stationery Store
Additional Details
Refund or Return Policy Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Office Supply or Stationery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Office Supply or Stationery Store
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Office Supply or Stationery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Office Supply or Stationery Store
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Office Supply or Stationery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Office Supply or Stationery Store
Additional Details
Laser Pointer Sold to Minor
Sla Days
4 days