311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Office Supply or Stationery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Office Supply or Stationery Store
Additional Details
Laser Pointer Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Office Supply or Stationery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Office Supply or Stationery Store
Additional Details
Goods Damaged or Defective
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Office Supply or Stationery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Office Supply or Stationery Store
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Office Supply or Stationery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Office Supply or Stationery Store
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Office Supply or Stationery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Office Supply or Stationery Store
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Office Supply or Stationery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Office Supply or Stationery Store
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Office Supply or Stationery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Office Supply or Stationery Store
Additional Details
Credit Card Limits Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Online or Mail Order
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Online or Mail Order
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Online or Mail Order
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Online or Mail Order
Additional Details
Goods Damaged or Defective
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Online or Mail Order
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Online or Mail Order
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Online or Mail Order
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Online or Mail Order
Additional Details
Fees or Surcharges Not Disclosed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Online or Mail Order
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Online or Mail Order
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Online or Mail Order
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Online or Mail Order
Additional Details
Price Gouging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Online or Mail Order
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Online or Mail Order
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Online or Mail Order
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Online or Mail Order
Additional Details
Wrong Goods
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Other Store (Non-Food)
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Other Store (Non-Food)
Additional Details
Scale Inaccurate or Broken
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Other Store (Non-Food)
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Other Store (Non-Food)
Additional Details
Tare Weight
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Other Store (Non-Food)
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Other Store (Non-Food)
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Other Store (Non-Food)
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Other Store (Non-Food)
Additional Details
Price Gouging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Other Store (Non-Food)
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Other Store (Non-Food)
Additional Details
Price Not Posted or Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Other Store (Non-Food)
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Other Store (Non-Food)
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Asbestos
Agency
Department of Education
Problem
School Maintenance
Problem Details
Asbestos
Additional Details
Exposed
Sla Days
3 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Other Store (Non-Food)
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Other Store (Non-Food)
Additional Details
Refund or Return Policy Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Other Store (Non-Food)
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Other Store (Non-Food)
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Other Store (Non-Food)
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Other Store (Non-Food)
Additional Details
Expired Medication
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Other Store (Non-Food)
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Other Store (Non-Food)
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Other Store (Non-Food)
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Other Store (Non-Food)
Additional Details
Gender Pricing
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Other Store (Non-Food)
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Other Store (Non-Food)
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Other Store (Non-Food)
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Other Store (Non-Food)
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Other Store (Non-Food)
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Other Store (Non-Food)
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Other Store (Non-Food)
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Other Store (Non-Food)
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
Layaway Terms Not Provided
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
Lost or Stolen Property
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
Pawn Ticket Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
Pawned Items Sold Without Consent
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
Tare Weight
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
Scale Inaccurate or Broken
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pawnbroker
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pawnbroker
Additional Details
Scale Inspection Seal Missing or Expired
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pedicab
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pedicab
Additional Details
Safety Equipment Missing
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Pedicab
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Pedicab
Additional Details
Unlicensed
Sla Days
4 days