311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

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Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Process Server
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Process Server
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Process Server
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Process Server
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Process Server
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Process Server
Additional Details
Harassment
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Process Server
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Process Server
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Publishing Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Publishing Company
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Publishing Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Publishing Company
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Publishing Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Publishing Company
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Publishing Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Publishing Company
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Publishing Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Publishing Company
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Residential Rental Agency
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Residential Rental Agency
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Residential Rental Agency
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Residential Rental Agency
Additional Details
Required Sign Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Residential Rental Agency
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Residential Rental Agency
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Residential Rental Agency
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Residential Rental Agency
Additional Details
Cancelation Fee Charged
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Residential Rental Agency
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Residential Rental Agency
Additional Details
Contract or Billing Dispute
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Residential Rental Agency
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Residential Rental Agency
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Residential Rental Agency
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Residential Rental Agency
Additional Details
Fees or Surcharges Not Disclosed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Restaurant
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Restaurant
Additional Details
Fees or Surcharges Not Disclosed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Restaurant
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Restaurant
Additional Details
Customer Data Shared Without Consent
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Restaurant
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Restaurant
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Restaurant
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Restaurant
Additional Details
Calorie Signs Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Restaurant
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Restaurant
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Restaurant
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Restaurant
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Restaurant
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Restaurant
Additional Details
Refusal to Withdraw Consent to Use Customer Data
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Restaurant
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Restaurant
Additional Details
Scale Inspection Seal Missing or Expired
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Restaurant
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Restaurant
Additional Details
Scale Inaccurate or Broken
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Restaurant
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Restaurant
Additional Details
Tare Weight
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Restaurant
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Restaurant
Additional Details
Tip Required
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Restaurant
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Restaurant
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Restaurant
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Restaurant
Additional Details
Price Gouging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Scale Dealer or Repairer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Scale Dealer or Repairer
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Scale Dealer or Repairer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Scale Dealer or Repairer
Additional Details
Scale Inaccurate or Broken
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Scale Dealer or Repairer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Scale Dealer or Repairer
Additional Details
Scale Inspection Seal Missing or Expired
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Scale Dealer or Repairer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Scale Dealer or Repairer
Additional Details
Used or Refurbished Goods Sold as New
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Scale Dealer or Repairer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Scale Dealer or Repairer
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Scrap Metal Processor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Scrap Metal Processor
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Scrap Metal Processor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Scrap Metal Processor
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Scrap Metal Processor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Scrap Metal Processor
Additional Details
Scale Inspection Seal Missing or Expired
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Scrap Metal Processor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Scrap Metal Processor
Additional Details
Scale Inaccurate or Broken
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Scrap Metal Processor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Scrap Metal Processor
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Scrap Metal Processor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Scrap Metal Processor
Additional Details
Tare Weight
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Scrap Metal Processor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Scrap Metal Processor
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Shipping Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Shipping Company
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Shipping Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Shipping Company
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Shipping Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Shipping Company
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Shipping Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Shipping Company
Additional Details
Tare Weight
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Shipping Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Shipping Company
Additional Details
Scale Inaccurate or Broken
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Shipping Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Shipping Company
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Shipping Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Shipping Company
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Shipping Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Shipping Company
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Sidewalk Cafe
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Sidewalk Cafe
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days