Ask NYC Browse All Data Public Safety Transportation Health Buildings

311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Sidewalk Cafe
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Sidewalk Cafe
Additional Details
Sidewalk Blocked
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Smoking, Cigar, or Vape Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Smoking, Cigar, or Vape Store
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Smoking, Cigar, or Vape Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Smoking, Cigar, or Vape Store
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Smoking, Cigar, or Vape Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Smoking, Cigar, or Vape Store
Additional Details
Refund or Return Policy Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Smoking, Cigar, or Vape Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Smoking, Cigar, or Vape Store
Additional Details
Price Not Posted or Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Smoking, Cigar, or Vape Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Smoking, Cigar, or Vape Store
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Smoking, Cigar, or Vape Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Smoking, Cigar, or Vape Store
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Smoking, Cigar, or Vape Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Smoking, Cigar, or Vape Store
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Smoking, Cigar, or Vape Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Smoking, Cigar, or Vape Store
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Smoking, Cigar, or Vape Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Smoking, Cigar, or Vape Store
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Smoking, Cigar, or Vape Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Smoking, Cigar, or Vape Store
Additional Details
Credit Card Limits Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Stoop Line Stand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Stoop Line Stand
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Stoop Line Stand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Stoop Line Stand
Additional Details
Price Not Posted or Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Stoop Line Stand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Stoop Line Stand
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Stoop Line Stand
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Stoop Line Stand
Additional Details
Sidewalk Blocked
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Storage Warehouse
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Storage Warehouse
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Storage Warehouse
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Storage Warehouse
Additional Details
Wrong Goods
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Storage Warehouse
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Storage Warehouse
Additional Details
Price Not Posted or Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Storage Warehouse
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Storage Warehouse
Additional Details
Property Damage
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Storage Warehouse
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Storage Warehouse
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Storage Warehouse
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Storage Warehouse
Additional Details
Lost or Stolen Property
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Storage Warehouse
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Storage Warehouse
Additional Details
Fees or Surcharges Not Disclosed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Storage Warehouse
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Storage Warehouse
Additional Details
Credit Card Limits Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Storage Warehouse
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Storage Warehouse
Additional Details
Contract or Billing Dispute
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Storage Warehouse
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Storage Warehouse
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Street Fair Vendor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Street Fair Vendor
Additional Details
Goods Damaged or Defective
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Street Fair Vendor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Street Fair Vendor
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Street Fair Vendor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Street Fair Vendor
Additional Details
Price Gouging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Street Fair Vendor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Street Fair Vendor
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Street Fair Vendor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Street Fair Vendor
Additional Details
Scale Inspection Seal Missing or Expired
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Street Fair Vendor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Street Fair Vendor
Additional Details
Scale Inaccurate or Broken
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Street Fair Vendor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Street Fair Vendor
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Street Fair Vendor
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Street Fair Vendor
Additional Details
Refund or Return Policy Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Scale Inaccurate or Broken
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Scale Inspection Seal Missing or Expired
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Spray Paint Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Spray Paint Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Tare Weight
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Price Scanner Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Price Not Posted or Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Price Gouging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Realistic Toy Gun
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Laser Pointer Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Laser Pointer Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Expired Medication
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Supermarket or Grocery Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Supermarket or Grocery Store
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
NYC Data AI • Public-data exploration interface