311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

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Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Goods Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Goods Dealer
Additional Details
Price Gouging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Goods Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Goods Dealer
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Goods Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Goods Dealer
Additional Details
Goods Damaged or Defective
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Goods Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Goods Dealer
Additional Details
Contact Sign Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Goods Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Goods Dealer
Additional Details
Complaint Sign Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Goods Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Goods Dealer
Additional Details
Credit Card Limits Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Goods Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Goods Dealer
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Goods Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Goods Dealer
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Goods Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Goods Dealer
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Goods Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Goods Dealer
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Gun Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Gun Dealer
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Gun Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Gun Dealer
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Gun Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Gun Dealer
Additional Details
Goods Damaged or Defective
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Gun Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Gun Dealer
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Gun Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Gun Dealer
Additional Details
Refund or Return Policy Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Gun Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Gun Dealer
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Used Gun Dealer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Used Gun Dealer
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Wholesale Food Market
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Wholesale Food Market
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Air Conditioning Problem
Agency
Department of Education
Problem
School Maintenance
Problem Details
Air Conditioning Problem
Additional Details
Air Conditioning Not Working
Sla Days
3 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Air Conditioning Problem
Agency
Department of Education
Problem
School Maintenance
Problem Details
Air Conditioning Problem
Additional Details
Inadequate Air Conditioning
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Asbestos
Agency
Department of Education
Problem
School Maintenance
Problem Details
Asbestos
Additional Details
Falling
Sla Days
3 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Broken Fence
Agency
Department of Education
Problem
School Maintenance
Problem Details
Broken Fence
Additional Details
Fence
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Broken Fence
Agency
Department of Education
Problem
School Maintenance
Problem Details
Broken Fence
Additional Details
Gate
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Broken Fence
Agency
Department of Education
Problem
School Maintenance
Problem Details
Broken Fence
Additional Details
Lock
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Broken Lock
Agency
Department of Education
Problem
School Maintenance
Problem Details
Broken Lock
Additional Details
Does Not Lock
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Broken Lock
Agency
Department of Education
Problem
School Maintenance
Problem Details
Broken Lock
Additional Details
Does Not Open
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Broken Water Fountain
Agency
Department of Education
Problem
School Maintenance
Problem Details
Broken Water Fountain
Additional Details
Fountain Damaged
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Broken Water Fountain
Agency
Department of Education
Problem
School Maintenance
Problem Details
Broken Water Fountain
Additional Details
No Water
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Broken Water Fountain
Agency
Department of Education
Problem
School Maintenance
Problem Details
Broken Water Fountain
Additional Details
Pressure Too Low
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Broken Window
Agency
Department of Education
Problem
School Maintenance
Problem Details
Broken Window
Additional Details
Exterior Window
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Broken Window
Agency
Department of Education
Problem
School Maintenance
Problem Details
Broken Window
Additional Details
Interior Window
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Graffiti
Agency
Department of Education
Problem
School Maintenance
Problem Details
Graffiti
Additional Details
N/A
Sla Days
3 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Heating Problem
Agency
Department of Education
Problem
School Maintenance
Problem Details
Heating Problem
Additional Details
Inadequate Heat
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Heating Problem
Agency
Department of Education
Problem
School Maintenance
Problem Details
Heating Problem
Additional Details
No Heat
Sla Days
3 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Lack of Supplies
Agency
Department of Education
Problem
School Maintenance
Problem Details
Lack of Supplies
Additional Details
N/A
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Leaky Roof
Agency
Department of Education
Problem
School Maintenance
Problem Details
Leaky Roof
Additional Details
Falling Debris
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Leaky Roof
Agency
Department of Education
Problem
School Maintenance
Problem Details
Leaky Roof
Additional Details
Ceiling Discolored
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Leaky Roof
Agency
Department of Education
Problem
School Maintenance
Problem Details
Leaky Roof
Additional Details
Tiles Missing
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Other School Condition
Agency
Department of Education
Problem
School Maintenance
Problem Details
Other School Condition
Additional Details
N/A
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Plumbing Problem
Agency
Department of Education
Problem
School Maintenance
Problem Details
Plumbing Problem
Additional Details
Toilets
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Plumbing Problem
Agency
Department of Education
Problem
School Maintenance
Problem Details
Plumbing Problem
Additional Details
Sinks
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Plumbing Problem
Agency
Department of Education
Problem
School Maintenance
Problem Details
Plumbing Problem
Additional Details
Other Water Source
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Poison Ivy
Agency
Department of Education
Problem
School Maintenance
Problem Details
Poison Ivy
Additional Details
N/A
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Rodents/Mice
Agency
Department of Education
Problem
School Maintenance
Problem Details
Rodents/Mice
Additional Details
Signs of Rodents
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Rodents/Mice
Agency
Department of Education
Problem
School Maintenance
Problem Details
Rodents/Mice
Additional Details
Rodents Seen
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Snow/Ice
Agency
Department of Education
Problem
School Maintenance
Problem Details
Snow/Ice
Additional Details
N/A
Sla Days
7 days
Department of Education
Agency: Department of Education • Problem: School Maintenance • Problem Details: Unclean Condition
Agency
Department of Education
Problem
School Maintenance
Problem Details
Unclean Condition
Additional Details
N/A
Sla Days
7 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Air Quality • Problem Details: Asbestos Disturbance
Agency
Department of Environmental Protection
Problem
Air Quality
Problem Details
Asbestos Disturbance
Additional Details
N/A
Sla Days
3 hours
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Air Quality • Problem Details: Chimney/Vent Smoke
Agency
Department of Environmental Protection
Problem
Air Quality
Problem Details
Chimney/Vent Smoke
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Air Quality • Problem Details: Dry Cleaner Odor
Agency
Department of Environmental Protection
Problem
Air Quality
Problem Details
Dry Cleaner Odor
Additional Details
N/A
Sla Days
10 days