311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Air Quality • Problem Details: Dust from Construction
Agency
Department of Environmental Protection
Problem
Air Quality
Problem Details
Dust from Construction
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Air Quality • Problem Details: Dust
Agency
Department of Environmental Protection
Problem
Air Quality
Problem Details
Dust
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Air Quality • Problem Details: Nail Salon Odor
Agency
Department of Environmental Protection
Problem
Air Quality
Problem Details
Nail Salon Odor
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Air Quality • Problem Details: Other Air Problem
Agency
Department of Environmental Protection
Problem
Air Quality
Problem Details
Other Air Problem
Additional Details
N/A
Sla Days
SLA Not Managed by 311
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Air Quality • Problem Details: Restaurant Odor
Agency
Department of Environmental Protection
Problem
Air Quality
Problem Details
Restaurant Odor
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Air Quality • Problem Details: Sweet Odor From Unknown Source
Agency
Department of Environmental Protection
Problem
Air Quality
Problem Details
Sweet Odor From Unknown Source
Additional Details
N/A
Sla Days
1 day
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Air Quality • Problem Details: Vehicle Exhaust Smoke
Agency
Department of Environmental Protection
Problem
Air Quality
Problem Details
Vehicle Exhaust Smoke
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Air Quality • Problem Details: Vehicle Idling Odor
Agency
Department of Environmental Protection
Problem
Air Quality
Problem Details
Vehicle Idling Odor
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: DEP Literature Request • Sla Days: 7 days
Agency
Department of Environmental Protection
Problem
DEP Literature Request
Sla Days
7 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Dry Weather Discharge • Problem Details: From Outfall
Agency
Department of Environmental Protection
Problem
Dry Weather Discharge
Problem Details
From Outfall
Additional Details
N/A
Sla Days
1 day
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Green Infrastructure • Problem Details: Rain Garden
Agency
Department of Environmental Protection
Problem
Green Infrastructure
Problem Details
Rain Garden
Additional Details
Planting
Sla Days
9 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Green Infrastructure • Problem Details: Rain Garden
Agency
Department of Environmental Protection
Problem
Green Infrastructure
Problem Details
Rain Garden
Additional Details
Debris
Sla Days
9 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Hazardous Material • Problem Details: Chemical Odor
Agency
Department of Environmental Protection
Problem
Hazardous Material
Problem Details
Chemical Odor
Additional Details
N/A
Sla Days
5 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Hazardous Material • Problem Details: Chemical Safety/Storage
Agency
Department of Environmental Protection
Problem
Hazardous Material
Problem Details
Chemical Safety/Storage
Additional Details
N/A
Sla Days
3 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Hazardous Material • Problem Details: Chemical Safety
Agency
Department of Environmental Protection
Problem
Hazardous Material
Problem Details
Chemical Safety
Additional Details
Abandoned
Sla Days
1 hour
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Hazardous Material • Problem Details: Chemical Spill
Agency
Department of Environmental Protection
Problem
Hazardous Material
Problem Details
Chemical Spill
Additional Details
N/A
Sla Days
1 hour
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Hazardous Material • Problem Details: Oil Spill Large
Agency
Department of Environmental Protection
Problem
Hazardous Material
Problem Details
Oil Spill Large
Additional Details
N/A
Sla Days
1 hour
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Hazardous Material • Problem Details: Oil Spill Small
Agency
Department of Environmental Protection
Problem
Hazardous Material
Problem Details
Oil Spill Small
Additional Details
N/A
Sla Days
12 hours
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Industrial Waste • Problem Details: Chemical Spill
Agency
Department of Environmental Protection
Problem
Industrial Waste
Problem Details
Chemical Spill
Additional Details
N/A
Sla Days
6 hours
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Industrial Waste • Problem Details: Color
Agency
Department of Environmental Protection
Problem
Industrial Waste
Problem Details
Color
Additional Details
N/A
Sla Days
6 hours
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Industrial Waste • Problem Details: Concrete
Agency
Department of Environmental Protection
Problem
Industrial Waste
Problem Details
Concrete
Additional Details
N/A
Sla Days
3 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Industrial Waste • Problem Details: Gasoline Spill
Agency
Department of Environmental Protection
Problem
Industrial Waste
Problem Details
Gasoline Spill
Additional Details
N/A
Sla Days
6 hours
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Industrial Waste • Problem Details: Grease
Agency
Department of Environmental Protection
Problem
Industrial Waste
Problem Details
Grease
Additional Details
N/A
Sla Days
14 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Industrial Waste • Problem Details: Odor
Agency
Department of Environmental Protection
Problem
Industrial Waste
Problem Details
Odor
Additional Details
N/A
Sla Days
6 hours
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Industrial Waste • Problem Details: Oil Spill Large
Agency
Department of Environmental Protection
Problem
Industrial Waste
Problem Details
Oil Spill Large
Additional Details
N/A
Sla Days
6 hours
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Industrial Waste • Problem Details: Oil Spill Small
Agency
Department of Environmental Protection
Problem
Industrial Waste
Problem Details
Oil Spill Small
Additional Details
N/A
Sla Days
3 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Industrial Waste • Problem Details: Sewage
Agency
Department of Environmental Protection
Problem
Industrial Waste
Problem Details
Sewage
Additional Details
N/A
Sla Days
6 hours
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Industrial Waste • Problem Details: Wastewater
Agency
Department of Environmental Protection
Problem
Industrial Waste
Problem Details
Wastewater
Additional Details
N/A
Sla Days
3 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Lead • Problem Details: Lead Kit
Agency
Department of Environmental Protection
Problem
Lead
Problem Details
Lead Kit
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Noise • Problem Details: Air Conditioner/Ventilation
Agency
Department of Environmental Protection
Problem
Noise
Problem Details
Air Conditioner/Ventilation
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Noise • Problem Details: Alarm
Agency
Department of Environmental Protection
Problem
Noise
Problem Details
Alarm
Additional Details
Chronic
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Noise • Problem Details: Animal Other Than Dog
Agency
Department of Environmental Protection
Problem
Noise
Problem Details
Animal Other Than Dog
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Noise • Problem Details: Boat
Agency
Department of Environmental Protection
Problem
Noise
Problem Details
Boat
Additional Details
Engine/Music/Excessive Horn
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Noise • Problem Details: Construction Equipment
Agency
Department of Environmental Protection
Problem
Noise
Problem Details
Construction Equipment
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Noise • Problem Details: Construction
Agency
Department of Environmental Protection
Problem
Noise
Problem Details
Construction
Additional Details
Before/After Hours
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Noise • Problem Details: Dog
Agency
Department of Environmental Protection
Problem
Noise
Problem Details
Dog
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Noise • Problem Details: Ice Cream Truck
Agency
Department of Environmental Protection
Problem
Noise
Problem Details
Ice Cream Truck
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Noise • Problem Details: Jackhammer
Agency
Department of Environmental Protection
Problem
Noise
Problem Details
Jackhammer
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Noise • Problem Details: Lawn Care Equipment
Agency
Department of Environmental Protection
Problem
Noise
Problem Details
Lawn Care Equipment
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Noise • Problem Details: Manufacturing Business/Plant
Agency
Department of Environmental Protection
Problem
Noise
Problem Details
Manufacturing Business/Plant
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Noise • Problem Details: Private Garbage Truck
Agency
Department of Environmental Protection
Problem
Noise
Problem Details
Private Garbage Truck
Additional Details
N/A
Sla Days
10 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Sewer Maintenance • Problem Details: Backup
Agency
Department of Environmental Protection
Problem
Sewer Maintenance
Problem Details
Backup
Additional Details
N/A
Sla Days
6 hours
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Sewer Maintenance • Problem Details: Catch Basin Clogged
Agency
Department of Environmental Protection
Problem
Sewer Maintenance
Problem Details
Catch Basin Clogged
Additional Details
N/A
Sla Days
6 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Sewer Maintenance • Problem Details: Catch Basin Grate Missing
Agency
Department of Environmental Protection
Problem
Sewer Maintenance
Problem Details
Catch Basin Grate Missing
Additional Details
N/A
Sla Days
4 hours
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Sewer Maintenance • Problem Details: Catch Basin Search
Agency
Department of Environmental Protection
Problem
Sewer Maintenance
Problem Details
Catch Basin Search
Additional Details
N/A
Sla Days
2 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Sewer Maintenance • Problem Details: Catch Basin Sunken
Agency
Department of Environmental Protection
Problem
Sewer Maintenance
Problem Details
Catch Basin Sunken
Additional Details
N/A
Sla Days
6 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Sewer Maintenance • Problem Details: Culvert
Agency
Department of Environmental Protection
Problem
Sewer Maintenance
Problem Details
Culvert
Additional Details
Blocked
Sla Days
7 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Sewer Maintenance • Problem Details: Curb Piece
Agency
Department of Environmental Protection
Problem
Sewer Maintenance
Problem Details
Curb Piece
Additional Details
Missing
Sla Days
5 days
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Sewer Maintenance • Problem Details: Flooding on Highway
Agency
Department of Environmental Protection
Problem
Sewer Maintenance
Problem Details
Flooding on Highway
Additional Details
N/A
Sla Days
8 hours
Department of Environmental Protection
Agency: Department of Environmental Protection • Problem: Sewer Maintenance • Problem Details: Flooding on Street
Agency
Department of Environmental Protection
Problem
Sewer Maintenance
Problem Details
Flooding on Street
Additional Details
N/A
Sla Days
1 day