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311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes- Return Filing
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes- Return Filing
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes- Return Filing
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes- Return Filing
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Audit
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Audit
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Audit
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Audit
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Audit
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Audit
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Audit
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Audit
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Audit
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Audit
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Audit
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Audit
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Audit
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Audit
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Audit
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Audit
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Other
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Other
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Other
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Other
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Other
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Other
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Other
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Other
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Other
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Other
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Other
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Other
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Other
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Other
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Other
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Other
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Refund
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Refund
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Refund
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Refund
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Refund
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Refund
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Refund
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Refund
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Refund
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Refund
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Refund
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Refund
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Refund
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Refund
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Excise Taxes-Refund
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Excise Taxes-Refund
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Mortgage Recording Tax
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Mortgage Recording Tax
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Mortgage Recording Tax
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Mortgage Recording Tax
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Mortgage Recording Tax
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Mortgage Recording Tax
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Mortgage Recording Tax
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Mortgage Recording Tax
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Mortgage Recording Tax
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Mortgage Recording Tax
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Mortgage Recording Tax
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Mortgage Recording Tax
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Mortgage Recording Tax
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Mortgage Recording Tax
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Mortgage Recording Tax
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Mortgage Recording Tax
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Property - Other Billing Issue
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Property - Other Billing Issue
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Property - Other Billing Issue
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Property - Other Billing Issue
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Property - Other Billing Issue
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Property - Other Billing Issue
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Property - Other Billing Issue
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Property - Other Billing Issue
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Property - Other Billing Issue
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Property - Other Billing Issue
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Property - Other Billing Issue
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Property - Other Billing Issue
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Property - Other Billing Issue
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Property - Other Billing Issue
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - Other • Problem Details: Property - Other Billing Issue
Agency
Department of Finance
Problem
Advocate - Other
Problem Details
Property - Other Billing Issue
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - RPIE • Problem Details: RPIE - Filing and Technical Issues
Agency
Department of Finance
Problem
Advocate - RPIE
Problem Details
RPIE - Filing and Technical Issues
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - RPIE • Problem Details: RPIE - Filing and Technical Issues
Agency
Department of Finance
Problem
Advocate - RPIE
Problem Details
RPIE - Filing and Technical Issues
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - RPIE • Problem Details: RPIE - Filing and Technical Issues
Agency
Department of Finance
Problem
Advocate - RPIE
Problem Details
RPIE - Filing and Technical Issues
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - RPIE • Problem Details: RPIE - Filing and Technical Issues
Agency
Department of Finance
Problem
Advocate - RPIE
Problem Details
RPIE - Filing and Technical Issues
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - RPIE • Problem Details: RPIE - Filing and Technical Issues
Agency
Department of Finance
Problem
Advocate - RPIE
Problem Details
RPIE - Filing and Technical Issues
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - RPIE • Problem Details: RPIE - Filing and Technical Issues
Agency
Department of Finance
Problem
Advocate - RPIE
Problem Details
RPIE - Filing and Technical Issues
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - RPIE • Problem Details: RPIE - Filing and Technical Issues
Agency
Department of Finance
Problem
Advocate - RPIE
Problem Details
RPIE - Filing and Technical Issues
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - RPIE • Problem Details: RPIE - Filing and Technical Issues
Agency
Department of Finance
Problem
Advocate - RPIE
Problem Details
RPIE - Filing and Technical Issues
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
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