311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Finance
Agency: Department of Finance • Problem: Advocate - RPIE • Problem Details: Status of Request to file Paper RPIE
Agency
Department of Finance
Problem
Advocate - RPIE
Problem Details
Status of Request to file Paper RPIE
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - RPIE • Problem Details: Status of Request to file Paper RPIE
Agency
Department of Finance
Problem
Advocate - RPIE
Problem Details
Status of Request to file Paper RPIE
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - RPIE • Problem Details: Status of Request to file Paper RPIE
Agency
Department of Finance
Problem
Advocate - RPIE
Problem Details
Status of Request to file Paper RPIE
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - RPIE • Problem Details: Status of Request to file Paper RPIE
Agency
Department of Finance
Problem
Advocate - RPIE
Problem Details
Status of Request to file Paper RPIE
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - RPIE • Problem Details: Status of Request to file Paper RPIE
Agency
Department of Finance
Problem
Advocate - RPIE
Problem Details
Status of Request to file Paper RPIE
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - RPIE • Problem Details: Status of Request to file Paper RPIE
Agency
Department of Finance
Problem
Advocate - RPIE
Problem Details
Status of Request to file Paper RPIE
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - RPIE • Problem Details: Status of Request to file Paper RPIE
Agency
Department of Finance
Problem
Advocate - RPIE
Problem Details
Status of Request to file Paper RPIE
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate - RPIE • Problem Details: Status of Request to file Paper RPIE
Agency
Department of Finance
Problem
Advocate - RPIE
Problem Details
Status of Request to file Paper RPIE
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Audit
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Audit
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Audit
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Audit
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Audit
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Audit
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Audit
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Audit
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Audit
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Audit
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Audit
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Audit
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Audit
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Audit
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Audit
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Audit
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Other
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Other
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Other
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Other
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Other
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Other
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Other
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Other
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Other
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Other
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Other
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Other
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Other
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Other
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Other
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Other
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Refund
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Refund
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Refund
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Refund
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Refund
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Refund
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Refund
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Refund
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Refund
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Refund
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Refund
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Refund
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Refund
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Refund
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Refund
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Refund
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Return filing
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Return filing
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Return filing
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Return filing
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Return filing
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Return filing
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Return filing
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Return filing
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Return filing
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Return filing
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Return filing
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Return filing
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Return filing
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Return filing
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Business Tax • Problem Details: General Business Tax - Return filing
Agency
Department of Finance
Problem
Advocate-Business Tax
Problem Details
General Business Tax - Return filing
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421B Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421B Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421B Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421B Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421B Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421B Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421B Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421B Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421B Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421B Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421B Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421B Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421B Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421B Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421B Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421B Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421A Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421A Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421A Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421A Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311