311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421A Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421A Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421A Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421A Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421A Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421A Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421A Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421A Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421A Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421A Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421A Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421A Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421G Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421G Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421G Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421G Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421G Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421G Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421G Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421G Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421G Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421G Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421G Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421G Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421G Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421G Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial 421G Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial 421G Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial CEP or CRP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial CEP or CRP Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial CEP or CRP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial CEP or CRP Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial CEP or CRP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial CEP or CRP Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial CEP or CRP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial CEP or CRP Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial CEP or CRP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial CEP or CRP Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial CEP or CRP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial CEP or CRP Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial CEP or CRP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial CEP or CRP Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial CEP or CRP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial CEP or CRP Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial DAMP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial DAMP Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial DAMP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial DAMP Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial DAMP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial DAMP Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial DAMP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial DAMP Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial DAMP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial DAMP Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial DAMP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial DAMP Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial DAMP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial DAMP Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial DAMP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial DAMP Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Government Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Government Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Government Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Government Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Government Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Government Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Government Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Government Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Government Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Government Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Government Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Government Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Government Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Government Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Government Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Government Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial ICP or ICAP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial ICP or ICAP Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial ICP or ICAP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial ICP or ICAP Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial ICP or ICAP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial ICP or ICAP Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial ICP or ICAP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial ICP or ICAP Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial ICP or ICAP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial ICP or ICAP Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial ICP or ICAP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial ICP or ICAP Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial ICP or ICAP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial ICP or ICAP Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial ICP or ICAP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial ICP or ICAP Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Not For Profit Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Not For Profit Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Not For Profit Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Not For Profit Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Not For Profit Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Not For Profit Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Not For Profit Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Not For Profit Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311