311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Not For Profit Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Not For Profit Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Not For Profit Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Not For Profit Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Not For Profit Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Not For Profit Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Not For Profit Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Not For Profit Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Other Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Other Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Other Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Other Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Other Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Other Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Other Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Other Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Other Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Other Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Other Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Other Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Other Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Other Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Other Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Other Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial UDAAP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial UDAAP Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial UDAAP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial UDAAP Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial UDAAP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial UDAAP Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial UDAAP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial UDAAP Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial UDAAP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial UDAAP Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial UDAAP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial UDAAP Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial UDAAP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial UDAAP Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial UDAAP Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial UDAAP Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Green Roof or Solar Panel Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Green Roof or Solar Panel Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Green Roof or Solar Panel Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Green Roof or Solar Panel Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Green Roof or Solar Panel Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Green Roof or Solar Panel Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Green Roof or Solar Panel Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Green Roof or Solar Panel Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Green Roof or Solar Panel Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Green Roof or Solar Panel Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Green Roof or Solar Panel Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Green Roof or Solar Panel Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Green Roof or Solar Panel Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Green Roof or Solar Panel Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial Green Roof or Solar Panel Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial Green Roof or Solar Panel Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial J51 Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial J51 Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial J51 Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial J51 Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial J51 Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial J51 Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial J51 Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial J51 Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial J51 Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial J51 Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial J51 Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial J51 Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial J51 Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial J51 Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Commercial Exemptions • Problem Details: Commercial J51 Exemption
Agency
Department of Finance
Problem
Advocate-Commercial Exemptions
Problem Details
Commercial J51 Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Co-opCondo Abatement • Problem Details: Co-op or Condo Abatement
Agency
Department of Finance
Problem
Advocate-Co-opCondo Abatement
Problem Details
Co-op or Condo Abatement
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Co-opCondo Abatement • Problem Details: Co-op or Condo Abatement
Agency
Department of Finance
Problem
Advocate-Co-opCondo Abatement
Problem Details
Co-op or Condo Abatement
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Co-opCondo Abatement • Problem Details: Co-op or Condo Abatement
Agency
Department of Finance
Problem
Advocate-Co-opCondo Abatement
Problem Details
Co-op or Condo Abatement
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Co-opCondo Abatement • Problem Details: Co-op or Condo Abatement
Agency
Department of Finance
Problem
Advocate-Co-opCondo Abatement
Problem Details
Co-op or Condo Abatement
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Co-opCondo Abatement • Problem Details: Co-op or Condo Abatement
Agency
Department of Finance
Problem
Advocate-Co-opCondo Abatement
Problem Details
Co-op or Condo Abatement
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Co-opCondo Abatement • Problem Details: Co-op or Condo Abatement
Agency
Department of Finance
Problem
Advocate-Co-opCondo Abatement
Problem Details
Co-op or Condo Abatement
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Co-opCondo Abatement • Problem Details: Co-op or Condo Abatement
Agency
Department of Finance
Problem
Advocate-Co-opCondo Abatement
Problem Details
Co-op or Condo Abatement
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Co-opCondo Abatement • Problem Details: Co-op or Condo Abatement
Agency
Department of Finance
Problem
Advocate-Co-opCondo Abatement
Problem Details
Co-op or Condo Abatement
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Foreclosure • Problem Details: In Rem Foreclosure
Agency
Department of Finance
Problem
Advocate-Foreclosure
Problem Details
In Rem Foreclosure
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Foreclosure • Problem Details: In Rem Foreclosure
Agency
Department of Finance
Problem
Advocate-Foreclosure
Problem Details
In Rem Foreclosure
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Foreclosure • Problem Details: In Rem Foreclosure
Agency
Department of Finance
Problem
Advocate-Foreclosure
Problem Details
In Rem Foreclosure
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Foreclosure • Problem Details: In Rem Foreclosure
Agency
Department of Finance
Problem
Advocate-Foreclosure
Problem Details
In Rem Foreclosure
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Foreclosure • Problem Details: In Rem Foreclosure
Agency
Department of Finance
Problem
Advocate-Foreclosure
Problem Details
In Rem Foreclosure
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Foreclosure • Problem Details: In Rem Foreclosure
Agency
Department of Finance
Problem
Advocate-Foreclosure
Problem Details
In Rem Foreclosure
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311