Ask NYC Browse All Data Public Safety Transportation Health Buildings

311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
Department of Buildings
Agency: Department of Buildings • Problem: Illegal Conversion • Problem Details: Commercial Space
Agency
Department of Buildings
Problem
Illegal Conversion
Problem Details
Commercial Space
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Illegal Conversion • Problem Details: Industrial Space
Agency
Department of Buildings
Problem
Illegal Conversion
Problem Details
Industrial Space
Additional Details
Used as Business
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Illegal Conversion • Problem Details: Industrial Space
Agency
Department of Buildings
Problem
Illegal Conversion
Problem Details
Industrial Space
Additional Details
Used as Residence
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Illegal Conversion • Problem Details: Residential Space
Agency
Department of Buildings
Problem
Illegal Conversion
Problem Details
Residential Space
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Illegal Use • Problem Details: Commercial Used as Residence
Agency
Department of Buildings
Problem
Illegal Use
Problem Details
Commercial Used as Residence
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Illegal Use • Problem Details: Residential Used as Business
Agency
Department of Buildings
Problem
Illegal Use
Problem Details
Residential Used as Business
Additional Details
N/A
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Illegal Use • Problem Details: Used as Hotel/Vacation Rental/Short Stay
Agency
Department of Buildings
Problem
Illegal Use
Problem Details
Used as Hotel/Vacation Rental/Short Stay
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Landmark Building • Problem Details: Illegal Work
Agency
Department of Buildings
Problem
Landmark Building
Problem Details
Illegal Work
Additional Details
No Landmark Approval
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Landmark Building • Problem Details: Illegal Work
Agency
Department of Buildings
Problem
Landmark Building
Problem Details
Illegal Work
Additional Details
No Landmark Permit
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Landmark Building • Problem Details: Illegal Work
Agency
Department of Buildings
Problem
Landmark Building
Problem Details
Illegal Work
Additional Details
On Exterior
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Light from Parking Lot • Problem Details: Shining Brightly
Agency
Department of Buildings
Problem
Light from Parking Lot
Problem Details
Shining Brightly
Additional Details
Into Apartment/Building
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: No Building Permit • Problem Details: Construction
Agency
Department of Buildings
Problem
No Building Permit
Problem Details
Construction
Additional Details
3 or More Occupied Units
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: No Building Permit • Problem Details: Construction
Agency
Department of Buildings
Problem
No Building Permit
Problem Details
Construction
Additional Details
N/A
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: No Building Permit • Problem Details: Construction
Agency
Department of Buildings
Problem
No Building Permit
Problem Details
Construction
Additional Details
3 or More Occupied Units
Sla Days
12 hours
Department of Buildings
Agency: Department of Buildings • Problem: No Building Permit • Problem Details: Construction
Agency
Department of Buildings
Problem
No Building Permit
Problem Details
Construction
Additional Details
N/A
Sla Days
12 hours
Department of Buildings
Agency: Department of Buildings • Problem: No Building Permit • Problem Details: Demolition
Agency
Department of Buildings
Problem
No Building Permit
Problem Details
Demolition
Additional Details
N/A
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: No Building Permit • Problem Details: Demolition
Agency
Department of Buildings
Problem
No Building Permit
Problem Details
Demolition
Additional Details
3 or More Occupied Units
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: No Building Permit • Problem Details: Demolition
Agency
Department of Buildings
Problem
No Building Permit
Problem Details
Demolition
Additional Details
N/A
Sla Days
12 hours
Department of Buildings
Agency: Department of Buildings • Problem: No Building Permit • Problem Details: Demolition
Agency
Department of Buildings
Problem
No Building Permit
Problem Details
Demolition
Additional Details
3 or More Occupied Units
Sla Days
12 hours
Department of Buildings
Agency: Department of Buildings • Problem: No Building Permit • Problem Details: Place of Assembly
Agency
Department of Buildings
Problem
No Building Permit
Problem Details
Place of Assembly
Additional Details
N/A
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: No Handicap Access • Problem Details: Does Not Meet Equal Access Law
Agency
Department of Buildings
Problem
No Handicap Access
Problem Details
Does Not Meet Equal Access Law
Additional Details
N/A
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Plumbing • Problem Details: Commercial Building
Agency
Department of Buildings
Problem
Plumbing
Problem Details
Commercial Building
Additional Details
No Hot Water
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Plumbing • Problem Details: Commercial Building
Agency
Department of Buildings
Problem
Plumbing
Problem Details
Commercial Building
Additional Details
Other
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Plumbing • Problem Details: Commercial Building
Agency
Department of Buildings
Problem
Plumbing
Problem Details
Commercial Building
Additional Details
Leaking
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Plumbing Work in Past • Problem Details: Illegal/No Permit
Agency
Department of Buildings
Problem
Plumbing Work in Past
Problem Details
Illegal/No Permit
Additional Details
Plumbing
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Plumbing Work in Past • Problem Details: Illegal/No Permit
Agency
Department of Buildings
Problem
Plumbing Work in Past
Problem Details
Illegal/No Permit
Additional Details
Sprinkler
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Plumbing Work in Past • Problem Details: Illegal/No Permit
Agency
Department of Buildings
Problem
Plumbing Work in Past
Problem Details
Illegal/No Permit
Additional Details
Standpipe
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Plumbing Work in Progress • Problem Details: Improper
Agency
Department of Buildings
Problem
Plumbing Work in Progress
Problem Details
Improper
Additional Details
N/A
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Plumbing Work in Progress • Problem Details: Unlicensed
Agency
Department of Buildings
Problem
Plumbing Work in Progress
Problem Details
Unlicensed
Additional Details
N/A
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Privately Owned Public Space • Problem Details: Closed During Open Hours
Agency
Department of Buildings
Problem
Privately Owned Public Space
Problem Details
Closed During Open Hours
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Privately Owned Public Space • Problem Details: Not Maintained
Agency
Department of Buildings
Problem
Privately Owned Public Space
Problem Details
Not Maintained
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Safety Net • Problem Details: 6 or Fewer Floors
Agency
Department of Buildings
Problem
Safety Net
Problem Details
6 or Fewer Floors
Additional Details
None
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Safety Net • Problem Details: 6 or Fewer Floors
Agency
Department of Buildings
Problem
Safety Net
Problem Details
6 or Fewer Floors
Additional Details
Inadequate
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Safety Net • Problem Details: 6 or Fewer Floors
Agency
Department of Buildings
Problem
Safety Net
Problem Details
6 or Fewer Floors
Additional Details
Damaged
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Safety Net • Problem Details: More Than 6 Floors
Agency
Department of Buildings
Problem
Safety Net
Problem Details
More Than 6 Floors
Additional Details
Damaged
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Safety Net • Problem Details: More Than 6 Floors
Agency
Department of Buildings
Problem
Safety Net
Problem Details
More Than 6 Floors
Additional Details
Inadequate
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Safety Net • Problem Details: More Than 6 Floors
Agency
Department of Buildings
Problem
Safety Net
Problem Details
More Than 6 Floors
Additional Details
None
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Scaffold/Sidewalk Shed • Problem Details: Defective
Agency
Department of Buildings
Problem
Scaffold/Sidewalk Shed
Problem Details
Defective
Additional Details
Connection/Railing Missing
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Scaffold/Sidewalk Shed • Problem Details: Defective
Agency
Department of Buildings
Problem
Scaffold/Sidewalk Shed
Problem Details
Defective
Additional Details
Board Missing
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Scaffold/Sidewalk Shed • Problem Details: Inadequate
Agency
Department of Buildings
Problem
Scaffold/Sidewalk Shed
Problem Details
Inadequate
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Scaffold/Sidewalk Shed • Problem Details: No Permit/Certificate
Agency
Department of Buildings
Problem
Scaffold/Sidewalk Shed
Problem Details
No Permit/Certificate
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Scaffold/Sidewalk Shed • Problem Details: None
Agency
Department of Buildings
Problem
Scaffold/Sidewalk Shed
Problem Details
None
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Scaffold/Sidewalk Shed • Problem Details: Unsafe
Agency
Department of Buildings
Problem
Scaffold/Sidewalk Shed
Problem Details
Unsafe
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Single Occupancy Bathroom • Problem Details: Missing/Improper Sign
Agency
Department of Buildings
Problem
Single Occupancy Bathroom
Problem Details
Missing/Improper Sign
Additional Details
N/A
Sla Days
90 days
Department of Buildings
Agency: Department of Buildings • Problem: Single Room Occupancy • Problem Details: Illegal Conversion
Agency
Department of Buildings
Problem
Single Room Occupancy
Problem Details
Illegal Conversion
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Single Room Occupancy • Problem Details: Overcrowded
Agency
Department of Buildings
Problem
Single Room Occupancy
Problem Details
Overcrowded
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Single Room Occupancy • Problem Details: Used as Business
Agency
Department of Buildings
Problem
Single Room Occupancy
Problem Details
Used as Business
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Smoking • Problem Details: No Smoking Sign Missing
Agency
Department of Buildings
Problem
Smoking
Problem Details
No Smoking Sign Missing
Additional Details
N/A
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Smoking • Problem Details: Worker Smoking
Agency
Department of Buildings
Problem
Smoking
Problem Details
Worker Smoking
Additional Details
Construction Site
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Special Natural Area District • Problem Details: Illegal
Agency
Department of Buildings
Problem
Special Natural Area District
Problem Details
Illegal
Additional Details
Land Modification
Sla Days
40 days
NYC Data AI • Public-data exploration interface