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311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Finance
Agency: Department of Finance • Problem: Advocate-Foreclosure • Problem Details: In Rem Foreclosure
Agency
Department of Finance
Problem
Advocate-Foreclosure
Problem Details
In Rem Foreclosure
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Foreclosure • Problem Details: In Rem Foreclosure
Agency
Department of Finance
Problem
Advocate-Foreclosure
Problem Details
In Rem Foreclosure
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Clergy Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Clergy Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Clergy Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Clergy Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Clergy Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Clergy Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Clergy Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Clergy Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Clergy Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Clergy Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Clergy Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Clergy Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Clergy Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Clergy Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Clergy Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Clergy Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Crime Victim or Good Samaritan Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Crime Victim or Good Samaritan Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Crime Victim or Good Samaritan Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Crime Victim or Good Samaritan Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Condo or Co-op Abatement
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Condo or Co-op Abatement
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Crime Victim or Good Samaritan Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Crime Victim or Good Samaritan Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Crime Victim or Good Samaritan Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Crime Victim or Good Samaritan Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Crime Victim or Good Samaritan Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Crime Victim or Good Samaritan Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Crime Victim or Good Samaritan Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Crime Victim or Good Samaritan Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Crime Victim or Good Samaritan Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Crime Victim or Good Samaritan Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Crime Victim or Good Samaritan Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Crime Victim or Good Samaritan Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal DHE Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal DHE Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal DHE Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal DHE Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal DHE Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal DHE Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal DHE Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal DHE Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal DHE Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal DHE Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal DHE Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal DHE Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal DHE Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal DHE Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal DHE Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal DHE Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Other Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Other Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Other Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Other Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Other Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Other Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Other Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Other Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Other Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Other Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Other Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Other Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Other Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Other Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Other Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Other Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal SCHE Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal SCHE Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal SCHE Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal SCHE Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal SCHE Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal SCHE Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal SCHE Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal SCHE Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal SCHE Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal SCHE Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal SCHE Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal SCHE Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal SCHE Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal SCHE Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal SCHE Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal SCHE Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal STAR Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal STAR Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal STAR Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal STAR Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal STAR Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal STAR Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal STAR Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal STAR Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal STAR Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal STAR Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal STAR Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal STAR Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal STAR Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal STAR Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
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