Ask NYC Browse All Data Public Safety Transportation Health Buildings

311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal STAR Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal STAR Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Veteran Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Veteran Exemption
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Veteran Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Veteran Exemption
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Veteran Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Veteran Exemption
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Veteran Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Veteran Exemption
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Veteran Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Veteran Exemption
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Veteran Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Veteran Exemption
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Veteran Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Veteran Exemption
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Personal Exemptions • Problem Details: Personal Veteran Exemption
Agency
Department of Finance
Problem
Advocate-Personal Exemptions
Problem Details
Personal Veteran Exemption
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Prop Class Incorrect • Problem Details: Property Misclassification
Agency
Department of Finance
Problem
Advocate-Prop Class Incorrect
Problem Details
Property Misclassification
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Prop Class Incorrect • Problem Details: Property Misclassification
Agency
Department of Finance
Problem
Advocate-Prop Class Incorrect
Problem Details
Property Misclassification
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Prop Class Incorrect • Problem Details: Property Misclassification
Agency
Department of Finance
Problem
Advocate-Prop Class Incorrect
Problem Details
Property Misclassification
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Prop Class Incorrect • Problem Details: Property Misclassification
Agency
Department of Finance
Problem
Advocate-Prop Class Incorrect
Problem Details
Property Misclassification
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Prop Class Incorrect • Problem Details: Property Misclassification
Agency
Department of Finance
Problem
Advocate-Prop Class Incorrect
Problem Details
Property Misclassification
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Prop Class Incorrect • Problem Details: Property Misclassification
Agency
Department of Finance
Problem
Advocate-Prop Class Incorrect
Problem Details
Property Misclassification
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Prop Class Incorrect • Problem Details: Property Misclassification
Agency
Department of Finance
Problem
Advocate-Prop Class Incorrect
Problem Details
Property Misclassification
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Prop Class Incorrect • Problem Details: Property Misclassification
Agency
Department of Finance
Problem
Advocate-Prop Class Incorrect
Problem Details
Property Misclassification
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Prop Refunds/Credits • Problem Details: Property Refunds and Credits
Agency
Department of Finance
Problem
Advocate-Prop Refunds/Credits
Problem Details
Property Refunds and Credits
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Prop Refunds/Credits • Problem Details: Property Refunds and Credits
Agency
Department of Finance
Problem
Advocate-Prop Refunds/Credits
Problem Details
Property Refunds and Credits
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Prop Refunds/Credits • Problem Details: Property Refunds and Credits
Agency
Department of Finance
Problem
Advocate-Prop Refunds/Credits
Problem Details
Property Refunds and Credits
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Prop Refunds/Credits • Problem Details: Property Refunds and Credits
Agency
Department of Finance
Problem
Advocate-Prop Refunds/Credits
Problem Details
Property Refunds and Credits
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Prop Refunds/Credits • Problem Details: Property Refunds and Credits
Agency
Department of Finance
Problem
Advocate-Prop Refunds/Credits
Problem Details
Property Refunds and Credits
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Prop Refunds/Credits • Problem Details: Property Refunds and Credits
Agency
Department of Finance
Problem
Advocate-Prop Refunds/Credits
Problem Details
Property Refunds and Credits
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Prop Refunds/Credits • Problem Details: Property Refunds and Credits
Agency
Department of Finance
Problem
Advocate-Prop Refunds/Credits
Problem Details
Property Refunds and Credits
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Prop Refunds/Credits • Problem Details: Property Refunds and Credits
Agency
Department of Finance
Problem
Advocate-Prop Refunds/Credits
Problem Details
Property Refunds and Credits
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Property Value • Problem Details: Property Value Dispute
Agency
Department of Finance
Problem
Advocate-Property Value
Problem Details
Property Value Dispute
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Property Value • Problem Details: Property Value Dispute
Agency
Department of Finance
Problem
Advocate-Property Value
Problem Details
Property Value Dispute
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Property Value • Problem Details: Property Value Dispute
Agency
Department of Finance
Problem
Advocate-Property Value
Problem Details
Property Value Dispute
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Property Value • Problem Details: Property Value Dispute
Agency
Department of Finance
Problem
Advocate-Property Value
Problem Details
Property Value Dispute
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Property Value • Problem Details: Property Value Dispute
Agency
Department of Finance
Problem
Advocate-Property Value
Problem Details
Property Value Dispute
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Property Value • Problem Details: Property Value Dispute
Agency
Department of Finance
Problem
Advocate-Property Value
Problem Details
Property Value Dispute
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Property Value • Problem Details: Property Value Dispute
Agency
Department of Finance
Problem
Advocate-Property Value
Problem Details
Property Value Dispute
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-Property Value • Problem Details: Property Value Dispute
Agency
Department of Finance
Problem
Advocate-Property Value
Problem Details
Property Value Dispute
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: DRIE
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
DRIE
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: DRIE
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
DRIE
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: DRIE
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
DRIE
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: DRIE
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
DRIE
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: DRIE
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
DRIE
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: DRIE
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
DRIE
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: DRIE
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
DRIE
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: DRIE
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
DRIE
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Appeal
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Appeal
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Appeal
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Appeal
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Appeal
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Appeal
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Appeal
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Appeal
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Appeal
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Appeal
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Appeal
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Appeal
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Appeal
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Appeal
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Appeal
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Appeal
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Denial
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Denial
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
NYC Data AI • Public-data exploration interface