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311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Denial
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Denial
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Denial
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Denial
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Denial
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Denial
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Denial
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Denial
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Denial
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Denial
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Denial
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Denial
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Denial
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Denial
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Portability
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Portability
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Portability
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Portability
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Portability
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Portability
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Portability
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Portability
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Portability
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Portability
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Portability
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Portability
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Portability
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Portability
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Portability
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Portability
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Renewal
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Renewal
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Renewal
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Renewal
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Renewal
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Renewal
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Renewal
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Renewal
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Renewal
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Renewal
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Renewal
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Renewal
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Renewal
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Renewal
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Application Renewal
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Application Renewal
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Initial Application
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Initial Application
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Initial Application
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Initial Application
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Initial Application
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Initial Application
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Initial Application
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Initial Application
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Initial Application
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Initial Application
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Initial Application
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Initial Application
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Initial Application
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Initial Application
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Initial Application
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Initial Application
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Miscellaneous
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Miscellaneous
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Miscellaneous
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Miscellaneous
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Miscellaneous
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Miscellaneous
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: DRIE Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
DRIE Exemption
Additional Details
N/A
Sla Days
7 days
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Miscellaneous
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Miscellaneous
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Miscellaneous
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Miscellaneous
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Miscellaneous
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Miscellaneous
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Miscellaneous
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Miscellaneous
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-SCRIE/DRIE • Problem Details: SCRIE Miscellaneous
Agency
Department of Finance
Problem
Advocate-SCRIE/DRIE
Problem Details
SCRIE Miscellaneous
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-UBT • Problem Details: Unincorporated Business Tax - Audit
Agency
Department of Finance
Problem
Advocate-UBT
Problem Details
Unincorporated Business Tax - Audit
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-UBT • Problem Details: Unincorporated Business Tax - Audit
Agency
Department of Finance
Problem
Advocate-UBT
Problem Details
Unincorporated Business Tax - Audit
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-UBT • Problem Details: Unincorporated Business Tax - Audit
Agency
Department of Finance
Problem
Advocate-UBT
Problem Details
Unincorporated Business Tax - Audit
Additional Details
Serious Harm - Cannot be Corrected
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-UBT • Problem Details: Unincorporated Business Tax - Audit
Agency
Department of Finance
Problem
Advocate-UBT
Problem Details
Unincorporated Business Tax - Audit
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-UBT • Problem Details: Unincorporated Business Tax - Audit
Agency
Department of Finance
Problem
Advocate-UBT
Problem Details
Unincorporated Business Tax - Audit
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-UBT • Problem Details: Unincorporated Business Tax - Audit
Agency
Department of Finance
Problem
Advocate-UBT
Problem Details
Unincorporated Business Tax - Audit
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-UBT • Problem Details: Unincorporated Business Tax - Audit
Agency
Department of Finance
Problem
Advocate-UBT
Problem Details
Unincorporated Business Tax - Audit
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-UBT • Problem Details: Unincorporated Business Tax - Audit
Agency
Department of Finance
Problem
Advocate-UBT
Problem Details
Unincorporated Business Tax - Audit
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-UBT • Problem Details: Unincorporated Business Tax - Other
Agency
Department of Finance
Problem
Advocate-UBT
Problem Details
Unincorporated Business Tax - Other
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Advocate-UBT • Problem Details: Unincorporated Business Tax - Other
Agency
Department of Finance
Problem
Advocate-UBT
Problem Details
Unincorporated Business Tax - Other
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
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