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311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Payment Issue • Problem Details: Apply Payment or Credit
Agency
Department of Finance
Problem
DOF Property - Payment Issue
Problem Details
Apply Payment or Credit
Additional Details
N/A
Sla Days
21 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Payment Issue • Problem Details: Bill Received in Error
Agency
Department of Finance
Problem
DOF Property - Payment Issue
Problem Details
Bill Received in Error
Additional Details
N/A
Sla Days
21 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Payment Issue • Problem Details: EFT or Online Payment Problem
Agency
Department of Finance
Problem
DOF Property - Payment Issue
Problem Details
EFT or Online Payment Problem
Additional Details
N/A
Sla Days
21 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Payment Issue • Problem Details: Wrong Amount Paid or Withdrawn
Agency
Department of Finance
Problem
DOF Property - Payment Issue
Problem Details
Wrong Amount Paid or Withdrawn
Additional Details
N/A
Sla Days
21 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Payment Issue • Problem Details: Interest Dispute
Agency
Department of Finance
Problem
DOF Property - Payment Issue
Problem Details
Interest Dispute
Additional Details
N/A
Sla Days
10 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Payment Issue • Problem Details: Misapplied Payment
Agency
Department of Finance
Problem
DOF Property - Payment Issue
Problem Details
Misapplied Payment
Additional Details
N/A
Sla Days
21 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Payment Issue • Problem Details: Other Agency Charge
Agency
Department of Finance
Problem
DOF Property - Payment Issue
Problem Details
Other Agency Charge
Additional Details
N/A
Sla Days
10 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Payment Issue • Problem Details: Payment Misapplied
Agency
Department of Finance
Problem
DOF Property - Payment Issue
Problem Details
Payment Misapplied
Additional Details
N/A
Sla Days
21 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Payment Issue • Problem Details: Payment Not Posted
Agency
Department of Finance
Problem
DOF Property - Payment Issue
Problem Details
Payment Not Posted
Additional Details
N/A
Sla Days
21 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Payment Issue • Problem Details: Property Refunds and Credits
Agency
Department of Finance
Problem
DOF Property - Payment Issue
Problem Details
Property Refunds and Credits
Additional Details
N/A
Sla Days
10 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Payment Issue • Problem Details: Refund/Credit Info or Status
Agency
Department of Finance
Problem
DOF Property - Payment Issue
Problem Details
Refund/Credit Info or Status
Additional Details
N/A
Sla Days
10 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Property Value • Problem Details: Property Value Dispute
Agency
Department of Finance
Problem
DOF Property - Property Value
Problem Details
Property Value Dispute
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Commercial 421A Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Commercial 421A Exemption
Additional Details
N/A
Sla Days
5 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Commercial 421B Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Commercial 421B Exemption
Additional Details
N/A
Sla Days
5 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Commercial 421G Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Commercial 421G Exemption
Additional Details
N/A
Sla Days
5 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Commercial CEP or CRP Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Commercial CEP or CRP Exemption
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Commercial DAMP Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Commercial DAMP Exemption
Additional Details
N/A
Sla Days
5 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Commercial Government Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Commercial Government Exemption
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Commercial ICIP or ICAP Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Commercial ICIP or ICAP Exemption
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Commercial Not For Profit Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Commercial Not For Profit Exemption
Additional Details
N/A
Sla Days
5 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Commercial Other Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Commercial Other Exemption
Additional Details
N/A
Sla Days
5 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Personal Veteran Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Personal Veteran Exemption
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Personal STAR Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Personal STAR Exemption
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Personal Crime Victim or Good Samaritan Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Personal Crime Victim or Good Samaritan Exemption
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Personal DHE Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Personal DHE Exemption
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Personal Other Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Personal Other Exemption
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Personal SCHE Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Personal SCHE Exemption
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Commercial UDAAP Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Commercial UDAAP Exemption
Additional Details
N/A
Sla Days
5 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Commercial Green Roof or Solar Panel Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Commercial Green Roof or Solar Panel Exemption
Additional Details
N/A
Sla Days
5 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Homestead
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Homestead
Additional Details
N/A
Sla Days
5 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Commercial J51 Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Commercial J51 Exemption
Additional Details
N/A
Sla Days
5 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: MCI Abatement
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
MCI Abatement
Additional Details
N/A
Sla Days
5 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Reduction Issue • Problem Details: Personal Clergy Exemption
Agency
Department of Finance
Problem
DOF Property - Reduction Issue
Problem Details
Personal Clergy Exemption
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Request Copy • Problem Details: Copy of Account Information
Agency
Department of Finance
Problem
DOF Property - Request Copy
Problem Details
Copy of Account Information
Additional Details
N/A
Sla Days
5 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Request Copy • Problem Details: Copy of Notice of Property Value
Agency
Department of Finance
Problem
DOF Property - Request Copy
Problem Details
Copy of Notice of Property Value
Additional Details
N/A
Sla Days
5 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Request Copy • Problem Details: Copy of Statement
Agency
Department of Finance
Problem
DOF Property - Request Copy
Problem Details
Copy of Statement
Additional Details
N/A
Sla Days
5 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - RPIE Issue • Problem Details: Filing and Technical Issues
Agency
Department of Finance
Problem
DOF Property - RPIE Issue
Problem Details
Filing and Technical Issues
Additional Details
N/A
Sla Days
7 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - RPIE Issue • Problem Details: Status of Request to file Paper RPIE
Agency
Department of Finance
Problem
DOF Property - RPIE Issue
Problem Details
Status of Request to file Paper RPIE
Additional Details
N/A
Sla Days
7 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Update Account • Problem Details: Billing Address Incorrect
Agency
Department of Finance
Problem
DOF Property - Update Account
Problem Details
Billing Address Incorrect
Additional Details
N/A
Sla Days
10 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Update Account • Problem Details: Billing Name Incorrect
Agency
Department of Finance
Problem
DOF Property - Update Account
Problem Details
Billing Name Incorrect
Additional Details
N/A
Sla Days
10 days
Department of Finance
Agency: Department of Finance • Problem: DOF Property - Update Account • Problem Details: Property Address Incorrect
Agency
Department of Finance
Problem
DOF Property - Update Account
Problem Details
Property Address Incorrect
Additional Details
N/A
Sla Days
10 days
Department of Finance
Agency: Department of Finance • Problem: DRIE • Problem Details: Application Appeal
Agency
Department of Finance
Problem
DRIE
Problem Details
Application Appeal
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DRIE • Problem Details: Application Portability
Agency
Department of Finance
Problem
DRIE
Problem Details
Application Portability
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DRIE • Problem Details: Application Renewal
Agency
Department of Finance
Problem
DRIE
Problem Details
Application Renewal
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DRIE • Problem Details: Copy of Approval Order
Agency
Department of Finance
Problem
DRIE
Problem Details
Copy of Approval Order
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DRIE • Problem Details: Initial Application
Agency
Department of Finance
Problem
DRIE
Problem Details
Initial Application
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DRIE • Problem Details: Miscellaneous
Agency
Department of Finance
Problem
DRIE
Problem Details
Miscellaneous
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DRIE • Problem Details: Rent Discrepancy
Agency
Department of Finance
Problem
DRIE
Problem Details
Rent Discrepancy
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DRIE • Problem Details: TAC Report
Agency
Department of Finance
Problem
DRIE
Problem Details
TAC Report
Additional Details
N/A
Sla Days
14 days
Department of Finance
Agency: Department of Finance • Problem: DRIE • Problem Details: Update Tenant Information
Agency
Department of Finance
Problem
DRIE
Problem Details
Update Tenant Information
Additional Details
N/A
Sla Days
14 days
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