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311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Commercial Rent Tax-Audit
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Commercial Rent Tax-Audit
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Commercial Rent Tax-Other
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Commercial Rent Tax-Other
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Commercial Rent Tax-Other
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Commercial Rent Tax-Other
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Commercial Rent Tax-Other
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Commercial Rent Tax-Other
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Commercial Rent Tax-Other
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Commercial Rent Tax-Other
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Commercial Rent Tax-Other
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Commercial Rent Tax-Other
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Commercial Rent Tax-Other
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Commercial Rent Tax-Other
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Commercial Rent Tax-Other
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Commercial Rent Tax-Other
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes- Return Filing
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes- Return Filing
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes- Return Filing
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes- Return Filing
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes- Return Filing
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes- Return Filing
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes- Return Filing
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes- Return Filing
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes- Return Filing
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes- Return Filing
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes- Return Filing
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes- Return Filing
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes- Return Filing
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes- Return Filing
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Audit
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Audit
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Audit
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Audit
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Audit
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Audit
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Audit
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Audit
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Audit
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Audit
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Audit
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Audit
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Audit
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Audit
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Other
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Other
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Other
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Other
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Other
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Other
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Other
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Other
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Other
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Other
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Other
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Other
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Other
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Other
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Refund
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Refund
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Refund
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Refund
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Refund
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Refund
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Refund
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Refund
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Refund
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Refund
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Refund
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Refund
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Excise Taxes-Refund
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Excise Taxes-Refund
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: General Business Tax- Audit
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
General Business Tax- Audit
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: General Business Tax- Audit
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
General Business Tax- Audit
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: General Business Tax- Audit
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
General Business Tax- Audit
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: General Business Tax- Audit
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
General Business Tax- Audit
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: General Business Tax- Audit
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
General Business Tax- Audit
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: General Business Tax- Audit
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
General Business Tax- Audit
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: General Business Tax- Audit
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
General Business Tax- Audit
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Mortgage Recording Tax
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Mortgage Recording Tax
Additional Details
Debt not Owed or Illegal
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Mortgage Recording Tax
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Mortgage Recording Tax
Additional Details
DOF System or Process - Affects Other Taxpayers
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Mortgage Recording Tax
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Mortgage Recording Tax
Additional Details
DOF Action is Unjust, Wrong or Violates Rights
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Mortgage Recording Tax
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Mortgage Recording Tax
Additional Details
Debt Incorrect
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Mortgage Recording Tax
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Mortgage Recording Tax
Additional Details
No Response or Delayed Response
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Mortgage Recording Tax
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Mortgage Recording Tax
Additional Details
Public Policy Requires Change
Sla Days
SLA Not Managed by 311
Department of Finance
Agency: Department of Finance • Problem: Taxpayer Advocate Inquiry • Problem Details: Mortgage Recording Tax
Agency
Department of Finance
Problem
Taxpayer Advocate Inquiry
Problem Details
Mortgage Recording Tax
Additional Details
Unique and Rare Case
Sla Days
SLA Not Managed by 311
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