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311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Buildings
Agency: Department of Buildings • Problem: Special Natural Area District • Problem Details: Illegal
Agency
Department of Buildings
Problem
Special Natural Area District
Problem Details
Illegal
Additional Details
Tree Removal
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Suspended/Hanging Scaffold • Problem Details: No License/Certificate
Agency
Department of Buildings
Problem
Suspended/Hanging Scaffold
Problem Details
No License/Certificate
Additional Details
N/A
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Suspended/Hanging Scaffold • Problem Details: No Permit
Agency
Department of Buildings
Problem
Suspended/Hanging Scaffold
Problem Details
No Permit
Additional Details
N/A
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Suspended/Hanging Scaffold • Problem Details: Unsafe
Agency
Department of Buildings
Problem
Suspended/Hanging Scaffold
Problem Details
Unsafe
Additional Details
N/A
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Unlicensed Contractor • Problem Details: Working Without Permit
Agency
Department of Buildings
Problem
Unlicensed Contractor
Problem Details
Working Without Permit
Additional Details
N/A
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Unstable Building • Problem Details: Leaning
Agency
Department of Buildings
Problem
Unstable Building
Problem Details
Leaning
Additional Details
Construction/Demolition
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Unstable Building • Problem Details: Shaking/Vibrating
Agency
Department of Buildings
Problem
Unstable Building
Problem Details
Shaking/Vibrating
Additional Details
Construction
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Vent/Exhaust System • Problem Details: Illegal
Agency
Department of Buildings
Problem
Vent/Exhaust System
Problem Details
Illegal
Additional Details
N/A
Sla Days
90 days
Department of Buildings
Agency: Department of Buildings • Problem: Vent/Exhaust System • Problem Details: Improperly Installed
Agency
Department of Buildings
Problem
Vent/Exhaust System
Problem Details
Improperly Installed
Additional Details
N/A
Sla Days
90 days
Department of Buildings
Agency: Department of Buildings • Problem: Vent/Exhaust System • Problem Details: Odor
Agency
Department of Buildings
Problem
Vent/Exhaust System
Problem Details
Odor
Additional Details
N/A
Sla Days
90 days
Department of Buildings
Agency: Department of Buildings • Problem: Wall /Retaining Wall • Problem Details: Bulging
Agency
Department of Buildings
Problem
Wall /Retaining Wall
Problem Details
Bulging
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Wall /Retaining Wall • Problem Details: Cracked
Agency
Department of Buildings
Problem
Wall /Retaining Wall
Problem Details
Cracked
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Wall /Retaining Wall • Problem Details: Defective
Agency
Department of Buildings
Problem
Wall /Retaining Wall
Problem Details
Defective
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Wall /Retaining Wall • Problem Details: Inadequate
Agency
Department of Buildings
Problem
Wall /Retaining Wall
Problem Details
Inadequate
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Wall /Retaining Wall • Problem Details: No Penalty Inspection
Agency
Department of Buildings
Problem
Wall /Retaining Wall
Problem Details
No Penalty Inspection
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Water Drainage • Problem Details: Drain/Pipe Clogged
Agency
Department of Buildings
Problem
Water Drainage
Problem Details
Drain/Pipe Clogged
Additional Details
Street Gutter Clogged
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Water Drainage • Problem Details: Drain/Pipe Clogged
Agency
Department of Buildings
Problem
Water Drainage
Problem Details
Drain/Pipe Clogged
Additional Details
From Land Grade Change
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Zoning Violation • Problem Details: Commercial Vehicle Storage
Agency
Department of Buildings
Problem
Zoning Violation
Problem Details
Commercial Vehicle Storage
Additional Details
Residential Driveway/Lot
Sla Days
90 days
Department of Buildings
Agency: Department of Buildings • Problem: Zoning Violation • Problem Details: Construction or Occupancy
Agency
Department of Buildings
Problem
Zoning Violation
Problem Details
Construction or Occupancy
Additional Details
N/A
Sla Days
90 days
Department of Buildings
Agency: Department of Buildings • Problem: Zoning Violation • Problem Details: Height Regulations
Agency
Department of Buildings
Problem
Zoning Violation
Problem Details
Height Regulations
Additional Details
N/A
Sla Days
90 days
Department of Buildings
Agency: Department of Buildings • Problem: Zoning Violation • Problem Details: Planting or Green Regulations
Agency
Department of Buildings
Problem
Zoning Violation
Problem Details
Planting or Green Regulations
Additional Details
N/A
Sla Days
90 days
Department of Buildings
Agency: Department of Buildings • Problem: Zoning Violation • Problem Details: Setback Regulations
Agency
Department of Buildings
Problem
Zoning Violation
Problem Details
Setback Regulations
Additional Details
N/A
Sla Days
90 days
Department of Buildings
Agency: Department of Buildings • Problem: Zoning Violation • Problem Details: Sidewalk
Agency
Department of Buildings
Problem
Zoning Violation
Problem Details
Sidewalk
Additional Details
N/A
Sla Days
90 days
Department of Buildings
Agency: Department of Buildings • Problem: Zoning Violation • Problem Details: Vehicle Without License Plates
Agency
Department of Buildings
Problem
Zoning Violation
Problem Details
Vehicle Without License Plates
Additional Details
Residential Driveway/Lot
Sla Days
90 days
Department of Buildings
Agency: Department of Buildings • Problem: Zoning Violation • Problem Details: Yard Regulations
Agency
Department of Buildings
Problem
Zoning Violation
Problem Details
Yard Regulations
Additional Details
N/A
Sla Days
90 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: DCA Literature Request • Sla Days: 7 days
Agency
Department of Consumer and Worker Protection
Problem
DCA Literature Request
Sla Days
7 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Airline
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Airline
Additional Details
Scale Inaccurate or Broken
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Airline
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Airline
Additional Details
Scale Inspection Seal Missing or Expired
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Arcade
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Arcade
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Arcade
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Arcade
Additional Details
Refund or Return Policy Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Arcade
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Arcade
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Arcade
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Arcade
Additional Details
Minor Present During School Hours
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Arcade
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Arcade
Additional Details
Age Restrictions Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Arcade
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Arcade
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Arcade
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Arcade
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Arcade
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Arcade
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Box Cutter Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Box Cutter Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Credit Card Limits Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Laser Pointer Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Laser Pointer Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Gender Pricing
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Etching Acid Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Etching Acid Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Refund or Return Policy Not Posted
Sla Days
4 days
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