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311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Indoor Air Quality • Problem Details: Dust from Construction
Agency
Department of Health and Mental Hygiene
Problem
Indoor Air Quality
Problem Details
Dust from Construction
Additional Details
N/A
Sla Days
45 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Indoor Air Quality • Problem Details: Dust from Construction
Agency
Department of Health and Mental Hygiene
Problem
Indoor Air Quality
Problem Details
Dust from Construction
Additional Details
No Children Present
Sla Days
45 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Indoor Air Quality • Problem Details: Human Feces
Agency
Department of Health and Mental Hygiene
Problem
Indoor Air Quality
Problem Details
Human Feces
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Indoor Air Quality • Problem Details: Other (Explain Below)
Agency
Department of Health and Mental Hygiene
Problem
Indoor Air Quality
Problem Details
Other (Explain Below)
Additional Details
N/A
Sla Days
45 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Indoor Air Quality • Problem Details: Sewage Odor
Agency
Department of Health and Mental Hygiene
Problem
Indoor Air Quality
Problem Details
Sewage Odor
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Indoor Air Quality • Problem Details: Ventilation
Agency
Department of Health and Mental Hygiene
Problem
Indoor Air Quality
Problem Details
Ventilation
Additional Details
N/A
Sla Days
45 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Indoor Sewage • Problem Details: Sewage Leak
Agency
Department of Health and Mental Hygiene
Problem
Indoor Sewage
Problem Details
Sewage Leak
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Lifeguard • Problem Details: Absent
Agency
Department of Health and Mental Hygiene
Problem
Lifeguard
Problem Details
Absent
Additional Details
N/A
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Lifeguard • Problem Details: Inattentive
Agency
Department of Health and Mental Hygiene
Problem
Lifeguard
Problem Details
Inattentive
Additional Details
N/A
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Lifeguard • Problem Details: Not Certified
Agency
Department of Health and Mental Hygiene
Problem
Lifeguard
Problem Details
Not Certified
Additional Details
N/A
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Lifeguard • Problem Details: Too Few on Duty
Agency
Department of Health and Mental Hygiene
Problem
Lifeguard
Problem Details
Too Few on Duty
Additional Details
N/A
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Equipment
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Equipment
Additional Details
Incorrect/Missing Equipment
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Equipment
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Equipment
Additional Details
Dirty Equipment/Utensils
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Food Source/Protection
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Food Source/Protection
Additional Details
Food Not Protected
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Food Source/Protection
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Food Source/Protection
Additional Details
Food from Unapproved Source
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Food Source/Protection
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Food Source/Protection
Additional Details
Food Contaminated
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Food Source/Protection
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Food Source/Protection
Additional Details
No Thermometer
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Food Temperature
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Food Temperature
Additional Details
Bad Food-Improper Temperature
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Food Worker Activity
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Food Worker Activity
Additional Details
Bare Hands in Contact w/Food
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Food Worker Activity
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Food Worker Activity
Additional Details
Tobacco Use
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Food Worker Activity
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Food Worker Activity
Additional Details
Food Worker Illness
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Food Worker Activity
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Food Worker Activity
Additional Details
Hair Restraint Not Worn
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Insects / Pests
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Insects / Pests
Additional Details
Vermin/Insects/Pests Present
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Milk/Dairy Products
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Milk/Dairy Products
Additional Details
Unpasteurized
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Permit/License/Certificate
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Permit/License/Certificate
Additional Details
Vending of Unapproved Items
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Permit/License/Certificate
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Permit/License/Certificate
Additional Details
No Food Protection Certificate
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Plumbing
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Plumbing
Additional Details
Plumbing Inadequate
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mobile Food Vendor • Problem Details: Smoke/Odor
Agency
Department of Health and Mental Hygiene
Problem
Mobile Food Vendor
Problem Details
Smoke/Odor
Additional Details
From Unit Creating Nuisance
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mold • Problem Details: Loft Building
Agency
Department of Health and Mental Hygiene
Problem
Mold
Problem Details
Loft Building
Additional Details
N/A
Sla Days
45 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mold • Problem Details: Public Complaint - Comm Location
Agency
Department of Health and Mental Hygiene
Problem
Mold
Problem Details
Public Complaint - Comm Location
Additional Details
N/A
Sla Days
45 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mold • Problem Details: Workplace - 10 or Less Staff
Agency
Department of Health and Mental Hygiene
Problem
Mold
Problem Details
Workplace - 10 or Less Staff
Additional Details
N/A
Sla Days
45 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Mosquitoes • Problem Details: Large Number of Mosquitoes
Agency
Department of Health and Mental Hygiene
Problem
Mosquitoes
Problem Details
Large Number of Mosquitoes
Additional Details
N/A
Sla Days
SLA Not Managed by 311
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Nicotine Patch Giveaway • Problem Details: N/A
Agency
Department of Health and Mental Hygiene
Problem
Nicotine Patch Giveaway
Problem Details
N/A
Additional Details
N/A
Sla Days
4 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Non-Residential Heat • Problem Details: Inadequate or No Heat
Agency
Department of Health and Mental Hygiene
Problem
Non-Residential Heat
Problem Details
Inadequate or No Heat
Additional Details
N/A
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Peeling Paint • Problem Details: Peeling Paint Inside Home
Agency
Department of Health and Mental Hygiene
Problem
Peeling Paint
Problem Details
Peeling Paint Inside Home
Additional Details
Child Under 6 Living in Home
Sla Days
7 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Not Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Not Sold
Additional Details
Care of Animals
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Not Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Not Sold
Additional Details
Other
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Not Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Not Sold
Additional Details
No Animal Handling Certificate
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Not Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Not Sold
Additional Details
No Permit
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Not Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Not Sold
Additional Details
Unsanitary
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Not Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Not Sold
Additional Details
Selling Animal Illegal in NYC
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Not Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Not Sold
Additional Details
Selling Rabbits
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Sold
Additional Details
Selling Animal Illegal in NYC
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Sold
Additional Details
Selling Rabbits
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Sold
Additional Details
Signs Not Posted
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Sold
Additional Details
Unsanitary
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Sold
Additional Details
No Permit
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Sold
Additional Details
No Animal Handling Certificate
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Sold
Additional Details
No Breeder Records Provided
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Sold
Additional Details
Other
Sla Days
21 days
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