311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

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Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Sold
Additional Details
Dog/Cat Not Spayed/Neutered
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Sold
Additional Details
Care of Animals
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Sold
Additional Details
Inadequate Recordkeeping
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Sold
Additional Details
Dog Not Licensed at Purchase
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Sold
Additional Details
Dog/Cat fm Unapproved Breeder
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Pet Shop • Problem Details: Dogs or Cats Sold
Agency
Department of Health and Mental Hygiene
Problem
Pet Shop
Problem Details
Dogs or Cats Sold
Additional Details
Dog/Cat Not Microchipped
Sla Days
21 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Poison Ivy • Problem Details: N/A
Agency
Department of Health and Mental Hygiene
Problem
Poison Ivy
Problem Details
N/A
Additional Details
N/A
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Private School Vaccine Mandate Non-Compliance • Problem Details: Staff Not Vaccinated
Agency
Department of Health and Mental Hygiene
Problem
Private School Vaccine Mandate Non-Compliance
Problem Details
Staff Not Vaccinated
Additional Details
N/A
Sla Days
1 day
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Radioactive Material • Problem Details: Contamination Risk
Agency
Department of Health and Mental Hygiene
Problem
Radioactive Material
Problem Details
Contamination Risk
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Radioactive Material • Problem Details: Material Stored Improperly
Agency
Department of Health and Mental Hygiene
Problem
Radioactive Material
Problem Details
Material Stored Improperly
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Radioactive Material • Problem Details: User Unlicensed
Agency
Department of Health and Mental Hygiene
Problem
Radioactive Material
Problem Details
User Unlicensed
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Rodent • Problem Details: Condition Attracting Rodents
Agency
Department of Health and Mental Hygiene
Problem
Rodent
Problem Details
Condition Attracting Rodents
Additional Details
Garbage/Food
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Rodent • Problem Details: Condition Attracting Rodents
Agency
Department of Health and Mental Hygiene
Problem
Rodent
Problem Details
Condition Attracting Rodents
Additional Details
Other (Explain Below)
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Rodent • Problem Details: Mouse Sighting
Agency
Department of Health and Mental Hygiene
Problem
Rodent
Problem Details
Mouse Sighting
Additional Details
4 or More
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Rodent • Problem Details: Mouse Sighting
Agency
Department of Health and Mental Hygiene
Problem
Rodent
Problem Details
Mouse Sighting
Additional Details
2 or 3
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Rodent • Problem Details: Mouse Sighting
Agency
Department of Health and Mental Hygiene
Problem
Rodent
Problem Details
Mouse Sighting
Additional Details
1 day
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Rodent • Problem Details: Rat Sighting
Agency
Department of Health and Mental Hygiene
Problem
Rodent
Problem Details
Rat Sighting
Additional Details
2 or 3
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Rodent • Problem Details: Rat Sighting
Agency
Department of Health and Mental Hygiene
Problem
Rodent
Problem Details
Rat Sighting
Additional Details
1 day
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Rodent • Problem Details: Rat Sighting
Agency
Department of Health and Mental Hygiene
Problem
Rodent
Problem Details
Rat Sighting
Additional Details
4 or More
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Rodent • Problem Details: Rodent Bite - PCS Only
Agency
Department of Health and Mental Hygiene
Problem
Rodent
Problem Details
Rodent Bite - PCS Only
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Rodent • Problem Details: Signs of Rodents
Agency
Department of Health and Mental Hygiene
Problem
Rodent
Problem Details
Signs of Rodents
Additional Details
Holes/Burrows
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Rodent • Problem Details: Signs of Rodents
Agency
Department of Health and Mental Hygiene
Problem
Rodent
Problem Details
Signs of Rodents
Additional Details
Other (Explain Below)
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Rodent • Problem Details: Signs of Rodents
Agency
Department of Health and Mental Hygiene
Problem
Rodent
Problem Details
Signs of Rodents
Additional Details
Droppings
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Cigarette Vending Machine
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Cigarette Vending Machine
Additional Details
Sign w/ Information Not Posted
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Cigarette Vending Machine
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Cigarette Vending Machine
Additional Details
In Prohibited Location
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Cigarette Vending Machine
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Cigarette Vending Machine
Additional Details
Machine Not in Employee Eyeline
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Cigarette Vending Machine
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Cigarette Vending Machine
Additional Details
Machine Within 25 ft of Entry
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Flavored Tobacco
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Flavored Tobacco
Additional Details
Sale of Flavored Tobacco Products
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Flavored Tobacco
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Flavored Tobacco
Additional Details
Original Labels or Packaging Not Kept
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Shisha
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Shisha
Additional Details
Sale to Minor
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Smoking Violation
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Smoking Violation
Additional Details
Smoking Permitted in a Prohibited Area
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Smoking Violation
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Smoking Violation
Additional Details
Smoking Ban Not Enforced
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Smoking Violation
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Smoking Violation
Additional Details
No Smoking Sign w/ No Warning
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Smoking Violation
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Smoking Violation
Additional Details
No Smoking Sign Not Posted
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Smoking Violation
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Smoking Violation
Additional Details
No Smoking Sign Not Visible
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Smoking Violation
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Smoking Violation
Additional Details
Tobacco Use on School Property
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Smoking Violation
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Smoking Violation
Additional Details
Worker in Smoking Area
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Smoking Violation
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Smoking Violation
Additional Details
Workplace Policy Inadequate
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Smoking Violation
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Smoking Violation
Additional Details
Workplace Policy Not Provided
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Smoking • Problem Details: Smoking Violation
Agency
Department of Health and Mental Hygiene
Problem
Smoking
Problem Details
Smoking Violation
Additional Details
Ashtray in Smoke-Free Area
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Basement
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Basement
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Bird Bath
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Bird Bath
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Building Foundation
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Building Foundation
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Container - Over 5 Gallons
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Container - Over 5 Gallons
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Container - Under 5 Gallons
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Container - Under 5 Gallons
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Flower Planters
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Flower Planters
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Fountain - Over 5 Gallons
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Fountain - Over 5 Gallons
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Fountain - Under 5 Gallons
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Fountain - Under 5 Gallons
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Other - Explain Below
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Other - Explain Below
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Puddle in Ground
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Puddle in Ground
Additional Details
N/A
Sla Days
30 days