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311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

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Showing 50 real records
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Puddle on Driveway
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Puddle on Driveway
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Puddle on Roof
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Puddle on Roof
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Puddle on Sidewalk
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Puddle on Sidewalk
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Roof Gutters
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Roof Gutters
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Sewer or Drain
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Sewer or Drain
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Swimming Pool - Unmaintained
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Swimming Pool - Unmaintained
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Swimming Pool Cover
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Swimming Pool Cover
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Standing Water • Problem Details: Tires
Agency
Department of Health and Mental Hygiene
Problem
Standing Water
Problem Details
Tires
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tanning • Problem Details: Child or Minor Tanning
Agency
Department of Health and Mental Hygiene
Problem
Tanning
Problem Details
Child or Minor Tanning
Additional Details
No consent for minor age 17
Sla Days
14 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tanning • Problem Details: Child or Minor Tanning
Agency
Department of Health and Mental Hygiene
Problem
Tanning
Problem Details
Child or Minor Tanning
Additional Details
Child (under 17) allowed to tan
Sla Days
14 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tanning • Problem Details: Equipment Maintenance
Agency
Department of Health and Mental Hygiene
Problem
Tanning
Problem Details
Equipment Maintenance
Additional Details
Missing Safety Equipment
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tanning • Problem Details: Equipment Maintenance
Agency
Department of Health and Mental Hygiene
Problem
Tanning
Problem Details
Equipment Maintenance
Additional Details
Equipment Unsanitary
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tanning • Problem Details: Equipment Maintenance
Agency
Department of Health and Mental Hygiene
Problem
Tanning
Problem Details
Equipment Maintenance
Additional Details
Equipment Broken
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tanning • Problem Details: Equipment Maintenance
Agency
Department of Health and Mental Hygiene
Problem
Tanning
Problem Details
Equipment Maintenance
Additional Details
Other (Explain below)
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tanning • Problem Details: Equipment Not Safe
Agency
Department of Health and Mental Hygiene
Problem
Tanning
Problem Details
Equipment Not Safe
Additional Details
N/A
Sla Days
14 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tanning • Problem Details: Facility General
Agency
Department of Health and Mental Hygiene
Problem
Tanning
Problem Details
Facility General
Additional Details
No permit or license
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tanning • Problem Details: Facility General
Agency
Department of Health and Mental Hygiene
Problem
Tanning
Problem Details
Facility General
Additional Details
Other (Explain below)
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tanning • Problem Details: Facility General
Agency
Department of Health and Mental Hygiene
Problem
Tanning
Problem Details
Facility General
Additional Details
Operator Untrained
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tanning • Problem Details: Facility General
Agency
Department of Health and Mental Hygiene
Problem
Tanning
Problem Details
Facility General
Additional Details
Pvt residence charging fee
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tanning • Problem Details: Facility General
Agency
Department of Health and Mental Hygiene
Problem
Tanning
Problem Details
Facility General
Additional Details
Unsanitary facility
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tanning • Problem Details: Facility General
Agency
Department of Health and Mental Hygiene
Problem
Tanning
Problem Details
Facility General
Additional Details
Eyewear not provided/required
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tanning • Problem Details: Facility General
Agency
Department of Health and Mental Hygiene
Problem
Tanning
Problem Details
Facility General
Additional Details
Safety Signs Not Posted
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tanning • Problem Details: Injury or Illness from Tanning
Agency
Department of Health and Mental Hygiene
Problem
Tanning
Problem Details
Injury or Illness from Tanning
Additional Details
N/A
Sla Days
14 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tanning • Problem Details: Operator Not Present
Agency
Department of Health and Mental Hygiene
Problem
Tanning
Problem Details
Operator Not Present
Additional Details
N/A
Sla Days
14 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tattooing • Problem Details: Dirty/Inadequate Eqp/Facility
Agency
Department of Health and Mental Hygiene
Problem
Tattooing
Problem Details
Dirty/Inadequate Eqp/Facility
Additional Details
N/A
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tattooing • Problem Details: Minor Received Tattoo
Agency
Department of Health and Mental Hygiene
Problem
Tattooing
Problem Details
Minor Received Tattoo
Additional Details
N/A
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tattooing • Problem Details: No Consent Form
Agency
Department of Health and Mental Hygiene
Problem
Tattooing
Problem Details
No Consent Form
Additional Details
N/A
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Tattooing • Problem Details: Tattoo Artist Unlicensed
Agency
Department of Health and Mental Hygiene
Problem
Tattooing
Problem Details
Tattoo Artist Unlicensed
Additional Details
N/A
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Trans Fat • Problem Details: N/A
Agency
Department of Health and Mental Hygiene
Problem
Trans Fat
Problem Details
N/A
Additional Details
N/A
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Trapping Pigeon • Problem Details: N/A
Agency
Department of Health and Mental Hygiene
Problem
Trapping Pigeon
Problem Details
N/A
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Unleashed Dog • Problem Details: Unleashed Dog in Public
Agency
Department of Health and Mental Hygiene
Problem
Unleashed Dog
Problem Details
Unleashed Dog in Public
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Unlicensed Dog • Problem Details: License Violation
Agency
Department of Health and Mental Hygiene
Problem
Unlicensed Dog
Problem Details
License Violation
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Unsanitary Animal Facility • Problem Details: Animal Odor
Agency
Department of Health and Mental Hygiene
Problem
Unsanitary Animal Facility
Problem Details
Animal Odor
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Unsanitary Animal Facility • Problem Details: Animal Waste
Agency
Department of Health and Mental Hygiene
Problem
Unsanitary Animal Facility
Problem Details
Animal Waste
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Unsanitary Animal Pvt Property • Problem Details: Cat
Agency
Department of Health and Mental Hygiene
Problem
Unsanitary Animal Pvt Property
Problem Details
Cat
Additional Details
Odor
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Unsanitary Animal Pvt Property • Problem Details: Cat
Agency
Department of Health and Mental Hygiene
Problem
Unsanitary Animal Pvt Property
Problem Details
Cat
Additional Details
Waste
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Unsanitary Animal Pvt Property • Problem Details: Dog
Agency
Department of Health and Mental Hygiene
Problem
Unsanitary Animal Pvt Property
Problem Details
Dog
Additional Details
Waste
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Unsanitary Animal Pvt Property • Problem Details: Dog
Agency
Department of Health and Mental Hygiene
Problem
Unsanitary Animal Pvt Property
Problem Details
Dog
Additional Details
Odor
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Unsanitary Animal Pvt Property • Problem Details: Other Animal
Agency
Department of Health and Mental Hygiene
Problem
Unsanitary Animal Pvt Property
Problem Details
Other Animal
Additional Details
Odor
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Unsanitary Animal Pvt Property • Problem Details: Other Animal
Agency
Department of Health and Mental Hygiene
Problem
Unsanitary Animal Pvt Property
Problem Details
Other Animal
Additional Details
Waste
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Unsanitary Pigeon Condition • Problem Details: Pigeon Odor
Agency
Department of Health and Mental Hygiene
Problem
Unsanitary Pigeon Condition
Problem Details
Pigeon Odor
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Unsanitary Pigeon Condition • Problem Details: Pigeon Waste
Agency
Department of Health and Mental Hygiene
Problem
Unsanitary Pigeon Condition
Problem Details
Pigeon Waste
Additional Details
N/A
Sla Days
30 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Urgent Received By Office-ORH • Problem Details: NRC
Agency
Department of Health and Mental Hygiene
Problem
Urgent Received By Office-ORH
Problem Details
NRC
Additional Details
N/A
Sla Days
SLA Not Managed by 311
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Urgent Received By Office-ORH • Problem Details: NYPD
Agency
Department of Health and Mental Hygiene
Problem
Urgent Received By Office-ORH
Problem Details
NYPD
Additional Details
N/A
Sla Days
SLA Not Managed by 311
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Urgent Received By Office-ORH • Problem Details: OEM
Agency
Department of Health and Mental Hygiene
Problem
Urgent Received By Office-ORH
Problem Details
OEM
Additional Details
N/A
Sla Days
SLA Not Managed by 311
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Urgent Received By Office-ORH • Problem Details: Other (Explain Below)
Agency
Department of Health and Mental Hygiene
Problem
Urgent Received By Office-ORH
Problem Details
Other (Explain Below)
Additional Details
N/A
Sla Days
SLA Not Managed by 311
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Urgent Received By Office-ORH • Problem Details: Poison Control
Agency
Department of Health and Mental Hygiene
Problem
Urgent Received By Office-ORH
Problem Details
Poison Control
Additional Details
N/A
Sla Days
SLA Not Managed by 311
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Vaccine Mandate Non-Compliance • Problem Details: Employee Proof of Vaccination Not Checked
Agency
Department of Health and Mental Hygiene
Problem
Vaccine Mandate Non-Compliance
Problem Details
Employee Proof of Vaccination Not Checked
Additional Details
Other
Sla Days
1 day
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Window Guard • Problem Details: Inside Apartment
Agency
Department of Health and Mental Hygiene
Problem
Window Guard
Problem Details
Inside Apartment
Additional Details
Landlord Refused Installation
Sla Days
37 days
Department of Health and Mental Hygiene
Agency: Department of Health and Mental Hygiene • Problem: Window Guard • Problem Details: Inside Apartment
Agency
Department of Health and Mental Hygiene
Problem
Window Guard
Problem Details
Inside Apartment
Additional Details
Landlord Refused Repair
Sla Days
37 days
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