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311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Door/Window • Problem Details: Storm Window
Agency
Department of Housing Preservation and Development
Problem
Door/Window
Problem Details
Storm Window
Additional Details
Broken or Missing
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Door/Window • Problem Details: Window Frame
Agency
Department of Housing Preservation and Development
Problem
Door/Window
Problem Details
Window Frame
Additional Details
Lock Broken or Missing
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Door/Window • Problem Details: Window Frame
Agency
Department of Housing Preservation and Development
Problem
Door/Window
Problem Details
Window Frame
Additional Details
Loose or Defective
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Door/Window • Problem Details: Window Frame
Agency
Department of Housing Preservation and Development
Problem
Door/Window
Problem Details
Window Frame
Additional Details
Window Stuck Closed or Open
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Door/Window • Problem Details: Window Pane
Agency
Department of Housing Preservation and Development
Problem
Door/Window
Problem Details
Window Pane
Additional Details
Glass Broken or Missing
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Electric • Problem Details: Lighting
Agency
Department of Housing Preservation and Development
Problem
Electric
Problem Details
Lighting
Additional Details
Dims or Flickers
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Electric • Problem Details: Lighting
Agency
Department of Housing Preservation and Development
Problem
Electric
Problem Details
Lighting
Additional Details
Fixture Missing/Hanging/Loose
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Electric • Problem Details: Lighting
Agency
Department of Housing Preservation and Development
Problem
Electric
Problem Details
Lighting
Additional Details
Fixture Sparks When Turned On
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Electric • Problem Details: Lighting
Agency
Department of Housing Preservation and Development
Problem
Electric
Problem Details
Lighting
Additional Details
Fixture Wet or Flooded
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Electric • Problem Details: Lighting
Agency
Department of Housing Preservation and Development
Problem
Electric
Problem Details
Lighting
Additional Details
Smoking or Sparking
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Electric • Problem Details: No Lighting
Agency
Department of Housing Preservation and Development
Problem
Electric
Problem Details
No Lighting
Additional Details
One Room or Area - In Apartment
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Electric • Problem Details: Outlet/Switch
Agency
Department of Housing Preservation and Development
Problem
Electric
Problem Details
Outlet/Switch
Additional Details
Outlet Sealed or Defective
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Electric • Problem Details: Outlet/Switch
Agency
Department of Housing Preservation and Development
Problem
Electric
Problem Details
Outlet/Switch
Additional Details
Missing Cover Plate
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Electric • Problem Details: Power Outage
Agency
Department of Housing Preservation and Development
Problem
Electric
Problem Details
Power Outage
Additional Details
Entire Apartment
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Electric • Problem Details: Power Outage
Agency
Department of Housing Preservation and Development
Problem
Electric
Problem Details
Power Outage
Additional Details
Multiple Rooms or Areas
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Electric • Problem Details: Power Outage
Agency
Department of Housing Preservation and Development
Problem
Electric
Problem Details
Power Outage
Additional Details
Halls and Stairs Only
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Electric • Problem Details: Wiring
Agency
Department of Housing Preservation and Development
Problem
Electric
Problem Details
Wiring
Additional Details
Exposed
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Electric • Problem Details: Wiring
Agency
Department of Housing Preservation and Development
Problem
Electric
Problem Details
Wiring
Additional Details
Fuse Blows Out
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Electric • Problem Details: Wiring
Agency
Department of Housing Preservation and Development
Problem
Electric
Problem Details
Wiring
Additional Details
Illegal
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Electric • Problem Details: Wiring
Agency
Department of Housing Preservation and Development
Problem
Electric
Problem Details
Wiring
Additional Details
Frayed
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Electric • Problem Details: No Lighting
Agency
Department of Housing Preservation and Development
Problem
Electric
Problem Details
No Lighting
Additional Details
One Room or Area - In Public Area
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Elevator • Problem Details: Maintenance
Agency
Department of Housing Preservation and Development
Problem
Elevator
Problem Details
Maintenance
Additional Details
Dirty or Unsanitary
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Elevator • Problem Details: Maintenance
Agency
Department of Housing Preservation and Development
Problem
Elevator
Problem Details
Maintenance
Additional Details
Glass or Mirror Broken
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Elevator • Problem Details: Maintenance
Agency
Department of Housing Preservation and Development
Problem
Elevator
Problem Details
Maintenance
Additional Details
Light Fixture Broken
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Flooring/Stairs • Problem Details: Floor
Agency
Department of Housing Preservation and Development
Problem
Flooring/Stairs
Problem Details
Floor
Additional Details
Broken or Defective
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Flooring/Stairs • Problem Details: Floor
Agency
Department of Housing Preservation and Development
Problem
Flooring/Stairs
Problem Details
Floor
Additional Details
Floor Covering Torn or Missing
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Flooring/Stairs • Problem Details: Floor
Agency
Department of Housing Preservation and Development
Problem
Flooring/Stairs
Problem Details
Floor
Additional Details
Hole in Non-Walking Area
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Flooring/Stairs • Problem Details: Floor
Agency
Department of Housing Preservation and Development
Problem
Flooring/Stairs
Problem Details
Floor
Additional Details
Hole in Walking Area
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Flooring/Stairs • Problem Details: Floor
Agency
Department of Housing Preservation and Development
Problem
Flooring/Stairs
Problem Details
Floor
Additional Details
Tile Broken or Missing - In Apt
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Flooring/Stairs • Problem Details: Floor
Agency
Department of Housing Preservation and Development
Problem
Flooring/Stairs
Problem Details
Floor
Additional Details
Sagging or Sloping
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Flooring/Stairs • Problem Details: Floor
Agency
Department of Housing Preservation and Development
Problem
Flooring/Stairs
Problem Details
Floor
Additional Details
Tile Broken or Missing - In Public Area
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Flooring/Stairs • Problem Details: Stairs
Agency
Department of Housing Preservation and Development
Problem
Flooring/Stairs
Problem Details
Stairs
Additional Details
Banister Hanging/Missing/Loose
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Flooring/Stairs • Problem Details: Stairs
Agency
Department of Housing Preservation and Development
Problem
Flooring/Stairs
Problem Details
Stairs
Additional Details
Consecutive Steps Broken/Missing
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Flooring/Stairs • Problem Details: Stairs
Agency
Department of Housing Preservation and Development
Problem
Flooring/Stairs
Problem Details
Stairs
Additional Details
Handrail Missing from Wall
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Flooring/Stairs • Problem Details: Stairs
Agency
Department of Housing Preservation and Development
Problem
Flooring/Stairs
Problem Details
Stairs
Additional Details
Landing Platform Broken
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Flooring/Stairs • Problem Details: Stairs
Agency
Department of Housing Preservation and Development
Problem
Flooring/Stairs
Problem Details
Stairs
Additional Details
Landing Platform Missing
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Flooring/Stairs • Problem Details: Stairs
Agency
Department of Housing Preservation and Development
Problem
Flooring/Stairs
Problem Details
Stairs
Additional Details
Stair Covering Torn or Missing
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Flooring/Stairs • Problem Details: Stairs
Agency
Department of Housing Preservation and Development
Problem
Flooring/Stairs
Problem Details
Stairs
Additional Details
Staircase Sagging or Missing
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Flooring/Stairs • Problem Details: Stairs
Agency
Department of Housing Preservation and Development
Problem
Flooring/Stairs
Problem Details
Stairs
Additional Details
Step Loose/Broken/Cracked/Missing
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Bell/Buzzer/Intercom
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Bell/Buzzer/Intercom
Additional Details
Broken or Missing
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Bell/Buzzer/Intercom
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Bell/Buzzer/Intercom
Additional Details
Inaccessible
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Cabinet
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Cabinet
Additional Details
Damaged or Missing
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Cabinet
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Cabinet
Additional Details
Falling off Wall
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Cabinet
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Cabinet
Additional Details
Dirty or Unsanitary
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Cabinet
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Cabinet
Additional Details
Door Broken
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Cabinet
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Cabinet
Additional Details
Handle Broken or Missing
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Cooking Gas
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Cooking Gas
Additional Details
Shut-Off
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Janitor/Super
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Janitor/Super
Additional Details
No Janitor Available
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Mailbox
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Mailbox
Additional Details
Box Broken or Missing
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Signage Missing
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Signage Missing
Additional Details
HOUSING INFORMATION NOTICE
Sla Days
8 days
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