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311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Signage Missing
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Signage Missing
Additional Details
Essential Service Posting
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Signage Missing
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Signage Missing
Additional Details
Boiler Room Key
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Signage Missing
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Signage Missing
Additional Details
Building Street Number
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Signage Missing
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Signage Missing
Additional Details
Carbon Monoxide Detector
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Signage Missing
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Signage Missing
Additional Details
Floor Number
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Signage Missing
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Signage Missing
Additional Details
Janitor/Super Emergency Contact
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Signage Missing
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Signage Missing
Additional Details
Smoke Detector
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: General • Problem Details: Ventilation System
Agency
Department of Housing Preservation and Development
Problem
General
Problem Details
Ventilation System
Additional Details
Broken or Missing
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Heat/Hot Water • Problem Details: Apartment Only
Agency
Department of Housing Preservation and Development
Problem
Heat/Hot Water
Problem Details
Apartment Only
Additional Details
No Heat
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Heat/Hot Water • Problem Details: Apartment Only
Agency
Department of Housing Preservation and Development
Problem
Heat/Hot Water
Problem Details
Apartment Only
Additional Details
No Heat and No Hot Water
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Heat/Hot Water • Problem Details: Apartment Only
Agency
Department of Housing Preservation and Development
Problem
Heat/Hot Water
Problem Details
Apartment Only
Additional Details
No Hot Water
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Outside Building • Problem Details: Chimney
Agency
Department of Housing Preservation and Development
Problem
Outside Building
Problem Details
Chimney
Additional Details
Bulging
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Outside Building • Problem Details: Fencing
Agency
Department of Housing Preservation and Development
Problem
Outside Building
Problem Details
Fencing
Additional Details
Wood Leaning
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Outside Building • Problem Details: Fencing
Agency
Department of Housing Preservation and Development
Problem
Outside Building
Problem Details
Fencing
Additional Details
Wrought Iron Corroded
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Outside Building • Problem Details: Fencing
Agency
Department of Housing Preservation and Development
Problem
Outside Building
Problem Details
Fencing
Additional Details
Chain Link Broken
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Outside Building • Problem Details: Gutter/Leader
Agency
Department of Housing Preservation and Development
Problem
Outside Building
Problem Details
Gutter/Leader
Additional Details
Blocked or Missing
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Outside Building • Problem Details: Pavement
Agency
Department of Housing Preservation and Development
Problem
Outside Building
Problem Details
Pavement
Additional Details
Broken or Cracked - Building Entrance
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Outside Building • Problem Details: Porch/Balcony
Agency
Department of Housing Preservation and Development
Problem
Outside Building
Problem Details
Porch/Balcony
Additional Details
Broken or Missing Railing
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Outside Building • Problem Details: Roof Door/Hatch
Agency
Department of Housing Preservation and Development
Problem
Outside Building
Problem Details
Roof Door/Hatch
Additional Details
Broken or Missing
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Outside Building • Problem Details: Roof Door/Hatch
Agency
Department of Housing Preservation and Development
Problem
Outside Building
Problem Details
Roof Door/Hatch
Additional Details
Leaking
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Outside Building • Problem Details: Roof Door/Hatch
Agency
Department of Housing Preservation and Development
Problem
Outside Building
Problem Details
Roof Door/Hatch
Additional Details
Nailed or Locked Shut
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Outside Building • Problem Details: Roof Door/Hatch
Agency
Department of Housing Preservation and Development
Problem
Outside Building
Problem Details
Roof Door/Hatch
Additional Details
Not Self-Closing
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Outside Building • Problem Details: Roofing
Agency
Department of Housing Preservation and Development
Problem
Outside Building
Problem Details
Roofing
Additional Details
Leaking
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Outside Building • Problem Details: Skylight
Agency
Department of Housing Preservation and Development
Problem
Outside Building
Problem Details
Skylight
Additional Details
Broken or Missing
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Outside Building • Problem Details: Skylight
Agency
Department of Housing Preservation and Development
Problem
Outside Building
Problem Details
Skylight
Additional Details
Leaking
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Outside Building • Problem Details: Pavement
Agency
Department of Housing Preservation and Development
Problem
Outside Building
Problem Details
Pavement
Additional Details
Broken or Cracked - Courtyard
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Paint/Plaster • Problem Details: Cabinet
Agency
Department of Housing Preservation and Development
Problem
Paint/Plaster
Problem Details
Cabinet
Additional Details
Peeling or Flaking Paint
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Paint/Plaster • Problem Details: Ceiling
Agency
Department of Housing Preservation and Development
Problem
Paint/Plaster
Problem Details
Ceiling
Additional Details
Chipped/Peeling/Flaking
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Paint/Plaster • Problem Details: Ceiling
Agency
Department of Housing Preservation and Development
Problem
Paint/Plaster
Problem Details
Ceiling
Additional Details
Collapsing or Falling
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Paint/Plaster • Problem Details: Ceiling
Agency
Department of Housing Preservation and Development
Problem
Paint/Plaster
Problem Details
Ceiling
Additional Details
Dirty or Unsanitary
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Paint/Plaster • Problem Details: Ceiling
Agency
Department of Housing Preservation and Development
Problem
Paint/Plaster
Problem Details
Ceiling
Additional Details
Hole or Cracked
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Paint/Plaster • Problem Details: Door/Frame
Agency
Department of Housing Preservation and Development
Problem
Paint/Plaster
Problem Details
Door/Frame
Additional Details
Peeling or Flaking Paint
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Paint/Plaster • Problem Details: Radiator
Agency
Department of Housing Preservation and Development
Problem
Paint/Plaster
Problem Details
Radiator
Additional Details
Peeling or Flaking Paint
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Paint/Plaster • Problem Details: Wall
Agency
Department of Housing Preservation and Development
Problem
Paint/Plaster
Problem Details
Wall
Additional Details
Bulging/Hole/Cracked
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Paint/Plaster • Problem Details: Wall
Agency
Department of Housing Preservation and Development
Problem
Paint/Plaster
Problem Details
Wall
Additional Details
Chipped/Peeling/Flaking
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Paint/Plaster • Problem Details: Wall
Agency
Department of Housing Preservation and Development
Problem
Paint/Plaster
Problem Details
Wall
Additional Details
Collapsing or Falling
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Paint/Plaster • Problem Details: Wall
Agency
Department of Housing Preservation and Development
Problem
Paint/Plaster
Problem Details
Wall
Additional Details
Dirty or Unsanitary
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Paint/Plaster • Problem Details: Wall
Agency
Department of Housing Preservation and Development
Problem
Paint/Plaster
Problem Details
Wall
Additional Details
Tile Broken or Missing
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Paint/Plaster • Problem Details: Window/Frame
Agency
Department of Housing Preservation and Development
Problem
Paint/Plaster
Problem Details
Window/Frame
Additional Details
Peeling or Flaking Paint
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Basin/Sink
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Basin/Sink
Additional Details
Basin Broken/Leaking
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Basin/Sink
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Basin/Sink
Additional Details
Basin Chipped or Rusted
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Basin/Sink
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Basin/Sink
Additional Details
Basin Missing
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Basin/Sink
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Basin/Sink
Additional Details
Drain Pipe Blocked or Broken
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Basin/Sink
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Basin/Sink
Additional Details
Faucet Broken/Missing/Leaking
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Basin/Sink
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Basin/Sink
Additional Details
No Water
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Basin/Sink
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Basin/Sink
Additional Details
Pipe Leaking
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Basin/Sink
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Basin/Sink
Additional Details
Sink Detached from Wall
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Basin/Sink
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Basin/Sink
Additional Details
Cabinet Damaged or Missing
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Bathtub/Shower
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Bathtub/Shower
Additional Details
Broken or Missing
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Bathtub/Shower
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Bathtub/Shower
Additional Details
Chipped or Rusted
Sla Days
8 days
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