Ask NYC Browse All Data Public Safety Transportation Health Buildings

311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Bathtub/Shower
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Bathtub/Shower
Additional Details
Faucet Broken/Missing/Leaking
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Bathtub/Shower
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Bathtub/Shower
Additional Details
Leaking into Other Apartment
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Bathtub/Shower
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Bathtub/Shower
Additional Details
No Water
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Boiler
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Boiler
Additional Details
Broken
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Radiator
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Radiator
Additional Details
Air Valve Broken or Missing
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Radiator
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Radiator
Additional Details
Broken or Missing
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Radiator
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Radiator
Additional Details
Cracked or Leaking
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Radiator
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Radiator
Additional Details
Loose or Disconnected
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Radiator
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Radiator
Additional Details
Missing or Removed
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Radiator
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Radiator
Additional Details
Shut Off Valve Broken
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Sewer
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Sewer
Additional Details
Broken or Blocked Drain
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Sewer
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Sewer
Additional Details
Broken or Blocked Pipe
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Steam Pipe/Riser
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Steam Pipe/Riser
Additional Details
Cracked or Broken
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Steam Pipe/Riser
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Steam Pipe/Riser
Additional Details
Leaking
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Steam Pipe/Riser
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Steam Pipe/Riser
Additional Details
Banging Noise
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Toilet
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Toilet
Additional Details
Bowl Cracked or Leaking
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Toilet
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Toilet
Additional Details
Bowl Loose or Wobbly
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Toilet
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Toilet
Additional Details
Bowl Removed or Missing
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Toilet
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Toilet
Additional Details
Bowl Stopped Up
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Toilet
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Toilet
Additional Details
Continuously Runs
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Toilet
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Toilet
Additional Details
Disconnected
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Toilet
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Toilet
Additional Details
Flush Handle Broken or Missing
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Toilet
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Toilet
Additional Details
No Water
Sla Days
3 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Animal in a Park • Problem Details: Domestic Strays
Agency
Department of Parks and Recreation
Problem
Animal in a Park
Problem Details
Domestic Strays
Additional Details
Cat
Sla Days
5 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Toilet
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Toilet
Additional Details
Tank Cracked or Leaking
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Water Supply
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Water Supply
Additional Details
Low Water Pressure
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Water Supply
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Water Supply
Additional Details
No Cold Water
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Water Supply
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Water Supply
Additional Details
No Hot Water
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Water Supply
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Water Supply
Additional Details
No Water - Entire Building
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Water Supply
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Water Supply
Additional Details
No Water - In Apt
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Water Supply
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Water Supply
Additional Details
No Water - In Public Area
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Plumbing • Problem Details: Water Supply
Agency
Department of Housing Preservation and Development
Problem
Plumbing
Problem Details
Water Supply
Additional Details
Scalding Hot Water
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Safety • Problem Details: Carbon Monoxide Detector
Agency
Department of Housing Preservation and Development
Problem
Safety
Problem Details
Carbon Monoxide Detector
Additional Details
Broken or Missing
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Safety • Problem Details: Fire Escape
Agency
Department of Housing Preservation and Development
Problem
Safety
Problem Details
Fire Escape
Additional Details
Blocked
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Safety • Problem Details: Fire Escape
Agency
Department of Housing Preservation and Development
Problem
Safety
Problem Details
Fire Escape
Additional Details
Broken or Defective
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Safety • Problem Details: Fire Escape
Agency
Department of Housing Preservation and Development
Problem
Safety
Problem Details
Fire Escape
Additional Details
Window Broken or Blocked
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Safety • Problem Details: Fire Escape
Agency
Department of Housing Preservation and Development
Problem
Safety
Problem Details
Fire Escape
Additional Details
Rusted or Peeling
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Safety • Problem Details: Fire Escape
Agency
Department of Housing Preservation and Development
Problem
Safety
Problem Details
Fire Escape
Additional Details
Drop Ladder Missing or Broken
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Safety • Problem Details: Fire Escape
Agency
Department of Housing Preservation and Development
Problem
Safety
Problem Details
Fire Escape
Additional Details
Falling off Wall
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Safety • Problem Details: Fire Escape
Agency
Department of Housing Preservation and Development
Problem
Safety
Problem Details
Fire Escape
Additional Details
Removed
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Safety • Problem Details: Outlet Cover
Agency
Department of Housing Preservation and Development
Problem
Safety
Problem Details
Outlet Cover
Additional Details
Missing
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Safety • Problem Details: Smoke Detector
Agency
Department of Housing Preservation and Development
Problem
Safety
Problem Details
Smoke Detector
Additional Details
Broken or Missing
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Safety • Problem Details: Sprinkler
Agency
Department of Housing Preservation and Development
Problem
Safety
Problem Details
Sprinkler
Additional Details
Sprinkler Missing
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Safety • Problem Details: Sprinkler
Agency
Department of Housing Preservation and Development
Problem
Safety
Problem Details
Sprinkler
Additional Details
Sprinkler Painted
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Safety • Problem Details: Sprinkler
Agency
Department of Housing Preservation and Development
Problem
Safety
Problem Details
Sprinkler
Additional Details
System Broken or Missing
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Safety • Problem Details: Sprinkler
Agency
Department of Housing Preservation and Development
Problem
Safety
Problem Details
Sprinkler
Additional Details
No Water
Sla Days
1 day
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Safety • Problem Details: Window Guard Broken/Missing
Agency
Department of Housing Preservation and Development
Problem
Safety
Problem Details
Window Guard Broken/Missing
Additional Details
Child Under 11
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Safety • Problem Details: Window Guard Broken/Missing
Agency
Department of Housing Preservation and Development
Problem
Safety
Problem Details
Window Guard Broken/Missing
Additional Details
No Child Under 11
Sla Days
3 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Unsanitary Condition • Problem Details: Garbage/Recycling Storage
Agency
Department of Housing Preservation and Development
Problem
Unsanitary Condition
Problem Details
Garbage/Recycling Storage
Additional Details
Accumulation
Sla Days
8 days
Department of Housing Preservation and Development
Agency: Department of Housing Preservation and Development • Problem: Unsanitary Condition • Problem Details: Garbage/Recycling Storage
Agency
Department of Housing Preservation and Development
Problem
Unsanitary Condition
Problem Details
Garbage/Recycling Storage
Additional Details
Missing or Inadequate Cans/Lid
Sla Days
8 days
NYC Data AI • Public-data exploration interface