311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

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Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Price Gouging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Price Not Posted or Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Spray Paint Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Art Supply Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Art Supply Store
Additional Details
Spray Paint Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Auction House or Auctioneer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Auction House or Auctioneer
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Auction House or Auctioneer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Auction House or Auctioneer
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Auction House or Auctioneer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Auction House or Auctioneer
Additional Details
Fees or Surcharges Not Disclosed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Auction House or Auctioneer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Auction House or Auctioneer
Additional Details
Goods Damaged or Defective
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Auction House or Auctioneer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Auction House or Auctioneer
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Auction House or Auctioneer
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Auction House or Auctioneer
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bail Bond Agent
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bail Bond Agent
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bail Bond Agent
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bail Bond Agent
Additional Details
Contract Terms Misleading or Not Disclosed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bail Bond Agent
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bail Bond Agent
Additional Details
Consumer Bill of Rights Not Posted or Provided
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bail Bond Agent
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bail Bond Agent
Additional Details
Document Copies Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bail Bond Agent
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bail Bond Agent
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Barber Shop, Beauty Salon, or Nail Salon
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Barber Shop, Beauty Salon, or Nail Salon
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Barber Shop, Beauty Salon, or Nail Salon
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Barber Shop, Beauty Salon, or Nail Salon
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Barber Shop, Beauty Salon, or Nail Salon
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Barber Shop, Beauty Salon, or Nail Salon
Additional Details
Refund or Return Policy Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Barber Shop, Beauty Salon, or Nail Salon
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Barber Shop, Beauty Salon, or Nail Salon
Additional Details
Price Not Posted or Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Barber Shop, Beauty Salon, or Nail Salon
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Barber Shop, Beauty Salon, or Nail Salon
Additional Details
Price Gouging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Barber Shop, Beauty Salon, or Nail Salon
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Barber Shop, Beauty Salon, or Nail Salon
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Barber Shop, Beauty Salon, or Nail Salon
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Barber Shop, Beauty Salon, or Nail Salon
Additional Details
Credit Card Limits Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Barber Shop, Beauty Salon, or Nail Salon
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Barber Shop, Beauty Salon, or Nail Salon
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Barber Shop, Beauty Salon, or Nail Salon
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Barber Shop, Beauty Salon, or Nail Salon
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Barber Shop, Beauty Salon, or Nail Salon
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Barber Shop, Beauty Salon, or Nail Salon
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Barber Shop, Beauty Salon, or Nail Salon
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Barber Shop, Beauty Salon, or Nail Salon
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Barber Shop, Beauty Salon, or Nail Salon
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Barber Shop, Beauty Salon, or Nail Salon
Additional Details
Gender Pricing
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Expired Medication
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Laser Pointer Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Laser Pointer Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Calorie Signs Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Box Cutter Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Box Cutter Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Credit Card Limits Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Price Gouging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Price Not Posted or Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Refund or Return Policy Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Realistic Toy Gun
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Scale Inspection Seal Missing or Expired
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Scale Inaccurate or Broken
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Bodega, Deli, or Convenience Store
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Bodega, Deli, or Convenience Store
Additional Details
Tare Weight
Sla Days
4 days