311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

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Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Recreation Center
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Recreation Center
Additional Details
Restroom/Shower
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Recreation Center
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Recreation Center
Additional Details
Window
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Rodent Sighting
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Rodent Sighting
Additional Details
Bike Path/Greenways
Sla Days
10 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Rodent Sighting
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Rodent Sighting
Additional Details
N/A
Sla Days
10 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Snow or Ice
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Snow or Ice
Additional Details
Ball Field/Court
Sla Days
7 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Snow or Ice
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Snow or Ice
Additional Details
Bike Path/Greenways
Sla Days
7 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Snow or Ice
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Snow or Ice
Additional Details
Field
Sla Days
7 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Snow or Ice
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Snow or Ice
Additional Details
Other
Sla Days
7 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Snow or Ice
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Snow or Ice
Additional Details
Path
Sla Days
7 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Snow or Ice
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Snow or Ice
Additional Details
Playground
Sla Days
7 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Snow or Ice
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Snow or Ice
Additional Details
Sidewalk
Sla Days
7 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Snow or Ice
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Snow or Ice
Additional Details
Steps
Sla Days
7 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Indoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Indoors
Additional Details
Door
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Indoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Indoors
Additional Details
Lighting
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Indoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Indoors
Additional Details
Other
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Indoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Indoors
Additional Details
Wall
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Indoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Indoors
Additional Details
Window
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Artificial turf
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Ball Field/Court Lighting
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Ball Fields & Equipment
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Bench
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Boardwalk
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Decorative Fountain
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Drinking Fountain
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Fence
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Flag
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Gate
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Hard Court Surface/Equipment
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Lawn
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Monument/Statue
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Other
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Path
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Picnic Table
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Playground Equipment
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Pool
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Restroom/Comfort Station
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Sign
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Sprinkler/Spray shower
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Structure - Outdoors
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Structure - Outdoors
Additional Details
Stairway
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Unsecured Facility
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Unsecured Facility
Additional Details
Bike Path/Greenways
Sla Days
3 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Unsecured Facility
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Unsecured Facility
Additional Details
Building/Facility Unlocked
Sla Days
3 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Unsecured Facility
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Unsecured Facility
Additional Details
Other
Sla Days
3 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Maintenance or Facility • Problem Details: Unsecured Facility
Agency
Department of Parks and Recreation
Problem
Maintenance or Facility
Problem Details
Unsecured Facility
Additional Details
Park/Playground Unlocked
Sla Days
3 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: New Tree Request • Problem Details: For One Address
Agency
Department of Parks and Recreation
Problem
New Tree Request
Problem Details
For One Address
Additional Details
Street Tree
Sla Days
7 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Overgrown Tree/Branches • Problem Details: Blocking Street
Agency
Department of Parks and Recreation
Problem
Overgrown Tree/Branches
Problem Details
Blocking Street
Additional Details
N/A
Sla Days
30 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Overgrown Tree/Branches • Problem Details: Clear Street Light
Agency
Department of Parks and Recreation
Problem
Overgrown Tree/Branches
Problem Details
Clear Street Light
Additional Details
N/A
Sla Days
30 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Overgrown Tree/Branches • Problem Details: Dead Branches in Tree
Agency
Department of Parks and Recreation
Problem
Overgrown Tree/Branches
Problem Details
Dead Branches in Tree
Additional Details
N/A
Sla Days
30 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Overgrown Tree/Branches • Problem Details: Hitting Building
Agency
Department of Parks and Recreation
Problem
Overgrown Tree/Branches
Problem Details
Hitting Building
Additional Details
N/A
Sla Days
30 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Overgrown Tree/Branches • Problem Details: Hitting Phone/Cable Lines
Agency
Department of Parks and Recreation
Problem
Overgrown Tree/Branches
Problem Details
Hitting Phone/Cable Lines
Additional Details
Other Types of Wires
Sla Days
10 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Overgrown Tree/Branches • Problem Details: Hitting Phone/Cable Lines
Agency
Department of Parks and Recreation
Problem
Overgrown Tree/Branches
Problem Details
Hitting Phone/Cable Lines
Additional Details
Telephone Lines
Sla Days
10 days