311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

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Showing 50 real records
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Overgrown Tree/Branches • Problem Details: Hitting Power Lines
Agency
Department of Parks and Recreation
Problem
Overgrown Tree/Branches
Problem Details
Hitting Power Lines
Additional Details
Power Lines
Sla Days
10 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Overgrown Tree/Branches • Problem Details: Traffic Sign or Signal Blocked
Agency
Department of Parks and Recreation
Problem
Overgrown Tree/Branches
Problem Details
Traffic Sign or Signal Blocked
Additional Details
Sign
Sla Days
4 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Overgrown Tree/Branches • Problem Details: Traffic Sign or Signal Blocked
Agency
Department of Parks and Recreation
Problem
Overgrown Tree/Branches
Problem Details
Traffic Sign or Signal Blocked
Additional Details
Traffic Signal
Sla Days
4 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Root/Sewer/Sidewalk Condition • Problem Details: Affecting Sewer or Foundation
Agency
Department of Parks and Recreation
Problem
Root/Sewer/Sidewalk Condition
Problem Details
Affecting Sewer or Foundation
Additional Details
Roots Affecting Foundation
Sla Days
30 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Root/Sewer/Sidewalk Condition • Problem Details: Affecting Sewer or Foundation
Agency
Department of Parks and Recreation
Problem
Root/Sewer/Sidewalk Condition
Problem Details
Affecting Sewer or Foundation
Additional Details
Roots Affecting Sewer
Sla Days
30 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Root/Sewer/Sidewalk Condition • Problem Details: Trees and Sidewalks Program
Agency
Department of Parks and Recreation
Problem
Root/Sewer/Sidewalk Condition
Problem Details
Trees and Sidewalks Program
Additional Details
Free Repair
Sla Days
90 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Uprooted Stump • Problem Details: Remove Stump
Agency
Department of Parks and Recreation
Problem
Uprooted Stump
Problem Details
Remove Stump
Additional Details
N/A
Sla Days
8 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: BBQ Outside Authorized Area
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
BBQ Outside Authorized Area
Additional Details
In a Playground
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: BBQ Outside Authorized Area
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
BBQ Outside Authorized Area
Additional Details
On a Beach
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: BBQ Outside Authorized Area
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
BBQ Outside Authorized Area
Additional Details
Other
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: BBQ Outside Authorized Area
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
BBQ Outside Authorized Area
Additional Details
Under a Tree
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Biking/Rollerblading off Path
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Biking/Rollerblading off Path
Additional Details
Mountain Biking
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Biking/Rollerblading off Path
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Biking/Rollerblading off Path
Additional Details
Other
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Biking/Rollerblading off Path
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Biking/Rollerblading off Path
Additional Details
Rollerblading
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Obstructing Public Use
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Obstructing Public Use
Additional Details
Bench
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Obstructing Public Use
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Obstructing Public Use
Additional Details
Court/Field/Rink
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Obstructing Public Use
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Obstructing Public Use
Additional Details
Decorative Fountain
Sla Days
14 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Illegal Posting • Problem Details: Poster or Sign
Agency
Department of Sanitation
Problem
Illegal Posting
Problem Details
Poster or Sign
Additional Details
Other
Sla Days
7 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Obstructing Public Use
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Obstructing Public Use
Additional Details
Drinking Fountain
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Obstructing Public Use
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Obstructing Public Use
Additional Details
Entrance
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Obstructing Public Use
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Obstructing Public Use
Additional Details
Lawn
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Obstructing Public Use
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Obstructing Public Use
Additional Details
Other
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Obstructing Public Use
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Obstructing Public Use
Additional Details
Path
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Obstructing Public Use
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Obstructing Public Use
Additional Details
Playground Equipment
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Obstructing Public Use
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Obstructing Public Use
Additional Details
Pool
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Obstructing Public Use
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Obstructing Public Use
Additional Details
Restroom/Comfort Station
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Obstructing Public Use
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Obstructing Public Use
Additional Details
Sprinkler/Spray shower
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Removing Flowers/Plants
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Removing Flowers/Plants
Additional Details
Flower Bed/Garden
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Removing Flowers/Plants
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Removing Flowers/Plants
Additional Details
Other
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Removing Flowers/Plants
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Removing Flowers/Plants
Additional Details
Shrubbery/Bush/Plant
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Removing Flowers/Plants
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Removing Flowers/Plants
Additional Details
Wild Flowers
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Smoking
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Smoking
Additional Details
Beaches
Sla Days
SLA Not Managed by 311
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Smoking
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Smoking
Additional Details
Parks
Sla Days
SLA Not Managed by 311
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Smoking
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Smoking
Additional Details
Pedestrian Plazas
Sla Days
SLA Not Managed by 311
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Smoking
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Smoking
Additional Details
Pool
Sla Days
SLA Not Managed by 311
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Smoking
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Smoking
Additional Details
Public Golf Course
Sla Days
SLA Not Managed by 311
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Smoking
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Smoking
Additional Details
Recreation Center
Sla Days
SLA Not Managed by 311
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Social Distancing
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Social Distancing
Additional Details
N/A
Sla Days
4 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Unauthorized Climbing
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Unauthorized Climbing
Additional Details
Building/Structure
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Unauthorized Climbing
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Unauthorized Climbing
Additional Details
Fence
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Unauthorized Climbing
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Unauthorized Climbing
Additional Details
Gate
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Unauthorized Climbing
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Unauthorized Climbing
Additional Details
Monument/Statue
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Unauthorized Climbing
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Unauthorized Climbing
Additional Details
Other
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Unauthorized Climbing
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Unauthorized Climbing
Additional Details
Tree
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Unauthorized Film Shoot
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Unauthorized Film Shoot
Additional Details
Photo
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Unauthorized Film Shoot
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Unauthorized Film Shoot
Additional Details
Video
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Unauthorized Posting of Signs
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Unauthorized Posting of Signs
Additional Details
Building
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Unauthorized Posting of Signs
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Unauthorized Posting of Signs
Additional Details
Fence
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Unauthorized Posting of Signs
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Unauthorized Posting of Signs
Additional Details
Gate
Sla Days
14 days
Department of Parks and Recreation
Agency: Department of Parks and Recreation • Problem: Violation of Park Rules • Problem Details: Unauthorized Posting of Signs
Agency
Department of Parks and Recreation
Problem
Violation of Park Rules
Problem Details
Unauthorized Posting of Signs
Additional Details
Other
Sla Days
14 days