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311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Sanitation
Agency: Department of Sanitation • Problem: Missed Collection • Problem Details: Recycling - Paper
Agency
Department of Sanitation
Problem
Missed Collection
Problem Details
Recycling - Paper
Additional Details
N/A
Sla Days
5 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Missed Collection • Problem Details: Recycling - Paper/Metal/Glass/Rigid Plastic
Agency
Department of Sanitation
Problem
Missed Collection
Problem Details
Recycling - Paper/Metal/Glass/Rigid Plastic
Additional Details
N/A
Sla Days
5 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Missed Collection • Problem Details: Trash
Agency
Department of Sanitation
Problem
Missed Collection
Problem Details
Trash
Additional Details
N/A
Sla Days
5 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Missed Collection • Problem Details: Trash and Bulky Trash
Agency
Department of Sanitation
Problem
Missed Collection
Problem Details
Trash and Bulky Trash
Additional Details
N/A
Sla Days
5 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Obstruction • Problem Details: Coin-Operated Ride
Agency
Department of Sanitation
Problem
Obstruction
Problem Details
Coin-Operated Ride
Additional Details
Sidewalk
Sla Days
5 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Obstruction • Problem Details: Coin-Operated Ride
Agency
Department of Sanitation
Problem
Obstruction
Problem Details
Coin-Operated Ride
Additional Details
Street
Sla Days
3 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Obstruction • Problem Details: Cone
Agency
Department of Sanitation
Problem
Obstruction
Problem Details
Cone
Additional Details
Sidewalk
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Obstruction • Problem Details: Cone
Agency
Department of Sanitation
Problem
Obstruction
Problem Details
Cone
Additional Details
Street
Sla Days
5 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Obstruction • Problem Details: Donation Collection Bin
Agency
Department of Sanitation
Problem
Obstruction
Problem Details
Donation Collection Bin
Additional Details
Sidewalk
Sla Days
5 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Obstruction • Problem Details: Donation Collection Bin
Agency
Department of Sanitation
Problem
Obstruction
Problem Details
Donation Collection Bin
Additional Details
Street
Sla Days
5 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Obstruction • Problem Details: Merchandise
Agency
Department of Sanitation
Problem
Obstruction
Problem Details
Merchandise
Additional Details
Sidewalk
Sla Days
5 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Obstruction • Problem Details: Merchandise
Agency
Department of Sanitation
Problem
Obstruction
Problem Details
Merchandise
Additional Details
Street
Sla Days
3 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Obstruction • Problem Details: Sidewalk Display
Agency
Department of Sanitation
Problem
Obstruction
Problem Details
Sidewalk Display
Additional Details
N/A
Sla Days
5 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Obstruction • Problem Details: Sign
Agency
Department of Sanitation
Problem
Obstruction
Problem Details
Sign
Additional Details
Sidewalk
Sla Days
5 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Obstruction • Problem Details: Sign
Agency
Department of Sanitation
Problem
Obstruction
Problem Details
Sign
Additional Details
Street
Sla Days
3 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Obstruction • Problem Details: Trash or Recycling
Agency
Department of Sanitation
Problem
Obstruction
Problem Details
Trash or Recycling
Additional Details
Sidewalk
Sla Days
5 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Obstruction • Problem Details: Trash or Recycling
Agency
Department of Sanitation
Problem
Obstruction
Problem Details
Trash or Recycling
Additional Details
Street
Sla Days
3 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Obstruction • Problem Details: Weeds or Grass
Agency
Department of Sanitation
Problem
Obstruction
Problem Details
Weeds or Grass
Additional Details
Sidewalk
Sla Days
5 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Obstruction • Problem Details: Weeds or Grass
Agency
Department of Sanitation
Problem
Obstruction
Problem Details
Weeds or Grass
Additional Details
Traffic Island or Median
Sla Days
5 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Oil or Gas Spill • Problem Details: Emergency Personnel Report
Agency
Department of Sanitation
Problem
Oil or Gas Spill
Problem Details
Emergency Personnel Report
Additional Details
N/A
Sla Days
1 day
Department of Sanitation
Agency: Department of Sanitation • Problem: Recycling Basket Complaint • Problem Details: Misuse
Agency
Department of Sanitation
Problem
Recycling Basket Complaint
Problem Details
Misuse
Additional Details
N/A
Sla Days
2 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Recycling Basket Complaint • Problem Details: Overflowing
Agency
Department of Sanitation
Problem
Recycling Basket Complaint
Problem Details
Overflowing
Additional Details
N/A
Sla Days
2 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Residential Disposal Complaint • Problem Details: Containers Left Out After Collection
Agency
Department of Sanitation
Problem
Residential Disposal Complaint
Problem Details
Containers Left Out After Collection
Additional Details
N/A
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Residential Disposal Complaint • Problem Details: Containers Set Out Too Early
Agency
Department of Sanitation
Problem
Residential Disposal Complaint
Problem Details
Containers Set Out Too Early
Additional Details
N/A
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Residential Disposal Complaint • Problem Details: Mattress or Box Spring Uncovered
Agency
Department of Sanitation
Problem
Residential Disposal Complaint
Problem Details
Mattress or Box Spring Uncovered
Additional Details
N/A
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Residential Disposal Complaint • Problem Details: Recycling Posters Not Posted
Agency
Department of Sanitation
Problem
Residential Disposal Complaint
Problem Details
Recycling Posters Not Posted
Additional Details
Homeowner
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Residential Disposal Complaint • Problem Details: Recycling Posters Not Posted
Agency
Department of Sanitation
Problem
Residential Disposal Complaint
Problem Details
Recycling Posters Not Posted
Additional Details
Super or Building Manager
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Residential Disposal Complaint • Problem Details: Refrigerator or Freezer Door Attached
Agency
Department of Sanitation
Problem
Residential Disposal Complaint
Problem Details
Refrigerator or Freezer Door Attached
Additional Details
N/A
Sla Days
2 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Residential Disposal Complaint • Problem Details: Storage Area Not Provided
Agency
Department of Sanitation
Problem
Residential Disposal Complaint
Problem Details
Storage Area Not Provided
Additional Details
Homeowner
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Residential Disposal Complaint • Problem Details: Storage Area Not Provided
Agency
Department of Sanitation
Problem
Residential Disposal Complaint
Problem Details
Storage Area Not Provided
Additional Details
Super or Building Manager
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Residential Disposal Complaint • Problem Details: Trash Not Separated from Recycling
Agency
Department of Sanitation
Problem
Residential Disposal Complaint
Problem Details
Trash Not Separated from Recycling
Additional Details
Homeowner
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Residential Disposal Complaint • Problem Details: Trash Not Separated from Recycling
Agency
Department of Sanitation
Problem
Residential Disposal Complaint
Problem Details
Trash Not Separated from Recycling
Additional Details
Super or Building Manager
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Residential Disposal Complaint • Problem Details: Trash Not Separated from Recycling
Agency
Department of Sanitation
Problem
Residential Disposal Complaint
Problem Details
Trash Not Separated from Recycling
Additional Details
Tenant
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Residential Disposal Complaint • Problem Details: Trash or Recycling Not Secure
Agency
Department of Sanitation
Problem
Residential Disposal Complaint
Problem Details
Trash or Recycling Not Secure
Additional Details
N/A
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Residential Disposal Complaint • Problem Details: Waste Left in Front of Other Residence
Agency
Department of Sanitation
Problem
Residential Disposal Complaint
Problem Details
Waste Left in Front of Other Residence
Additional Details
N/A
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Residential Disposal Complaint • Problem Details: Waste Set Out Too Early or Too Late
Agency
Department of Sanitation
Problem
Residential Disposal Complaint
Problem Details
Waste Set Out Too Early or Too Late
Additional Details
N/A
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Retailer Complaint • Problem Details: Foam
Agency
Department of Sanitation
Problem
Retailer Complaint
Problem Details
Foam
Additional Details
Loose Fill Foam Packaging Sold
Sla Days
14 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Retailer Complaint • Problem Details: Foam
Agency
Department of Sanitation
Problem
Retailer Complaint
Problem Details
Foam
Additional Details
Other Foam Offered, Used, or Sold
Sla Days
14 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Retailer Complaint • Problem Details: Plastic Stirrers or Splash Sticks
Agency
Department of Sanitation
Problem
Retailer Complaint
Problem Details
Plastic Stirrers or Splash Sticks
Additional Details
Provided to Customer
Sla Days
14 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Retailer Complaint • Problem Details: Plastic Straws
Agency
Department of Sanitation
Problem
Retailer Complaint
Problem Details
Plastic Straws
Additional Details
Not Provided Upon Request
Sla Days
14 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Retailer Complaint • Problem Details: Plastic Straws
Agency
Department of Sanitation
Problem
Retailer Complaint
Problem Details
Plastic Straws
Additional Details
Other
Sla Days
14 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Retailer Complaint • Problem Details: Plastic Straws
Agency
Department of Sanitation
Problem
Retailer Complaint
Problem Details
Plastic Straws
Additional Details
Provided Without Request
Sla Days
14 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Retailer Complaint • Problem Details: Rechargeable Batteries Not Accepted
Agency
Department of Sanitation
Problem
Retailer Complaint
Problem Details
Rechargeable Batteries Not Accepted
Additional Details
N/A
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Idling or Blocking Traffic
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Idling or Blocking Traffic
Additional Details
Enforcement Agent
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Idling or Blocking Traffic
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Idling or Blocking Traffic
Additional Details
Garbage Truck
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Idling or Blocking Traffic
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Idling or Blocking Traffic
Additional Details
Salt Spreader
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Idling or Blocking Traffic
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Idling or Blocking Traffic
Additional Details
Snow Plow
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Idling or Blocking Traffic
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Idling or Blocking Traffic
Additional Details
Street Sweeper
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Inappropriate Behavior
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Inappropriate Behavior
Additional Details
Collection Worker
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Inappropriate Behavior
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Inappropriate Behavior
Additional Details
Enforcement Agent
Sla Days
7 days
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