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311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Inappropriate Behavior
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Inappropriate Behavior
Additional Details
Snow Laborer
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Inappropriate Behavior
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Inappropriate Behavior
Additional Details
Street Sweeper
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Noise
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Noise
Additional Details
Garbage Truck
Sla Days
2 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Noise
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Noise
Additional Details
Salt Spreader
Sla Days
2 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Noise
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Noise
Additional Details
Snow Melter
Sla Days
2 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Noise
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Noise
Additional Details
Snow Plow
Sla Days
2 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Noise
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Noise
Additional Details
Street Sweeper
Sla Days
2 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Spilled Garbage
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Spilled Garbage
Additional Details
DSNY White Truck
Sla Days
2 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Spilled Garbage
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Spilled Garbage
Additional Details
Private Carter
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Unsafe Driving
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Unsafe Driving
Additional Details
Enforcement Vehicle
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Unsafe Driving
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Unsafe Driving
Additional Details
Garbage Truck
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Unsafe Driving
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Unsafe Driving
Additional Details
Salt Spreader
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Unsafe Driving
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Unsafe Driving
Additional Details
Snow Melter
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Unsafe Driving
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Unsafe Driving
Additional Details
Snow Plow
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sanitation Worker or Vehicle Complaint • Problem Details: Unsafe Driving
Agency
Department of Sanitation
Problem
Sanitation Worker or Vehicle Complaint
Problem Details
Unsafe Driving
Additional Details
Street Sweeper
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Seasonal Collection • Problem Details: Christmas Tree
Agency
Department of Sanitation
Problem
Seasonal Collection
Problem Details
Christmas Tree
Additional Details
Missed Collection
Sla Days
2 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Seasonal Collection • Problem Details: Christmas Tree
Agency
Department of Sanitation
Problem
Seasonal Collection
Problem Details
Christmas Tree
Additional Details
Pick-Up Request
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Seasonal Collection • Problem Details: Leaves
Agency
Department of Sanitation
Problem
Seasonal Collection
Problem Details
Leaves
Additional Details
Missed Collection
Sla Days
2 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Sidewalk Cleaning Sticker Request • Problem Details: N/A
Agency
Department of Sanitation
Problem
Sidewalk Cleaning Sticker Request
Problem Details
N/A
Additional Details
N/A
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Snow or Ice • Problem Details: Bike Lane
Agency
Department of Sanitation
Problem
Snow or Ice
Problem Details
Bike Lane
Additional Details
N/A
Sla Days
1 day
Department of Sanitation
Agency: Department of Sanitation • Problem: Snow or Ice • Problem Details: Pedestrian Feature
Agency
Department of Sanitation
Problem
Snow or Ice
Problem Details
Pedestrian Feature
Additional Details
Crosswalk
Sla Days
1 day
Department of Sanitation
Agency: Department of Sanitation • Problem: Snow or Ice • Problem Details: Pedestrian Feature
Agency
Department of Sanitation
Problem
Snow or Ice
Problem Details
Pedestrian Feature
Additional Details
Pedestrian Center Median Crossing
Sla Days
1 day
Department of Sanitation
Agency: Department of Sanitation • Problem: Snow or Ice • Problem Details: Pedestrian Feature
Agency
Department of Sanitation
Problem
Snow or Ice
Problem Details
Pedestrian Feature
Additional Details
Pedestrian Overpass/Underpass
Sla Days
1 day
Department of Sanitation
Agency: Department of Sanitation • Problem: Snow or Ice • Problem Details: Pedestrian Feature
Agency
Department of Sanitation
Problem
Snow or Ice
Problem Details
Pedestrian Feature
Additional Details
Street in Front of Bus Stop
Sla Days
1 day
Department of Sanitation
Agency: Department of Sanitation • Problem: Snow or Ice • Problem Details: Snow Tracking
Agency
Department of Sanitation
Problem
Snow or Ice
Problem Details
Snow Tracking
Additional Details
N/A
Sla Days
SLA Not Managed by 311
Department of Sanitation
Agency: Department of Sanitation • Problem: Street Sweeping Complaint • Problem Details: Inadequate Sweeping
Agency
Department of Sanitation
Problem
Street Sweeping Complaint
Problem Details
Inadequate Sweeping
Additional Details
Caused by a parked vehicle
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Street Sweeping Complaint • Problem Details: Inadequate Sweeping
Agency
Department of Sanitation
Problem
Street Sweeping Complaint
Problem Details
Inadequate Sweeping
Additional Details
N/A
Sla Days
2 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Street Sweeping Complaint • Problem Details: Street Not Swept
Agency
Department of Sanitation
Problem
Street Sweeping Complaint
Problem Details
Street Not Swept
Additional Details
N/A
Sla Days
2 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Transfer Station Complaint • Problem Details: Dust
Agency
Department of Sanitation
Problem
Transfer Station Complaint
Problem Details
Dust
Additional Details
N/A
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Transfer Station Complaint • Problem Details: Insects or Rodents
Agency
Department of Sanitation
Problem
Transfer Station Complaint
Problem Details
Insects or Rodents
Additional Details
N/A
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Transfer Station Complaint • Problem Details: Litter
Agency
Department of Sanitation
Problem
Transfer Station Complaint
Problem Details
Litter
Additional Details
N/A
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Transfer Station Complaint • Problem Details: Odor
Agency
Department of Sanitation
Problem
Transfer Station Complaint
Problem Details
Odor
Additional Details
N/A
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Transfer Station Complaint • Problem Details: Open Door or Gate
Agency
Department of Sanitation
Problem
Transfer Station Complaint
Problem Details
Open Door or Gate
Additional Details
N/A
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Transfer Station Complaint • Problem Details: Water or Sewer Runoff
Agency
Department of Sanitation
Problem
Transfer Station Complaint
Problem Details
Water or Sewer Runoff
Additional Details
N/A
Sla Days
7 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Vendor Enforcement • Problem Details: Food Vendor
Agency
Department of Sanitation
Problem
Vendor Enforcement
Problem Details
Food Vendor
Additional Details
Improper Trash Storage
Sla Days
SLA Not Managed by 311
Department of Sanitation
Agency: Department of Sanitation • Problem: Vendor Enforcement • Problem Details: Food Vendor
Agency
Department of Sanitation
Problem
Vendor Enforcement
Problem Details
Food Vendor
Additional Details
In Prohibited Area
Sla Days
SLA Not Managed by 311
Department of Sanitation
Agency: Department of Sanitation • Problem: Vendor Enforcement • Problem Details: Food Vendor
Agency
Department of Sanitation
Problem
Vendor Enforcement
Problem Details
Food Vendor
Additional Details
Unlicensed
Sla Days
SLA Not Managed by 311
Department of Sanitation
Agency: Department of Sanitation • Problem: Vendor Enforcement • Problem Details: Non-Food Vendor
Agency
Department of Sanitation
Problem
Vendor Enforcement
Problem Details
Non-Food Vendor
Additional Details
In Prohibited Area
Sla Days
SLA Not Managed by 311
Department of Sanitation
Agency: Department of Sanitation • Problem: Vendor Enforcement • Problem Details: Non-Food Vendor
Agency
Department of Sanitation
Problem
Vendor Enforcement
Problem Details
Non-Food Vendor
Additional Details
Unlicensed
Sla Days
SLA Not Managed by 311
Department of Transportation
Agency: Department of Transportation • Problem: Bike Rack Condition • Problem Details: Bike Rack Repair
Agency
Department of Transportation
Problem
Bike Rack Condition
Problem Details
Bike Rack Repair
Additional Details
N/A
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Bridge Condition • Problem Details: American Flag
Agency
Department of Transportation
Problem
Bridge Condition
Problem Details
American Flag
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Bridge Condition • Problem Details: Decorative Necklace Lighting
Agency
Department of Transportation
Problem
Bridge Condition
Problem Details
Decorative Necklace Lighting
Sla Days
60 days
Department of Transportation
Agency: Department of Transportation • Problem: Bridge Condition • Problem Details: Dirt, Debris, Litter Complaint
Agency
Department of Transportation
Problem
Bridge Condition
Problem Details
Dirt, Debris, Litter Complaint
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Bridge Condition • Problem Details: Fallen Debris from Bridge
Agency
Department of Transportation
Problem
Bridge Condition
Problem Details
Fallen Debris from Bridge
Sla Days
5 days
Department of Transportation
Agency: Department of Transportation • Problem: Bridge Condition • Problem Details: Fence
Agency
Department of Transportation
Problem
Bridge Condition
Problem Details
Fence
Sla Days
180 days
Department of Transportation
Agency: Department of Transportation • Problem: Bridge Condition • Problem Details: Graffiti - Bridge
Agency
Department of Transportation
Problem
Bridge Condition
Problem Details
Graffiti - Bridge
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Bridge Condition • Problem Details: Guard Rail - Bridge
Agency
Department of Transportation
Problem
Bridge Condition
Problem Details
Guard Rail - Bridge
Sla Days
5 days
Department of Transportation
Agency: Department of Transportation • Problem: Bridge Condition • Problem Details: Pothole
Agency
Department of Transportation
Problem
Bridge Condition
Problem Details
Pothole
Sla Days
180 days
Department of Transportation
Agency: Department of Transportation • Problem: Bridge Condition • Problem Details: Rough Pavement
Agency
Department of Transportation
Problem
Bridge Condition
Problem Details
Rough Pavement
Sla Days
180 days
Department of Transportation
Agency: Department of Transportation • Problem: Bridge Condition • Problem Details: Snow on Overpass
Agency
Department of Transportation
Problem
Bridge Condition
Problem Details
Snow on Overpass
Sla Days
10 days
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