Ask NYC Browse All Data Public Safety Transportation Health Buildings

311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
Department of Transportation
Agency: Department of Transportation • Problem: Broken Parking Meter • Problem Details: Bent/Loose
Agency
Department of Transportation
Problem
Broken Parking Meter
Problem Details
Bent/Loose
Additional Details
N/A
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Broken Parking Meter • Problem Details: Coin or Card Did Not Register
Agency
Department of Transportation
Problem
Broken Parking Meter
Problem Details
Coin or Card Did Not Register
Additional Details
Payment by Card
Sla Days
20 days
Department of Transportation
Agency: Department of Transportation • Problem: Broken Parking Meter • Problem Details: Coin or Card Did Not Register
Agency
Department of Transportation
Problem
Broken Parking Meter
Problem Details
Coin or Card Did Not Register
Additional Details
Payment by Cash
Sla Days
20 days
Department of Transportation
Agency: Department of Transportation • Problem: Broken Parking Meter • Problem Details: Coin or Card Did Not Register
Agency
Department of Transportation
Problem
Broken Parking Meter
Problem Details
Coin or Card Did Not Register
Additional Details
N/A
Sla Days
20 days
Department of Transportation
Agency: Department of Transportation • Problem: Broken Parking Meter • Problem Details: Credit Card Stuck in Meter
Agency
Department of Transportation
Problem
Broken Parking Meter
Problem Details
Credit Card Stuck in Meter
Additional Details
N/A
Sla Days
5 days
Department of Transportation
Agency: Department of Transportation • Problem: Broken Parking Meter • Problem Details: Graffiti
Agency
Department of Transportation
Problem
Broken Parking Meter
Problem Details
Graffiti
Additional Details
N/A
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Broken Parking Meter • Problem Details: Missing/Stump
Agency
Department of Transportation
Problem
Broken Parking Meter
Problem Details
Missing/Stump
Additional Details
N/A
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Broken Parking Meter • Problem Details: No Receipt
Agency
Department of Transportation
Problem
Broken Parking Meter
Problem Details
No Receipt
Additional Details
N/A
Sla Days
21 days
Department of Transportation
Agency: Department of Transportation • Problem: Broken Parking Meter • Problem Details: No Receipt
Agency
Department of Transportation
Problem
Broken Parking Meter
Problem Details
No Receipt
Additional Details
Payment by Card
Sla Days
21 days
Department of Transportation
Agency: Department of Transportation • Problem: Broken Parking Meter • Problem Details: No Receipt
Agency
Department of Transportation
Problem
Broken Parking Meter
Problem Details
No Receipt
Additional Details
Payment by Cash
Sla Days
21 days
Department of Transportation
Agency: Department of Transportation • Problem: Broken Parking Meter • Problem Details: Out of Order
Agency
Department of Transportation
Problem
Broken Parking Meter
Problem Details
Out of Order
Additional Details
N/A
Sla Days
20 days
Department of Transportation
Agency: Department of Transportation • Problem: Broken Parking Meter • Problem Details: Parking Card Stuck in Meter
Agency
Department of Transportation
Problem
Broken Parking Meter
Problem Details
Parking Card Stuck in Meter
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Broken Parking Meter • Problem Details: Parking Card Stuck in Meter
Agency
Department of Transportation
Problem
Broken Parking Meter
Problem Details
Parking Card Stuck in Meter
Additional Details
All Funds Gone
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Broken Parking Meter • Problem Details: Relocation of Parking Meter
Agency
Department of Transportation
Problem
Broken Parking Meter
Problem Details
Relocation of Parking Meter
Additional Details
N/A
Sla Days
180 days
Department of Transportation
Agency: Department of Transportation • Problem: Broken Parking Meter • Problem Details: Timer Defect - Fast/Fail
Agency
Department of Transportation
Problem
Broken Parking Meter
Problem Details
Timer Defect - Fast/Fail
Additional Details
N/A
Sla Days
20 days
Department of Transportation
Agency: Department of Transportation • Problem: Building Condition • Problem Details: Bikes in Buildings
Agency
Department of Transportation
Problem
Building Condition
Problem Details
Bikes in Buildings
Additional Details
No Response to Tenant Request
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Building Condition • Problem Details: Bikes in Buildings
Agency
Department of Transportation
Problem
Building Condition
Problem Details
Bikes in Buildings
Additional Details
Non-Compliance with Access Plan
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Building Condition • Problem Details: Bikes in Buildings
Agency
Department of Transportation
Problem
Building Condition
Problem Details
Bikes in Buildings
Additional Details
Non-Compliance with Exception
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Building Condition • Problem Details: Bikes in Buildings
Agency
Department of Transportation
Problem
Building Condition
Problem Details
Bikes in Buildings
Additional Details
Plan Not Posted
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Building Condition • Problem Details: Bikes in Buildings
Agency
Department of Transportation
Problem
Building Condition
Problem Details
Bikes in Buildings
Additional Details
Letter of Exception Not Posted
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Bus Stop Shelter Complaint • Problem Details: Broken Glass
Agency
Department of Transportation
Problem
Bus Stop Shelter Complaint
Problem Details
Broken Glass
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Bus Stop Shelter Complaint • Problem Details: Damaged Bench
Agency
Department of Transportation
Problem
Bus Stop Shelter Complaint
Problem Details
Damaged Bench
Additional Details
N/A
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Bus Stop Shelter Complaint • Problem Details: Damaged Leg or Pole Bent
Agency
Department of Transportation
Problem
Bus Stop Shelter Complaint
Problem Details
Damaged Leg or Pole Bent
Additional Details
N/A
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Bus Stop Shelter Complaint • Problem Details: Damaged or Leaking Roof
Agency
Department of Transportation
Problem
Bus Stop Shelter Complaint
Problem Details
Damaged or Leaking Roof
Additional Details
N/A
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Bus Stop Shelter Complaint • Problem Details: Damaged or Missing Ad Box
Agency
Department of Transportation
Problem
Bus Stop Shelter Complaint
Problem Details
Damaged or Missing Ad Box
Additional Details
N/A
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Bus Stop Shelter Complaint • Problem Details: Damaged Other
Agency
Department of Transportation
Problem
Bus Stop Shelter Complaint
Problem Details
Damaged Other
Additional Details
N/A
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Bus Stop Shelter Complaint • Problem Details: Dirty/Graffiti
Agency
Department of Transportation
Problem
Bus Stop Shelter Complaint
Problem Details
Dirty/Graffiti
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Bus Stop Shelter Complaint • Problem Details: Lighting
Agency
Department of Transportation
Problem
Bus Stop Shelter Complaint
Problem Details
Lighting
Additional Details
N/A
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Bus Stop Shelter Complaint • Problem Details: Sign Missing or Defective
Agency
Department of Transportation
Problem
Bus Stop Shelter Complaint
Problem Details
Sign Missing or Defective
Additional Details
N/A
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Bus Stop Shelter Complaint • Problem Details: Snow Removal Requested
Agency
Department of Transportation
Problem
Bus Stop Shelter Complaint
Problem Details
Snow Removal Requested
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Bus Stop Shelter Placement • Problem Details: New Bus Stop Shelter Placement
Agency
Department of Transportation
Problem
Bus Stop Shelter Placement
Problem Details
New Bus Stop Shelter Placement
Additional Details
N/A
Sla Days
180 days
Department of Transportation
Agency: Department of Transportation • Problem: Bus Stop Shelter Placement • Problem Details: Relocation of Bus Stop Shelter
Agency
Department of Transportation
Problem
Bus Stop Shelter Placement
Problem Details
Relocation of Bus Stop Shelter
Additional Details
N/A
Sla Days
180 days
Department of Transportation
Agency: Department of Transportation • Problem: Curb Condition • Problem Details: Broken Curb
Agency
Department of Transportation
Problem
Curb Condition
Problem Details
Broken Curb
Additional Details
4 + Residential Units/Commercial
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Curb Condition • Problem Details: Broken Curb
Agency
Department of Transportation
Problem
Curb Condition
Problem Details
Broken Curb
Additional Details
Overpass/Traffic Median
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Curb Condition • Problem Details: Broken Curb
Agency
Department of Transportation
Problem
Curb Condition
Problem Details
Broken Curb
Additional Details
1-3 Residential Units
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Curb Condition • Problem Details: Broken Curb
Agency
Department of Transportation
Problem
Curb Condition
Problem Details
Broken Curb
Additional Details
City-Owned
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Curb Condition • Problem Details: Broken Curb
Agency
Department of Transportation
Problem
Curb Condition
Problem Details
Broken Curb
Additional Details
Other
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Curb Condition • Problem Details: Curb Defect-Metal Protruding
Agency
Department of Transportation
Problem
Curb Condition
Problem Details
Curb Defect-Metal Protruding
Additional Details
N/A
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Curb Condition • Problem Details: Curb Violation
Agency
Department of Transportation
Problem
Curb Condition
Problem Details
Curb Violation
Additional Details
Curb Violation Inquiry
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Curb Condition • Problem Details: Defacement
Agency
Department of Transportation
Problem
Curb Condition
Problem Details
Defacement
Additional Details
Curb Cut
Sla Days
60 days
Department of Transportation
Agency: Department of Transportation • Problem: Curb Condition • Problem Details: Defacement
Agency
Department of Transportation
Problem
Curb Condition
Problem Details
Defacement
Additional Details
Advertisement
Sla Days
60 days
Department of Transportation
Agency: Department of Transportation • Problem: Curb Condition • Problem Details: Defacement
Agency
Department of Transportation
Problem
Curb Condition
Problem Details
Defacement
Additional Details
Graffiti
Sla Days
60 days
Department of Transportation
Agency: Department of Transportation • Problem: Curb Condition • Problem Details: Defacement
Agency
Department of Transportation
Problem
Curb Condition
Problem Details
Defacement
Additional Details
Other
Sla Days
60 days
Department of Transportation
Agency: Department of Transportation • Problem: Curb Condition • Problem Details: Defacement
Agency
Department of Transportation
Problem
Curb Condition
Problem Details
Defacement
Additional Details
N/A
Sla Days
60 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Bridge Condition • Problem Details: Defective Manhole Cover
Agency
Department of Transportation
Problem
DEP Bridge Condition
Problem Details
Defective Manhole Cover
Sla Days
15 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Bridge Condition • Problem Details: Plate Condition - DEP
Agency
Department of Transportation
Problem
DEP Bridge Condition
Problem Details
Plate Condition - DEP
Sla Days
15 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Highway Condition • Problem Details: Cave-in
Agency
Department of Transportation
Problem
DEP Highway Condition
Problem Details
Cave-in
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Highway Condition • Problem Details: Defective Manhole Cover
Agency
Department of Transportation
Problem
DEP Highway Condition
Problem Details
Defective Manhole Cover
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Highway Condition • Problem Details: Failed Street Cut - DEP
Agency
Department of Transportation
Problem
DEP Highway Condition
Problem Details
Failed Street Cut - DEP
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Highway Condition • Problem Details: Plate Condition - DEP
Agency
Department of Transportation
Problem
DEP Highway Condition
Problem Details
Plate Condition - DEP
Sla Days
10 days
NYC Data AI • Public-data exploration interface