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311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Department of Transportation
Agency: Department of Transportation • Problem: DEP Highway Condition • Problem Details: Ponding
Agency
Department of Transportation
Problem
DEP Highway Condition
Problem Details
Ponding
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Highway Condition • Problem Details: Sunken Pavement
Agency
Department of Transportation
Problem
DEP Highway Condition
Problem Details
Sunken Pavement
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Sidewalk Condition • Problem Details: Asphalt Around Manhole Cover
Agency
Department of Transportation
Problem
DEP Sidewalk Condition
Problem Details
Asphalt Around Manhole Cover
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Sidewalk Condition • Problem Details: Asphalt Around Valve Box
Agency
Department of Transportation
Problem
DEP Sidewalk Condition
Problem Details
Asphalt Around Valve Box
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Sidewalk Condition • Problem Details: Cave-in
Agency
Department of Transportation
Problem
DEP Sidewalk Condition
Problem Details
Cave-in
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Sidewalk Condition • Problem Details: Concrete Around Hydrant
Agency
Department of Transportation
Problem
DEP Sidewalk Condition
Problem Details
Concrete Around Hydrant
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Sidewalk Condition • Problem Details: Defective Catch Basin
Agency
Department of Transportation
Problem
DEP Sidewalk Condition
Problem Details
Defective Catch Basin
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Sidewalk Condition • Problem Details: Defective Hardware - DEP
Agency
Department of Transportation
Problem
DEP Sidewalk Condition
Problem Details
Defective Hardware - DEP
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Sidewalk Condition • Problem Details: Defective Manhole Cover
Agency
Department of Transportation
Problem
DEP Sidewalk Condition
Problem Details
Defective Manhole Cover
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Sidewalk Condition • Problem Details: Plate Condition - DEP
Agency
Department of Transportation
Problem
DEP Sidewalk Condition
Problem Details
Plate Condition - DEP
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Street Condition • Problem Details: Asphalt Around Manhole Cover
Agency
Department of Transportation
Problem
DEP Street Condition
Problem Details
Asphalt Around Manhole Cover
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Street Condition • Problem Details: Asphalt Around Valve Box
Agency
Department of Transportation
Problem
DEP Street Condition
Problem Details
Asphalt Around Valve Box
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Street Condition • Problem Details: Cave-in
Agency
Department of Transportation
Problem
DEP Street Condition
Problem Details
Cave-in
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Street Condition • Problem Details: Concrete Around Hydrant
Agency
Department of Transportation
Problem
DEP Street Condition
Problem Details
Concrete Around Hydrant
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Street Condition • Problem Details: Defective Catch Basin
Agency
Department of Transportation
Problem
DEP Street Condition
Problem Details
Defective Catch Basin
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Street Condition • Problem Details: Defective Hardware - DEP
Agency
Department of Transportation
Problem
DEP Street Condition
Problem Details
Defective Hardware - DEP
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Street Condition • Problem Details: Defective Manhole Cover
Agency
Department of Transportation
Problem
DEP Street Condition
Problem Details
Defective Manhole Cover
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Street Condition • Problem Details: Depression
Agency
Department of Transportation
Problem
DEP Street Condition
Problem Details
Depression
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Street Condition • Problem Details: Failed Street Cut - DEP
Agency
Department of Transportation
Problem
DEP Street Condition
Problem Details
Failed Street Cut - DEP
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Street Condition • Problem Details: Plate Condition - DEP
Agency
Department of Transportation
Problem
DEP Street Condition
Problem Details
Plate Condition - DEP
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Street Condition • Problem Details: Ponding
Agency
Department of Transportation
Problem
DEP Street Condition
Problem Details
Ponding
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Street Condition • Problem Details: Sunken Pavement
Agency
Department of Transportation
Problem
DEP Street Condition
Problem Details
Sunken Pavement
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Tunnel Condition • Problem Details: Defective Manhole Cover
Agency
Department of Transportation
Problem
DEP Tunnel Condition
Problem Details
Defective Manhole Cover
Sla Days
15 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Tunnel Condition • Problem Details: Plate Condition - DEP
Agency
Department of Transportation
Problem
DEP Tunnel Condition
Problem Details
Plate Condition - DEP
Sla Days
15 days
Department of Transportation
Agency: Department of Transportation • Problem: DEP Tunnel Condition • Problem Details: Ponding
Agency
Department of Transportation
Problem
DEP Tunnel Condition
Problem Details
Ponding
Sla Days
15 days
Department of Transportation
Agency: Department of Transportation • Problem: DOT Literature Request • Sla Days: 7 days
Agency
Department of Transportation
Problem
DOT Literature Request
Sla Days
7 days
Department of Transportation
Agency: Department of Transportation • Problem: E-Scooter • Problem Details: Damaged or Vandalized
Agency
Department of Transportation
Problem
E-Scooter
Problem Details
Damaged or Vandalized
Additional Details
Veo
Sla Days
5 days
Department of Transportation
Agency: Department of Transportation • Problem: E-Scooter • Problem Details: Damaged or Vandalized
Agency
Department of Transportation
Problem
E-Scooter
Problem Details
Damaged or Vandalized
Additional Details
Lime
Sla Days
5 days
Department of Transportation
Agency: Department of Transportation • Problem: E-Scooter • Problem Details: Damaged or Vandalized
Agency
Department of Transportation
Problem
E-Scooter
Problem Details
Damaged or Vandalized
Additional Details
Bird
Sla Days
5 days
Department of Transportation
Agency: Department of Transportation • Problem: E-Scooter • Problem Details: Improperly Parked or Abandoned
Agency
Department of Transportation
Problem
E-Scooter
Problem Details
Improperly Parked or Abandoned
Additional Details
Bird
Sla Days
5 days
Department of Transportation
Agency: Department of Transportation • Problem: E-Scooter • Problem Details: Improperly Parked or Abandoned
Agency
Department of Transportation
Problem
E-Scooter
Problem Details
Improperly Parked or Abandoned
Additional Details
Lime
Sla Days
5 days
Department of Transportation
Agency: Department of Transportation • Problem: E-Scooter • Problem Details: Improperly Parked or Abandoned
Agency
Department of Transportation
Problem
E-Scooter
Problem Details
Improperly Parked or Abandoned
Additional Details
Veo
Sla Days
5 days
Department of Transportation
Agency: Department of Transportation • Problem: E-Scooter • Problem Details: Parking Corral Not Maintained
Agency
Department of Transportation
Problem
E-Scooter
Problem Details
Parking Corral Not Maintained
Additional Details
N/A
Sla Days
5 days
Department of Transportation
Agency: Department of Transportation • Problem: Ferry Complaint • Problem Details: Announcements
Agency
Department of Transportation
Problem
Ferry Complaint
Problem Details
Announcements
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Ferry Complaint • Problem Details: Cleanliness
Agency
Department of Transportation
Problem
Ferry Complaint
Problem Details
Cleanliness
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Ferry Complaint • Problem Details: Delays
Agency
Department of Transportation
Problem
Ferry Complaint
Problem Details
Delays
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Ferry Complaint • Problem Details: Disruptive Passenger
Agency
Department of Transportation
Problem
Ferry Complaint
Problem Details
Disruptive Passenger
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Ferry Complaint • Problem Details: General Complaint
Agency
Department of Transportation
Problem
Ferry Complaint
Problem Details
General Complaint
Sla Days
60 days
Department of Transportation
Agency: Department of Transportation • Problem: Ferry Complaint • Problem Details: Homeless Issue
Agency
Department of Transportation
Problem
Ferry Complaint
Problem Details
Homeless Issue
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Ferry Complaint • Problem Details: Restrooms
Agency
Department of Transportation
Problem
Ferry Complaint
Problem Details
Restrooms
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Ferry Inquiry • Problem Details: General Inquiry
Agency
Department of Transportation
Problem
Ferry Inquiry
Problem Details
General Inquiry
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Ferry Inquiry • Problem Details: Lost and Found
Agency
Department of Transportation
Problem
Ferry Inquiry
Problem Details
Lost and Found
Sla Days
7 days
Department of Transportation
Agency: Department of Transportation • Problem: Ferry Permit • Problem Details: Performance
Agency
Department of Transportation
Problem
Ferry Permit
Problem Details
Performance
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Highway Condition • Problem Details: Cave-in
Agency
Department of Transportation
Problem
Highway Condition
Problem Details
Cave-in
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Highway Condition • Problem Details: Concrete Barrier
Agency
Department of Transportation
Problem
Highway Condition
Problem Details
Concrete Barrier
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Highway Condition • Problem Details: Crash Cushion Defect
Agency
Department of Transportation
Problem
Highway Condition
Problem Details
Crash Cushion Defect
Sla Days
5 days
Department of Transportation
Agency: Department of Transportation • Problem: Highway Condition • Problem Details: Dead Animal
Agency
Department of Transportation
Problem
Highway Condition
Problem Details
Dead Animal
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Highway Condition • Problem Details: Debris
Agency
Department of Transportation
Problem
Highway Condition
Problem Details
Debris
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Highway Condition • Problem Details: Graffiti - Highway
Agency
Department of Transportation
Problem
Highway Condition
Problem Details
Graffiti - Highway
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Highway Condition • Problem Details: Guard Rail - Highway
Agency
Department of Transportation
Problem
Highway Condition
Problem Details
Guard Rail - Highway
Sla Days
120 days
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