311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

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Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Booting Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Booting Company
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Booting Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Booting Company
Additional Details
Vehicle Damage
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Booting Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Booting Company
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Booting Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Booting Company
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Booting Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Booting Company
Additional Details
Contact Sign Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Booting Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Booting Company
Additional Details
Demand for Cash Payment
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Booting Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Booting Company
Additional Details
Billing Dispute
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Booting Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Booting Company
Additional Details
Booting Illegal or Unfair
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Booting Company
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Booting Company
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Rental
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Rental
Additional Details
Fees or Surcharges Not Disclosed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Rental
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Rental
Additional Details
Cancelation Fee Charged
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Rental
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Rental
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Rental
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Rental
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Rental
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Rental
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Rental
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Rental
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Rental
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Rental
Additional Details
Reservation Not Honored
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Spray Paint Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Spray Paint Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Vehicle Damage
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Realistic Toy Gun
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Refund or Return Policy Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Cars Parked on Sidewalk or Street
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Box Cutter Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Box Cutter Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Etching Acid Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Etching Acid Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Laser Pointer Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Car Wash
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Car Wash
Additional Details
Laser Pointer Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Carpet and Flooring Business
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Carpet and Flooring Business
Additional Details
Installation Faulty or Poor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Carpet and Flooring Business
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Carpet and Flooring Business
Additional Details
Manufacturer Information Not Provided
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Carpet and Flooring Business
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Carpet and Flooring Business
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Carpet and Flooring Business
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Carpet and Flooring Business
Additional Details
Goods Damaged or Defective
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Carpet and Flooring Business
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Carpet and Flooring Business
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Carpet and Flooring Business
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Carpet and Flooring Business
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Carpet and Flooring Business
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Carpet and Flooring Business
Additional Details
Carpet Emissions Notice Not Provided
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Carpet and Flooring Business
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Carpet and Flooring Business
Additional Details
Contract or Billing Dispute
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Carpet and Flooring Business
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Carpet and Flooring Business
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Carpet and Flooring Business
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Carpet and Flooring Business
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Catering Establishment
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Catering Establishment
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Catering Establishment
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Catering Establishment
Additional Details
Contract or Billing Dispute
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Catering Establishment
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Catering Establishment
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Catering Establishment
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Catering Establishment
Additional Details
Cancelation Without Notice
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Catering Establishment
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Catering Establishment
Additional Details
Goods or Services Not Delivered
Sla Days
4 days