311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

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Showing 50 real records
Department of Transportation
Agency: Department of Transportation • Problem: Outdoor Dining • Problem Details: Street Zone Blocked
Agency
Department of Transportation
Problem
Outdoor Dining
Problem Details
Street Zone Blocked
Additional Details
Vehicle Lane
Sla Days
3 days
Department of Transportation
Agency: Department of Transportation • Problem: Outdoor Dining • Problem Details: Street Zone Blocked
Agency
Department of Transportation
Problem
Outdoor Dining
Problem Details
Street Zone Blocked
Additional Details
No Standing or No Stopping Anytime
Sla Days
3 days
Department of Transportation
Agency: Department of Transportation • Problem: Outdoor Dining • Problem Details: Street Zone Blocked
Agency
Department of Transportation
Problem
Outdoor Dining
Problem Details
Street Zone Blocked
Additional Details
Bike Lane
Sla Days
3 days
Department of Transportation
Agency: Department of Transportation • Problem: Outdoor Dining • Problem Details: Street Zone Blocked
Agency
Department of Transportation
Problem
Outdoor Dining
Problem Details
Street Zone Blocked
Additional Details
Car/Bike Share Space
Sla Days
5 days
Department of Transportation
Agency: Department of Transportation • Problem: Outdoor Dining • Problem Details: Street Zone Blocked
Agency
Department of Transportation
Problem
Outdoor Dining
Problem Details
Street Zone Blocked
Additional Details
Bus Stop
Sla Days
3 days
Department of Transportation
Agency: Department of Transportation • Problem: Outdoor Dining • Problem Details: Street Zone Blocked
Agency
Department of Transportation
Problem
Outdoor Dining
Problem Details
Street Zone Blocked
Additional Details
Crosswalk/Turning Lane
Sla Days
3 days
Department of Transportation
Agency: Department of Transportation • Problem: Outdoor Dining • Problem Details: Street Zone Blocked
Agency
Department of Transportation
Problem
Outdoor Dining
Problem Details
Street Zone Blocked
Additional Details
Fire Hydrant
Sla Days
3 days
Department of Transportation
Agency: Department of Transportation • Problem: Outdoor Dining • Problem Details: Unauthorized Restaurant
Agency
Department of Transportation
Problem
Outdoor Dining
Problem Details
Unauthorized Restaurant
Additional Details
N/A
Sla Days
5 days
Department of Transportation
Agency: Department of Transportation • Problem: Public Toilet • Problem Details: Broken Glass
Agency
Department of Transportation
Problem
Public Toilet
Problem Details
Broken Glass
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Public Toilet • Problem Details: Damaged Door
Agency
Department of Transportation
Problem
Public Toilet
Problem Details
Damaged Door
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Public Toilet • Problem Details: Damaged Other
Agency
Department of Transportation
Problem
Public Toilet
Problem Details
Damaged Other
Additional Details
N/A
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Public Toilet • Problem Details: Damaged Safety Alert Buttons
Agency
Department of Transportation
Problem
Public Toilet
Problem Details
Damaged Safety Alert Buttons
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Public Toilet • Problem Details: Damaged Toilet/Sink
Agency
Department of Transportation
Problem
Public Toilet
Problem Details
Damaged Toilet/Sink
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Public Toilet • Problem Details: Damaged/Leaking Roof
Agency
Department of Transportation
Problem
Public Toilet
Problem Details
Damaged/Leaking Roof
Additional Details
N/A
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Public Toilet • Problem Details: Damaged/Missing Ad Box
Agency
Department of Transportation
Problem
Public Toilet
Problem Details
Damaged/Missing Ad Box
Additional Details
N/A
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Public Toilet • Problem Details: Dirty/Graffiti
Agency
Department of Transportation
Problem
Public Toilet
Problem Details
Dirty/Graffiti
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Public Toilet • Problem Details: Flooded
Agency
Department of Transportation
Problem
Public Toilet
Problem Details
Flooded
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Public Toilet • Problem Details: Lighting/Electrical
Agency
Department of Transportation
Problem
Public Toilet
Problem Details
Lighting/Electrical
Additional Details
N/A
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Public Toilet • Problem Details: New Automatic Public Toilet Request
Agency
Department of Transportation
Problem
Public Toilet
Problem Details
New Automatic Public Toilet Request
Additional Details
N/A
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Blocked - ATM
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Blocked - ATM
Additional Details
N/A
Sla Days
60 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Blocked - Construction
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Blocked - Construction
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Broken Sidewalk
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Broken Sidewalk
Additional Details
City-Owned
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Broken Sidewalk
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Broken Sidewalk
Additional Details
4 + Residential Units/Commercial
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Broken Sidewalk
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Broken Sidewalk
Additional Details
1-3 Residential Units
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Broken Sidewalk
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Broken Sidewalk
Additional Details
Other
Sla Days
120 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Broken Sidewalk
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Broken Sidewalk
Additional Details
Overpass/Traffic Median
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Canopy Complaint
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Canopy Complaint
Additional Details
N/A
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Cellar Door Defective
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Cellar Door Defective
Additional Details
N/A
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Cellar Door New
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Cellar Door New
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Cellar Door Open/Unprotected
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Cellar Door Open/Unprotected
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Defacement
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Defacement
Additional Details
Graffiti
Sla Days
60 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Defacement
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Defacement
Additional Details
Advertisement
Sla Days
60 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Defacement
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Defacement
Additional Details
Other
Sla Days
60 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Defective Hardware
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Defective Hardware
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Dumpster - Bulk Household
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Dumpster - Bulk Household
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Dumpster - Construction Waste
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Dumpster - Construction Waste
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Metal Protruding - Sign Stump
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Metal Protruding - Sign Stump
Additional Details
N/A
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Newspaper Box Complaint
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Newspaper Box Complaint
Additional Details
N/A
Sla Days
60 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Pedestrian Ramp Defective
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Pedestrian Ramp Defective
Additional Details
N/A
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Sidewalk Collapsed
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Sidewalk Collapsed
Additional Details
N/A
Sla Days
3 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Sidewalk Grating - Defective
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Sidewalk Grating - Defective
Additional Details
N/A
Sla Days
10 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Sidewalk Grating - Missing
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Sidewalk Grating - Missing
Additional Details
N/A
Sla Days
3 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Sidewalk Staircase
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Sidewalk Staircase
Additional Details
N/A
Sla Days
365 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Sidewalk Violation
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Sidewalk Violation
Additional Details
Dismiss Violation City Fixed
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Sidewalk Violation
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Sidewalk Violation
Additional Details
Dismiss Violation Owner Fixed
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Sidewalk Violation
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Sidewalk Violation
Additional Details
Sidewalk Re-inspection Request
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Sidewalk Violation
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Sidewalk Violation
Additional Details
Sidewalk Violation Inquiry
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Sidewalk Violation
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Sidewalk Violation
Additional Details
Request City Repair
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Sidewalk Condition • Problem Details: Unsafe Worksite
Agency
Department of Transportation
Problem
Sidewalk Condition
Problem Details
Unsafe Worksite
Additional Details
N/A
Sla Days
3 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Condition • Problem Details: Blocked - Construction
Agency
Department of Transportation
Problem
Street Condition
Problem Details
Blocked - Construction
Additional Details
N/A
Sla Days
10 days