311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Dangling • Problem Details: Stop
Agency
Department of Transportation
Problem
Street Sign - Dangling
Problem Details
Stop
Additional Details
N/A
Sla Days
7 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Dangling • Problem Details: Street Cleaning - ASP
Agency
Department of Transportation
Problem
Street Sign - Dangling
Problem Details
Street Cleaning - ASP
Additional Details
N/A
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Dangling • Problem Details: Yield
Agency
Department of Transportation
Problem
Street Sign - Dangling
Problem Details
Yield
Additional Details
N/A
Sla Days
7 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: Bus Stop
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
Bus Stop
Additional Details
N/A
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: Construction
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
Construction
Additional Details
N/A
Sla Days
45 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: Detour
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
Detour
Additional Details
N/A
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: Do Not Block the Box
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
Do Not Block the Box
Additional Details
N/A
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: Do Not Enter
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
Do Not Enter
Additional Details
N/A
Sla Days
7 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: Honorary
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
Honorary
Additional Details
N/A
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: No Idling
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
No Idling
Additional Details
N/A
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: No Parking, Standing, Stopping
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
No Parking, Standing, Stopping
Additional Details
N/A
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: One Way
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
One Way
Additional Details
N/A
Sla Days
11 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: Other/Unknown
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
Other/Unknown
Additional Details
N/A
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: School Crossing
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
School Crossing
Additional Details
N/A
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: Speed Limit
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
Speed Limit
Additional Details
N/A
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: St Name - Attached to Pole
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
St Name - Attached to Pole
Additional Details
N/A
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: St Name - Over Intersection
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
St Name - Over Intersection
Additional Details
N/A
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: Stop
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
Stop
Additional Details
N/A
Sla Days
7 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: Street Cleaning - ASP
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
Street Cleaning - ASP
Additional Details
N/A
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Street Sign - Missing • Problem Details: Yield
Agency
Department of Transportation
Problem
Street Sign - Missing
Problem Details
Yield
Additional Details
N/A
Sla Days
7 days
Department of Transportation
Agency: Department of Transportation • Problem: Tunnel Condition • Problem Details: Dirt, Debris, Litter Complaint
Agency
Department of Transportation
Problem
Tunnel Condition
Problem Details
Dirt, Debris, Litter Complaint
Sla Days
30 days
Department of Transportation
Agency: Department of Transportation • Problem: Tunnel Condition • Problem Details: Fallen Debris from Tunnel
Agency
Department of Transportation
Problem
Tunnel Condition
Problem Details
Fallen Debris from Tunnel
Sla Days
5 days
Department of Transportation
Agency: Department of Transportation • Problem: Tunnel Condition • Problem Details: Graffiti - Tunnel
Agency
Department of Transportation
Problem
Tunnel Condition
Problem Details
Graffiti - Tunnel
Sla Days
14 days
Department of Transportation
Agency: Department of Transportation • Problem: Tunnel Condition • Problem Details: Pothole - Tunnel
Agency
Department of Transportation
Problem
Tunnel Condition
Problem Details
Pothole - Tunnel
Sla Days
180 days
Department of Transportation
Agency: Department of Transportation • Problem: Tunnel Condition • Problem Details: Rough Pavement
Agency
Department of Transportation
Problem
Tunnel Condition
Problem Details
Rough Pavement
Sla Days
180 days
Economic Development Corporation
Agency: Economic Development Corporation • Problem: Noise - Helicopter • Problem Details: News Gathering
Agency
Economic Development Corporation
Problem
Noise - Helicopter
Problem Details
News Gathering
Additional Details
Hovering
Sla Days
10 days
Economic Development Corporation
Agency: Economic Development Corporation • Problem: Noise - Helicopter • Problem Details: News Gathering
Agency
Economic Development Corporation
Problem
Noise - Helicopter
Problem Details
News Gathering
Additional Details
Flying Too Low
Sla Days
10 days
Economic Development Corporation
Agency: Economic Development Corporation • Problem: Noise - Helicopter • Problem Details: News Gathering
Agency
Economic Development Corporation
Problem
Noise - Helicopter
Problem Details
News Gathering
Additional Details
Passing By
Sla Days
10 days
Economic Development Corporation
Agency: Economic Development Corporation • Problem: Noise - Helicopter • Problem Details: NYPD
Agency
Economic Development Corporation
Problem
Noise - Helicopter
Problem Details
NYPD
Additional Details
Passing By
Sla Days
10 days
Economic Development Corporation
Agency: Economic Development Corporation • Problem: Noise - Helicopter • Problem Details: NYPD
Agency
Economic Development Corporation
Problem
Noise - Helicopter
Problem Details
NYPD
Additional Details
Flying Too Low
Sla Days
10 days
Economic Development Corporation
Agency: Economic Development Corporation • Problem: Noise - Helicopter • Problem Details: NYPD
Agency
Economic Development Corporation
Problem
Noise - Helicopter
Problem Details
NYPD
Additional Details
Hovering
Sla Days
10 days
Economic Development Corporation
Agency: Economic Development Corporation • Problem: Noise - Helicopter • Problem Details: Other
Agency
Economic Development Corporation
Problem
Noise - Helicopter
Problem Details
Other
Additional Details
Hovering
Sla Days
10 days
Economic Development Corporation
Agency: Economic Development Corporation • Problem: Noise - Helicopter • Problem Details: Other
Agency
Economic Development Corporation
Problem
Noise - Helicopter
Problem Details
Other
Additional Details
Flying Too Low
Sla Days
10 days
Economic Development Corporation
Agency: Economic Development Corporation • Problem: Noise - Helicopter • Problem Details: Other
Agency
Economic Development Corporation
Problem
Noise - Helicopter
Problem Details
Other
Additional Details
Passing By
Sla Days
10 days
Human Resources Administration
Agency: Human Resources Administration • Problem: Benefit Card Replacement • Problem Details: Cash Assistance
Agency
Human Resources Administration
Problem
Benefit Card Replacement
Problem Details
Cash Assistance
Additional Details
No Access to Cash/Food Stamps
Sla Days
SLA Not Managed by 311
Human Resources Administration
Agency: Human Resources Administration • Problem: Benefit Card Replacement • Problem Details: Cash Assistance
Agency
Human Resources Administration
Problem
Benefit Card Replacement
Problem Details
Cash Assistance
Additional Details
Never Received
Sla Days
SLA Not Managed by 311
Human Resources Administration
Agency: Human Resources Administration • Problem: Benefit Card Replacement • Problem Details: Cash Assistance
Agency
Human Resources Administration
Problem
Benefit Card Replacement
Problem Details
Cash Assistance
Additional Details
Other Issue
Sla Days
SLA Not Managed by 311
Human Resources Administration
Agency: Human Resources Administration • Problem: Benefit Card Replacement • Problem Details: Cash Assistance
Agency
Human Resources Administration
Problem
Benefit Card Replacement
Problem Details
Cash Assistance
Additional Details
Stolen
Sla Days
SLA Not Managed by 311
Human Resources Administration
Agency: Human Resources Administration • Problem: Benefit Card Replacement • Problem Details: Cash Assistance
Agency
Human Resources Administration
Problem
Benefit Card Replacement
Problem Details
Cash Assistance
Additional Details
Lost
Sla Days
SLA Not Managed by 311
Human Resources Administration
Agency: Human Resources Administration • Problem: Benefit Card Replacement • Problem Details: Cash Assistance
Agency
Human Resources Administration
Problem
Benefit Card Replacement
Problem Details
Cash Assistance
Additional Details
Medical Services Declined
Sla Days
SLA Not Managed by 311
Human Resources Administration
Agency: Human Resources Administration • Problem: Benefit Card Replacement • Problem Details: Cash Assistance
Agency
Human Resources Administration
Problem
Benefit Card Replacement
Problem Details
Cash Assistance
Additional Details
Damaged
Sla Days
SLA Not Managed by 311
Human Resources Administration
Agency: Human Resources Administration • Problem: Benefit Card Replacement • Problem Details: Food Stamp
Agency
Human Resources Administration
Problem
Benefit Card Replacement
Problem Details
Food Stamp
Additional Details
Damaged
Sla Days
SLA Not Managed by 311
Human Resources Administration
Agency: Human Resources Administration • Problem: Benefit Card Replacement • Problem Details: Food Stamp
Agency
Human Resources Administration
Problem
Benefit Card Replacement
Problem Details
Food Stamp
Additional Details
Medical Services Declined
Sla Days
SLA Not Managed by 311
Human Resources Administration
Agency: Human Resources Administration • Problem: Benefit Card Replacement • Problem Details: Food Stamp
Agency
Human Resources Administration
Problem
Benefit Card Replacement
Problem Details
Food Stamp
Additional Details
Lost
Sla Days
SLA Not Managed by 311
Human Resources Administration
Agency: Human Resources Administration • Problem: Benefit Card Replacement • Problem Details: Food Stamp
Agency
Human Resources Administration
Problem
Benefit Card Replacement
Problem Details
Food Stamp
Additional Details
Stolen
Sla Days
SLA Not Managed by 311
Human Resources Administration
Agency: Human Resources Administration • Problem: Benefit Card Replacement • Problem Details: Food Stamp
Agency
Human Resources Administration
Problem
Benefit Card Replacement
Problem Details
Food Stamp
Additional Details
Other Issue
Sla Days
SLA Not Managed by 311
Human Resources Administration
Agency: Human Resources Administration • Problem: Benefit Card Replacement • Problem Details: Food Stamp
Agency
Human Resources Administration
Problem
Benefit Card Replacement
Problem Details
Food Stamp
Additional Details
No Access to Cash/Food Stamps
Sla Days
SLA Not Managed by 311
Human Resources Administration
Agency: Human Resources Administration • Problem: Benefit Card Replacement • Problem Details: Food Stamp
Agency
Human Resources Administration
Problem
Benefit Card Replacement
Problem Details
Food Stamp
Additional Details
Never Received
Sla Days
SLA Not Managed by 311
Human Resources Administration
Agency: Human Resources Administration • Problem: Benefit Card Replacement • Problem Details: Medicaid
Agency
Human Resources Administration
Problem
Benefit Card Replacement
Problem Details
Medicaid
Additional Details
Never Received
Sla Days
SLA Not Managed by 311
Human Resources Administration
Agency: Human Resources Administration • Problem: Benefit Card Replacement • Problem Details: Medicaid
Agency
Human Resources Administration
Problem
Benefit Card Replacement
Problem Details
Medicaid
Additional Details
No Access to Cash/Food Stamps
Sla Days
SLA Not Managed by 311